Premiere Elements 3 Freezes on startup in Windows 7

I just loaded Premiere Elements 3 on a laptop with Windows 7 and it freezes on startup. I can't find any reference to drivers for Windows 7. I've used PE3 satisfactorily with Windows XP and want to continue to use it. Does anyone have a solution that doesn't involve upgrading to a later version or switching to another video editing program? I've already uninstalled and reinstalled.

Thanks for all three responses. Long story short: I've made progress to where Premiere Elements 7 now freezes *after* startup in Windows 7.
Neale: It's Windows Home Premium on a Sony VGN-NW270F with an Intel Core2 Duo T6600 2.2 GHz processor, with 4GB of memory. I hope this additional information is helpful in diagnosing my problems with PE3 version 3.02 and Windows 7.
Steve: I found I already had PE3 Version 3.02, so that was not the problem. However, I did uninstall and re-install, with no better results. I then poked around in the Windows 7 Help files and stumbled across the misnamed "Compatibility Manager" (it's really an "Incompatibility Manager"). When I set PE3 to run under XP Service Pack 2, PE3 finally started up. I then found I could load video files and edit them. But, after working on this for a few days, I tried to use the Transitions and Effects Button. That invariably sends PE3 off to La La Land, which only a power off will fix (I haven't had to power off so many times since I used Windows 95 and the early DOS systems, which doesn't seem like progress.) So far, I haven't found a solution to this new freeze problem. Any suggestions as to what might make PE3 work properly?
You say that PE3 is a relatively old version of the program. Well, not that old -- "old" programs dated 2007 should work on operating systems released only two years later. However, I haven't upgraded from PE3 because it worked really well on my XP machine and subsequent releases of PE appear to be buggy. From what I've read in the Forum here, I wouldn't upgrade to PE8 because even that version doesn't seem to work well with Windows 7. I've wasted enough time on this already.
John: Unfortunately, I just have Windows 7 Home Premium, the plain vanilla OS. So far, I am thoroughly unimpressed with Windows 7. New operating systems are supposed to bring advantages, not be incapable of running programs that ran under previous operating systems.
Thanks,
George

Similar Messages

Want to use Premiere Elements 4 or newer with Windows Vista 64 bit??

We bought a new pc with Windows Vista 64 bit - but are now having problems using my Photoshop Elements6 and Premiere Elements 4 with our new pc. it says on the box and on the web - that it is compatible with Vista - so why isn't it working for us? Do i need to buy something else - and if so what?

I am not sure completely about Photoshop Elements - but my main issue is with Premiere Elements....i need to find a program that will work so i can work with all my videos. Trying to find out why it doesn't work or how to get it to work.
Date: Mon, 8 Jun 2009 21:24:11 -0600
From: [email protected]
To: [email protected]
Subject: want to use Premiere Elements 4 or newer with Windows Vista 64 bit??
What problems with PSE?
>

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number?

I bought the Mac version of Premiere Elements, can I get the Windows version for free or cheap with my serial number? I'm about to migrate back to PC soon and I'd love to not have to buy the program again since I just bought it. Under my order history though it only shows it for Mac so I wanted to make sure.

ihavea4
The boxed packaging is not sold by Adobe direct. If you want to explore that type of purchase which offers the perk of a Windows and a Mac installation disc, you need to purchase from an authorized reseller who is not going to offer you "upgraded pricing". The seller would be its own entity with its own pricing and own return/refund policy. Sometimes the authorized reseller price may be less than the Adobe"upgraded pricing".
Did you purchase your Premiere Elements 13 Mac from Adobe direct and are within 30 days of purchase? If so, you can contact Adobe Chat Orders to ask for return/refund. And, then you can explore the authorized resellers for pricing and availability of the box packaging. Maybe check out the pricing all around before making any final decisions.
Please review and consider.
Thank you.
ATR

Help me to remember my key pass to Photoshop Premiere Elements 3.0 for PC (Windows XP) ?

I use again Adobe Photoshop Premiere Elements 3.0 for PC (Windows XP) and I need to remember my key pass (I have serial number and Adobe Photoshop Elements 5.0).

Try running Belarc Advisor
http://www.belarc.com/free_download.html

Premiere Elements freezing and closing after adding a Menu.

I have been making movies with Premiere Elements for awhile now. Ever since I started, I have had the same problem. It would hang, and eventually close on me. I then got the new version, PE8 a while back. Unfortunately, I still had the same problem.
I made an entire video having trouble with the freezing problem. But I put up with it and saved every few minutes. Now I get to the end and made the Menu pages. When I almost finished it, it closes on me. I keep trying to go back into it, with absolutely NO success! I have been dealing with this for a long time, so I am well aware of needing to turning off the internet and virus software with the realtime scanning. I also have been manually closing everything I can in my startup menu.
Every so often I restart to see if that helps, but no help. So, I have been looking at the conversations here for a while recently and have tried what I think is everything. I made sure I had the updated version of Elements 8. I updated everything, all the important and optional updates. Made sure my graphics card was up to date. I don't use QuickTime, but I updated it anyway. I ran Disc Cleanup and Defrag. I did the MsConfig disabling bonjour, apple mobile, ITunes, Reader. I had it boot without GUI. I even disabled the Windows Indexing feature.
Even after all that, every time I open PE8, I gives me the warning message that it is running low on memory! I don't know what else to do. Please help.
Now I know you all want to know what the details of my system are, so here it is.
Dell XPS 420
Windows Vista Home Premium
Service Pack 2
Intel Core Quad CPU Q9450 2.66 GHz
4.00 GB Ram
32 bit OS
600GB Hard Drive
207 Free disc space
My graphics card is an ATI Radeon HD 3600 Series with the driver version 8.850.0.0 Dated 4/19/2011.
I believe that is all that you need. If I forgot anything, please let me know.
Thanks for your help, Sharon

Only having one hard drive will mean that your computer will run SLOW, but that should not cause a shut-down
Premiere Elements Hang/Crash http://forums.adobe.com/thread/792580?tstart=0
Reset Preferences = Press/HOLD Ctrl+Alt+Shift while starting program
Read Bill Hunt on BSOD http://forums.adobe.com/thread/772169?tstart=0
Firewall = Crash http://kb2.adobe.com/cps/857/cpsid_85711.html
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all program installs
2 - 320G WD Win7 swap file and video project files
3 - 1T WD all video files... input & output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used this eSata Dock... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Premiere Elements 11 start up error - Windows 7, 64 bit

Premiere Elements 11 was working fine until 1 week ago. Now I get an error on start up that says "Display Driver Intel HD Graphics is out of date. . . ". Then it loads very slowly. Once loaded, Premiere does not show the video though appears to be running it. I checked the Display Driver and it is up to date - latest version. I "restored" PC back to a date when Premiere was working well to no avail. I then unintstalled and re-installed Premiere 11 and still get the error. I have run diagnositics on the PC - no problems reported with display or any other function. I also have Premiere 9 and tried it - it runs just fine - no display problems at all. Where should I look next? Any suggestions?

In cases, such as these, I try to look for variables, in hopes of explaining the changes.
As most users have their OS Updates set to fully automatic, those are installed, fairly frequently (depending on OS, and version), and usually without any knowledge of the user.
However, the failures of video drivers seem to come after several OS Updates have been issued. MS just issued many for XP-Pro and Win7 (do not know about Win8), and we then see an increase in video driver issues. For users who employ their particular Adobe programs often, most video driver issues come immediately after Windows Updates (though not ALL Windows Updates).
I have all of my OS Updates set to notify me of availability, and then I can manually download, and manually install what I want. Taking my nVidia Quadro FX-4500 as one example, the only times that I have needed to update its video driver, have come immediately after Windows Updates - and I mean immediately. As I download and install my Windows Updates manually, I am ready for the possibility of video driver issues - most times, things work just fine afterwards, but not always. When some changes occur with the Windows Updates, a video driver update has, almost always, fixed them.
Why does this happen? I cannot tell you, but then not all Windows Updates are created equally, such as the recent one, that broke WMV display.
Do the video card/chip mfgrs. think that there is a need to update the video drivers? Observing AMD/ATI, and especially nVidia, it appears so, with a new driver coming about once per month. There ARE often features that get added, or tweaked, and especially when the card/chip is used in extreme gaming, but why every month? I would assert that it is to accompany changes in the OS with the Windows Updates, but we will need an engineer from nVidia to comment directly. As an aside, Matrox is a great card/chip mfgr. Their cards were cutting edge, and were the first to allow for multiple monitors. However, their concentration was on business machines, and not so much on Adobe products. They were slow to update their drivers, and Adobe users were often left out in the cold, for up to 6 mos. Matrox cards fell out of favor, due to the lack of video driver updates, with Adobe users. Business users, who only needed to use spreadsheets over 4 monitors, or were using software, that did not need to interface so closely with the video driver, were unaffected - not so for those in the 3D, or video-editing community.
If one were to try to draw coorelations between Windows Updates and video driver compatibility, I think that they could look to this, and a few other Adobe product forums for data. Now, most computer users do not have programs, that interface with the video driver much at all. They would never notice anything amiss. However, if one is an extreme gamer, or they work with programs, such as heavy-duty 3D, CAD *, or several Adobe products, like Premiere Elements & Pro, After Effects, Photoshop (PsE ?) or Encore, they encounter problems with video display, and often immediately after a Windows Update. In nearly every case, updating the video driver fixes things. Circumstantial evidence? Sure, but it is so common, as to almost be a "given."
Why does one not see so many video driver issues on a Mac? The video drivers, in most cases, ARE updated, when one updates their OS, as the OS updates, also update the video driver. The exceptions come from some of the recent nVidia CUDA cards, for the Mac, that will usually require a CUDA driver update - and that fixes things.
Just some observations,
Hunt
* Most serious CAD applications will require a special CAD video driver, and not the general ones that most folk use. In the CAD community, the CAD drivers are also released quite often, to fix changes in the OS.

Why can I not use Premiere Elements 12 on PC with Windows 8.1 when the vidio is done with the same software on a PC with Windows 7?

I have made a Video on one PC with Premiere Emements 12 and want to continue on a PC with the same Premiere Elements 12 on and Windows 8.1. The systen wants other Codec.
What can I do?
By the way with Magix is it possible to work on both PC.

Vaihingen
How did you go about transferring the Premiere Elements 12 project on Windows 7 64 bit to Premiere Elements 12 on Windows 8.1 64 bit.
Therein is what I believe is your problem. You in all likelihood do not have a codec problem of any kind, rather Premiere Elements 12 project on Windows 8.1 64 bit with disconnect between it source media and the project file. Here is how it goes.
When you import a file into Premiere Elements project, what you have in Premiere Elements is a copy of the original which is still at its hard drive save location. But the project must trace back to that original on its hard drive save location.
You may have the project.prel (project file) opening in Premiere Elements 12 on the second computer, but what I suspect to be the case is that you do not have the project media on that second computer.
If so....On the first computer, archive the project with File Menu/Project Archiver and its Copy Project option. Transfer the resulting saved Copied Folder to a USB Flash Drive which will be used to transfer the Copied Folder to the second computer. In the second computer, open the Copied Folder, right click the project.prel file in the Copied Folder, select Open With, and then Premiere Elements 12.
Did you set up disc menu in the Premiere Elements 12 Windows 7 64 bit project?
Please review and consider the above and let us know if any or all of that applies to your situation.
Thank you.
ATR

Is Adobe Premiere Elements 7 also compatible with Windows 7?

I have bought some months before Premiere Elements 7...
is it compatible with Windows 7??
Flagezeichen

Hi Bob,
I had the same problems with video capturing with Windows 7 and Premiere Elements 7 and 8.
The problem is not with Premiere Elements, but with the Firewire driver in Windows 7.
I wrote and article on it and have it posted on our web site. Here is the link to it and
it explains step by step how to fix the problem.
http://www.studio1productions.com/Articles/Firewire-1.htm
I should only take you a few minutes to fix the Firewire capture problem.
Best Regards
David Knarr
Studio 1 Productions

Opening Premiere Elements (9) projects make under Windows on Mac

Hi,
I've switched from PC to Mac. I copy my projects of Premiere Elements (9) on my new Mac. After re-installing Adobe Premiere Elements 9, I can't open my projects. I recieve this message "The projetct is not compatible with the current version of Premier Elements" (in french "Le projet n'est pas compatible avec la version actuelle de Premiere Elements"). Why? There is a way to open my projects made in my old PC to my new Mac?
Thank's

BalooRuf
Classically you cannot open a project (project.prel file) created in Premiere Elements Windows in Premiere Elements installed on a Mac computer. And, the reverse is also true.
You can export your Premiere Elements Windows Timeline content to a .mov and .mp4 file, and then be expected to transfer that file to Premiere Elements Mac. Does that work for you? I have never heard of anyone finding an alternative.
ATR

Adobe premiere elements organizer appcrash msvcr90.dll windows 7

adobe premiere elements 11 organizer appcrash msvcr90.dll. Hoe dit oplossen ?

paulv
Elements Organizer 11 on Windows 7 (assumed 64 bit).
When did you post this question before today. If all you posted today is all you sent in this thread, then be advised that this is not Adobe. Rather user to user. The replies are not automatic and depend
on a reply from a user based on the use's personal schedule.
I am not sure if the following will target the "msvvcr90.dll" but consider the following for the "crash" aspects
1. Delete the Elements Organizer 11 settings file named psa.prf found
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
2. If the Elements Organizer 11 will stay open long enough, create a new catalog.
See Elements Organizer 11 File Menu/Manage Catalog/Catalog Manager.
3. Some times certain formats can bring the Elements Organizer down. What kind of files have you been
importing into the Elements Organizer and are the crashes associated with certain source files?
ATR

Adobe Premiere Elements 10 has stopped working Windows 7 Error Message - Can someone help?

Hello Everyone,
I wanted to checkout the new version of Adboe Premiere Elements 10 for doing some film editing so I downloaded the Trial Version using the Adobe Download Manager. Upon installation, I double-clicked the Elements icon and after a few seconds of trying to open, I get the following:
After surfing the web, I followed several steps to ensure I had all of the latest drivers for audio/video components and the latest version of QuickTime. I uninstalled and re-installed Elements 10 and ensured that my virus protection was turned off.
I am still getting the same error.
Can anyone help?
Thank you in advance!
Will

Will,
Welcome to the forum.
This ARTICLE has a checklist on getting PrE to work well on one's computer, and then it goes into tuning the computer and OS. Last, there are linked articles on troubleshooting, and on many aspects of one's computer and OS, when the general tune up tips do not fix things. If the checklist, and tuneup tips do not help, then step through the troubleshooting tips, one at a time, as they work up in "degree of difficulty."
Good luck,
Hunt

Premiere Element Freezes When Tried to Burn DVD

My computer meets and exceeds the requirements for Premiere Element 4. It also has about 50 GB of free disk space. I put together a file (about 30 minutes) consisting of stills and video clips, sound tracks, effects, and transition. When I tried to burn a DVD the first time, the program froze at the first instance of "burn" after completion of encoding and compiling. I removed Premiere Element and then reloaded it. I was able to burn a DVD. When I tried to burn again after making a minor change (to some text on still images), I then experienced the same problem even though with the same remove/reload routine.
From your website, I tried to sort out if the problem was due to my project or my computer system. I could create a DVD folder of a simple file but not a folder for my project. So it seemed that my project file was the problem. I then took the suggested approach, i.e. to make DVD folders of segments of my project and they all worked.
Finally, I was able to export my project to my hard disk as an AVI file and then load the file as a new project. Then burning a DVD was uneventful. The burned DVD showed that the file was about 1.6 GB in length.
Would appreciate your suggestions on how to identify the glitch that prevented me from burning a DVD in the straightforward manner. I might add that I had burned DVDs of projects of almost identical composition and length and had experienced no such problem.

From your description, it sounds like either the photos were larger than 1000x750 pixels in size and/or that you needed to clear your Media Cache (in Premiere Elements Edit/Preferences).

Adobe Photoshop CS3 Extended freezes on startup under Windows 7 Ultimate 64-bit - No splash screen

I installed my licensed copy of Adobe Photoshop CS3 Extended today as part of my install a bunch of software after a reinstall of Windows (due to viruses). I did a completely fresh install of Windows 7 Ultimate 64-bit. I've used Photoshop CS3 Extended for quite a while now so I know what to expect on startup but it was previously installed under Windows XP Professional (32-bit). Figured I would give Windows 7 a chance this time around.
Google searches aren't turning up anything. When I attempt to start the application, I get a window with the title "Adobe Photoshop CS3" (no "Extended" - I seem to recall the title changes later) and the toolbar appears. However, no splash screen appears and no Product Activation wizard appears - the application simply freezes on an empty frame and a toolbar. I've tried running Photoshop as Administrator (right-click, "Run As Administrator"), but nothing changed there. I tried uninstalling and reinstalling. I tried upgrading to CS3 10.0.1. Nothing works. The application simply freezes before it gets anywhere.
I tried calling Adobe Support since this technically falls under installation issues but their phone support systems are down today. Go figure.
Edit: I hooked into Photoshop with the Visual Studio debugger and every single thread is executing some variation of WaitForSingleObject() or WaitForMultipleObjects(). The main thread is "executing" somewhere in AdobeLM_libFNP.dll (at address 09619d81 - if I had debugging symbols for CS3, I could provide a function). There are nine threads "running" at the point the freeze occurs - but all of them are technically suspended due to the functions they are executing - and one thread is in a suspended state.

Log Name:      Application
Source:        Application Hang
Date:          7/17/2010 6:16:25 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
The program Photoshop.exe version 10.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d0c
Start Time: 01cb2616be79e36f
Termination Time: 2
Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
Report Id: 06f5fbff-920a-11df-9d69-001fd023417e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-18T01:16:25.000000000Z" />
    <EventRecordID>1615</EventRecordID>
    <Channel>Application</Channel>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>10.0.1.0</Data>
    <Data>d0c</Data>
    <Data>01cb2616be79e36f</Data>
    <Data>2</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe</Data>
    <Data>06f5fbff-920a-11df-9d69-001fd023417e</Data>
    <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>
And, according to the Event Viewer, the "Binary" data translates to a zero-terminated Unicode string of "Cross-thread".
My Visual Studio analysis was far more informative. All threads are hung inside of WaitForSingleObject() and WaitForMultipleObjects() calls and the DLL in question appears to be FlexNet-related. I did forget to mention that I also even manually started the FlexNet service in case, for some strange reason, Photoshop was waiting for it to start. That also did not work.
(And there is nothing in the Action Center control panel either despite the message saying there might be more information there.)
Edit: The timestamp above might be a little odd-looking. I didn't originally see anything in Event Viewer until I clicked the first button to send an Error Report. Mostly I just skipped that part of killing a process.

Premiere pro freezing on startup with Mavericks

Brand new top of the line imac. Running latest Mavericks. I downloaded the trial of premiere pro and it freezes my system everytime i try to start it. What to do what to do?
Here's my set up:
27" Late 2013 iMac
16 GB 1600 MHz DDR3
NVIDIA GeForce GTX 780M 4096 MB
OS X 10.9.4
I've installed the latest Java, uninstalled every part of premiere pro I can find anywhere. Scoured my system for more. Changed users and reinstalled. Nothing works.
Just tried again, after getting the spinning ball for a few minutes, it said: "Adobe Premiere Pro Startup Error - Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I can't find any way to update the Nvidia driver without going through some complicated process to add CUDA.

Well, I ended up installing Cuda and that didn't fix the problem either. However, I got the following from a post at Creative Cow and it worked perfectly so I'm posting!!
"I've been having the same issues. I followed Alex's directions and it didn't work. I called Adobe support and got something similar but this did the trick.
In the finder menu click and hold on the GO menu. Hold the option button and the User library will show up. Click the User Library.
In that folder go to preferences and find the adobe folder.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
Then lock the lock again.
Now go to your OS Hardrive and click on Users, your user name, Documents.
Find the adobe folder there.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
The lock the lock again.
Wait 1 minute. Then launch Premiere.
This fixed it for me."

Adobe Premiere CC crashes on startup on windows 7

I have a HP Pavilion DV6t. it is windows 7 and has 8gb of ram, and an nvidia graphics processor.
I have just reset my system after a hdd failure and on that hdd it worked perfectly every time.
On my new hard drive, I still have windows 7, same drivers and same hardware but when I try to launch Premiere Pro CC, it crashes on the splash screen. Also, After Effects cc and Photoshop cc both work perfectly. (Nor does Primiere pro work in trial mode
My error log is:
Log Name:      Application
Source:        Application Error
Date:          10/09/2014 08:08:24
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      James-Price-HP
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1edc
Faulting application start time: 0x01cfccc5f1cfe79b
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 41074635-38b9-11e4-ab86-faae70fdbd75
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-10T07:08:24.000000000Z" />
    <EventRecordID>116346</EventRecordID>
    <Channel>Application</Channel>
    <Computer>James-Price-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>7.2.1.4</Data>
    <Data>52aed7f3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>1edc</Data>
    <Data>01cfccc5f1cfe79b</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe</Data>
    <Data>unknown</Data>
    <Data>41074635-38b9-11e4-ab86-faae70fdbd75</Data>
</EventData>
</Event>
Any Suggestions??

I just scanned a few threads citing this exception code. Most often, the problem is either a graphics driver or, more specifically, having both an integrated graphics chip and a graphics card. In the latter case, disabling the integrated chip generally solves the problem. Here's an especially illuminating thread on just how tricky it can be to be sure that the graphics card situation is all settled: Unable to launch Photoshop CC 2014 - igdfcl64.dll

Premiere Elements 3 Freezes on startup in Windows 7

Similar Messages

Maybe you are looking for