Premiere Elements 7: video/audio asynchronous in recorded HDV only in PrEl

I recorded five tapes with PrEl with my HDV camera (Sony HVR-HD1000E, european version) on my harddisk each as one large MPEG-2-file. I edited for hours and found that the audio increasingly did not match video in only one of the large files (about 3 sec. max; although the others are the same kind: HDV MPEG 1080i 25fps 48kHz) in preview, timeline and export.
I tried:
Playback with VLC/Media Player Classic and Womble MPEG Video Wizard is okay in every test case until the end of the video file.
opened the file in a new HDV 1080i project but the same
re-record: First it seemed to be okay, but today I found it's the same again. No frame drops reported (option "report frame drops", translated from german, was active), too.
I tried to demux with ProjectX and PVAstrumento ("No System Header found"). Both programs canceled with errors. Squared 5 MPEG Streamclip says "warning: 8 data breaks"). Again successful demuxed with ProjectX says (translated german): "first video PTS starting later than last PTS in stream! Critical for synchronicity ... 11 frame(s) (264ms) added".
used MPEG2Repair: even worse results
re-record with HDVSplit: aborts every time at different timecodes because of frame drops
re-record with VLC (and conversion from m2t with MPEG Streamclip later to MPEG), same result: asynchronous only in PrEl
In the clip properties in PrEl audio source is "compressed" but audio project setting is "32-bit floating-point".
But I cannot change this (can I?). May be that's the problem?
I had several crashes during record: Visual C+ Runtime Error, suddenly began to play fast forward etc. but the
video files I use now had no interruptions.
Perhaps I should use another hardware to record, copy the miniDV tape ... But I've got no other hardware and my time is running away. Spend one day and a half on this.
Any ideas why only one file is asynchronous and only in PrEl?
Thanks.

Thanks again for your fast help!
Yes, I used PrEl over FireWire to capture. (Later I tested HDVSplit and VLC as described.)
My project is a HDV-project. There are no red lines above HDV-clips. But I use DV wide files in this project, too. They naturally got red lines but they are totally fine and all other HDV clips - except for this one tape I captured.
I think the Adobe KB article, thanks for that, is no use for me, because I had C++ Runtime Errors during capturing. I had no problems installing PrEl like this article describes. Or should I reinstall?
I used MediaInfo to look into the specs of the file: "MPEG Audio 384 Kbps 2 channels, 48.0 KHz". G-SPOT unfortunately does not show up with any video or audio info except for: "File Type: MPEG-2 Transport Stream, Mime Type: video/mp2t". Sure it is compressed, isn't it? That's what Premiere is recording.
I tried to open the audio of my MPEG in Audacity. But Audacity says it will last 1193046:21:06 hours. Too long for me. My file is about more than 11 GB. I guess Audacity will abort with a memory error as memory is increasing usage on and on. I had this problem before. But perhaps not ... I will test it.
Can I demux my MPEG and mux it again with uncompressed audio? (I don't think so.) I need the whole file in one because I already cut many clips out of the whole file and cannot sync every little clip with a part of a wav-file again.
Why is it that only one of five files got this problems? The others got the same audio type as MediaInfo says.
For anyone who wonders: OOS is "out of sync".

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Premiere Elements 9 Videos Rookie Here So Speak English please?

New computer 8 GB ram, 64 bits, Windows 7, I figured out how to make videos and I had some help but I can't find the answer to this problem? Has to be a better way? I could spend my life researching this topic and not come across the written material for the answer? I spend $1500 just for this computer to use this program and I am still having problems with it only when I add text. I spent 50 hours on creating a video didn't freeze up once. Then at the end I added in all the written paragraphs of text immediately it started freezing up and kicking me out of the program. Help remember I am a rookie so keep the instructions simple please?

Thanks Bill,
The text is now working with your short instruction and no more freezing up whoppeeee !! Do you why my microphone won't work under narration? Window opens but it appears not to be active because its grayed out and you can't use the controls? The mircophone works other wise on my system for sure?
I will explore what you just sent me thanks again!
Thanks for Your Support,
Captain Bob Santangelo,
708-261-6759
Licensed United States Coast Guard Captain/Email Me At: [email protected] Owner Kankakee River Valley Guide Service
Professional Full-Time Guide & Senior Tackle Design Research & Development Engineer/Midwest Division of www.jerrysflies.com
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From: Bill Hunt <[email protected]>
To: waterworshipper <[email protected]>
Sent: Monday, January 30, 2012 11:00 AM
Subject: Premiere Elements 9 Videos Rookie Here So Speak English please?
Re: Premiere Elements 9 Videos Rookie Here So Speak English please? created by Bill Hunt in Premiere Elements - View the full discussion
Now is probably a good time to discuss Titles, and Instances of Titles.
When one creates a Title, it appears in the Project Panel. When it appears on, or is dragged to the Timeline, one has an Instance of that Title. One can have any number of Instances of that Title. All are linked back to the Title in the Project Panel. That means that if one changes any Instance of that Title, or the Title in the Project Panel, those changes will affect EVERY Instance of that Title. That can be very useful, but can also be confusing, when first encountered.
As an example, say that you have created a Title, that says "Meanwhole Back at the Ranch," sort of like the old silent Western movies. You place that Title between dozens of Clips on the Timeline, but then notice the mis-spelling. Just correct one of the Instances, or the Title in the Project Panel, and ALL Instances will reflect the change from Meanwhole," to "Meanwhile." So far, so good.
BUT, if one wants a different Title, but one based on that "Meanwhile Back at the Ranch," they would NOT edit one of the Instances, or the Title in the Project Panel, as that would change ALL Instances. Instead, go to that Title in the Project Panel, and Rt-click on it, then choose Duplicate. That will create a Copy of that Title, with the word "Copy" postpended to it. Then edit THAT Title, as needed, and those changes will NOT affect any Instances of the original Title. Note: you can Rt-click on the Copied/Duplicated Title, and choose Rename, to make finding it, and identifying it easier. Initially, upon Duplication, it will appear highlighted in the Project Panel, but if you need to easily find it later on, Renaming it should make that task easier. When done making changes to that Duplicate Title, just drag it to the Timeline to create an Instance of it.
Good luck, and hope that helps, plus saves confusion, when you go to alter but one Instance of a Title, without affecting all other Instances.
Hunt
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Premiere Elements 11 - No audio on playback using MP4 or MOV video files

Hello,
I've recently started using Premiere Elements for a project I'm working on and I'm learning as I go.
When I'm adding a video that plays audio in another program to Premiere, the audio won't play.
I've checked the audio and audio hardware settings and they both seem fine. The mixer is not muted and when I publish the file, there is still no audio.
Any help or suggestions are appreciated.
Thanks,
Dale

DovSolomon
I am assuming that you are working with Photoshop Elements 12 and Premiere Elements 12. On what computer operating system are they running?
Can you open your .avi file in the Elements Organizer 12 and playback the file there and hear audio in the playback?
We have just helped a Premiere Elements user resolve a no sound with .avi file in another thread. Her answer was to update Premiere Elements 12 to 12.1 (See opened project Help Menu/Update.) Why is there no sound on avi files?
The details are in the link cited in my conversions with the user Vickie.
The full video and audio properties of the problem files are needed to evaluate situation such as you describe. In the case of the other user, she was not able to give us anything beyond .avi file. But, fortuately that 12.0 to 12.1 suggestion came to the rescue nonetheless. Bottom line is that, if the 12.0 to 12.1 Update does not resolve your issue, then we will need to go "by the book" and gather file properties, project settings, and the like to try to target the cause of your audio issue. Have you added to this project any narration clips from the program's Narration Tool?
If you create a new project, can you hear the audio from this .avi file in it? Is the problem confined to one .avi file or to any of these .avi files that you import into new or pre-existing projects. Can you hear the audio from non .avi files?
Looking forward to your follow up.
Thanks.
ATR

Premiere Elements 11 AVI Audio Issue

Hey there,
I'm fairly new to this software and am playing around in it to get a feel so bear with me if I'm completely overlooking the source of my problem.
When I import my video to the editor, about an 8 minute .avi clip, the video plays at regular speed but the audio sounds like it's slowed immensly. (A low growl, can't tell if it's only bass or the audio slowed to 400% about.) I've tried speeding up the clip (audio included) and it just becomes a faster version of the slow growl audio. The original video plays fine in the clip organizer and in windows media. I've tried saving, rendering, etc. but it doesn't help. Non .avi clips seem to work fine, it's just the one's from my screen recorder (which may be the issue) that 'brake.' I hope someone understands what my problem is, any misunderstandings, feel free to ask.
Thanks for your time, cheers.
-Karsten

Some reading that may help... and adding to the questions that have been asked
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen
shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
And, since you are new to PreEl, some instruction links
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-and http://tv.adobe.com/search/?q=Premiere+Elements
-be sure to click More Results at the bottom of the "tv" page
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

Will premiere elements process 32kbit audio?

I have captured a video from a mini DV cassette but audio from only one of the stereo tracks appears on my timeline. My audio monitor tells me that both 12bit, 32kbit tracks are reaching the computer. Has anyone an explanation please?

Marvin,
Yes you can do what you want with Premiere Elements - but I have noticed that there are people who are very knowledgeable in Photoshop Elemnts who like ProShow Gold for making their slide shows. My understanding it can make both exe (run on a PC slideshows) and DVDs playable on a TV.
For your evaluation between ProShow Gold (by Photodex) versus adding Premiere Elements to your Photoshop Elements, I suspect that "Add some video from my still camera (see above) to improve the show" may be significant - how much video do you have, what format is that video, how much will you edit the video and what other software do you have that can do trimming and simple edits of your video files?
My suggestion is that
-- you go to http://muvipix.com/phpBB3/ and sign up for its free forums. Within those forums, there is a forum titled "ProShow series software"
-- include in your post as much information as you know about the format of the movie files from your camera. Identify the resolution that you choose for movie recording and what other software you might use for editing the movie/video.

Premiere Elements 12 MP4 Audio out of Sync

Hi, I have just purchased Premiere Elements 12 and im editing MP4's but it seems that for some reason when i import them into PE12 the audio and video is fine up to a certain point then for some reason the audio gets out of sync. But when i play the raw file in VLC its totally fine =\ Anyone have any ideas?
Windows 7 64 Bit with 64bit Version installed.
P.S It seems to just happen on longer videos around 10mins
The only way ive managed to fix this is ungroup the audio and video and cut the audio down so its in sync.. im not doing that every time. Pretty dissapointed with this software tbh =\

Gazi
This is not Adobe. This is a user to user forum.
If you want to contact Adobe, the way to do that is via its Adobe Chat for questions specific to Premiere Elements 12 (the current version, while it still is the current version).
This is the link to Adobe Chat for you to explore:
Contact Customer Care
NVIDIA Shadow Play that you are using, apparently for screen capture purposes, is a NVIDIA product. Have you contacted NVIDIA about its product which appears to be a "beta" version at that?
If you can supply more details about your source, perhaps I could spot the core of the issue. Properties from a video audio properties readout program such as MediaInfo would be very helpful in this regard. I find it curious that the properties readout that you post has no Video and Audio bitrate. The video compression shown appears to be H.264 and the audio format seems to be AAC. But what is the wrapper format as represented by the file extension of the file.
An aside....By the way, QuickTime is a requirement for Premiere Elements (any version). And it, like Premiere Elements needs to be run from a User Account with Administrative Privileges and often also with Run As Administrator applied.
Please clarify, you seem to be saying, that 4 or 5 months ago, you could work with "NVIDIA Shadow Play Beta" recorded video in Premiere Elements 12 without issue, but now you cannot?
a. Do you have the audio out of sync video issue with both the video recorded 4 or 5 months ago and the video recorded today?
b. Is the problem gone for both when you roll back the driver version to what it was 4 or 5 months ago.
The answers to both of those questions would be a good starting point.
ATR

Premiere Elements capturing video in one piece instead of clips

I am saving all of my old SVHS tapes to the computer using an ADVC-55 capture card via fire wire and Premiere Elements 12
When the video has captured the entire tape and I go to view, I have noticed that It would save the captured video in clips and other times the full video with no clips.
I have clicked on the radio button to save the captured video as clips.
To be honest, I am not entirely sure what Premiere elements does when it captures the clip.
I know it saves the whole tape as and .avi file - the file size is about 9.5GB
it does seem a bit hit and miss and I am quite new to the program.
Can anyone explain where I am going wrong.
many thanks

TD1459
What computer operating system is your Premiere Elements 12 running on?
What are your Capture settings?
Generalizing....miniDV camcorder....
If you are doing DV data capture firewire into Premiere Elements 12 Windows Capture Window, you have the option to capture
a. the whole as DV AVI standard or widescreen, depending on how recorded
or
b. Split Scenes...under Split Scenes, you have the option of by Timecode or by Content. Then you end up with DV AVI standard or DV AVI widescreen clips.
If you are doing HDV data capture firewire into Premiere Elements 12 Windows Capture Window, your options
a. the whole as MPEG2.mpeg
or
b. Split Scenes...under Split Scenes, ONLY by Content, not by Timecode. Then you end up with MPEG2.mpeg clips as many MPEG2.mpeg clips as can be detected on a Content basis.
If I recall, VHS does not have Timecode, so the Split Scenes by Timecode would not be an option and you would be dealing with DV data capture firewire with the DV AVI standard output. What does your Capture Window set show for Split Clips, Content? If so, it might be that the program is not able to analyze and detect scenes in some while it can in others.
More later.
ATR

Premiere Elements 10 Video Preview Not Working

I have all my project setting correct but when I import a clip and try to preview it all I see is a white screen. The audio plays but the video does not.
System Specs:
Quicktime 7.7
Windows 8.1 64-bit
EVGA GeForce 780 Ti
ASUS Rampage IV Black Edition
I've updated all my drivers but I can't seem to figure out what wrong in any of the other threads.
Can I please get some help with a solution?

dobilia
There is an Announcement at the top of this forum which goes to the core of this type of issue. Please check Announcement at top of this forum.
The odds are that you will need to roll back your NVIDIA GeForce 780 Ti driver version as far back as necessary to get your Premiere Elements 10 Windows working again. All the details are in the Announcement at the top of this forum. But, if you have questions or need clarification on any of this, please do not hesitate to let me know.
Again, the answer to this issue targeted at the Premiere Elements 10 NVIDIA user is not to update the driver to the latest version, but instead to roll it back.
Thank you.
ATR
Add On...for your convenience...this is a copy paste of the Announcement at the top of this forum.
Announcement: Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Hide Details
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.ht ml

Adobe Premiere Elements 10 Video Freezes After One Frame

Hi, so my Adobe product worked PERFECT for about a year now, then all of a sudden it just broke, When I put a file into it, it shows the First Frame and Freezes, the Audio plays as if the Video was showing, but the Video is just frozen. I don't know how to fix it, I've uninstalled and re-installed it, but nothing is helping.

Gameman625
What computer operating system is your Premiere Elements 10 running on, and what video card/graphics card
does your computer use? NVIDIA GeForce?
If so, please read the Announcement at the top of this forum regarding the Premiere Elements 10/NVIDIA issue
which forces the Premiere Elements 10 user to roll back the driver version to about May 2013 in order to get
Premiere Elements 10 to function properly. For your convenience, the following is a copy/paste of that
Announcement which describes the problem, gives how to information, and all the necessary details.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you
are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of
troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained
workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce
video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card
driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as
March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any
corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the
driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
Once we have the video card/graphics card driver matter ruled in or out, we can decide what next if indicated.
More questions will follow including
a. Do you have the latest version of QuickTime installed on your computer along with Premiere Elements 10?
b. Are you running the program from a User Account with Administrative Privileges?
c. Does the problem exist with or without the antivirus and firewall(s) disabled?
Looking forward to your follow up.
Thank you.
ATR

Premiere Elements 8 - Video Playback Problem...

Hi,
I recently purchased Premiere Elements 8 and I have come across a problem which is really frustrating.
Everything I drag one of my imported video files into the timeline and try to play it, the playback comes out all strange and distorted.
I have included a picture what what the playback looks like below.
Any help will be greatly appreciated Thanks

Let us not give up.
First, check out what looks like all you would ever want and not want to know about DivX.
http://www.divxmovies.com/faq/#4.6
Next, let us attack this video clip with which you are dealing. We need to get a better handle on it, other than DivX Decoder Filter.
First look to see what DivX and any other codecs that you have installed on your computer. If you have Windows XP, follow the path:
Control Panel/System/Hardware/Device Manager/Sound, video, and game controllers/video codecs and see if you have any DivX codecs there and do they need to be updated.
Download the free utility gspot and see what it tells you about the properties of your video, especially the video and audio codecs.
http://www.headbands.com/gspot/v26x/quick_start.html
This way, hopefully we will know what we are dealing with.
Also, what operating system do you have? If Windows Vista, does it have a Windows DVD Maker?
Did you ever say how you intended to export the Timeline and how you want to view the export?
I will be watching for your progress.
ATR

Does Premiere Elements support video from Sony HDR-XR160 camcorder???

I have premiere elements 12 and I cannot get it to download video files taken with a Sony AVCHD camcorder HDR-XR160.

1001
Answers will be in the details. As a generalization, probably yes.
On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to the 12.1 Update? If not, please do so using an opened project's Help Menu/Update.
What are the properties of your source media that you are trying to import into your Premiere Elements project?
AVCHD.mts or AVCHD.mp4, 1920 x 1080 @ 60 progressive frames per second or other?
How are you trying to import files from your Sony HDR-XR160
a. Add Media/Videos from Flip or Camera/Video Importer - involves USB connection between camera and computer on which Premiere Elements is installed
or
b. Add Media/Files and Folders from the hard drive save location to where your files have been transferred from camera to computer.
Try setting the project preset manually first
NTSC AVCHD 1080p60
and then importing the 1080p60 into the project with that Add Media/Videos from Flip or Camera/Video Importer or Add Media/Files and Folders.
See details of manually setting project preset toward the bottom of the following blog
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
If your program is on a Mac computer, use the AVCHD.mp4 choice instead of the AVCHD.mts choice or convert the AVCHD.mts to
AVCHD.mp4 if your are dealing with videos already recorded.
More details will help us to help you.
Thank you.
ATR

Premiere elements 12 - no audio

Longtime Photoshop Elements and Premiere user... now on v12. Premiere seems to work fine until I just realized there is no audio...
I can't hear audio in the preview playback
there is no audio track at the bottom of the screen
when I write out MP4 files, no audio is present.
Any ideas? O/S is Windows 8.1

Hi A.T.
Here are responses to you questions...
Did you update it yet from 12 to 12.1 via the opened project's Help Menu/Update? YES
You say that you are a longtime Photoshop Elements and Premiere Elements user. What was the most recent version of these programs that you worked with and on what computer operating system immediately before going to version 12 on Windows 8.1 64 bit? I've used 3 or 4 prior releases. I just upgraded from v9 => v12. v9 was running on Win7; v12.1 is running on Win8.1 (64-bit)
Are you working in the Expert or Quick workspace of Premiere Elements 12? Primarily Quick, but I use Expert when I need to manipulate sound
Because of the longtime in your description of your programs usage, I hesitate to ask, but I will anyway so as not to take anything for granted.
a. Are you working Run As Administrator as well as from User Account with Administrative Privileges? I am the only user of the machine, so my user account and Admin are one in the same.
b. Do you have the latest verison of QuickTime installed on your computer? Yes
c. What are you or the project setting as the project preset to match the properties of the source media?
d. What are the properties of the source media?
e. What are the details of your export to a .mp4 file?
Have you gone through the drill of checking the ASIO settings in preferences? Yes Can we assume that the no audio is only in Premiere Elements 12 on Windows 8.1 64 bit? Correct
Are the Volume settings (Adjust Tab/Adjustments Palette/Volume Panel) as well as audio clip rubberband) OK? Not sure...
Could you post a screenshot of your workspace where you say that there is no audio track? The audio track is physically present in the input sample, is just not audible. When I write out a MP4, there is no audio track present.
Have you attempted to delete the Adobe Premiere Elements Prefs file and/or the 12.0 Folder in which it exists? No... Nof familiar with doing that.

Adobe premiere elements 12 video is slow and does not match sound

after uploading the clip to edit into premiere elements 12 the video clip is slow, it doesnt match with the sound which is on point, when played back the video is choppy and skips a few clips, how to fix this please? this makes me reconsider actually buying this program, this does not happen with windows movie maker.

lingling1234
Could you please review the following and determine if you have been there and done the following.
At the onset, have you assure that you have the latest version of QuickTime installed on your computer with Premeire Elements 12?
If you go to Edit Menu/Preferences/Scratch Disks, where do you have the categories directed and how much free hard drive space is there?
Assuring project is set so that project preset (project settings) match properties of source media....
Open Premiere Elements 12 to its Expert workspace.
Go to File Menu/New/Project and Change Settings.
In the Change Settings area, change the project preset to
NTSC
DSLR
1080p
DSLR 1080p@ 29.97
Before you exit that area (in the last dialog that you see - new project dialog), make sure that you have a check mark next to "Force Selected Project Setting on This Project".
Back in the Expert workspace,
a. If you attach your camera to the computer with USB, the select Add Media/Videos from Flip or Camera/Video Importer.
In the Video Importer Source: locate your camera. Set the Save In:, put a check mark next to the videos you want imported, select the choice Add to Timeline, then hit Get Media.That should put your video in Project Assets as well as on the Timeline.
b. If you have your files saved to the computer hard drive, then use Add Media/Files and Folders to get you video into Premiere Elements Project Assets from where you drag your video to the Timeline.
Either way, do you see an orange line over the Timeline content (I am not talking about the orange line that runs horizontally through the clip). Hit the Enter key. Does the Timeline content play back in the Edit area monitor or does a Render dialog pop up? What does the playback look like and sound like in either case? Is anything improved at this point from what you were getting before?
If same as same as with the above, there would be series of questions about your computer environment.
We look forward to your results if you get a chance.
Thanks.
ATR

HELP! Premiere Elements 10 Video Exporting

Hi,
I'm a new PrElements 10 user, and I am on deadline and need some help, thanks! I'm new to video so talk any help getting me through this is appreciated.
Here's the description of the project:
++ I'm making a cartoon video and am using CS5 with Premiere Elements 5.
++ It is for internet use: website, social media, YouTube.
++ I'm by importing jpegs made from .ai files in CS5. I'm not NOT shooting video or importing video into the project.
++ I'm giving the jpegs the appearance of animation by treating them through the use of FX, transitions, etc. I'm not using AfterEffects, so I cannot create animations that way.
++ The .ai files are sized in widescreen 16:9 at pixel size 800 x 450.
++ The jpegs were exported from these files with the resolution settings: 5 and 425 ppi.
I mocked up a short video using some of the jpegs to make sure the settings were right before I did the whole project. Here are the problems I'm having:
1.) the exported video is not showing in Widescreen. The video is goes all the way to the top and bottom of the screen but the ends are squashed in so the content and characters are distorted to appear taller and thinner than they should.
2.) when i change the export settings, some of them correct the problem and some of them don't. This export preset works to get it into Widescreen but the file size is huge: "MP4-H264 1920*1080p 24".
3. Which brings me to compression. Does PrE have compression to resolve this issue- is it in one of the presets- what compression should I be using? Or do I have to buy a compression program? If so, what do you recommend?
4.) Project Set-up: Is this where I went wrong? Which preset should I be using for this jpeg-driven project? How does that Project Preset affect the input settings and output settings? And should I be using jpegs or tiffs or native .ai files???
5) My project preset is HD 1080i. Is this present affecting this exporting result?
Thanks!

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

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