Premiere elements 13 will not publish + share. eLive doesn't work.

Made my first video after downloading PE13 late last night. Unfortunately, I cannot publish and share. I click publish + share>computer>avhd. From there I've tried multiple preset options. Upon clicking save, the computer works for several minutes and a green checkmark appears with the words, "save complete!" Your video has been successfully saved. Thing is, when I go to the folder I saved it to and try to view the project, windows media player opens a half window and plays the audio from the movie I just saved.
The other issue is that I cannot upload directly to facebook, or YouTube. I have no options for logging in. When I click through to the screen and select "Authorize" I get a screen that says, "Thank you for authorizing Adobe PE13 to upload to your FB account. Select complete authorization to continue uploading the vid to your fb acct. When I hit "authorize" it comes back with "Error your authentication details could not be verified. Kindly try again. What Am I missing? I am logged into facebook. I even have a screen open in another window.
Could these two probs be related? eLive doesn't work either.
I'm running windows 8.1

GPPNeil
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
First..
1. Have you updated from 13 to the 13.1 Update using an opened project's Help Menu/Update. If not, please do so.
2. Do the problems exist if you disable the antivirus and firewall(s)?
3. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
4. Have you refreshed the Online Services using Premiere Elements Editor Edit Menu/Preferences/Web Sharing?
5. Have you updated the Adobe Application Manager?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6.Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
7. Lots more we could go through such as deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole
13.0 Folder in which it exists.
But, I think that you have enough things going on here to warrant an uninstall, free ccleaner run through (regular cleaner and registry cleaner parts) and then reinstall with the antivirus and firewall(s) disabled.
CCleaner - PC Optimization and Cleaning - Free Download
If the problems persist after all that then we will adjust to additional troubleshooting maneuvers.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

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    From: [email protected]
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