Premiere Elements 8 & native support for Samsung AVCHD MP4 video?

I'm excited about the release of version 8 of PSE and PE, but my big unanswered question is stated in the subject line: will Premiere Elements 8 natively support the MP4 files produced by my Samsung HMX-H104 ?
I've been entirely unsuccessful with this file format and PE7.
I've read throught the product descriptions and FAQ and Adobe makes reference to cameras from flash-drive camcorders, but doesn't offer any specifics. Native support looks like a crapshoot. Anybody with some insight to contribute?

Thanks for pointing that out -- yeah, I see my error. I just did a little bit of web searching and it's not AVCHD. This seems to pretty well summarize it:
http://www.camcorderinfo.com/content/Samsung-SC-HMX10-Camcorder-Review-34476/Format.htm
"The Samsung ... outputs video in the H.264/MPEG-4 format (the file extension is .MP4). This highly-compressed video codec should not be confused with the competing AVCHD format. AVCHD is a type of H.264/MPEG-4 codec, but the version Samsung employs is different, with both benefits and drawbacks.
"...the MPEG-4 video ... is adequate. ... this type of MPEG-4 is space efficient and less processor-intensive to edit than AVCHD."
...and...
http://www.camcorderinfo.com/content/Samsung-HMX-H105-First-Impressions-Camcorder-Review-3 6130/Compression-amp-Media.htm
"The Samsung HMX-H105 records video in the MPEG-4 AVC/H.264 format, the same as models from the previous years. MPEG-4 has clearly been adopted as the format of choice for HD camcorders, split into two camps. Sony, Canon, Panasonic, and most recently JVC, all use AVCHD, which is a subset of AVC/H.264. AVCHD experienced some serious stumbling blocks in its first few years, as existing hardware and software choked on the heavy data loads. It has, however, gotten much better in the past year. AVC/H.264 is also data-heavy, at least compared to old standard definition camcorders, but the format is easier to read. QuickTime can work perfectly with the files, and has the benefit of being free and dual-platform."
I know this aspect has all been covered to death on these forums in the past, with respect to PE7 (which chokes on any Samsung .MP4 file I throw at it). While I've bookmarked the workaround posted by you in this thread (thanks!), I was hoping to avoid the extra steps à la native compatability with PE8.

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Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files

I dowlnloaded Premiere Elements 4, and when I import mp4 files, the video plays but the audio will not. I've also tried to import .mov files, and an error message pops up that says "Codec missing or unavailable." I downloaded the latest version of Quicktime, but that didn't change anything. The files will play back on the video camera, but I"m having trouble with them on my computer. The audio on the mp4 files plays in Quicktime, but not the video, and vice versa when I import them into Elements. Any suggestions?

Does Quicktime Pro also edit .mov files on a PC?
Date: Wed, 27 Nov 2013 07:53:14 -0800
From: [email protected]
To: [email protected]
Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
    created by Steve Grisetti in Premiere Elements - View the full discussion
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Window 7 has native support for AVCHD after the update today

"21. Improved playback support for video content from digital camcorders and cameras
Customers loved the increased range of formats natively supported by the Windows 7 Beta, but noticed areas where they wanted broader support. For example, one was unable to seek to a specific spot in the video in Windows Media Player or Windows Media Center for AVCHD content that was imported from a digital camcorder. Weve addressed this. Also, while the support for video from some digital cameras worked great, we also got feedback about supporting a broader set of devices out of the box. Weve since added support for Windows Media Player to natively support the .MOV files used to capture video for many common digital cameras. "
http://blogs.msdn.com/e7/archive/2009/02/26/some-changes-since-beta.aspx

Windows media player 11 can play AVCHD very well on windows vista already. And the .MOV native support actually worries me. If that happens, would apple still be making quicktime for windows? will quicktime pro still be on windows? because as far as i know there was no more windows media player on the mac as soon as flip4mac(well, it was made by microsoft..) came out.

Adobe 9 Premiere Elements "file not supported or codec not installed"?

I am trying the Adobe Premiere Elements 9 trial version to determine if I should upgrade from Premiere Elements 7. I was able to perform a "get media" on an AVI file and was able to create a DVD (including menus and chapters) that I can view in my DVD player in PE7.
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The AVI file characteristics are Video: 640(w)x480(h), data rate: 1329kbps, bitrate: 1448kbps, frame rate: 29 frames/second; Audio: bit rate: 118kbps, channels: 2 (stereo), sample rate: 48 kHz.
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Chris,
There are probably 2000 possible CODEC's, with all the variations and tweaks, that can be placed in an AVI wrapper. Recently, some camera mfgrs. have begun wrapping H.264 material, tweaked from the norm, inside of AVI's. Why? I have no clue, but those cause all sort of issues with NLE programs - yet it is being done. To a lesser degree, the same can be said for MOV, WMV and even MPEG/MP4 wrappers. Knowing the file's format is meaningless, especially with the above cited case of H.264 inside of an AVI.
The great free utilities, G-Spot, or MediaInfo, will tell you pretty much all that you need to know about the file(s).
Premiere Elements, and also PrPro, are designed to work well with myriad file types, and specs., but certainly not all. PrE handles some consumer file types, better than its "big brother," but PrPro handles many professional file types, that PrE cannot touch.
I have CyberLink's PowerDirector (older version), and Magix MovieEdit Pro (also older), as each handles some specific file types and specs., better than either my PrE, or PrPro. Along wil those, basically used as converters, I have a great conversion program, DigitalMedia Converter 2.7, and will often take "odd" material into it, to be batch converted to something that PrE, or PrPro loves, like DV-AVI Type II's, for SD material.
The world of Video is very involved, and one needs to grasp the concept of CODEC's very early on, as they are the building blocks of Video files (and Audio files too). Each quarter, there are probably a dozen new ones, or variations on older ones, utilized by camera mfgrs. For a bit of background on CODEC's, see this ARTICLE. [Could be linked from the earlier article?]
Good luck, and let us know what is inside that AVI wrapper. Someone will know how best to handle it.
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When do we get native support for MKV?

I love Quicktime, and I mean it when I say that I am currently stuck with VLC. When can we expect MKV support for QT?
VLC is a nice player, but it just lacks the simplicity and style of QT. Too many bells and whistles, I just want to run a movie file and thats it. And I have always been a big fan of QT. Before Prerian was the answer, but they have packed their bags and gone, so that optioin won't help me either.
I wish Apple would be faster with implementing native support to new file-types as the emerge.

When can we expect MKV support for QT?
I suspect never from Apple or as soon as you install Perian support for the file container and the QT 7 player together with whatever codec component support that may be required for whatever particular forms of compressed data you may be using. You can, of course, request file type support be added as an enhancement in the product feedback form but likely it won't happen because then you would probably want support for all possible compression format combinations the file could possibly ever support which is the same problem AVI file containers have and Apple is, of course, trying to modernize QT in line with compression formats the support mobile (iPod, iPhone, iPasd, and TV) devices.
Before Prerian was the answer, but they have packed their bags and gone, so that optioin won't help me either.
Still works for me under Mountain Lion (although there is no telling how long this will last). The main problem is then maintaining support for file content itself. E.g., my latest problem was learning that some of my MKV files contain WVC1 (Microsoft VC1) video and coherent DTS audio which, even after I found could be handled by the Flip4Mac codecs drop too many frames for proper playback (typical data rates are 150% that of AVCHD content and are interlaced rather than progressive), display an Windows icon when not played in a BD player, and at 29.97 fps are not always correctly supported by even the latest 3D DB compatible commercial players. (I.e., I suspect these are the types of issues Apple is trying to avoid.)
I wish Apple would be faster with implementing native support to new file-types as the emerge.
Hardly a new file container since the project is already a decade old. (I.e., MKV was supposed to be a modern, completely open source, universal file container that would likely be the successor to the containers like AVI.)

Is Premiere Elements 8 working correctly for you?

Sorry, to beat an old horse but I do not want to end a discussion that has not been resolved.
I would like to keep this open as I think knowing who is having problems and on what type of video would be quite helpful to Adobe support who is looking to help me, they said they would be watching the forums and my posts to see what issues I and others are having to try and resolve them.
I am not able to edit HD videos using Genius G-Shot HD520 camcorder but I am able to edit SD videos using Coby Snapp Cam3000.
I can edit videos from both cameras in Windows Movie Maker and Cyberlink PowerDirector.
When i try to edit videos that are high definition the program does not respond even after leaving it for 1/2 hour or so.
I am also having the program not shut down correctly at times even when editing standard video, parts of the program still are running even though windows does not show it in task manager. A program called Winpatrol still sees it running and the core load shows way too much activity after the program has supposedly stopped, even an hour afterward. This does not happen all the time, only sporadically.
My systems:
amd athlon 64 X2 dual core 5000+ @ 3 Ghz, PNY NVIDIA 9800GTX+ graphics card(driver ver.195.81), gigabyte GA-M57SLI-S4 mobo, 4 GB RAM, Seagate 7200RPM sata drive with 200+ GB freespace, windows vista 32 bit business
intel core2quad q6600 @ 2.4 Ghz, zotac NVIDIA 8800 GT graphics card(driver ver.195.81), ecs P45t-a mobo, 4 GB RAM, Seagate 7200RPM sata drive with 300 GB freespace, windows vista 32 bit premium
Please help me get some useful information gathered for support to lead them in the right direction.
PLEASE, no useless arguments or troubleshooting attempts from those who are not running Adobe Premiere Elements 8.
I would like to get some feedback from users of Adobe Premiere Elements 8, not others.
1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
2. Does PE 8 work with high definition video for simple editing?
3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
I would like to get real problems that are things that the program should be doing and is not.
Issues like freezing, not importing or exporting video or failing to edit a type of video is what I think support would like to hear about.
Thank you.
Jeff Gedgaud

1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
     Never. Crashes every single time I have tried to use the program. It crashes at various random times on miniDV video from a Panasonic GS400. Magix, PowerDirector and Widows MM edit this same source material without issue. I have absolutely no interest in spending countless hours on the phone with a guy from India or wherever telling me to uninstall and reinstall the program or do a clean install of Windows, or reading something from a script that obviously has nothing to do with the problem, only to have the phone conversation cut off and it be impossible to reach the same person again, only to have to start over. Here is the latest crash example.
1.       Launched PRE8
2.       Opened a project from the welcome screen. Project consists of DV-AVI files from a Canon GS400. Project is 23 minutes and 39 seconds in duration.
3.       Resized the timeline using the “+” and “-“ clickies.
4.       Clicked the Edit tab.
5.       Clicked Transitions.
6.       Clicked the existing “Stretch In” transition on Video Track 1 and pressed the “Delete” key.
7.       Clicked and dragged the “Cross Zoom” transition between the first and second clip on Video Track 1, where the “Stretch In” transition was previously located.
8.       Rendered the Timeline by pressing “Enter.”
9.       Previewed the video near the newly added “Cross Zoom” transition.
10.   Double clicked the transition in the Timeline and scrubbed the duration to approximately 5 and a half seconds.
11.   Rendered the Timeline by pressing “Enter.”
12.   Previewed the video near the just lengthened “Cross Zoom” transition.
13.   Saved the project by pressing the “Save” icon near the top right hand corner of the program.
14.   Clicked the “Disk Menus” and selected the “Holiday and Events” drop down.
15.   Selected the “Blinking Lights” menu and clicked on “Apply.”
16.   Clicked the “Preview” button.
17.   Clicked “Play” in the “Preview” window and allowed the video to play for a few seconds and clicked “Pause ||”.
18.   “X’ed” out of the “Preview” window and clicked the “Done” button.
19.   Clicked the “Edit” tab and clicked “Clip Art.”
20.   Scrolled down the “Clip Art” window and clicked and dragged the “Travel Compass” to Video Track 2 at the 56 second mark.
21.   Rendered the Timeline by pressing “Enter.”
22.   Previewed the video near the just-entered clip art.
23.   Moved the Timeline indicator over the Travel Compass clip art in Video Track 2.
24.   Right clicked the Travel Compass in the Preview window and changed the Magnification to 25%.
25.   Clicked “Undo” 4 times and clicked “Redo” 4 times.
26.   Rendered the Timeline by pressing “Enter.”
27.   Right clicked the Preview window and changed the Magnification to “Fit.”
28.   Previewed the Timeline near the Travel Compass clip art.
29.   Selected the “Travel Compass” clip art in Video Track 2 and pressed “Delete.”
30.   Went to pick up my daughter and returned 20 minutes later.
31.   Rescued the laptop from sleep.
32.   Clicked the Effects button.
33.   Under “GPU Effects” clicked and dragged the “Ripple (Circular)” effect to the second clip on Video Track 1.
34.   Rendered the Timeline by pressing “Enter.”
35.   Scrubbed the Timeline to before the video clip with the recently added “Ripple” effect.
36.   The program crashed without warning with the following Crash Data.
37.<?xml version="1.0"?>
38.<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
39.<crashreport version="1.1" crVersion="" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
40.<time year="2009" month="12" day="11" hour="20" minute="53" second="56"/>
41.<user guid="cfdfd962-310b-40bf-8e0a-9914df84cd5a"/>
42.<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="3065" machine="Intel(R) Core(TM)2 Duo CPU     T9550 @ 2.66GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2660 MHz" busFreq="" locale="English (United States)"/>
43.<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x199568ef">
44.<backtrace crashedThread="0">
45.<thread index="0">
46.<stackStatement index="0" address="0x199568ef" symbolname="unknown"/>
47.<stackStatement index="1" address="0x19956995" symbolname="unknown"/>
48.<stackStatement index="2" address="0x196a227e" symbolname="unknown"/>
49.</thread>
50.</backtrace>
51.<registerSet>
52.<register name="EAX" value="0x00000000"/>
53.<register name="EBX" value="0x7cd50080"/>
54.<register name="ECX" value="0x00000016"/>
55.<register name="EDX" value="0x00000000"/>
56.<register name="ESI" value="0x7cd50080"/>
57.<register name="EDI" value="0x00000000"/>
58.<register name="ESP" value="0x1914f154"/>
59.<register name="EBP" value="0x4bb10dc8"/>
60.<register name="EIP" value="0x196a227e"/>
61.<register name="EFL" value="0x00010202"/>
62.</registerSet>
63.<binaryImageSet>
64.</binaryImageSet>
65.</crash>
66.<reproSteps>
67.</reproSteps>
68.</crashreport>
2. Does PE 8 work with high definition video for simple editing?
I have not tried hi def.
3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
I am not getting them resolved. I am posting to this forum seeking answers. I have gone through all the proper Adobe channels with no results. Check around for multiple threads. I have sent numerous crash reports to Adobe with no response. No one on this forum nor Adobe has been able to provide a solution that actually works. Again, Adobe hasn't even tried.
Everything I have stated in this thread is a fact and my actual experience, not speculation. I too would like the thread to remain open in the hopes of a resolution. Discourse should not be cut short because it goes against Adobe. After all, this is a user to user forum that Adobe does not even monitor right, and we as a user group should seek and demand the truth and solutions without being sensored. I have seen no behavior by anyone in any thread that I have been involved in that should have caused it to be locked. I have seen healthy differences of opinion and a lot of useless informationas it relates to the problem at hand, but no discourse that was hostile or personal attacks that should have caused a lock.
Below are my system specifications.
Thanks
Glenn
Operating System
MS Windows Vista Ultimate SP2
           Installation Date: 06 March 2009, 02:58
           Intel Mobile Core 2 Duo T9550
               Cores                       2
               Threads                     2
               Name                        Intel Mobile Core 2 Duo T9550
               Code Name                   Penryn
               Package                     Socket P (478)
               Technology                  45nm
               Specification               Intel Core2 Duo CPU T9550 @ 2.66GHz

Premiere Elements 7: Need Solution for wave_warp.aex crash

Hello,
I have installed Premiere Elements 7 without problems on my XP-Home PC.
First startup runs some time and loads several files, then suddenly keeps
loading wave_warp.aex for approx. 2-3 seconds, then black screen and reboot.
Tried several times to start PE7, same effect.
Found a solution in kb 403002, but on the download page it states, that this patch is for Vista only. Cannot find a patch for XP.
I downloaded and installed the patch, it did not solve the problem. Maybe it's really for Vista only.
Please help, what can I do?

Hello,
I have a Dell XPS/Dimension 400/9150 running Windows XP Media Center Edition. I also have purchased Premier Elements 7 and Photoshop Elements 7 as a bundled package.
I have checked the minimum system requirements and happy to report that my system exceeds the minimum requirements to install and run PE7.
Unlike Piku I have never been able to run PE7. Whilst in the loading module and reaching Wave_Warp.AEX the program stops for about 10-20 seconds, then a dialogue box appears with the words, Abobe Premier Elements 7.0 has encountered a problem and needs to close. We are sorry for the inconvenience
I have formatted the hard drive twice and reinstalled PE7...no success
I have downloaded the latest audio drivers...no success
I have created another user account with administrative controls and re-installed PE7...no success
I have downloaded the patch kb 403002...no success
I have followed every instruction in document kb404997 (troubleshoot system errors)...no success
I have stopped all non essential programs (including firewall etc), re-installed PE7...no success
Have contacted Adobe technical support and was advised that PE7 is not compatible with Media Center...yet the box and the read me file advise otherwise.
I have uninstalled and installed PE7 so many times that I cannot remember how many times...no success
Any other suggestions?
Cheers
Mossie

Adobe Premiere Elements 12 Editor asks for another keyword approval

I have yesterday purchased Adobe Premiere Elements 12 from an USA based online retailer. The installation was done with the correct key provided by the retailer. Since I am living in Germany, I have installed the program in German language.
The product appears also with the correct key in my Adobe account. (see photo)
Unfortunately I am always reminded by a PopUp that appears when opening the Premiere Elements Editor, saying that I must register the program within 7 days otherwise it will stop functioning. It has already started the countdown and displays that I have now only six days more left.
The PopUp also displays my correct Adobe-ID and informs me that it will check the serial number now. Unfortunately it will not proceed further but asks me to provide an internet connection which is ridiculous since I am continuously connected to the internet. (see photo)
I don't know why the Adobe system cannot access their server or could that be related to the situation that the product was purchased in the USA?
Does anybody know a solution for my problem otherwise I will not be able to use my program within next week?

actll
Have you gone to Computer/Manager/Event Viewer/Windows Logs/Applications and looked for error entries that appear to be associated with this problem?
Did you purchase Photoshop Elements 12 as well as Premiere Elements 12, and does Photoshop Elements 12 Full Editor open whereas Premiere Elements 12 will not open to its Expert or Quick workspaces?
You have probably tried it, but can you open to the Premiere Elements workspaces from the Elements Organizer workspace?
More later.
ATR

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