Premiere Elements 7 Takes Over 1 hour to OPEN

Hello,
I'm new to this forum, so please bear with me.
PE7 takes over 1 hour to open on my computer. Does anyone have an idea what the problem could be? This is absolutely outrageous. I'm a music producer, & I've run all sorts of huge programs on this computer w/no problem. Why would such a simplistic program like PE7 take over an hour to open???? Once it opened, it froze & crashed while I was browsing thru font styles.
I'd appreciate any assistance
Thx

It could be any of a number of issues:
1) Your computer isn't powerful enough, especially if it is a laptop. Check out our recommended specs, not Adobes:
http://www.adobeforums.com/webx/.59b699a8/8
Or tell us how fast your processor is, how much RAM you have, how much free space is left on your hard drive and what operating system you're using and we'll tell you.
2) A bad install. Try uninstalling and reinstalling the software.
3) Your firmware and drivers are out of date. Outdated RealTek drivers and Quicktime, in particular, can foul the program. (Again, as listed in the FAQs at the top of this forum.)
http://www.adobeforums.com/webx/.3c057647/2
4) Your computer just needs some basic maintenance. This is particular true if you've got a variety of software installed (as you apparently do). Here are our recommended regular maintenance steps.
http://www.adobeforums.com/webx/.3bc43f9a/0
There also could be a number of other issues, including whether or not you've optimized Vista or XP for video editing and what type of video you're editing.
But you'll have to tell us what you're working with in order for us to say.

Similar Messages

Premiere Pro CC project takes 1 hour to open !

Hi everybody,
After a Premiere Pro CC 7.1 crash, I tried to reopen my last project and the loading of this project took 1 hour to reopen normally. The yellow loading progression bar is freezing approximatively at 30 % of full load. 1 hour later, my project is open without any problems. If i save the project again, quit Premiere and reopen my project, it loads in a few seconds...
I tried many things before waiting the hour :
Kill Premiere during the load, reopen a backup of my project : same problem > load is very long and seems to be frozen
Shutdown computer and restart then reload the project : same problem > load is very long and seems to be frozen
Open the crashed project in another computer (Mac) without the media attached : same problem > load is very long and seems to be frozen
Delete all the media cache folder and empy trash.
This happend several times on a big project (lots of media, multi cameras) usually after many CTRL-Z action that are (I think...) too fast.
My footage are clean and on a Raid 0 disk
It's not really dramatic but when it happens when a director is arround me, and we spend 1 hour to wait for a simple project load... that's really not cool :-/
Anyone got an idea ?
My configuration : Windows 8.1, Premiere Pro CC 7.1, 32 GB Ram, Bi Intel Xeon E5-2630 2.3 GHz
Thanks !
noar
PS : I happened for the first time a few days ago. I've posted this thread : http://forums.adobe.com/message/5838103#5838103
Since, it happend 3 times in two days...

Please tell us, what type of footage you are using ?
Quicktime H264 from Canon 5D Mark III, few Go Pro clips (5 ou 6 in 2 hours) and some AVCHD clips (drone shots)
What are the effects you have applied ?
None except size and position of one camera to make a pip and see my both cam during my prework
what is the duration of the project ?
1 "long" timeline with a 2 hours length
Are you using any third party plugins e.g. Magic bullets ?
no
Any 3rd party hardware e.g. blackmagic ?
no. Only one graphic card (Geforce 680, 4 GB) with 3 displays attached
You can try one thing, try to import whole project in After Effects, then export that as as new premiere pro project..
When I import the project in After Effects, same thing : the load is very long ! ...
one more thing you can try, open the project inthe premiere pro and export as FCP XML.
Now open a new premiere pro blank project, import FCP xml file in the premiere pro.
I can't do that when it bugs because to export as FCP XML, I have to load the original project... and that's the problem ! I tried to unzip the PRPROJ file (that's a Gzip file...) and parse de XML in it with and xml validator. Everything seems to be ok in my project. So I think the problem comes from the medias or the database ? ... But that's completely weird that when I try to open it on another computer (without the medias, with another database) I've got the exact same problem... So It's really the project that is corrupted.
Next time it will bug (sure it will...) this is what I'll do :
Copy my crashed project on desktop and keep it. After 1 hour of opening, I'll save the project with a new name and compare de 2 file size. Just to confirm that my crashed project and my good project are different. If they have the same size, maybe It's more Premiere than the project itself. If they are different, I'll compare them to see what changed between the crashed and the good one.
Writing in this forum I'm thinking about a new lead : Since PRPRO CC, the prproj files are gzip files (that's why the file size are so small compared to old version). So when PRPRO crash, maybe it corrupt the gzip compression of the project ? That's weird because a software like winrar can unzip the crashed project a reveal the xml file in it. So I'll try to extract the XML file in the crashed project and re-gzip it and rename it .prproj ?
Feel free to write some ideas or tests that could help me to understand this bug and how to resolve or quickly repair the damaged caused...
Hope these will work for you , crossing my fingers
Hope to. 3 crash with the director behind me that's not really cool when you're a freelance with your own machine...
THANKS EVERYBODY FOR YOUR PRECIOUS HELP AND THE TIME YOU SPEND TO READ MY PROBLEMS !!

Premiere Elements 12 Files Won't Open Correctly in Windows 8 (64 bit)

I haven't found a good format yet that will opening correctly in Windows 8. Some open with video only, others open with audio only, one opens video and audio but the image is elongated. Nearly all of the file formats I tried that wouldn't open in Windows 8 were fine on a Vista PC

gelijojapa
Please give the specific properties of the source media that you are trying to import into Premiere Elements 12 on Windows 8 64 bit. I have Premiere Elements 12 on Windows 8.1, previously 8, 64 bit and am not having the same type of issue that you present.
For your source video, what is
Video Compression
Audio Compression
Frame Size
Frame Rate
Interlace or Progressive
File extension
Pixel Aspect Ratio
What is the camera that these videos are coming from - brand/model/settings for recording?
The project preset should match the properties of the source media. In Premiere Elements 12, the program takes over the job of doing the setting of the project preset. Sometimes it does it right. Sometimes not. When not, then you set the project preset manually based on what you know are the properties of your source media. So, it is important to know the properties of the source media to set up the project correctly.
There are certain video compression that are not compatible with Premiere Elements (any version), others incompatible on some computers but not others. So back to need for properties for your source videos to sort out what we are dealing with.
Please put together the information requested, and we will work with you to get the importing, editing, and exporting of the program that you want (if possible).
Looking forward to your follow up. Anything you do not understand in the above, just ask and we will clarify.
Thanks.
ATR

Premiere Elements 8 Project Won't Open. Please Help.

Hello,
I was working on a Premiere Elements 8 project for my video class last night (HDV, 1080i 30p) and the program stopped responding as I was importing a clip. I was prompted to wait for response or close the program. I closed the program and when I tried to re-open my project, the loading dialog box reaches 100% and then does nothing. I let it sit for over 30 minutes and nothing changed. When I clicked cancel after 30 minutes, I was prompted with the same "program is not responding" box. Other projects open fine, but this one simply will not. After reading through the forums, I disabled McAfee and updated Quicktime, but I am still having the same problem. I have 6 GB of free RAM and I am using footage shot on my DSLR. Any help or advice will be greatly appreciated as the project is due this week.
Thanks,
Jake

OK, there is possibly a problem with one (or more) Assets.
This next step might be easy, or not, depending on how you have your Assets arranged on your computer.
The easiest is if one has the Assets, or Copies of them, in sub-folders below the Project's hierarchy. See this article for an example: http://forums.adobe.com/message/4028199#4028199
I would Move the Assets from their location, so that PrE cannot initially find them, and attempt to load their links. Then, launch PrE, and Open that Project (since the AutoSaves do not work better, just go with the original Project here). You should get the dialog, "Where is file ____ ?" See this article for more details and tips: http://forums.adobe.com/message/4598705#4598705.
If one has many types of Assets, such as Still Images, AVI's, MOV's, etc., it would be easier if one Moved each Asset type to a new, and separate sub-folder, for this next step.
At "Where is file ____ ?" navigate to where you Moved that requested file. See if it loads. Per the above article, you will see that PrE will then survey that folder, the one that you just navigated to, and try to load each missing Asset IN that folder, and re-link to them. If all goes well, then you should get that same dialog messege for the next Asset type. Repeat. Do this until you get the hang on an Asset. At that point, DO NOT Save the Project. Instead, Save_As and increment the name. That is IMPORTANT.
Then, Move that faulting Asset elsewhere, and test Opening the Save_As Project. If all works fine, then you know that there is a problem with THAT Asset. You should study it carefully, to see what the problem is. If it plays fine elsewhere, and is not different, than other good Assets, then try Importing it again, into that Save_As Project.
Good luck,
Hunt

Adobe Premiere Elements 9 just won't open!

I always did many projects on it and now all of the sudden it just won't open. There will be this little rectangle at the bottom saying it's loading and it never opens!! I'm so mad! Please help

You are in the Premiere PRO forum, you need http://forums.adobe.com/community/premiere_elements/content
When you go there (or if a Moderator moves this message) you need to provide a LOT more information
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page to learn the program?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Elements - Error 2048 couldn't open file......Question

Windows 8.1
6 gigs of ram
I get the following error when I attempt to open a created file for viewing.
"Error- 2048: Couldn't open file.....not a file Quicktime understands.
I am creating the file in the default NTSC 720 format. I get the same message with trying to wide screen format.
This error seems new as it did not use to happen.
Can someone explain how to correct this error. In researching the problem I came across:
1. trying third party repair software (which doesn't seem to solve the problem.)
2. that the error refers to an error with the movie rendering (as opposed to the audio.)
Been working on this for four hours. Any help is certainly appreciated. Thanks.
- Craig

Craig
What version of Premiere Elements on your Windows 8.1 (assumed 64 bit)? For now I will assume 11, 12, or 13.NT
Please confirm that your export setting from Premiere Elements were
Publish+Share
Computer
QuickTime
with Presets = NTSC DV 16:9
and that you did not customize the settings, just hit save to get your widescreen DV.mov export.
That export should be fully playable with the latest version of QuickTime.
If you confirm that QuickTime player is rejecting it with your error 2048, then uninstall and install QuickTime
with the antivirus and firewall(s) disabled.
a. Try to open the existing DV.mov again in QuickTime
and
b. Create a new DV.mov in Premiere Elements and try to open it in QuickTime.
What are the results from a and b?
We will be watching for your progress.
Thank you.
ATR

Premiere Elements 11. Can't open Project (PREL file) in Windows 8.1.

I have created Project (PREL file) in Premiere Elements 11 in Windows 7 Professional environment. I was able to open it with no problem.
Now I have Windows 8.1. When I am trying to open this project, I have a pop-up saying 'This type of file is not supported, or the required codec is not installed.'
HELP!!!!!

Levalt
From what you wrote, this is my understanding.
For each of your projects, you set up a special save location for the project file (project.prel) and the source media that go into that particular project.
If you have 12 projects, for each, you have a special save location (the project.file source media combo.)
Each of those 12 projects needs to be exported to a file saved to the computer hard drive. One suggestion might be is to save the export from each into a saved location name Grand Project Source Media.
It is these 12 exports that are going to be imported into the Grand Final product which will be outputted as wanted. At this point, those exports are your source media that needs to stay in contact with the grand projects. The source media that went into the individual 12 projects are out of the equation at this point.
But, back to the point that I was trying to get at. Each of those 12 projects that you start with has to have project settings (aka project preset). And, those project settings should match the properties of whatever you are putting on the Timeline of the each project. The project settings direct the program to set the right space in the Edit area monitor for editing so that you do not have black borders, pixel aspect ratio problems, and the like. So, I want to make sure that you have the right project settings for each project.
Then you need to export the TImeline content from each of those projects. Ideally the export settings should be consistent with the source media properties and the project settings. The ideal is to have this to be the case for all 12 projects. Cannot advise you about these settings without details...
What is the project preset for the 12 starting project...NTSC AVCHD Full HD1080i30 or something else?
If that is your project preset, what are your source media 1080i30, 1080p30, or something else?
I am suspecting that each individual project will be exported to a HD export 1920 x 1080 which might be a Publish+Share/Computer/AVCHD with Presets set to maybe a .m2t file, maybe .mp4 file. It is all going to depend on a coordinated plan.
If you still have questions and need clarification about the above, do not hesitate to ask. I will explain another way if necessary.
Thank you.
ATR

My itunes program takes 1 hour to open on Windows 7

At first I thought my itunes was broken. Now I discovered it takes about 1 hour to open the application on my windows 7 computer. What has happened?
The rest of my computer seems fine. So frustrating!!!!

Hello there Tonyal8507,
I was researching what might cause performance issues with iTunes on a Windows computer and found this lil gem. Named Apple software on Windows: May see performance issues and blank iTunes Store, found here http://support.apple.com/kb/ts4123, I think it will help you out.
If that troubleshooting does not resolve your issue, you may want to consider recreating your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Regards,
Sterling

Premiere Elements 8 - No files will open / Can't make new documents

I have a Dell Studio 1745, and have had the Premiere Elements 8 package for a while, and although I've had problems in the past with different things (such as no audio or crashes) I have never had a problem with being able to open anything.
Within the last 4 months I have not been able to open any file or create a new one. I get the whole backing screen with the menu bar, but whenever I try to open a file or do a new one, nothing happens.
I have tried looking on the online support but it's like a maze, and can't seem to get anywhere.
I would really appreciate it if someone were able to help me with this or knew what I could do.
Thanks,
Tom

As it says at the top of the forum, we'll need lots more information in order to be able to help.
How fast is your processor and how much RAM do you have? How much free, clean, freshly defragmented space is on your C drive? When did you last run a program like Advanced System Care to clean and tune your computer? http://www.iobit.com/advancedsystemcareper.html
A lack of hard drive space is the most common reason the program can't open. You need at least 20 gigabytes of free, clean, defragmented space in order for the program to fully launch.
Have you manually gone to Windows Update to ensure you have even the non-critical updates? Have you ensured you have the latest version of Quicktime from Apple.com?
Are your project files and media on your C drive or on a second or external hard drive?
Does holding down the left side Ctrl+Alt+Shift buttons as you launch the program help?
Have you tried uninstalling and then reinstalling the program?

Premiere Elements 9.0 will not open

In August 2011 I purchased Adobe Premiere Elements 9.0 with a new Dell PC using Windows 7 64-bit. Since then I have used Premiere Elements many times for video editing without problems. The last time I used it was about 3 months ago. This week I tried to use Premiere Elements, but was unable to load it. The software would start to load up to the point of displaying the full screen with task bar, but without showing the individual “panes”, at which point it appeared to freeze. If I then tried to use the drop down menus (File/New/Project or Files/Open Project) an error message would pop up saying “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.” after which the program would shut down. I have tried unistalling and reinstalling Premiere Elements, but it has not solved the problem. Any ideas how to fix it?

DavidBrum
If the Premiere Elements 9.0/9.0.1 problem set in after the installs of any one of the programs installed, then you should rule that factor in or out for each systematically. Each would be a prime candidate for troubleshooting exploration.
But, before you do that, let us try deleting the Premiere Elements 9.0/9.0.1 settings file. In Windows 7, 8, or 8.1 64 bit, it can be found in the path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements Folder
9.0 Folder
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not correct the problem, then deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
IMPORTANT
a. Make sure you are working with Folder Option Show Hidden Files, Folders, and Drives active so you can see the complete path.
b. Do not detour or get lured into a Premiere Elements 9.0 Folder instead of the Premiere Elements Folder/then 9.0 Folder.
Please let us know the outcome.
Thank you.
ATR

I have a valid copy of Premiere Elements 11 that does not open past the Elements 11 Organizer Adobe Software License Agreement

My copy of Premiere Elements 11 will not open. I'm on a PC with System 7. When I double-click on the PE11 desktop icon, the window opens that says Elements 11 Organizer Adobe Software License Agreement. I select English (North America) and "Accept". The window disappears but then reappears again and again. I have tried uninstalling and reinstalling from the disk and from the download. I have also tried a clean boot and have restarted numerous times. It accepts my Serial Number OK, but I can't seem to get beyond this step. Any help would be appreciated.

stechasingleton
Consider uninstall, free ccleaner run through (regular cleaner and registry cleaner parts), reinstall with antivirus and firewalls disabled.
CCleaner - PC Optimization and Cleaning - Free Download
Significantly different from what you did already?
Have you looked at the antivirus interference in this?
Even after the uninstall/reinstall, you might explore deleting the Adobe Premiere Elements Prefs file, and, if that does not work, then
the whole 11 Folder in which it exists.
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and, in the 11.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 11.0
Folder in which it exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see
the complete path cited.
I have not seen that Organizer Adobe Software Licensing Agreement issue before and it does not quite fit in with the usual troubleshooting
drill. But the above is worth the try to rule in or out.
We will be watching for your progress.
Thank you.
ATR

Photoshop Elements 13, Premiere Elements 13 & Organizer. Cannot open apps after installing ??

Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).

Hi,
Please try opening .exes directly from their installed location < Right Click the exes > Run As Administrator >
Organizer:
C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
PSE13 Editor:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
PRE13:
C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Thanks,
Anwesha

AppStore version of Premiere Elements 11 crashes when I open it.

Bought Premiere Elements 11 Editor on the AppStore on April 29, 2013.
It crashed everytime I opened it while it was loading.
I deleted it and downloaded it from the Appstore a second time.
It still crashes everytime I open it.
It crashes while it's loading "ImporterQuickTime.bundle".
I don't know where or what exactly that is or where I can get another one.
I don't know how to interpret the crash report.
There doesn't seem to be a way to contact Adobe by email and send them a copy of the crash report.
I already have Elements 11 Editor installed since it came out and don't have any problems with it.
I'm on a MacBook Pro (late 2011) running the latest version of Mountain Lion.
It has a SSD - 120 GB with 80 GB available.
I'm the only one using my Mac - I'm the Administrator.
I've Googled this problem and there seems to be a lot of people with exactly the same problem.
I don't understand why Adobe hasn't found a solution for this problem?
Message was edited by: le LIBRE

I gather you use Windows.
I'm on a MacBook Pro.
When I or anyone buys an app on the AppStore there is no installation disc or file.
Apple installs the app directly in the Applications folder in Finder.
Normally I or anyone clicks on the newly installed app and it starts up.
I did not buy Premiere Elements 11 Editor on the Adobe site so I can not download it again from the site.
I did install it a second time from the AppStore.
Always the same problem — it crashes as it's loading.
Normally when I have a problem with an app crashing I contact the developer by email.
Most developers except for Adobe let us contact them by email.
They always ask for a copy of the crash report.
They read the report to find out why it's crashing and tell me how they or I can fix it.
Adobe doesn't want it's customers to be able to contact them.
It seems like they feel it's your or my problem.
I did have a live chat with someone from Adobe and even let them share my screen.
The person read the crash report but didn't tell me why the app crashed.
The person couldn't really control my screen as I live in Europe and have a french Azerty keyboard.
The person downloaded QuickTime Player 7 and I installed it but that didn't stop the app from crashing.
The Adobe person just stopped the screen sharing and never contacted me after.
The person has my email address but didn't feel it was necessary to really help me.
The person just disappeared.
I bought Elements 11 Editor on the Adobe site when it came out.
I couldn't get the online purchase to work.
I contacted Adobe with live chat and the Adobe staff couldn't get my purchase to work either.
Finally they had me buy Elements 11 through a bulk buying Adobe store.
It took me two days to buy the app.
I do like Elements 11 Editor a lot and use it every day.
I watched some videos about Premiere Elements 11 Editor and I think it'll be as good as Elements 11.
I bought Premiere 11 on the AppStore to avoid having the problems I had before buying on the Adobe site.
I was surprised and disappointed when it kept crashing.
I could just contact Apple and get a refund but I'd like to have the Premiere 11 app.
Adobe staff don't really seem to be interested in helping.
A staff member moved my thread to the Premiere forum but didn't even try to help me.
I Googled my problem.
Premiere Elements 11 Editor crashes while loading "ImporterQuickTime.bundle".
I'm not the only customer this happens too.
I would like someone from Adobe to read my crash report and tell me why it crashes.
I don't know how to read it as I'm just a junior Nerd.
I'm still learning.
So far the advice I've been offered doesn't really address my situation.
It would be great if another Mac user could offer some help
as they would understand about the AppStore and how it works.
Your post refered to a few things.
Tell me exactly what you think would fix my crashing problem.
Don't make me guess what I should do as I'm not an expert.
Please no links — tell me clearly what you think would fix the crashes.
Remembering that I'm on a Mac and I bought the app on the AppStore.
If you need more info just ask me.
I'm an english speaking Canadian (from near Toronto)
now living in the french speaking part of Belgium (which is in Europe).
My Mac is entirely in english as I don't know french well enough to use it on my Mac.
But I have a french Azerty keyboard.
I'm not into forums but as Adobe doesn't give a very good aftersales service,
I find myself here looking for an answer to my problem.
I just want Premiere Elements 11 Editor to work as it should do.
If you can help me I'd appreciate it alot.
Ant

HELP!!!... Premiere Elements 12 suddenly won't open

In December 2013 I purchased and installed Premiere Elements 12 and it was working fine. I have completed a project in it that I am ready to publish, but now when I try to launch the program it gets to the quick time part of loading (if you watch what the text says near the bottom of the window as it loads, it get to quick time and then quits). Really frustrated by this and hoping someone has a solution to help me correct without losing my project. Thanks.
K. Nicole Verwey
<Removed by Moderator>

K. Nicole Verwey
Please do not include contact information in your posts in order to avoid nuisances.
Do you have the latest version of QuickTime installed on your computer?
Can you open a new project? If so, do so, and, while you have the project open, go to Help Menu/Update and update from 12 to 12.1.
ATR Premiere Elements Troubleshooting: PE12: 12.1 Update Released
Have you moved or renamed any of the source media that went into the project after you saved/closed the project?
Can you open a new project?
More later.
ATR

Premiere elements 10 can not be opened sometimes

When I open premiere elements 10 sometimes, the screen saying the file 0x021ab000 is not the type of 'written' apprears, then the software can not be opened.
Can anyone tell me how to fix it? I bought the software from a shop.

Though they appear in the PM, for others, I am listing two articles, that might be useful here:
Clean, Lean and Mean Editing Machine
PrE Crashes and Hangs
Though the first is linked in the second, I am listing it first, and separate, as it touches on programs/processes, that load at bootup, and can really get in the way of video editing. As the error appears to be a memory address, my first course of action would be to use MSCONFIG and look closely at the programs/processes, that load at bootup.
Good luck,
Hunt

I have downloaded Premiere elements but it will not open

I have successfully downloaded (it says ready to open) Premiere elements 13 but it will not open and my old version PE 11 will not now open.

I am running Windows 7 64 bit. I downloaded the files from the adobe website and the message after the download was "download complete ready to open".

Premiere Elements 7 Takes Over 1 hour to OPEN

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