Premiere Elements 7: image file import question

New question; I would check this out for myself but Adobe seems to have made it impossible for me to get a trial version. It claims my Firefox has cookies disabled, which is false, and I have gone through every troubleshooting step on multiple sites, and gone beyond those, even, and no joy. I even specifically white-listed adobe.com and turned off all of my security software across the board. If I log in on IE7 (as I am now) the download just fails with a trouble message to Microsoft; again, I followed all listed troubleshooting steps and total failure. Judging by the number of irate and frustrated posts about this on the general forum this is a very common problem with Adobe's web site.
Anyway...
What I need to be able to do, simply stated, is to be able to import several hundred sequentially-numbered rendered 3D image files, have them automatically assigned to individual frames, set a global value for frames per second, and export a high-quality animation file. Quick and without a lot of fiddly steps required. I understand the format limitations but I can convert the animation later once it's been created.
Can PE7 do this, easily and painlessly?
Thanks in advance.

My system is a dual core 3.2GHz Pentium with 2GB of RAM and well over 100GB of free disk space, and it gets defragmented regularly. I use it for 3D modeling with Rhino 3D and LightWave and handle models with millions of polygons no problem.
The problem with Firefox has nothing to do with system horsepower, it is that this site claims I don't have cookies enabled; I do. I've gone through all the Mozilla troubleshooting steps, have explicitly whitelisted adobe.com in the browser setting, flushed cookies and cache, uninstalled every single add-on and plug-in I had installed, and even disabled my AV and firewall apps. This site still claims I don't have cookies enabled. It makes absolutely no sense and in all the years I've used Firefox on hundreds of sites I have never seen such a problem.
As for IE7, I installed the download manager when prompted, and that app crashes every time I try to download the trial. I have sufficient temp disk space enabled (the max of 1024 meg), again my system is way more than powerful enough, and I've uninstalled and re-installed the download manager twice. No dice. Each time after it asks me where to put the download file the DLM crashes. I again disabled all security applications, and I don't have any special add-ons for IE installed because I don't use it as a rule.

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Premiere Elements 9: .AVI file - no sound

I am using Premiere Elements 9, video files imported using the import function in Adobe Organizer from an Insignia NS-DV1080P digital video camera. File format is .AVI.
The videos play fine from the organizer and other video players, however when I edit the files with Premiere Elements 9 the audio is all but lost. There is an audio track in Premiere but the sound is so quiet as to be nearly gone. Increasing the audio using the volume controls makes no difference. Video is also very jumpy.
I have used different presets, but have not found any difference between the various settings.
System info:
Windows 7 Home Premium 64 bit
AMD 2.60 Ghz Processor
6GB RAM
Has anyone come across this problem, or do you have any idea how to fix it?

Welcome to the forum.
AVI is but a wrapper, and can contain a lot of different "stuff," both Audio and Video. This ARTICLE will give you some background, and some tips on finding out what is inside the AVI files.
Some cameras also record a mono signal, and this can often lead to very low dB levels in PrE/PrPro. Often, just doing either a Fill Right, or Fill Left will get the levels up to adequate. In some cases, one would need to duplicate the mono file and align it with the original. I would Pan one Left and one Right. The mix-down will be 2-channel anyway.
Also, you can increase the Gain of the Clips, by Rt-clicking and choosing Audio Gain. Just Click-drag on the 0.0 to increase.
There are other possibilities, but where you seem to be observing this in your workflow, I feel that they are unlikely candidates. We can address them, should the above not help out.
Good luck,
Hunt

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working.

Nowconfused
I tried to get background information on the video from your camera but all I could find so far is that the camera is probably recording
1080p (1920 x 1080 @ 29.97 or 30 progressive frames per second. What are you (manually) or the program (automatically) setting as the project
preset to match the properties of your video source. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if the fields look grayed out.
How are you importing the files into the Premiere Elements 13 project - with the Add Media/Files and Folders/Project Assets from a computer
hard drive location or are you making a USB connection between the camera and computer/Premiere Elements 13 and using Add Media/Video ..../Video Importer? Could you possibly have changed the way you are importing the files into a project?
Would it be possible for you to send a small sample of one of these .mov files that will no longer import? Maybe in a Dropbox link that you include in a reply?
Do you have any of the older files still available - the ones that did import at one time? If so, will they still import into a project or do they now not import?
More later.
Thanks for the follow ups.
ATR

Premiere Elements 9, image sizing

I have been working on a 'slideshow' compiled from scanned pictures. Some of the early images were narrow & tall (approx 3 x 5). When these images are converted in Photoshop Elements to wmv files, imported into Premiere Elements, titles & menu added, & burned as DVDs these narrow 'portrait' orientated images have been cropped on the bottom by the available height of the TV screen. Doesn't matter if I format them 4:3 or 16:9. Any way to change the height of the image other than starting all over and manually cropping the height in Elements?

For resizing jpegs:
http://www.irfanview.com/
or
http://www.faststone.org/FSViewerDetail.htm

I have adobe premiere elements 13 and i imported my video to my computer i click edit video, then it tells me to sign in. so i sign in then accept agreement and nothin happens after that could you tell me whats going on please

i have adobe premiere elements 13 and i imported my video to my computer i click edit video, then it tells me to sign in. so i sign in then accept agreement and nothin happens after that could you tell me whats going on please

i have adobe premiere elements 13 and i imported my video to my computer i click edit video, then it tells me to sign in. so i sign in then accept agreement and nothin happens after that could you tell me whats going on please

Can I play adobe premiere elements media cache files (original files lost)

I have Adobe Premiere Elements 9 and have lost a number of the video original files and updated video files.
However, I noticed that I have numerous adobe premiere elements media cache files (I dont think I ever cleared out the cache) - are these playable or am I able to use these to re-create the originals / make replacement videos.

OK, thanks for your prompt reply. I thought I could access them in some way to either view or re-edit.
I might as well delete them, if they no longer have a use.
Neil

Adobe Premiere Elements 12 doesn't import MOV Files

Hi, All!
I'm working on Windows 8.1 64 bit and use Adobe Premiere Elements 12. I've downloaded and installed on my PC latest version of Apple QuickTime 7.7.4.1680.86 from http://www.apple.com/quicktime/download/
I've trying to use some free stuff from http://www.detonationfilms.com/Stock_Directory.html and mix it with my video. You may download example of Pre-Keyed Explosions using direct link: http://www.detfilmsshockwave.com/DVExplosion01.zip or any other stuff from this site...
...but my Adobe Premiere Elements 12 with installed the latest updates doesn't import these MOV Files with codec PNG Image
In fact, Apple does not offer ProRes components for QuickTime on Windows, but I don't know do this problem interact with my trouble?
IMHO, it's best to look at the crash logs for QT32Server! I've found executable QT32Server on my PC in next folder:
C:\Program Files (x86)\Adobe\Elements 12 Organizer\CAHeadless\32\Adobe QT32 Server.exe, but can't found any import logs on my Windows 8.1 including hidden folders. I have trying to check the windows events log for errors %windir%\system32\eventvwr.msc /s but it contains no necessary items.
I have trying to re-install version 6.5.2 of Apple QuickTime, but without success. May be I must try to install any other older version, i.e. 7.5.5 ?
I think perhaps such behavior of Adobe Premiere Elements 12 is in design?
May be I'd try third party free video converter, like SUPER e.t.c. to convert MOV container to AVI?
Please help me to find a way to fix this problem.
Sincerely yours,
JennyK
http://jennyk.ucoz.ru

Jenny Koltsova
What is this "codec PNG image" that is contained/wrapped by the .mov format? What are the video and audio properties of this video...frame size, frame rate, interlaced or progressive, pixel aspect ratio, et al.
It sounds like you have Premiere Elements 12 is running on some version of Windows with QuickTime (latest version) installed on the same computer as Premiere Elements. Great. Requirement for QuickTime met.
Where is this PNG.mov coming from? And what type of .avi were you thinking to convert to?
Premiere Elements 12 Publish+Share/Computer/QuickTime does offer an export with a PNG video codec with the .mov file extension. I am in the process of exporting my Timeline to that type of file and then determining if I can import that back into Premiere Elements 12 project.
When your png.mov will not install into Premiere Elements 12 on Windows 8.1 64 bit, what is the specific message that you are getting from the program at that time.
More shortly after my export of the png.mov is finished. Any minute now.
ATR
Add On....The png.mov produced by Premiere Elements 12 Window 7 64 bit could be imported into a Premiere Elements 12 project. I am now going to my laptop which has Premiere Elements 12 on Windows 8.1 64 bit to do the same thing and see what happens there. Back soon.

Premiere Elements 11 crashes when importing from a DVD

Hi, I'm having trouble with my Adobe Premiere Elements 11.
I am trying to get footage off a set of DVDs I shot a while back (shot on a DVD cam, I forget what the model is cuz it wasnt mine) Anyway, Everything went fine for the 1st 3 DVDs, but when I got to the 4th, when I went to "get media" it does nothing for awhile, then if you try to click it freezes and the dialog box pops up saying the program is not responding and closes.
Also, after that happened, it does the same thing with the other DVDs when I go back to try them. I can play it via my DVD player software, but Adobe crashes when I try to get the media.
Also, after this error in adobe, my DVD drive locks and I can't eject via the manural button, and when i right click on the drive in My Computer hit eject, it says "error ejecting DVD-RW Drive"
I have to eaither log off/restart or go into the properties and disable the drive and reenable to be able to eject the DVD.
I really don't understand whats going on, and why its doing this. Nothing changed on my computer inbetween ripping the DVD media, as I was doing them all back to back. I would import from DVD, then export as WMV so I could send the footage to someone (the .VOB files wouldn't work for this and my file converters where not working right)
I have done an uninstall and reinstall (with a registry clean in between) and even a system restore to a previous point to resolve another issue I was having. (Could not make new folders)
But Adobe/DVD drive is still having this issue.
I'm running on an HP Pavilion dm4-1165dx Laptop with Win 7 64bit btw. I can get exact specs later if its nessesary. But it was working just fine until I got to the last DVD so IDK why it would just quit on me like this.

John T.,
You are correct. I probably was not clear in my question.
If the miniDVD's were produced correctly, and all discs were finalized, first doing a Copy of those miniDVD discs to the HDD, would be my first step.
While one can Import directly from DVD's, there are a couple of possible issues:
The process will be much slower, than Importing from Copies on the HDD, especially an internal HDD.
One will not have to have the particular miniDVD's inserted into the multi-drive (not possible with most computers and only one multi-drive.
Good luck to the OP,
Hunt

Premiere Elements 9 PC: Major Importer Failure

I think that I have gone down every troubleshooting road on trying to discover why "all of a sudden" Premiere Elements 9 PC will not import anything via Get Media/Files and Folders into its Organize interface as is its default behavior. The program fails at that point and shows the message "the program is not responding". Yet if you force the closure of that particular project and reopen a new one, you find that those media that failed to import into Organize in the first project now are live and well in the Organize of the new project. You can drag them from the Organize to the Timeline and use them in this new project. All other functions of Premiere Elements 9 PC appear unaffected by this import failure. AND, source media can be video (any format and size) and photos (any size). This happens even with import of the first and only file being a jpg (800 x 600 pixels).
My history of Premiere Elements 9 PC/baddrivers.txt file/ and "incompatible driver messages" is well documented in these forums. That involved Windows XP Professional SP3 32 bit and a NVIDIA display card. And, I have been moving along successfully with Premiere Elements 9 PC for several months. About two weeks ago, I upgraded my computer to Windows 7 Professional 64 bit Intel Graphics Card, and Premiere Elements has been performing great until yesterday when what I call "major importer failure" struck. The computer has about 800 GB free hard drive space and about 2.5 GB out of 4.0 GB of available RAM. All of this worked great for about two weeks and now suddenly this yesterday. Did I do anything different or unusual? I think not. I also have Premiere Elements 7 and 8 on this same new computer, and they continue to function perfectly in all respects, whereas Premiere Elements 9 does not. AND, yes I have had the Premiere Elements 9.0.1 Update installed and in use before and after the importer failure.
Troubleshooting has included
a. Uninstall/Reinstall from Premiere Elements 9 installation disc + uninstall/reinstall of QuickTime + Photoshop Elements 9 as well.
b. System Restore (as well as a restore of an earlier version of the installed Premiere Elements 9.
c. Removal of possible interferring program, such as, Nero InCD.
d. Removal of recent Windows Updates
e. Uninstall/reinstall of Intel driver since at one point in the failure the Edit Mode Monitor was displaying part of the Disc Menu Section while the program was in the Organize Mode.
f. Have looked at permissions, running as Administrator, etc.
One of the things that I will try this morning is installing Premiere Elements 9 PC on the previous system Windows XP Professional SP3 32 bit to see if there is any major importer failure there at this time.
If anyone has the time, I would appreciate any comments on a troubleshooting avenue that I may have overlooked. This appears to be another Deja Vu all over again. I hope not.
Thanks.
ATR

Neale
Thank you for your interest in this issue.
I still have not pin pointed why my Premiere Elements 9 works great EXCEPT it will not import media into the Organize with Get Media/Files and Folders and attempts to do that drive the program into unresponsiveness and extreme difficult closure, even with the Task Manager.
Yes, I have already looked at the workaround that you suggested for moving forward in my Premiere Elements 9 PC project, that is, entering all my source media into the Elements Organizer (can do from Photoshop Elements side) so that the source media thumbnail will be in the Premiere Elements Organize "ahead of time", and I will not have to depend upon Get Media/Files and Folders to get that job done.
But, until I hit the key to this, I think I have an almost perfect better way. My computer is now Windows 7 Professional 64 bit that comes with the Windows XP Mode. Essentially what you have in this mode is a virtual Windows XP Professional SP3 32 bit machine (best I can determine, Microsoft Generic Card). I can install Premiere Elements 9 (same serial number as on the Windows 7), and IT WORKS, no problem with the Get Media/Files and Folders. The one glitch in this perfect solution is setting up to burn to DVD. The Windows 7 Windows XP Mode Virtual Machine will not recognize installed internal DVD/CD drives when you go to write a DVD. The explanation is that the optical drive in XP Mode is a virtual device - read only. I have confirmed this. In order to use Premiere Elements 9 PC burn to disc in this Windows XP Mode , my answer here appears to be plugging in an external DVD burner USB and then using the USB Attach of the Windows XP Mode.
When Premiere Elements 9 PC was released, I was forced into much troubleshooting of the display issues which are very widely documented here. But then I was using "a real" Windows XP Professional SP3 32 bit" with a NVIDIA card. In the trial version, the BadDrivers.txt and VideoRenderer.dll got me through that episode. For me, the purchased version "essentially" was not afflicted with these same problems, and it has been running great. Now when I go to a new computer system for better performance/greater computer resources (by the way, Intel HD Graphics card), Premiere Elements 9 runs great for two weeks and then this no Get Media/Files and Folders matter sets in accompanied by program going completely knocked out by the event. In all of this, old or new, I have Premiere Elements 7, 8, and 9 installed on the same computer. While Premiere Elements 9 is being hit with these issues, Premiere Elements 7 and 8 are not , same computer environment, same source media, same project preset, et al. For me, the Premiere Elements 9.0.1 has not hit the mark.
I have done extensive troubleshooting of the this current matter, too long and involved to go into now. I am preparing a full detailed description of the issue and the troubleshooting that went into the search for a fix. I will be posting it at the forum that I frequent. When I post it there, I will supply a link to it for whomever is interested. I have filed a bug report with Adobe on this matter in abridged format as per the space provided in its bug report online form.
Thanks again for posting.
ATR

Adobe Premiere Elements 10 unable to import *.mt2

When I attempt to import a file with the .mt2 extension into Adobe Premiere Elements 10 I recieve a message that says "Online Services encountered an error. The service will now be terminated or paused if possible." Then I am unable to generate the code from the website to import the video. I've imported this type of file hundreds of times in the past with no problems. I am totally stumped.

What model of camcorder is this video coming from and what resolution is it?
Did you use Premiere Elements' Add Media/From Flip or Camera tools to get the video from the camcorder to your computer?
Have you ensured you have the latest version of Quicktime, per the program's requirements?

File import questions and folder display questions

I am running LR3 on Win 7 x64. I have a few questions.
I have a hard drive assigned to drive letter "B:\" Why doesn't the file imported see this drive in the list of drives? I have to use the "other drives" and browse every time that I want to add files from this disk. Other drives, including networked drives are fine.
When importing from a main folder and including subfolders, is there a way to filter files in any manner? I never want to import web galleries that I have made in bridge, for example. These files have very small JPG files, thumbnails and web images. Is there a way to exclude them form consideration whilst importing? Is there a way to reveal and show the thumbnails with the folder structure? I don't want to have to browse to every folder individually when I am trying to import all useful images from an entire disk. If LR would at least show the folder structure of the subfolders when you select photos from a top level folder, this would help. How can I do this?
In the library view of folders, how I filter on all files in one disk? I can select a folder under the disk and see just that folder, but LR will not allow me to select the entire disk. Is there a way to do this?
How can I display the entire folder structure in the laibrary panel? Some folders are not showing their top level folders that they are inside of. How do I reveal this information?
In the library module, how can I filter on file dimensions? I thought that I had seen this, but I can no longer find this. Sorting by file dimensions would also be an option to accomplish what I am trying to do. I need to delete all thumbnail images and tiny images from the catalog. Is there an easy way to do this?

No, because you don't import a whole disk, you only import images. And the toplevel disk bar you see there is the disk where the top level folder is stored, not the entire disk.
Let me make this clear. When I want to view an entire disk, I am only wanting to select images that I have already imported, not the entire disk including images that I have NOT imported.
I am not sure if you dont understand what I am saying or what. If you have folders of images inside a top level folder, you can easily select the top folder to see all subfolders that you have imported. Why can't I select the disk as the top level folder to see all of the images that I have imported on that disk?
I have a cattelog that has images from 8 different disks. I use removable drive bays so all 8 disks are not available at any given time. I just want the ability to select all images that I have imported on a disk, just like you can do at the folder level. I am at a loss as to why this is a problem.
My point about bridge was that LR is a far superior program for organizing images due to its database. But LR is lacking in some features that could have easily been put into it. If bridge can do the type of filtering that it does without a good database engine, then certainly LR could and should do it. In no way do I want to use Bridge to manage cattelogs with 150,000 images. That would be insane. I have no issue with the fact that you have to import your images first to use LR. It has to be this way to work with the database. My issue is that the filtering is not nearly as comprehensive as bridge.
I dont need help with my workflow. Back when I shot many of the images that I am importing now into LR, there was no lightroom. My workflow was much different back then than it is now. My comments were that I assumed that LR could do things that it cannot, not that I needed help with my current workflow. Much of the issues that I have now with LR are due to the old workflow and trying to import only the raw images.

Adobe Premiere Elements 7.0 Files in video rendering misplaced.

I wasen't sure where to post this, but i'm having trouble with Adobe Premiere Elements 7.0
While editing a video in this program, I can add multiple videos to my hearts content. It looks good. But when I render out my video, no matter what the format, all the videos that I placed are scattered around randomly. Some only a few inches away from where I put it, some alot further. The only file that usually stays where I put it is the first video file I add into the presentation. Has anyone got anything to help solve this? I can't buy any newer versions of this program, As I am currently short for money, so that is not an option, Is there anything to help?

Just thought I'd just clear up a couple things, because I didn't really describe them very well D:
Any video files or pictures I use from any source, wether it be camera, or from the internet, always have the same problem
I use timeline view, as this is the only view that lets me add multiple videos in different layers. The original layer I use (Marked by the white in the picture below) always stays in the same place as I put it, but any other images or videos I resize or replace, get randomly moved about, as you can see in this two images V
My original video file
To the right is what happens to my files when I export them, I've tried multiple formats, but always have the same results D:
Hope this extra info helped, and sorry for the random images used in the project, I just scrapped whatever I could find off my computer and used that

Adobe Premiere Elements 9 AVI file trouble

I recently had to re-install Adobe Premiere Elements 9.0 to my new hard drive.
All of a sudden I am no longer able to import AVI files.
I have done this literally thousands of times in the past and now I am prevented from doing so.
There is probably a simple fix and I'm not sure about Codecs nor do I need to learn about them,
I just want to import some simple AVI clips. help. HELP. HELP ME PLEASE before I go mad
(I am a windows user)

LucyC
Thanks for getting back to us on this issue.
Based on what you just wrote, let explore the following direction for the troubleshooting. If this approach works, great; if not, we think about this some more.
If you say that these untouched .avi files are from the Canon Powershot, I am guessing that they probably are MotionJPEG.avi. That MotionJPEG video compression can be a nuisance to deal with at times. Sometimes it appears that the matter is more the availability of this video codec to the project rather than its absence in the system.
Did the Canon Powershot come with a utility that you had installed on the old hard drive? And, did you reinstall that utility after the hard drive replacement? If not, that is a consideration. Some believe use of the camera's utllity is a way around the Premiere Elements MotionJPEG issue when it pops up.
Another approach would be to download and install the tryout Morgan MotionJPEG codec (for now for troubleshooting purposes) so that we can rule that aspect of the issue in or out.
http://www.afterdawn.com/software/audio_video/codecs/morgan_m-jpeg_codec.cfm
We will be watching for your follow up when you get a chance.
By the way, did you remember to reinstall the 9.0.1 Update for version 9?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
Thanks.
ATR

Premiere Elements 9 for Mac: import clip format woes

So, is the Mac version of PrEl 9 simply unable to import video clips in the .wmv or .avi formats, or are there some codecs or modules I can install to enable this?

The Mac version absolutely does edit DV-AVIs. In fact, it edits them natively -- just as if they were DV-MOVs.
But I doubt your editing software is creating DV-AVIs. It's likely using some proprietary codec.
There is a program called G-Spot for PCs that will show you your AVIs codec information. There is also a Mac program that will do this for free, but I don't know the name of it.
If you can find it and we can determine what the codec is for your AVIs, we may be able to figure out what to do with it or how to convert it to an editable file.
Meantime, you can try to put it in Premiere Elements, place it on your timeline and Share/Computer/MOV using the DV preset. It may convert the file into something you can use in an editing project.

Can Adobe Premiere Elements accept asf files?

I'm having trouble importing .asf video files into APE. Is this an unacceptable file format?

bang surgical
Thank you. That is good news of sorts.
MotionJPEG video compression is often problematic for Premiere Elements (any version).
When it does present a problem, there are several popular remedies
a. If video was recorded with camera, then determine if there is a utility that came with the camera
and install it to get the required codec.
b. Download and install a MotionJPEG codec. The Morgan MotionJPEG codec has been used
successfully by many over the years. Sources of MotionJPEG may be available online.
Morgan Multimedia - News
c. Conversion of the MotionJPEG.asp to another format. You might want to start with
HandBrake
http://handbrake.fr/
in order to obtain a H.264.mp4 file.
Please review and consider the above and then we can try to sort out which would be best for your
projects.
Thank you.
ATR

Premiere Elements 7: image file import question

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