Premiere Elements 2 hangs on Vista

I have recently purchased a Dell Inspiron PC with an Intel Quad Q8200 CPU, running Vista Home Premium SP1. I installed Premiere Elements 2.0 and have had nothing but trouble. I keep getting messages about not finding ad2mpegin.dll, although these are not coming from PE2. When I start PE2 and try to create a new project, I get the initial screen in no time. Then, however, I try to hit the Capture icon and my system freezes up till I reboot. I have waited half an hour but it stays frozen. HELP ...

Premiere Elements 2 is not certified for Vista.
The first version of Premiere Elements that will run on Vista is version 3.02. Sorry.

Similar Messages

Premiere Element keep crashing in vista

is there a way to avoid Premiere element keep crashing on Vista Home edition?
My project has about 700 video clips and I am adding about 150 clips in the timeline and adding some transitions. I don't think I am doing some crazy editiing. However, it just keep crashing and close the application. does anyone know how to avoid it or any work around?
Right now i have to save my project every 5 minutes to save my work, this is like going back to 70's.

And make sure you have Vista SP1 and at least 2 gigs of RAM and that you've optimized the operating system so that you're not wasting resources.
http://www.adobeforums.com/webx/.3bc448a7
But Paul's definitely right. Particularly if you are editing other than video from a miniDV camcorder, your project is excessively large. The FAQs at the top of our forum tell you how to work on a large project in small parts.
http://www.adobeforums.com/webx/.3bbe608f

Adobe Premiere Elements 8 Hangs Crashes Errors - Vista 32

Hi,
First I'll admit i'm no pro (obviously why im using elements), so if im doing something amatuerish it's because i'm not a professional.
I remember using adobe premiere elements 3 a while ago, and it ran fine.
I just bought Premiere Elements 8 and it's crashed more than any program i've ever used. Ive been to many forums to address the issues however there seems to be no solution in site (especially given that their support seems to be down at the moment).
The first "weird" issue is that I get a little red X that appears at the lower left portion of the screen and when I click on it it says that my preformance will be poor because my graphics card isn't working properly. This is not true as my Dual Nvidia 9800GT cards are working fine. (I have sli turned off for the record because of a conflict with Cubase). So I don't know what this means. But I did notice something odd in my windows video display options I have 1 montor enabled but I see 3 grayed out disabled monitors even thought I only have 1 plugged in. (I was using an additional one but it's unplugged currently)
My most common issue is with hanging that won't end. This usually happens when I apply a change to a file and trim it, or move it almost always in the timeline. The progrom just closes all together when I edit still images from time to time especially when I overlap it with a video.
When the hangs happen my Cpu is at 12%ish, and I have ram available. Although Premiere uses a truckload!
Here are my project specs:
The preset project mode that I chose was HD (hard drive) video, widescreen 48k because the files are from my hard drive so I didn't know what to choose
Working with .mov files which were improperly formated from the source with regards to aspect and given to me so i had to stretch them out (could this be an issue?)
Using the standard Premiere sound driver, although I do have a focurite interface but i only use that for Cubase.
Backround rendering is on (seems to speed things up with regards to workflow)
Autoanalyzer is off
Computer specs:
Dell XPS 630i
Intel Core2duo 3.16 Ghz
4 Gigs of ram (although only 2.8 showing because of partition issues anyone have a solution?)
Windows Vista 32 home premium
Dual SLI Nvidia 9800GT graphics cards - Both rated at 512 memory (latest drivers, physex, and 3D have been uninstalled threaded optimization turned off)
Mcaffe security system
If anyone can figure anything out from what I wrote please let me know! thanks

Here's some basics (some of which you've already covered). Definitely disable McAfee realtime scanning while using PRE.:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
Use the GSpot Codec Information Utility to analyse the file and post screen image.
Post back here with the necessary information described here: Got a Problem? How to Get Started
As you've JUST bought PRE8 contact Adobe and get the complimentary upgrade to PRE9. Upgrade eligibility after new product announcement
Cheers,
Neale
Insanity is hereditary, you get it from your children

Premiere elements 12 hangs

Newly inmstalled Premiere elements 12 just hangs after 'new project' is selected. The start screen remains visible but no other window opens and nothing happens. 1 application and 3 processes are running:
Adobe Premiere Elements 12.exe
Adobe Premiere Elements.exe
Adobe QT32 Server.exe *32
Running Windows 7 pro upgraded from Vista 3 years ago. 64bit i7 procesor 8Gb mem.
No problems with any other applications.
Installation appeared to complete without problem. Uninstalled, reinstalled, same result.
Does Adobe have any support any more?

plinyEuropaea
Are you talking about "new project" in terms of Welcome Screen Video New Project or in terms of File Menu/New/Project?
I have found Premiere Elements 12 to be very problematic in getting "established". On two different operating system (Windows 7 64 bit and Windows 8.1 64 bit), I had an seemingly endless problem with
a. 1 to 2 minutes before opening via File Menu/New/Project
and
b. 1 to 3 minutes before closing of the project with or without saving it.
I would prefer to say that one thing resolved the problem. I tried "everything" and, when I was ready to retreat, it all worked as expected.
a. Besides running the program from a User Account with Administrative Privileges, right click the desktop icon for the program and select Run As Administrator.
b. Do a run through with ccleaner (regular cleaning and registry cleaning parts)
http://www.piriform.com/ccleaner
I experienced this project with no media imported. Is that the same in your case? If not, then we are going to need to get into the details of your project preset and the properties of what you are importing into the project. If you are saying that you cannot get into an opened project that is another matter.
Please review the above and then we can discuss all this and more in the morning.
Thank you.
ATR

Background Task on Adobe Photoshop Elements and Adobe Premiere Elements Organizer "hangs"

I recently upgraded my software from Elements 10 to Elements 12 and had a bit of trouble. Apparently both 10 and 12 have a way of launching an executable in the background which tends to get "stuck" on my system. I believe the problem may be related to the network configuration and software mix I live with, but I need to confirm my suspecions and find a way to control the problem. Here is what I know... I have always experienced a lot of problems using Elements with my NAS device which is a 1TB usb 2.0 connected disk system attached to my Linksys E3000 Router. When I got the router, the BIOS software did not correctly support NTFS file systems, but subsequent updates eventually made this possible if you formatted the removable drive on a system in NTFS, you could then hang it on the router and "see" the contents, serve them via Windows Media Player, or iTunes, etc., etc. from a computer atteched to the network, or via wirless directly off the router. I archived all my photos out on this file system and have successfully indexed it for use with Adobe Photoshop Elements and Adobe Premiere Elements Organizer, but... When I went to install Elements 12 software I tried to install it without first removing Elements 10, and on a system which had run Elements 10 since the last full reoboot. During the install of 12 under "shared services install" the installation process "Hung" on a background task with a name like "AdobeElementsAnalyzer.exe" which only shows up in Windows 7 task manager as a running process, not as a full program, but because the file was locked by the system, the install hung. I eventually figured out that I needed to start the install of Elements 12 software immediately after having rebooted so that this program was not present in the background, and succeeded in completing an install of Elements 12 on my Windows 7 X64 system. This system required a "special" software download for Premiere Elements, but not for Photoshop Elements which is only apparently avaliable under 32bit emulation mode. I finally got the "shared components" portion of the X64 Premiere Elements to complete an install, and then set about verifying the onversion/upgrade of the indexes to my photos and video stored out on the NAS. The same rogue task which prevented me from doing the install showed up agian, taking all the system resources away from my dual processor Intel chip and refusing to let go. I was forced to terminate it from the task manager. I strongly suspect that my "issues" are in part due to the extrordinary network latency imposed by the drive connection I'm using to index my photos and videos, and I'm looking for a better approach to using the editors against my master catalog of files, as well as figruing out just what I need to do to insure that all the files I have stored on the drive are accessible by the organizer when I need to pull a copy to work on.
A complication is that I have two "legacy" Windows XP systems on my network, a reasonably fast Windows Vista Business desktop, and the Windows 7 X64 processor system which is the most powerful system I have. The Windows file security enhancements to NTFS changed from XP, to Vista, to Windows 7, so files which get saved to the NAS disk inherit a variety of different levels of security under windows. I have occasionally gone to one of my old XP boxes and "wiped" the security settings by resetting everything via Windows XP. Because the NAS is so slow, this process can take several hours and must not be interrupted by attempts to do anything affecting the NAS by any of my other networked computers. To avoid problems with my photo archive, it makes sense to me to do all my editing on copies which have been extracted from the NAS archive and stored on the C: drive (boot drive) of my Win X64 system.
What I seriously need to know is this: When/If I define a "watched" portion of my file system, rather than taking the time to manually import every little change to my photo archives, can I expect the Photoshop Elements Organizer to work properly as long as everything stored on the NAS is stored via the same system which runs Elements with the same active "user" in control so that all the windows 7 file security settings putting stuff on the mapped NAS drive remain properly secured under Win 7 X64? Frankly I don't care if the files appear "read only" to every other system and identity on my network, but I do need to be able to "see" them. I have been able to view slide shows and movies stored on the NAS via both my networked iPad, my Apple TV, and using Samsung's funky android and Windows compatible software. Frankly, I doubt that Microsoft or Apple has full understanding and control of the environment where there is no host "server" other than the eprom based stuff my Linksys E3000 loads to emulate early Windows Media Management architecture, but I mange to get it to work as long as I don't try anything sophisticated with the file permissions. As a fall back, can I expect individual "imported" bits out on the NAS to remain stable if indexed and used only by the Elements Organizer running on my Win 7 X64 system?
I am seriously considering converting an old WinXP desktop into a UNIX box which could be configured as a "Server" for everything stored on the NAS and be done with my problems in return for the power required to run the server all the time so stuff is there when I need it. Any recommendations?
Message was edited by: [email protected]

Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Error install Premiere Elements 11 on Windows Vista 64

Program Error Message says Program will not support Vista 64 Load Premieme 11 32. What is the problem?

Here is the download link for the 32 bit of premiere elements 11:
1. you have to log in to the adobe.com with adobe ID and then choose the Acrobat or Photoshop Elements 12 page:
2. do not click on the download button.
3. copy and paste the following links one by one in the address bar.
the download will start.
http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.7z
http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.exe
regards,
Sandeep

No sound when burn movie to dvd (premiere elements 3, sony vaio, vista)

Hi,
When I burn a movie to DVD using premiere elements I end up with no sound.
Analyzing the VOB with avicodec reports it has no audio track - and I get the same problem if burn to a folder or direct to a disc.
Exporting to mpeg or other formats works without problem.
Also - when I try the burn, I find a large .wav file in the temporary files folder, which seems to match the sound the DVD should have.
But for some reason PE isn't combining it into the VOB?
My current workaround is exporting as mpeg, and importing this to moviemaker and burning from there - but it's a pain to do this.
I saw some posts about this topic from last year - and mentioning VAIO as a common factor - but none of the sugggestions there have worked, and I can't find any solution/new info. Apologies if I've missed something in the forums.
Any info/suggestions would be much appreciated!
cheers,
Mark

Sadly, we see a number of problems that are unique to the VAIO.
Sony is notorious for rewriting the operating system to fit their needs. Still, you'd think, if Premiere Elements came bundled with it, it would at least work with the system.
I highly recommend manually updating the operating system and firmware (these things become outdated weekly, and outdated firmware can really wreak havoc on your machine), clearing off the junkware, optimizing Vista and making sure you have the latest version of Quicktime and, if you're using Premiere Elements 3, that you have installed the 3.02 patch. These links to the FAQ library at the top of this forum will show you how.
http://www.adobeforums.com/webx/.3bc43f9a
http://www.adobeforums.com/webx/.3bc448a7
http://www.adobeforums.com/webx/.3c057647
And, if all that fails, it might well be worth a call to Sony, since they supposedly built and tested their machine and software before they sold it.

Adobe Premiere Elements 4 Crash - Windows Vista

After approximately 14 to 16 seconds of viewing any .mod video file recorded from my JVC Everio camcorder a Windows error message appears and Adobe Premiere Elements 4 immediately crashes. Is there a patch or fix for such a problem? I have checked that my computer system meets the system requirements and I am unsure what else to do other than returning the software?
Error message in full reads:
"Adobe Premiere Elements.exe has stopped working. A problem causeed the program to stop working correctly. Windows will closs the program and notify you if a solution is available"
My new HP Pavillion (m8075a) computer system includes:
Intel Pentium D CPU 3.2GHz
3070 MB (RAM)
210 GB Free Space C:Drive
Windows Vista O/S 32-bit
RealTek HD Audio
NVIDIA GeForce 7500 Le
Samsung Monitor SyncMaster 226BW(Digital)
Any assistance would be appreciated.
Regards,
Kim

My objective is to handle MOD files from a JVC Everio Hard Drive Camcorder with Adobe Premiere Elements 4.0 (PE4) as PE4 crashes after a little while when using MOD or MPG files.
Sorry Steve but I dont want to use the software that came with the JVC Everio camcorder. I bought PE4 (in euros ...) to use it. By the way MOV files used by QuickTime have nothing to do with MOD files from JVC Everio camcorder! Yes I know, it's confusing.
After some months of useless forums, reading, hardworking and frustration, I finally found a solution to the problem!! PE5 works quite well and no crashes have occurred so far....
Here it is. It's not straightforward as you have to use two different free programs but the method is simple to follow.
1. Transfer MOD video files from the JVC Everio camcorder to the PC.
2. Convert MOD files into MPEG2 files with the help of a freeware program (I used Converio)
3. Convert MPG files into DV-AVI files using Free Video Converter.
This free program is very simple to use and DV-avi files output is compatible with PE4 which is not the case with some other conversion programs.
As DV-AVI files are not compressed, they are more easily handled by video programs.
I havent been able to directly transform JVC MOD files into files fully compatible with PE4. If someone knows how to do this, please tell me.
In conclusion, I feel it is unacceptable that neither JVC nor Adobe offer the compatibility of their products. The information provided by these reputable companies is deceitful for unaware users and sometimes wrong.

Premiere Elements 4 Crashes in Vista

Trying to start a project ... I haven't even gotten all of my video clips put down yet and the application randomly crashes!! Totally frustrating. I'm looking for any guidance whatsoever ..... Adobe Support only takes calls M-F 9-5 .... conflicts with my work schedule!
I can't really say there is any action that is causing it ... just moving back and forth editing clips.
Thanks in advance.
Running VISTA Home Premium Service Pack 1 (32 bit)
Computer is HP m9100t Q6600 (quad core) 2.4 GHZ CPU with 4GB RAM 256GB of available HD space.
The errors in Vista's event log are:
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module MediaLayer.dll, version 4.0.0.0, time stamp 0x46df7a7d, exception code 0xc0000005, fault offset 0x0033bfb8, process id 0x11bc, application start time 0x01c920b51f55b513
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module nvd3dum.dll, version 7.15.11.7519, time stamp 0x482e068c, exception code 0xc0000005, fault offset 0x0020c020, process id 0x27c, application start time 0x01c91ff120dc54a8
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module AdobeUpdater.dll, version 5.1.0.1082, time stamp 0x45e646ef, exception code 0x40000015, fault offset 0x00035e26, process id 0x27c, application start time 0x01c91ff120dc54a8

Yup .... I am using Mpeg files ..... video taken on my sony MINI DVD camcorder ... From idvid:
File: 20080703173515.mpg
Width: 720 pixels
Height: 480 pixels
Aspect ratio: 1.33:1
Frames: 0
Duration: 00:01:53 hours/mins/secs
Framerate: 29.970 frames per second
Video format: MPEG2
Video bitrate: 2946000 bits per second
Audio track 1 (Stream 0.1, AID 128):
Codec: liba52
Bitrate: 256000 bits per second
Sampling rate: 48000 Hz
=========================================================
Audio is compliant with the following formats:
256000 bps 48khz AC3 DVD (Dolby Digital)
Video is compliant with the following formats:
2946000 bps 29.970 fps MPEG2 NTSC DVD
You can burn this video to NTSC DVD
So ... you're saying I should 'convert' to DV-AVI ??? Will there be any loss in quality??

Premiere Elements 11 hangs when opening projects

I have a 64 bit HP ProBook 4740s with Premiere Elements 11 installed. I use my laptop 2 days a week and work from a desktop machine 3 days a week.
The laptop installation of PE11 hangs when I try to open projects but when plugging external hard drive into desktop the project opens fine.
All files are on the hard drive so it's not from missing files.
If I create a new project PE11 runs fine I then create another new project and it hangs
Really frustrated, even reinstalled - still same issues.

Martin-Evans1
We were pleased to learn that your problem was resolved by a just the Premiere Elements uninstall/reinstall
as you wrote in your post 2 and repeated your result in post 4.
As SG pointed out, the details of these issues are important to get at the core of the issues (whys) and expedite
matters to get you moving forward with your projects.
If the problem reoccurs, please get back to SG in this thread with details necessary to help you. In this instance we will not know if the problem was really with the install or rather with corruption of Premiere Elements settings file which could have been handled by deleting the Adobe Premiere Elements Prefs file or the whole folder in which it exists on the hard drive.
Continued success.
Thanks.
ATR

Premiere Elements 10 Hangs at Loading Importerquicktim.prm then resets

I purchased the Premiere Elements 10, and uploaded it onto my 64 bit Windows 7 computer. It opens up the screen for "organizer, new project, open project" and when selecting New Project it opens a load screen, and then closes and goes back to the main screen after it gets to "loading importerquicktime.prm"
I just downloaded the newest quicktime, and still isn't working. I have AVG security software.
Can anyone help?

DougBairdComedy I would recommend posting your inquiry to the Premiere Elements forum. The users in that forum will be more familiar with the difficulties you have described.

Premiere Elements 10 Hangs at Loading Importerquicktime.prm then resets

I purchased the Premiere Elements 10, and installed all the discs onto my 64 bit Windows 7 computer. It opens up the screen for "organize, new project, open project" and when selecting New Project it opens a load screen, and then closes and goes back to the main screen after it gets to "loading importerquicktime.prm"
I just downloaded teh newest quicktime, and still isn't working
I have AVG security software.

This is what i found about my HP ProBook 6555b:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=id&prodNameI d=4174173&prodTypeId=321957&prodSeriesId=4174258&swLang=13&taskId=135&swEnvOID=4059#11360
ATI Video Driver and Control Panel
8.722.1-100408A-098374C
25 May 2010
121.3
56K: 4h
512K: 32m

Premiere elements 11 hangs on exit (OSX)

I have a brand new install of photoshop elements and premier elements (and organizer). Photoshop and organizer are working flawlessly. Premiere hangs on close almost every time. If I edit video then close and say "no" to save changes it hangs for sure. I can do a complete reinstall then it will open and possible close once or twice. Once it exhibits the hang behavior it seems that install is toast. The OS itself is a month install of fully updated mountain lion. Other apps I have on this computer are failrly straightforward but who knows. I'm hoping someone has seen something similiar. I really dont want to have to do a complete rebuild just because premiere wont work.
Thanks,
David

Thanks AT for the response. I am very new to PrE so bear with me. I figured it out and didnt find the exact culprit but maybe this will help someone. I knew something was wrong with something in the realm of Adobe so I removed everything I could....elements photoshop and premiere, reader, and flash. Also I did what I call a thorough removal...on a mac uninstalls are a bit more work I essentially did this:
(as root)
find / -xdev -iname "*<program name>*"
This finds anything on the local filesystem and ignores case for say premiere or organizer. After de-Adobe-ing my system completely I reinstalled reader, flash, photoshop elements, premeire elements and now all is well. It is important to note that the automated adobe uninstaller leaves a ton of stuff behind. I have a suspicion the fix was in the manual removal somewhere.

Premiere Elements 8 hang on exit - fixed

All,
As I posted earlier here: http://forums.adobe.com/message/2435573#2435573 The "hang-on-exit" bug is now fixed in our latest beta drivers version 195.81. You can find those drivers here:
http://www.nvidia.com/Download/Find.aspx?lang=en-us
As a bonus, these drivers also fix a few issues with GPU accelerated Flash rendering, and fully support the Flash 10.1 beta 2 release, in case you are interested.
Regards,
Barthold

Barthold,
Thank you for posting and nVidia for the work on these issues.
Appreciated,
Hunt

Premiere Elements 10 hangs up/crashes

I have downloaded the trial version of PrE 10 and it won't start up. I'm using it on Windows 7 and have gone through a lot of computer clean up tips in other support messages on the forum and it still won't start.
Downloaded Photoshop Elements 10 at the same time and have no problems but I can't get PrE to work.
Any ideas? Can't say it's exactly a great endorsement of the product right now.
Thanks in advance.

When you attempt to launch PrE, what happens?
First, I would take a look at this ARTICLE.
Now, if the program is not launching, perhaps this ARTICLE will be of use?
Good luck, and welcome to the forum.
Hunt

Premiere Elements 2 hangs on Vista

Similar Messages

Maybe you are looking for