Premiere Elements 3 does not open projects (existing or new)

Last few days I tried a number of solutions suggested on your website including reinstalling Adobe but I still can not access my pro
jects. Adobe does not even open for New Projects. It tells me that a serious error has occured and that it will shut down and try to
save my project. It no longer asks me to save the project under a new name, it just shuts itself down. I have several versions of t
he same project saved at various stages. The project has video clips, a couple of photos, music, narration, titles and transitions a
nd goes for 1h10m. Another project of just photos with titles, music and transitions is only a few minutes in length but still does
not open.

Hi Steve
Good to hear from you. I have been using Premiere Elements for about 10 years and have been using version 3.0 for the past two years. This problem is new and very persistent. I have a project that is 98% complete (1h10m long movie) and Elements was working fine. Then one day when I opened Elements I got an error message saying "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project." Since then every time I open Elements I get that message but it no longer offers to save it under a new name, just shuts down the program once I click OK. The screen where it lets me choose which project to open appears without any problems, but then when I open the project the error message appears about 10 seconds after the project has finished opening. I have tried opening different projects, and even tried starting a brand new project, but the message appears every time. I tried deleting the prefs file in Application Data as suggested in some forums but that didn't help. I have re-installed Elements several time but the problem still occurs.
My operating system is Windows XP with Service Pack 3. I have 4GB of RAM and two 300GB hard drives, both less than one quarter full. Quicktime and the Realtek drivers are up to date. I recently installed XP Service Pack 3 and some updates for Microsoft Office 2003, but Elements worked fine for several days after this before the problem began occurring. I have also recently had a problem with my computer refusing to shut down however it's shutting down normally now, not sure if that's anything to do with the Elements problem. Virus and spyware scans using Norton and Ad-Aware are all clear.
Hope you are able to help. Thanks, Iwona.

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Date: Fri, 11 Jan 2013 00:51:43 -0700
From: [email protected]
To: [email protected]
Subject: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
    Re: PS10 Elements does not open in Windows 8, or opens only once. Can it be fixed?
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