Premiere Elements 8 & MP4 video problem

A.T. Romano
Attached is my MP4 video from my Sanyo Xacti. When I perform a "Get Media" in Premiere Elements 8 I only see red cells in the timeline, task panel and playback monitor were red. No video images would display, only sound. Any Ideas?
Thanks APK

APK
SANY0002.MP4
According the gspot utility
Video Codec = MPEG-4 Video
Frame Size: 1280 x 720
Frame Rate: 29.97 frames per second
Sar = .1778 (16:9)
Par = 1:1
Dar = 1.778 (16:9)
Audio Codec = MPEG-4 AAC LC
48000 Hz 128 kb/s tot, stereo (2/0)
Premiere Elements 8 Import/Playback
SANY002.MP4 original. Video and Audio imported, but video presented as a bright red matte, but audio was fine.
SANY002.MP4 with file extension changed to .AVI. Video and Audio imported, but video presented as black video, but audio was fine.
Conversion Workaround Solution
Convert file to DV AVI widescreen (720 x 480 with 16:9 flag)
MPEG Streamclip (free MPEG Streamclip + QuickTime Alternative 1.81 (with free MPEG2 Playback Component) and uninstall regular QuickTime OR free MPEG Streamclip, leave your regular QuickTime installed, and buy the required Apple MPEG2 Playback Component)
http://www.squared5.com/
http://www.apple.com/quicktime/mpeg2/
MPEG Streamclip suggested settings:
File Menu/Open, to bring in your video
File Menu/Export to AVI
Then in AVI/DivX Explorer dialog:
Compressor: Apple DV/DVCPRO-NTSC
Sound: Uncompressed
Put a dot next to 720 x 480 (DV NTSC)
Field Dominance: Lower Field First
Up at top right, click on Options, set there for Aspect Ratio = 16:9.
Only if necessary, put a check mark next to Deinterlace Video.
Anything that I did not mention, leave as is.
Finally, click on Make AVI and the job is done quickly and effectively.
This gave great results with your video, and this DV AVI version worked well video and audio wise in Premiere Elements 8.
Your could use the free Prism Video Converter, but the free version is limited to 4:3, and some export types are only available in the purchased version.
http://forums.adobe.com/thread/415317?tstart=0
Prism suggested settings:
Output format = .avi
Encoder Options = DV Encoder NTSC (Direct Show)
Edit Option = check mark next to Resize Video; uncheck Constrain Proportions; set for 720 x 480.
You could also get a .wmv version from this software. Look into that if you decide to use this converter instead of MPEG Streamclip which is my favorite.
There are lots to explore with your original HD MPEG-4 and its problems with Premiere Elements 8. At one point I had this video on a jump drive. When I went to import the video into Premiere Elements 8 from this jump drive, the Media Downloader was triggered. In the intermediate part of this process, a thumbnail of the video being exported is shown in the Media Downloader Advanced dialog. Interestingly, the thumbnail in the Media Downloader showed the video clearly, but once it got into the Premiere Elements 8 media area—bright red matte looking image in Organizer thumbnail and in the Edit Mode Monitor once the video was dragged to the Timeline.
ATR

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Date: Sun, 23 Mar 2014 06:31:03 -0700
From: [email protected]
To: [email protected]
Subject: Premiere Elements 12 output problem
    Re: Premiere Elements 12 output problem
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From: Bill Hunt <[email protected]>
To: waterworshipper <[email protected]>
Sent: Monday, January 30, 2012 11:00 AM
Subject: Premiere Elements 9 Videos Rookie Here So Speak English please?
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Announcement: Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Hide Details
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This is not Adobe. Rather user to user. For network problems when using the current version which is now Premiere Elements 12, please contact Adobe via its Adobe Chat.
Click on the following link, and then find and click on Chat Panel to discuss
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Chat Panel
Contact Customer Care
I have set the web page to the Chat Panel level. If it does not hold the setting, then you will need to navigate to Adobe Chat using the topics
above as guidelines. If you end up seeing only Ask the Community instead of Chat Panel, then try again later. Chat has been having in times
when it is unavailable due to updating. It is an on and off situation lately. Chat has the option to do remote control of your computer for
troubleshooting purposes. We do not.
At the moment that I am hitting the "Add Reply" for this post, only Ask the Community option is being displayed at the Adobe Chat contact link.
Please let us know the outcome.
Thank you.
ATR

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