Premiere Elements 8 crashes every time I try to select smart sound

When I have a project open and I try to select a Smart Sound file, the program immediately shuts down. I can open Smart Sound, but when I select a sound file, as soon as I click on it the program shuts down and I'm looking at my desktop. I've tried disabling my AVG virus software hoping that was the problem, but same results.

How much RAM have you got and how much free, defragmented space is on your hard drive?
You may also want to ensure you have the latest updates to your operating system and the latest Quicktime.
http://forums.adobe.com/thread/416585?tstart=0

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Premiere Elements 8 crashes every time I load it

I just purchased the combo of Photoshop Elements 8 and Premiere Elements 8. Photoshop installed fine, but every time I try to open Premiere, it goes through the loading process and then crashes before it opens. I uninstalled and reinstalled and the same thing happened. I returned the software and exchanged for another disk and the same thing happens. I updated my drivers, updated quicktime etc. and nothing works. Any ideas?

One type of "plug-in" that causes a crash/hang when loading is the VST. These are often from audio-editing programs, and appear as .dll's in most cases. When the Adobe program encounters the VST's that it finds on the system, it attempts to load them, even if they did not install with PrE. There is a very quick and tiny line of text on the Splash Screen, indicating which are being loaded. One has to watch very closely to see this text, and as it goes by quickly on a fast computer, can be tough to read. One idea is to set up your video camera and record the loading process, focused on the Splash Screen. Then, when the launch fails, just rewind that tape and shuttle through it, until the Splash Screen disappears. Go back one Frame and pause. What is the very last line in that text? It is likely that that is the problem - that, or maybe the next one - the one we have yet to see...
There are three things that happen with the VST's:
1.) The Adobe program loads them successfully and can use them.
2.) The Adobe program loads them successfully, but cannot use them. In PrPro, the user gets a one-time warning message to that effect. One only sees this message once.
3.) The Adobe program cannot load, nor can it use, the particular VST(s). In PrPro, the program writes a "blacklist" of the ones that cause the crash. If one has many of these # 3 VST's, the blacklist grows, on every attempted launch, until all are on the blacklist. Then, the program can launch. It will take one launch attempt for each of the offending VST's. On a DAW with tons of VST's (especially the "instruments" VST's), this might mean 20-30 aborted launches, before all are blacklisted. I mention PrPro here, because I have no idea whether PrE does the same thing. Possibly, but I just do not know. I did not realize that PrPro did the automatic blacklist until recently. Most people would only try to launch a couple of times, and then give up.
If one knows which VST's are getting in the way, they could address those. Hence, reading that little text line might be very useful.
Good luck,
Hunt
Message was edited by: the_wine_snob - Edited line 2

Premiere/Media Encoder crashing EVERY time I try to export project.

Many of you have encountered similar issues, and I've scoured the forums with no resolve to my specific issue. Crashing every time I go to export in Premiere or ME. Using latest versions of both through CC--8.2
On Windows 7, I've looked into the AppData/Roaming/Adobe/Media Encoder/<version #> solution--that folder is empty. Don't know why. Hidden files are turned on.
Specs: Intel Core i5-4570 CPU @ 3.2 GHz
Ram: 8 GB
64 bit Windows 7
Trying to export to H.264 --> .mp4
This error message pops up roughly 75% through the process (Note: It's roughly around the same time there's a video transition effect in the project, if that counts for anything. Not sure it would, as I completed a project with at least 12 transitions last week, albeit much shorter than this one. 3 mins vs. 1 hr).
Yes I'm using OpenCL.
Someone help.
Thanks.

No, just that something went wonky with that one. Try the Film Dissolve instead. If that also has a problem, then it might be the clips and not the transition which is the cause.

Premiere Pro CS4 Crashes every time I try to open it

Every time I open premiere pro wheather its a HD project or SD project, or even one that I worked on before in it, it decides that it needs to crash, how can I fix this?

As Curt says, it is below the minimum. Those minimum specs. are to allow one to install the program, and are not even a guarantee that the program will run, let alone edit. [If Adobe asked me, I'd set realistic "min. specs." so that one could at least edit simple SD Projects.]
Now, when it worked once upon a time, but not now, Curt is correct - something has changed. Were I troubleshooting, the first thing that I would check would be the I/O sub-system, i.e. the HDD's. It is likely that you have one HDD, and that it has filled up over time. It is likely that it is now too full to allow PrPro to even start up. Were I doing the investigations, the first thing that I'd look at is the defragmented free space on the HDD. For PrPro, my minimum would be ~ 100GB, AFTER the Page File (statically managed and set at boo-up) has been written. The listed min. is probably around 30GB, but that allows no breathing room. If your Page File (Windows Virtual Memory) is set to be dynamically managed by Windows, then it is what is likely filling to overflowing and shutting things down.
Personally, I'd be looking into a new computer, but if you are doing SD only, and would like to troubleshoot things, to try and get back to using PrPro, as before, take a look at this ARTICLE, to get an idea of all the info that will be needed here.
After you look into my speculation on HDD space, and satisfy that requirement, take a look at this ARTICLE, on getting the most possible out of your computer, especially for an editing session.
If you do decide to invest in a more robust computer, please see Harm Millaard's great articles in the Hardware sub-forum. He discusses, in great detail, every aspect of a computer for video editing. They are better than one would ever get from talking to a sales rep at Dell, HP, Gateway, et al.
Good luck, and please let us know how you'd like to proceed.
Hunt

PREMIERE PRO CS4 CRASHES every time I try to export to media....

Import a file in whatever format (MPEG 2, MPEG 4, AVI, etc.), I add effects (or leave the file untouched) and then try to export it to MEDIA...Then Premiere Pro CS4 crashes giving me this error:
Premiere Pro has encountered an error.
[..\..\Scr\Component\ComponentFactory.cpp-119]
After pressing "continue" it brings another message:
Sorry, a serious error has ocurred that requires Adobe Premiere Pro to shut down. We wil attempt to save your current project.
I press OK and the Crash Report dialog box appears....
I installed Premiere Suite 3 weeks ago and I have never used this software before....Premiere has never allowed me to export any file...
My Lap Top has Windows 7 Ultimate - 64 with NVidia GT 130 1 GB video card, 8 GB of RAM, 1 TB of HD and 1920 x 1080 P display...
Any advice? or somebody who has had the same problem?
Thanking you for your time and courtesies in assisting me, please receive my best regards.
AZUARO

Have you just installed the software or applied
updates also?
Updates are needed for premiere as well as Media and other.......
Ciao
Giorgio

Photoshop elements organizer crashed every time I try to open.

The first time when I tried to open photo shop elements photo organizer it shut right down. Tried 3x more times and the same thing. I thought maybe my initial install was corrupted. So I uninstalled and did a re-install. Tried to open again and encountered the same thing. I checked vis google and found out other people are having the same issue. I'm running win7 pro 64 bit. What is the solution to this problem?

I wish I knew the answer as I'm having similar problems but with the Photoshop part which will not open. I get the moving bar and then nothing but in my case the Organiser opens. I also run Win 7 64bit and have deleted and downloaded the software at least 5 times with no success. It looks like a very expensive mistake and I wish I had never seen the software.

Why does PS CC file crash every time i try to print?

PS CC file crashes every time i try to print. Ran a virus scan on file, saved as a JPEg and also tried saving to another location.......program crashes and closes every time i go to print file.

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
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The Adobe Application Manager crashes every time I try to download a free trial

The Adobe Application Manager crashes every time I try to download a free trial of CC Premiere Pro. Why?

1st question would be what is your computer... Windows or Mac, and which EXACT operating system?

Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?

Safari keeps crashing every time I try to open a link from a different application, i.e. Mail. The trouble report says that some problem occurs with libcooliris.dylib plug-in. Can any one help?
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Dear Linc,
Thank you for the advice, John Blanchard1 and Linc Davis
As suggested in your reference thread I removed "/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin" and the problem has been resolved.
I am guessing the the plug-in for the hp printers got corrupted and effected every thing, or became unsuitable when I installed an Apple update. I would be most grateful if you can confirm how the problem was coursed so I can understand and learn from this experiance.
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Speed grade CS6 crashes every time I try to open it

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Not on Mac myself, but I've seen several issues on new installs that can be a pain. First ... there's some permissions on the Mac that can with some of the OS releases get set wrong ... similar to the way on the PC side of things some folks have to set it to "run as Administrator account" or something like that. Sorry but I don't know the precise language or location of that setting.
Second, on installation some times there can be garbage created in pref settings that can cause this ... trying to remember ... it's I think holding shift-alt- while starting the program that gets it by the prefs & setup files, which sometimes fixes this.
Third, at times you just need to uninstall/reinstall. Best done using Adobe's CC Cleaner tool, as it deletes all the preference/setup files that typical OS uninstalls don't get. And are realistically the things you most want GONE to fix this.
Adobe CC Cleaner App
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?

My preview crashes every time I try to open it since the Maverick upgrade. Any thoughts?

The problem is with facebook, go to settings / facebook / your user name and delete your account, the do a hard reset (home+power for some seconds).
dont need to delete the facebook app! just delete your integrate account from settings
cheers!

Firefox crashes every time i try to open any page - do you know why this is happening - it only started when i downloaded the new verion of firefox.

firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Muse crashes every time I try to open a project.

I was working on a file this morning and saved it on my desktop
I then went to open it on my laptop and Muse crashes every time I try to open it.

Thanks for the quick response.
Yes, on Google Drive.
I just your answer to a post involving this after I posted this one, about it corrupting the file while syncing.
I went back and downloaded a previous version of the file from Google Drive and all works fine now.
Thanks for the solution!

Numbers for iPad crashes every time I try to open the date and time keyboard.

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I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
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tt2

Premiere Elements 8 crashes every time I try to select smart sound

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