Premiere Elements 13 - Installer fail to initialize

Hello
I am receiving a "installer failed to initialize" error, when trying to install Premiere Elements 13.
OS: Windows 8.1
I HAVE tried the below, but I do not have the program on the list to uninstall when I get to the Control Panel Programs list.
Please refer to the help document below:
Error "Installer Failed to Initialize" | Install desktop application | Windows
ANY advice would be really appreciated.
Thanks
Briain

Changed file permissions as advised, and ran the install again, receiving the below log update. Would Adobe Application Manager help?
Thanks for your continued help
Briain
12/24/14 23:10:18:516 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | Build Version - 8.0.0.147
12/24/14 23:10:18:516 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | Logging Level verbosity Set  to 4
12/24/14 23:10:18:531 | [INFO] |  | ASU | Setup |  |  |  | 2280 | Event Guid generated is: 'b84aa27d-9707-4bb5-8178-ef71053e1f61'
12/24/14 23:10:18:531 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | Start Adobe Setup
12/24/14 23:10:18:531 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | TimeLog: Bootstrapper Start
12/24/14 23:10:18:531 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | TimeLog: Start initial checks
12/24/14 23:10:18:547 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | Dictionary Path: C:\Users\briai_000\Desktop\Adobe Premiere Elements 13\PRE 13\resources\Dictionary\en_US\stringTable.zdct
12/24/14 23:10:18:547 | [INFO] |  | ASU | Setup |  |  |  | 5108 | Event with guid 'b84aa27d-9707-4bb5-8178-ef71053e1f61' is being sent
12/24/14 23:10:18:562 | [INFO] |  | ASU | Setup | PIM |  |  | 2280 | XML is valid
12/24/14 23:10:18:562 | [WARN] |  | ASU | Setup | PIM |  |  | 2280 | Failed to find Node
12/24/14 23:10:18:594 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - No default proxy present on the user machine
12/24/14 23:10:18:594 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - proxy Url is
12/24/14 23:10:19:318 | [INFO] |  | ASU | Setup |  |  |  | 5472 | HTTP Request Status code 200.
12/24/14 23:10:19:318 | [INFO] |  | ASU | Setup |  |  |  | 5108 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/24/14 23:10:31:652 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | Build Version - 8.0.0.147
12/24/14 23:10:31:683 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | Logging Level verbosity Set  to 4
12/24/14 23:10:31:683 | [INFO] |  | ASU | PIM | Utilities |  |  | 4080 | Folder does not exist
12/24/14 23:10:31:683 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | Build Version - 8.0.0.147
12/24/14 23:10:31:683 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | Logging Level verbosity Set  to 4
12/24/14 23:10:31:683 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | CREATE PIM Instance ...
12/24/14 23:10:31:761 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | trying to createOrUpdatePIMDbSchema.
12/24/14 23:10:31:964 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | SUCCESS Created Tables.
12/24/14 23:10:31:964 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | PIM Database is Up To Date.
12/24/14 23:10:31:964 | [INFO] |  | ASU | PIM | PIM |  |  | 4080 | Updater Inventory location:C:\Users\briai_000\Desktop\Adobe Premiere Elements 13\PRE 13\resources\updaterinventory.dll
12/24/14 23:10:31:980 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | TimeLog: End initial checks
12/24/14 23:10:31:980 | [INFO] |  | ASU | Setup | Setup |  |  | 5256 | TimeLog: Begin Installing
12/24/14 23:10:32:027 | [INFO] |  | ASU | PIM | PIM |  |  | 5256 | Current OS version is: Major:6, Minor:3, ServicePack:0
12/24/14 23:10:33:577 | [INFO] |  | ASU | PIM | PIM |  |  | 5256 | trying to createOrUpdatePIMDbSchema.
12/24/14 23:10:33:624 | [FATAL] |  | ASU | PIM | PIM |  |  | 5256 | Error could not executeGeneralSQLQuery.
12/24/14 23:10:33:624 | [FATAL] |  | ASU | PIM | PIM |  |  | 5256 | Failed select count(*) from sqlite_master.
12/24/14 23:10:33:624 | [FATAL] |  | ASU | PIM | PIM |  |  | 5256 |  attempt to write a readonly database.
12/24/14 23:10:33:624 | [FATAL] |  | ASU | PIM | PIM |  |  | 5256 | Error in Get Table count.
12/24/14 23:10:33:624 | [FATAL] |  | ASU | PIM | PIM |  |  | 5256 | ERROR Failed select count(*) from sqlite_master.
12/24/14 23:10:33:624 | [ERROR] |  | ASU | PIM | PIM |  |  | 5256 | Could not createOrUpdatePIMDbSchema.
12/24/14 23:10:33:624 | [INFO] |  | ASU | PIM | PIM |  |  | 5256 | PIMSqlite closeDB status 0
12/24/14 23:10:33:624 | [ERROR] |  | ASU | PIM | PIM |  |  | 5256 | Failed to initialize ACF pim.db. Database is corrupted. Download a new copy of Adobe Application Manager from http://www.adobe.com,or install this product again.
12/24/14 23:10:33:624 | [INFO] |  | ASU | Setup | Setup |  |  | 5256 | TimeLog: End Installing. Now launching PDApp
12/24/14 23:10:34:139 | [INFO] |  | ASU | Setup |  |  |  | 5256 | Event Guid generated is: '45a9853e-11d7-44f2-8491-a478bb25a45c'
12/24/14 23:10:34:139 | [INFO] |  | ASU | Setup |  |  |  | 5256 | Event Guid generated is: '86444b4c-74ef-4a0a-8f0b-ec1047ada721'
12/24/14 23:10:34:156 | [INFO] |  | ASU | Setup |  |  |  | 5108 | Event with guid '45a9853e-11d7-44f2-8491-a478bb25a45c' is being sent
12/24/14 23:10:34:156 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - No default proxy present on the user machine
12/24/14 23:10:34:156 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - proxy Url is
12/24/14 23:10:34:765 | [INFO] |  | ASU | Setup |  |  |  | 5500 | HTTP Request Status code 200.
12/24/14 23:10:34:765 | [INFO] |  | ASU | Setup |  |  |  | 5108 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/24/14 23:10:34:765 | [INFO] |  | ASU | Setup |  |  |  | 5108 | Event with guid '86444b4c-74ef-4a0a-8f0b-ec1047ada721' is being sent
12/24/14 23:10:34:765 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - No default proxy present on the user machine
12/24/14 23:10:34:765 | [INFO] |  | ASU | Setup |  |  |  | 5108 | GetIEProxyInfo - proxy Url is
12/24/14 23:10:35:375 | [INFO] |  | ASU | Setup |  |  |  | 5500 | HTTP Request Status code 200.
12/24/14 23:10:35:375 | [INFO] |  | ASU | Setup |  |  |  | 5108 | The http request returned HTTP_Status:0 HttpCommunicator error:0
12/24/14 23:10:38:094 | [INFO] |  | ASU | PIM | PIM |  |  | 2280 | PIMSqlite closeDB status 0
12/24/14 23:10:38:094 | [INFO] |  | ASU | PIM | PIM |  |  | 2280 | FREE PIM Instance ...
12/24/14 23:10:38:125 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | cleanUSF: Deleting Path C:\Users\briai_000\AppData\Local\Adobe\OOBE\PDApp
12/24/14 23:10:38:143 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | Setting current directory to C:\Users\briai_000\AppData\Local\Adobe\OOBE
12/24/14 23:10:38:143 | [INFO] |  | ASU | Setup | Setup |  |  | 2280 | =================  End Adobe Setup. Exit code: 1  =================
12/24/14 23:10:38:143 | [INFO] |  | ASU | Setup |  |  |  | 2280 | Waiting for the async thread to get the task completed
12/24/14 23:10:38:158 | [INFO] |  | ASU | Setup |  |  |  | 5108 | Async thread is completed. Now exiting from function.
12/24/14 23:15:49:406 | [INFO] |  | ASU | OPM | OPM |  |  | 5388 | Build Version - 8.0.1.12
12/24/14 23:15:49:406 | [INFO] |  | ASU | OPM | OPM |  |  | 5388 | Logging Level verbosity Set  to 4
12/24/14 23:15:50:576 | [WARN] |  | ASU | OPM | OPM |  |  | 5388 | Failed in key3List generation
12/24/14 23:15:50:576 | [ERROR] |  | ASU | OPM | CryptEngine |  |  | 5388 | Failed in key3List generation
12/24/14 23:15:50:983 | [INFO] |  | ASU | OPM | OPM |  |  | 5388 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
12/24/14 23:15:50:983 | [INFO] |  | ASU | OPM | OPM |  |  | 5388 | No Record found for the input fields in opm_getValueForKey
12/24/14 23:15:50:998 | [INFO] |  | ASU | OPM | OPM |  |  | 5388 | Released OPM refrence successfully in opm_freeLibRef
12/24/14 23:15:58:442 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Build Version - 2.8.1.451
12/24/14 23:15:58:442 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Logging Level verbosity Set  to 4
12/24/14 23:15:58:442 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Starting update workflow
12/24/14 23:15:58:536 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | trying to createOrUpdatePIMDbSchema.
12/24/14 23:15:59:067 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Current db schema version on machine 1.
12/24/14 23:15:59:067 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Current db schema version to install 2.
12/24/14 23:15:59:067 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | SUCCESS Created Tables.
12/24/14 23:15:59:067 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | PIM Database is Up To Date.
12/24/14 23:15:59:083 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | PIMSqlite closeDB status 0
12/24/14 23:15:59:083 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | PIMSqlite closeDB status 0
12/24/14 23:15:59:083 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | START: Application download
12/24/14 23:16:10:988 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: IPC, size: 444.261719 KB, Time taken: 11 secs, Speed: 40.387428 kBps
12/24/14 23:16:23:334 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: DWA, size: 2889.285156 KB, Time taken: 24 secs, Speed: 120.386879 kBps
12/24/14 23:16:31:021 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: LWA, size: 5582.665039 KB, Time taken: 32 secs, Speed: 174.458282 kBps
12/24/14 23:17:03:849 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: D6, size: 2501.843750 KB, Time taken: 64 secs, Speed: 39.091309 kBps
12/24/14 23:17:13:099 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: P7, size: 8727.251953 KB, Time taken: 74 secs, Speed: 117.935837 kBps
12/24/14 23:17:20:311 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: CCM, size: 5835.765625 KB, Time taken: 81 secs, Speed: 72.046486 kBps
12/24/14 23:17:25:463 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: P6, size: 6825.774414 KB, Time taken: 86 secs, Speed: 79.369469 kBps
12/24/14 23:17:29:029 | [INFO] |  | ASU | PIM | PIM |  |  | 4720 | Download complete for package: UWA, size: 6598.428711 KB, Time taken: 90 secs, Speed: 73.315872 kBps

Similar Messages

  • Adobe Premiere Elements installation fails

    I get the following error when installing Adobe Premiere Elements:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Can you follow the steps in below mentioned article :-
    http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

  • How to install Photoshop Elements 11 on Macbook Pro 10.8.3 after the installer failed to initialize

    I tried several times to install Photoshop Elements 11 on my new Macbook Pro (10.8.3) but the installer failed to initialize and the Support Advisor inspection could not identify any issue. I went today to the Apple Store to get help and the Genius guy couldn't resolve the problem either. He told me to contact Adobe Support and he gave me an Adobe token number.
    Does anyone knows how can I resolve this problem? Any help would be truly appreciate it!!!
    Thanks a lot!!!

    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Can't get Photoshop Elements 11 to install. Adobe Installer message: Installer failed to initialize.

    Can't get Photoshop Elements 11 to install.
    ... Adobe Installer message: Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem.   
    ... Adobe Support Advisor message "Inspection could not identify any issues. Please contact Adobe Support for further assistance. http://www.adobe.com/support."
    ... .... So far I have downloaded twice, to two different folders (Desktop and my default download folder). Neither option has worked.  Please help!  I'd like to download Premiere Elements 11, but with this kind of installation problem on PSE11, it seems a second program may be as much of a problem to try to install.

    As Mylenium has stated all we have is a very general error message at this point so it is impossible to advise you until we have additional details.  Please review your installation logs by following the steps listed in Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

  • Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

    Hi everybody,
    I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
    I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
    "The installer could not initialize. Download the Adobe Support Advisor."
    There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
    I've tried this many times, but every time being a failure.
    EtreCheck version: 2.1.8 (121)
    Report generated 19 de abril de 2015 16:29:58 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Mid 2013) (Technical Specifications)
        MacBook Air - model: MacBookAir6,2
        1 1.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 93
    Video Information: ℹ️
        Intel HD Graphics 5000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 0:0:38
    Disk Information: ℹ️
        APPLE SSD SD0128F disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /  [Startup]: 120.10 GB (11.53 GB free) (Low!)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Application Support/Avast/components/fileshield/unsigned
        [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
            /Library/Application Support/Avast/components/proxy/unsigned
        [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [running]    com.avast.update-agent.plist [Click for support]
        [loaded]    com.avast.userinit.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.avast.init.plist [Click for support]
        [loaded]    com.avast.uninstall.plist [Click for support]
        [loaded]    com.avast.update.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.avast.home.userinit.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Aplicativo  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Aplicativo  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.2.1 [Click for support]
    Safari Extensions: ℹ️
        Avast Online Security
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
        Destinations:
            HD Hayra [Local]
            Total size: 499.75 GB
            Total number of backups: 3
            Oldest backup: 2014-09-04 21:52:41 +0000
            Last backup: 2015-01-18 03:21:42 +0000
            Size of backup disk: Excellent
                Backup size 499.75 GB > (Disk size 120.10 GB X 3)
    Top Processes by CPU: ℹ️
            31%    com.avast.daemon
            17%    lsregister
             5%    identityservicesd
             3%    WindowServer
             2%    coreservicesd
    Top Processes by Memory: ℹ️
        147 MB    com.avast.daemon
        103 MB    Spotlight
        77 MB    Dropbox
        73 MB    ocspd
        60 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        352 MB    Free RAM
        1.84 GB    Active RAM
        1.47 GB    Inactive RAM
        628 MB    Wired RAM
        1.96 GB    Page-ins
        12 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 19, 2015, 04:27:45 PM    Self test - passed
        Apr 19, 2015, 02:41:40 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
        Apr 17, 2015, 12:00:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
        Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
        Apr 16, 2015, 11:01:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
        Apr 16, 2015, 09:39:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras h

    Hi Thomas,
    Kindly try the below mentioned link.
    Error: "Installer failed to initialize" | Windows
    Thanks,
    Atul Saini

  • Installer failed to initialize. Installing PS Elements 10 to a MacBook Air

    I am trying to install Photoshop Elements to my MacBook Air and I get the following error:
    Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
    I did and it can not seem to find any issues.
    Help.

    I called into support last night because I am an impatient type and expect better response time. I was told the disk I had was damaged and I would have to download the file. I expected to at least to get a replacement disk as I just bought the program. I was told I have to pay to get the disk.
    This whole thing is so frustrating.
    I did at least get the program up and running.
    m1chall

  • When I try to install Photoshop Elements I receive the error installer failed to initialize.

    I am having the same issue.  Purchased Photoshop Elements 10 just a few minutes ago, and even though the download (direct download of PSE10) seemed to go fine, I ran the installer and got a message reading, "Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem."
    After downloading and running Adobe Support Advisor, the message I got reads, "Inspection could not identify any issues.  Please contact Adobe Support for further assistance."
    Can you help?
    Thanks,
    Lindy

    Thanks for your reply.
    I have tried downloading and several times.  I have used the Akamai downloading method and the direct download.  I am able to download the .dmg file but not install the application.
    I am on a Mac Pro 2.93 GHz running OS10.6.8, and I have plenty of RAM (8GB) and hard disc space (>350GB).
    I have also placed a call to customer support.  Waiting for a call back.
    Again, thanks.
    Lindy

  • Photoshop elements 11 installer failed to initialize

    I am attempting to install photoshop elements 11 on a macbook, and am getting an error message "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
    I downloaded Adobe Support Advisor, and it reported only the following error (although it is repeated many times):
    Adobe Photoshop Elements 11 11.0 cpsid_90243r4: Error DW020 or DW050 occurs during installation - Creative Suite 5.5, Flash CS5.5, Flash Builder 4.5
    Click here for details and corrective actions related to this issue.
    System Information :
    Operating System = OS X 10.8.2 (12C2034)
    Locale = en
    I followed the link for "details and corrective actions" - the link is http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html - and it simply says "You can ignore this error and launch the products you were installing" but the product did not install.
    How can I fix this so that it will let me install the product?
    Thanks in advance

    It appears that the Adobe Support Advisor was unable to detect the error which caused your installation failure.  Please review your installation logs manually.  You can find details on how to locate and interpret the logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Adobe Premiere & Photoshop Elements 11 fails to initialize as well as...

    ..reporting that Adobe Support Advisor be downloaded to seek out the problem.  After doing this though, no problem is found by Adobe Support Advisor, FAQ's don't have any help, Google search doesn't yield any results.  Included are two screen captures of the Premiere/Photoshop installation intialization error message as well as Adobe Support Advisor's window of results.
    Thanks in advance for any time and help offered.

    Hi KHCE,
    "Installer Failed to initialize" is a generic error and we need to figure out what is causing the trouble. Most of the time, its an issue with the download that it was not successful or downloaded properly. So, in such cases, download the software again and make sure to compare the file size of the downloaded file with the file on the server. Lets check that in this case as well and make sure the download is complete.
    If the file size is correct, we need to troubleshoot with install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html

  • Photoshop elements 10 'installer failed to initialize'.  What do I do?

    photoshop elements 10 'installer failed to initialize'.  What to do?

    Hi there,
        Sorry for the inconvenience. The first troubleshooting for this error is to update the Adobe Application Manager. Please install the latest version of Adobe Application manager from the below link and try to start the installation.
    http://www.adobe.com/applicationmanagerpatch/index.html
    Revert back if you are getting the same error. Please also mention the version of the product, the platform name and version that you are using.
    Regards,
    Jairaj

  • Elements 12 Installer Failed to Initialize

    Photoshop Elements 12 Installer Failed to Initialize on MacBook Air and support advisor could not identify any issues. What to do?

    start here: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • PS Elements 9 installer failing to initialize on Mac OS

    I had a hard drive failer and am in the process of reinstalling everything.  I put my PSE 9 disk in and choose install.  A window pops up saying "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."  I downloaded the support advisor and it says nothing is wrong.  I tried to install the trial version and got the same message.  WTH!!!
    Since PSE 10 is now out, I can't find anyplace to download even a trial version of 9 so I can at least put in my serial number and Adobe's website has NOTHING for PSE9.  I don't want to pay another $80 when I have a disk for 9 already.  Before my HD crash, PSE9 worked perfectly fine.
    I'm not a happy camper.  I don't know what to do at this point.

    Got it loaded.  It was a permissions issue.  For some reason my log-in as an admin wouldn't allow me to install the application.  I saw on another thread that someone had the same issue and they created another login as an admin and loaded it that way.  When I called Apple for another issue I was having I told them about this and what the  possible solution was and they talked me through creating a new user as an admin.  Once that was set up I put the disk back in and it loaded perfectly fine.   WHEW!!!  I'm a happy camper again.  I haven't decided if I'm going to delete that user or not.  Just in case I run into another issue down with road with any other applications.
    Thank you to the Adobe forum for the information I needed to get this resolved.

  • Can't install Elements 12. Running Windows Vista 32 bit. Turned off virus software and firewall. Get message: Installer failed to initialize.This could be due to a missing file!!

    Running Windows Vista 32 bit. Turned off virus software and firewall. Get message: Installer failed to initialize.This could be due to a missing file!!

    Error "Installer Failed to Initialize" | Install desktop application | Windows

  • CS5 installer failed to initialize

    Installer for download CS5 fail to initialized. directed to page that says the installer is no longer used but the page does not direct me to a current version of installer.

    Error "Installer Failed to Initialize" | Install desktop application | Windows
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues  installer failed to initialize. Please download adobe support advisor to detect the problem."

    when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues  installer failed to initialize. Please download adobe support advisor to detect the problem."

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Maybe you are looking for

  • Can we open and close Posting period for HR module

    Dear All , Can someone please tell me is there any option available to open and close Posting period for HR Module.We have In Finance and MM. Cheers Balaji Dhanavel

  • Can import statement be declared with a name ??

    Sorry, this might sound stupid.. But i just saw a code which had an import statement something like below: private com.abc.xyz.SessionModule.Client theClient // there is a space between Client and theClient private com.abc.xyz.SessionModule.Ethernet

  • Skype mic issues even after crating dummy ALSA

    hello everyone  i'm having a "growling" issue with my head  set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and

  • APACHE SSL: Problem in converting from HTTP to HTTPS

    Hi, I have installed apache on my system with openSA flavour with SSL.I need to host my site with https instead of http.While starting apache i get the following error: [warn] pid file c:/opensa/apache/logs/httpd.pid overwritten -- Unclean shutdown o

  • Pre,Post,OverWrite Exit for web dynpro ABAP methods of component,view

    Hi, my question is i have created overwrite exit for method of component controller in one enhancement implementaion say ENH1, and i also created overwrite exit for same method in another enhancement implemenation say ENH2, it means i have two differ