Premiere Elements 8.0 stops loading after finding specific dll

Hi All,
Just downloaded trial version of PE8.0. Install went well, but aftr selecting 'create new project' from the start-up menu, the app hangs, and I have to kill it manually using ProcessExplorer. I thought at first it was my firewall (Kaspersky) but after turning that off, the problem still persists.
A new project initialises (according to top right status text which is continually moving) and certain applets, filters, etc start to load, but the hang happens when it attempts to load SaffireComp.dll. Now I have SaffireComp.dll (an audio compressor plugin) as part of my plug-ins for Cubase (a sequencer package), so maybe this is causing the problem, although Cubase is not running when I have these problems.
Is there an ini file which is loading these DLLs? In that case, maybe I can edit out reference to this specific DLL. Alternatively, is Premiere Elements looking at any particular folder on my drive (or maybe even the whole drive?) to see if it can find any audio/video plugins, and then attempting to load them?
I'd be grateful of any ideas or workrounds you can come up with - I really want to buy this product. but currently I can't even get it to run.......
Thanks

Hi,
It seems that the way to do this is to temporarily rename my Audio .dll folder, for me this was the VST Plugins folder within Cubase. (BTW thanks for the advice, Steve - you mentioned renaming) and then when running PE, hold down <SHIFT> over the start-up screen (and keep it held during the new project selection and the initialisation screen) . This clears the cache of it list of available dll.s and so it scans again, obviously not finding the re-named folder. This list is now saved and will be untouched unless you run with <SHIFT> held down again.
After closing PE, it is safe to revert back to the original dll. folder name, and everything should run well after that.
However, I also agree that Premiere has no business poking around in my Audio Workstation files - why does it need these?

Similar Messages

Why did Premiere Elements 10 suddently stop working after complaining about requiring a drive update

Two days ago Premiere Elements 10 worked fine. Now it is complaining that the GEForce 220 video card required a driver update. But I have the latest driver. Other users are having the same problem, from what I see on the GeForce support community. Is this something Adobe can fix?

cjrenson wrote:
I have the latest driver.
According to Windows, or according to http://www.nvidia.com/Download/index.aspx ?

"Adobe Premiere Elements 13 has stopped working"

I got a copy of Premiere Elements 13 on "Black Friday" (one month ago). I am using stabilization and sometimes get "Adobe Premiere Elements 13 has stopped working". I have been guessing at the problem and run several experiments - one being; stabilize a clip in it's own project and create an MP4 to use in the final project. The latest clip seems to render fine, but crashes on playback (sometimes this happened on version 12 but not so consistently and often. I'm running 64 bit Windows 7 Home Premium, with 6GB RAM, 3.30GHz, Intel Core i3 - 4 core processor. I use two monitors with the built-in video hardware. Rendering max's out all four cores while stabilization taxes the RAM. Where can I look to find out more details about this problem (only guessing with anything less)? Thanks for the help.

Ray
Thanks for the reply with further details and results.
The generalization is that you (manually) or the project (automatically) sets the project preset to match the properties of the source media.
But, if you have more than one format to import, you can still import that "atypical" format into the project (a project cannot have more than one project preset). But, the Shake Stabilizer will not stabilize it since it's properties do not match the description of the project preset. You can easily understand this by looking at the description of the project preset that has been set for the project and comparing it with specification of your video source. But, I have not yet found that such a situation creates a project/program "stopped working" as in shutting down the project/program.
I suspect a major factor when you run into a Shake Stabilized induced project/program shutdown is computer resource demands of the feature for the video which is requiring the stabilization. And, I have found that the stabilization times can be long.
Consequently, if the Shake Stabilizer does not cause the project/program to shutdown when asked to stabilize a video clip (without other effects). I am very guarded in the outcome, especially stabilization times, when the Shake Stabilizer is asked to stabilize a video clip to which other effects have already been applied.
We will looking forward to your results.
Thank you.
ATR

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

Premiere Elements 10 has stopped working

Actually it has not worked yet.
I just installed the Premiere Elements 10 - again, followed all the details.
My laptop is Acer Iconia 6102 dual screen touchbook
Windows 7, Intel Core i5 CPU M480@ 2.67GHz, sys mem= 4gb
Toshiba MK6465GSX disk drive, Intel HD Gaphics
The computer is new.
The dialogue says that Premiere Elements 10 has stopped working and will shut down.

This machine has only the one drive listed, nothing hidden. 512 gb free, removed some unecessary files. I did manual updates for the hardware and all software, everything is up to date. Went through the preceeding steps. There was no need to scan suorce files, I have nothing uploaded. The program will not complete its startup. The splash page pops up,dialogue flashes all the drivers and files being loaded, then quits. Does not open. The Organizer opens, but I still cant get PE to open thru it either. My computer wont allow me to change resolution. Could the fact that this machine is touch screen, dual display have anything to do with it? Using up too much resources? The resuorce monitor is idle @ 0. My Windows Movie Maker works fine.

Premiere Elements 8 won't load recently saved project

I'm using Adobe Premiere Elements 8 to create a highlight video. I made two videos last year and didn't have this problem but this video is slightly longer. About twenty minutes total consisting of approximately 100 video clips. I've added one more group of clips and not when I try to load the saved project I just get a gray blank screen. The load message finishes but nothing appears. The drop down menus are mostly still grayed out. No good selections except to press load project again. This causes a system error that shuts down the application. Any tips or tricks are appreciated.
Thanks,
Dave Flick

Bill, here is the good news.
I updated the Quick Time like you suggested but no help. I updated the video driver but no help. I disabled the hardware acceleration but no help. During this time I realized the problem started after I upgraded McAfee. I remembered the new McAfee Real Time scanning effected my Outlook software. So I disabled the McAfee Real Time scanning and then Premiere Elements 8 would successfully load my saved project. What a relief. I went back and Turned On the McAfee Real Time scanning but changed the setting to only scan programs and documents, not all files as previously set. I'm back in business and really appreciate your help. Thanks a million.
Dave Flick

Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?

How can I reinstall Photoshop E 13 and Premiere E.13 on new PC after old PC crashed? Obviously I was not able to disinstall prior to crash.
Thanks for your help. EME

Many thanks !
De : Peru Bob
Envoyé : vendredi 20 mars 2015 23:38
À : Elizabeth Mac Eachran
Reinstall Photoshop Elements 13 and Premiere Elements 13 on new PC after old one crashed ?
created by Peru Bob in Photoshop Elements - View the full discussion
Scroll down and use the chat option from this link to get the old installation deactivated:
Activation & Deactivation Help
Then download and reinstall from here:
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7322374#7322374 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7322374#7322374
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Photoshop Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Premiere elements 11 won't load

Premiere element 11 will not load on my Windows 7 PC. Running the adobe premier elements11.exe file has no effect at all.
Any help would be gratefully received!

philw_45
Did we establish yet if this is a "it worked before but not now problem" or "it never worked" type problem?
Given you have Premiere Elements 11 on Windows 7 (presumed 64 bit)...
Make sure that Premiere Elements 11 is closed. Right click the Taskbar, select Task Manager/Processes, and do an End Process for any Adobe Premiere Elements process that you find opened.
Make sure that you are working with the Folder Option Show Hidden Files, Folders, and Drives active.
Then...
Go to
Local Disk C
Program Files
Adobe
Premiere Elements
11.0
and, in the 11.0 folder, find the files named Adobe Premiere Elements 11.exe and Adobe Premiere Elements.exe. Double click the Adobe Premiere Elements.exe file and see if Premiere Elements 11 opens. If it does, create a desktop shortcut for it and open the program from it. That choice will have you bypassing the Welcome screen when you open the program.
If the idea goes nowhere in the direction of a solution....
Do the deletion of the BadDrivers.txt file via
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete.
and
Make sure that you have the latest version of QuickTime installed on your computer with Premiere Elements.
Make sure that you are running the program as Run As Administrator or from a User Account with Administrative
Priviledges.
If no success, at this point, Help Menu/Deactivate within the program, close the program, do an uninstall in Control Panel area,
use ccleaner on the system, then reinstall the program with firewalls and anti-virus disabled. Speaking of anti-virus, at the
very beginning of all this, you might want to disable the anti-virus to determine if it or one of its updates has gotten you into
your present situation.
An, if all else has failed to work, there is always creating a new User Account with Administrative Priviledges and just opening the program there.
Let us review the results from the above and then decide what next if necessary..
Thanks.
ATR
Add On...My desktop and laptop both have Intel HD Graphics and present no issues on Windows 7 64 bit and Windows 8 64 bit with a variety of Premiere Elements programs.

Help! Premiere Elements 7 won't load project

Premiere elements 7 won't load my project. Icon just spins - for about 10 minutes - then it freezes. Figures that I am so close to finishing!!! What are my options? Can I copy the project and open on another computer? Can I download a newer version of Pre and upload the unifinshed project?? Any help is greatly appreciated!!

Welcome to the forum.
Unfortunately, PrE does not offer that many options, if a Project goes "off."
However, these would be my first steps, and pretty much in this order:
Go to the PrE AutoSaves, and change the View to Details, so you can see the Dates/Times. Try Opening the very latest one. Note: if you have not changed the default, there should be five AutoSave files, and they should be located in the PrE AutoSave folder, in the Project's heirarchy. You want the latest one, not the one with the highest increment. AutoSave 03 could be newer, than AutoSave 05.
If that does not work, then try this - Move your Assets to a new location. Then, Open your original Project. As it loads, you should be presented with "Where is file _____?" and that is what you want.Here is the tricky part. If you have many Assets, and hopefully they are in the same folder, or a few folders, and not spread around the system. I would move all Video Assets to a Video folder, all stills to a Stills folder, all Audio to an Audio folder, etc. as you want to isolate things. When presented with the "Where is file ____?" navigate to the folder with that file, and locate it. PrE will then relink to all used Assets in that folder. This is why I would segregate Assets by type, to isolate the problem, if possible. If all of your Video files load fine, you will get a "Where is file ____?" for the stills, or the music, and repeat. If the Project fails on one Asset type, then you have located the bad Asset by type, and can repeat the exercise, by segregating each file in that Asset type, to a unique folder, navigating to each folder, when prompted, until you find the bad Asset.
In the tests above, never do a Save, but only a Save_As, so as to not overwrite the original PREL file.
Good luck, and hope that it is a bad Asset, and nothing more.
Hunt

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working.

Nowconfused
I tried to get background information on the video from your camera but all I could find so far is that the camera is probably recording
1080p (1920 x 1080 @ 29.97 or 30 progressive frames per second. What are you (manually) or the program (automatically) setting as the project
preset to match the properties of your video source. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if the fields look grayed out.
How are you importing the files into the Premiere Elements 13 project - with the Add Media/Files and Folders/Project Assets from a computer
hard drive location or are you making a USB connection between the camera and computer/Premiere Elements 13 and using Add Media/Video ..../Video Importer? Could you possibly have changed the way you are importing the files into a project?
Would it be possible for you to send a small sample of one of these .mov files that will no longer import? Maybe in a Dropbox link that you include in a reply?
Do you have any of the older files still available - the ones that did import at one time? If so, will they still import into a project or do they now not import?
More later.
Thanks for the follow ups.
ATR

Premiere Elements 12 has stopped rendering, how do I reactivate.

Premiere elements 12 has stopped rendering my work. How do I reactivate the feature?

GautamBahl
Where are you getting your information on
Try to recreate the preferences for premiere elements
and using the following path to do that.
For windows C:\Users\Usename\AppData\Roaming\Adobe\Premiere Elements 12.0
You are the second one today who seems to be off the path. Either that, or you know of a new approach to "resetting the preference for premiere elements" using the the Logs Folder and Trace Dalabase.txt file in the 12.0 folder in the Premiere Elements 12.0 Folder.
The path that I find is
C:\Users\Owner\AppData\Roaming\Adobe\Premiere Elements\12.0
and in the 12.0 Folder is the following
Windows 7, 8, or 8.1 64 bit
Here you have the Adobe Premiere Elements Prefs file that you can delete. And, if that does not work, you can delete the whole Premiere Elements Folder in which the 12.0 Folder exists.
The Adobe Folder in the above path also contains a Premiere Elements 12.0 Folder which contains a 12 Folder. This particular 12 Folder contents look like this
Even Adobe documentation seem to acknowledge the way to the "preferences" that we are.
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements. html#main_Premiere_Elements_preferences_
even though the document cites an earlier version than 12.
But, I have actually looked at the computer files for Premiere Elements 4 through 12 and see what I am reporting. Have you checked these computer files first hand?
If I am misinterpreting what you and the other person today are posting here, please accept my apologizes but explain the rationale behind your approach.
Thank you.
ATR

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7.

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Premiere Elements 12 will not run after installing on my HP laptop with Windows 7. HOWEVER, PE11, PE10 & PE 9 all run without a problem. I contacted HP, and there are NO NEW or ADDITIONAL video drivers available from HP.
I have NEVER had a problem running ANY software on this laptop -- except for PREMIERE ELEMENTS 12!

Premiere Elements 4.0 stops working when adding a title

Whenever I add a title, it quickly goes to "Adobe Premiere Elements.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
What to do? Thank you in advance for any input on the matter.

Let me premise my responses by, Prem Elem had been working fine and this issue just started not too long ago
Processor: 3500+ AMD Athlon 64 processor
RAM: 1GB Free? Not sure what you mean.
Defrag space: just analyzed. All ok
OS: Vista, not sure if fully updated...need to check
QT: just updated
Camcorder: Panasonic PV-GS80
Proj Settings: Not sure what you mean, "New Project?"
I'll make sure Vista is updated. Thinking about getting more RAM. It does say 1GB for on the "System Reqs" for Prem Elem
Thanks

Starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix?

starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix

Think you are in the wrong forum.
This is the one you'll need.
http://forums.adobe.com/community/premiere_elements
A moderator will come along soon and move your post.

After successfully installing premiere&elements 12, both programs abort after signing in. Fix pls?

After successfully installing premiere&elements 12, both programs abort after signing in with correct login & password. How can I fix it?

Moving this discussion to the Photoshop Elements forum.
M.Angela are you able to log into http://www.adobe.com/ successfully? Also which operating system are you using?

Premiere Elements 8.0 stops loading after finding specific dll

Similar Messages

Maybe you are looking for