Premiere Elements 4 Crashes in Vista

Trying to start a project ... I haven't even gotten all of my video clips put down yet and the application randomly crashes!! Totally frustrating. I'm looking for any guidance whatsoever ..... Adobe Support only takes calls M-F 9-5 .... conflicts with my work schedule!
I can't really say there is any action that is causing it ... just moving back and forth editing clips.
Thanks in advance.
Running VISTA Home Premium Service Pack 1 (32 bit)
Computer is HP m9100t Q6600 (quad core) 2.4 GHZ CPU with 4GB RAM 256GB of available HD space.
The errors in Vista's event log are:
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module MediaLayer.dll, version 4.0.0.0, time stamp 0x46df7a7d, exception code 0xc0000005, fault offset 0x0033bfb8, process id 0x11bc, application start time 0x01c920b51f55b513
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module nvd3dum.dll, version 7.15.11.7519, time stamp 0x482e068c, exception code 0xc0000005, fault offset 0x0020c020, process id 0x27c, application start time 0x01c91ff120dc54a8
Faulting application Adobe Premiere Elements.exe, version 4.0.0.0, time stamp 0x46df9114, faulting module AdobeUpdater.dll, version 5.1.0.1082, time stamp 0x45e646ef, exception code 0x40000015, fault offset 0x00035e26, process id 0x27c, application start time 0x01c91ff120dc54a8

Yup .... I am using Mpeg files ..... video taken on my sony MINI DVD camcorder ... From idvid:
File: 20080703173515.mpg
Width: 720 pixels
Height: 480 pixels
Aspect ratio: 1.33:1
Frames: 0
Duration: 00:01:53 hours/mins/secs
Framerate: 29.970 frames per second
Video format: MPEG2
Video bitrate: 2946000 bits per second
Audio track 1 (Stream 0.1, AID 128):
Codec: liba52
Bitrate: 256000 bits per second
Sampling rate: 48000 Hz
=========================================================
Audio is compliant with the following formats:
256000 bps 48khz AC3 DVD (Dolby Digital)
Video is compliant with the following formats:
2946000 bps 29.970 fps MPEG2 NTSC DVD
You can burn this video to NTSC DVD
So ... you're saying I should 'convert' to DV-AVI ??? Will there be any loss in quality??

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Premiere elements crashes when burning a DVD

I'm trying to burn a slide show I've created. It's a mixture of photoshop elements photo slideshow and edited videos, about 30 minutes long.
But every time I try and burn it to DVD, premiere elements crashes. It generally gets to about 30% through the encoding media stage.
Has anyone else come across this problem? I thought it might be related to virtual memory, but I've increased this, and it's not had an effect. I'm running it on a laptop with 4Gb RAM, so RAM shouldn't hopefully be a problem.
When trying to burn, i've also tried to reduce the quality so instead of using "Fit contents to available space" I've reduced the bit rate down to 5Mbps so the space required is just over 1.2Gb (it was originally about 2Gb).
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I've burnt several DVDs before without any problems, although they were mainly just photos
Thanks in advance
J

The easiest way to do this is with Photoshop (PS). I'm certain that PSElements can do it well also, but do not know what might be different. This is for Photoshop.
Place copies of your files into a folder. I use copies because I do not want anything to happen to my originals and play it extra safe. Add a sub-folder. I name mine something like "Final_PSD's,) etc. In PS, I have a series of Actions, to re-size to my common video formats. They are named things like, NTSC_Wide, NTSC_4-3, etc. The Action is set to Open the files, then change the size to the appropriate dimensions and assign the correct PAR for that Project, such as my NTSC_4-3 gets a PAR of 0.9. The Action then does a Save_As. I keep .PSD's as .PSD's, but JPEG would work well too.
In PS, I go to File>Automate>Batch Process. This brings up a dialog screen, where I choose the Action that I want to run, NTSC-4-3 in this case. I direct the program to the Source Folder and the appropriate Destination Folder, my "Final_PSD's" in this case. If I have the sub-folder targeted for the Destination Folder, I leave the file naming conventions the same. I check Bypass Open command, as I do not need to see the work being done. Check over everything. Hit OK, and in a few minutes, I can re-size hundreds of files. Time will depend on one's system, and also on the size of the Target Files.
I feel that there WILL be differences in PSE, but someone else will have to fill in that info. It has also been pointed out that the freeware image processor and cataloging program Irfanview cand do batch re-sizing quite well. This might be an option. I do not use it for such, so I cannot comment.
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Premiere Pro & Premiere Elements Crash When Open Together?

Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
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i7 2600K
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16GB RAM
GTX 470
Corsair AT 850 Watt PSU
Thanks!

The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
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Premiere elements 7 mit Vista 64 bit

Hallo community
ich plane derzeit den Umstieg von DV auf HDV. Arbeite seit Jahren mit Premiere und in den lezten Jahren expliziet mit Premiere elements 3 auf einem Rechner speziell für diese Anwendung konfiguriert.
(Quad core; 4 GB RAM etc)
Im Rahmen der Planungen beschäftige ich mich auch mit OS 64 bit.
Konnte bis dato nicht eruieren, ob Premiere elements 7 unter Vista 64 bit läuft (wohl wissend, dass es sich dann um eine 32 bit Emulation handelt)Die bessere Speicherverwaltung eines 64 bit Systems wäre aber gewinnbringend.
Hat jemand damit bereits Erfahrungen gesammelt die er beisteuern kann. bin dankbar um jeden Tipp.
Grüßle

Hallo Edmund,
ich habe Premiere Elements 7 mit der 64 Bit Version von Vista laufen. Tatsächlich läuft es als 32 Bit Emulation, ansonsten konnte ich keine Einschänkungen festellen.
Grüsse

Adobe Premiere Elements crashes on export

Hello,
I am working on a video project in Adobe Premiere Elements 4.0. My computer is a Windows Vista Ultimate 32-bit Dell XPS M1530 laptop with the following hardware:
Toshiba MK3263GSX Disk Drive
285 GB, 149 GB used
burst transfer rate: 3 MBps
5400 RPM
8 MB cache
Intel Core 2 Duo CPU T8300
2.40 GHz
4.00 GB of RAM
Whenever I try to export my project (which is less than 3 minutes long and contains no more than 2.25 GB of 720p 30fps video), the program crashes. Usually, the progress bar will go about half way before an Adobe message tells me that Premiere is running low on system memory. Not long after that, a Windows message appears telling me that "Adobe Premiere Elements has stopped working" and it crashes to the desktop. This has occured without fail perhaps 50 times in all my tries to get this to save.
As this project has progressed and become larger and larger, it has become more and more difficult to export. At first, there were no problems. Then, I had to start restarting the program or my computer immediately before exporting. After making a few more changes and additions, I have been entirely unable to export succesfully.
I have set my export settings at far lower levels than would be acceptable for this project, but the program still crashes. I was most recently trying to save the file as an .mpg with the NSTC Widescreen DVD settings. Trying to save in other file formats and at other settings has not been succesful.
I do realize that this is probably a commonly asked question, so I apoligize for bringing it up again. I have searched for information on this topic and have tried several suggestions, including changing the virtual memory and cleaning up my hard drive.
Is my computer just too weak to export this project? Would a more recent program fix my problem? Are there any techniques or suggestions I should try?
Thank you very much for your help.

>chose setting NTSC HDV
According to Kodak http://store.kodak.com/store/ekconsus/en_US/pd/Zi8_Pocket_Video_Camera/productID.156585800 you are not selecting the correct setting... that camera does not use HDV
If the forum search is working today, search on
kodak zi8
to find out what you should be doing

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I have a recently bought Adobe Premiere Elements 10 for Windows Vista. After initializing the software and start editing videos, in about 5 minutes it freezes, an error message pops-up and the program automatically shuts down. I have already uninstalled and reinstalled the software, and the license key is correct, but it insists in shut down automatically, what should I do?
PC settings:
160 gb Hard Drive/ 22gb free space
processor: Pentium Dual Core T4200 @ 2.00 ghz 2.00 ghz
RAM: 4 gb
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My 3 hard drives to edit AVCHD are configured as...
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When I create a project on #2 drive, the various work files follow,
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Search Microsoft to find out how to redirect your Windows paging swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
http://www.video2brain.com/en/videos-5353.htm
http://forums.adobe.com/thread/784220?tstart=0
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You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
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You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
Partition = Crash http://forums.adobe.com/thread/957286
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Error when installing Premiere Elements 3 in Vista 32bit

I am trying to install Premiere Elements 3.0 on my Vista Business 32bit computer, but I am getting an error during the installation.
The error states "The Windows Installer Service could not be accessed." I get this no matter what:
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Is this a known issue or could something be up with my system?
Thanks in advance,
Ross

Make sure you've got the latest updates to Vista, including the option ones. You'll need to manually go to Windows Update and click the option to install all updates to do this.
Also ensure that you have the latest Quicktime.
http://forums.adobe.com/thread/416585?tstart=0
Also, don't know if this will help, but...
http://www.geekstogo.com/forum/windows-Installer-service-could-not-accessed-t93532.html
And this may also help.
http://kb2.adobe.com/cps/401/kb401060.html

Installing Adobe Premiere Elements 13 on Vista

I know it says that Premiere Elements 13 only supports Windows 7 and 8. What happens if I TRY to install the software on Vista?

Tomqer
Premiere Elements 13 does not support Windows XP, Windows Vista, or Mac OSX 10.7.
Did you attempt to install the Premiere Elements 13 tryout on your Windows Vista and got a no go message?
ATR
Add On...Apparently Adobe lets you download the Premiere Elements 13 tryout even if you are doing that from a
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Do I need to deactivate Premiere Elements 7 on Vista in order to upgrade to Win7?

Hi there.
I have a quick question. I bought Premiere Elements 7 last month and here is the situation.
I will be installing it on my laptop. That part is fine.
I just bought a Dell desktop computer and would like to install it on there as well. BUT, when Windows 7 comes out, I plan to upgrade to that from Vista. So I would like to install on the desktop for Vista, and then on Windows 7.
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Thanks,
Ronald

You can activate this software on 2 computers but cannot use the software on both the systems at the same time.
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Premiere elements crashes when trying to access the edit tab features

Hi. I've just loaded premiere elements and started up a new project. I was then browsing through the software to get an idea what it was about. When I clicked on the orange edit tab this gives access to the effects,transitions,titles,themes and clip art screens but when I click on the transitions icon the programme crashes. Everything else seems o.k. I've also tried accessing the transitions through Window - Transitions but it crashes. I suspected that it might just be that the programme hadn't installed properly so I uninstalled and reinstalled it. Still same problem. I've a computer with core duo processor, 4Gb ram and 3Tb of hard disk with ample free space. Anybody had similar problems?

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I've been working with Premiere Elements about a month now. Initially it was very slow so I upgraded my memory and used Adobe's advice for optimal playback. That seemed to clear things up. However in the past couple days it will crash after about 2 minutes of being open. It never fails. Sometimes it will give me an error message and other times it will just freeze.
This is the error I'll sometimes get:
Any help or suggestions would be greatly appreciated. Thanks!

Here are more details:
System:
HP desktop computer
Windows XP Professional version 2002 with Service Pack 3
Intel Celeron processor CPU 3.06 GHz
2 GB of RAM (maximum)
Single monitor
Display Adapter:
ATI RADEON XPRESS 200 Series, version 8.30.0.0, 9/8/2006
Audio:
Realtek High Definition Audio. Version 5.10.0.5283, 8/1/2006
Location 65536 (Internal High Definition Audio)
Legacy Audio Drivers and Video Capture Devices
QuickTime 7.6.5
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A:\ Floppy disk drive on standard floppy disk controller
C:\ 35 GB free out of 75 GB total. Microsoft driver version 5.1.2535.0, 7/1/2001. Write caching enabled.
D:\ LITE-ON CD-ROM, Microsoft 7/1/2001
Virtual Memory:
Process Scheduling: Programs
Memory Usage: Programs
Virtual Memory: 1344 MB. (Maximum is 2688 MB, recommended is 2877 MB)
Display:
32 bit color
DPI setting: Normal
Font size: Normal
Programs running in the background:
LINK Client Manager
VIPRE Virus Protection
Process Explorer Screenshot:
I've also attatched the DxDiag text file.
I haven't found any errors today, even though it has crashed several times, but I did find this error from last Friday (when all this crashing started happening):
These are the codecs for my file:
Here's the screenshot of my project:
Once I open that project, it has crashed within two minutes of it being open, even if I don't do anything. I don't have any special effects besides the titles. All I've been doing with this project is rearrange files within the timeline. So far I haven't had problems with other projects or files, but my other projects are under 1 minute and I have spent the majority of my time on this project and file.
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This is what I've done so far:
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islantweet
Lots of just in case questions...
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http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
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Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
More later.
Thanks.
ATR

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Well, my PC man down the road gave the PC a good clean, re-
seated the boards, removed a bit of felt that was covering one of the fans
, and put in an extra 2 Gig of memory.
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Premiere Elements crashes

I've got a very simply project set up, which was working fine. But now when I want to edit it I get:
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
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I've tried recreating the project from scratch but the same thing happens.
I'm using Mac OS X 10.5.8

Slim,
Welcome to the forum.
Though it is mostly PC-centric (that is all that I use), this ARTICLE might offer some tips, that will also apply to the Mac.
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Hunt

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Thanks!

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http://www.adobe.com/support/downloads/detail.jsp?ftpID=3565

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Thanks

You're most welcome.
When you have gathered the "clues," please let us know the results. My hope is that something in those clues will be fairly obvious and can be directly addressed and remedied easily. Often, it will be an issue with a driver, or with some program not accurately reporting its memory usage. These are common causes, though tracking them down can involve some real detective work.
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This ARTICLE, from the FAQ section, will help with the optimization of Vista.
Good luck,
Hunt

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