Premiere Elements 8 video looks bad when editing

Hi -
I'm brand new to Premiere Elements 8 - in fact just installed it on an HP/Compaq 6530b laptop running Windows Vista (32 bit). Initially, I tried to edit a Flip video (MPG4) and also a Flip video that I converted to AVI. I also have a new Canon Vixia HF M31; regardless of what video I use, the video editing window looks horrible. There's a "double image" - the one on top is heavy green and there's another "double image" of the video below it that looks better but is below the green-shaded video (see inserted image below). I'm wondering if it's an issue with the laptop, especially since multiple video formats have the same problem. Where do I begin to resolve this?
NOTE: I've taken this same video and it looks fine with Windows Movie Maker (at least the MPG4 - haven't tried the Vixia .MTS video yet as I'm guessing it won't work with Movie Maker).
Thanks,
Calvin

Thanks Bill and everyone else. I appreciate all of your thoughtful responses.
I've tried PE8 on my personal desktop PC (though its only a trial b/c my corporation has a license for PE8 but only for PC managed on our network) and things look much better, other than that annoying "Trial version" banner inserted on my videos.
I've render some video of my daughter playing volleyball as a PC-based media file and I'm pretty surprised at all the presets available and how using one of the various MPEG2 or NTCS presets makes a huge difference in the quality of the video. Where can I read more about this? What I do notice is the MPEG2 video looks very clear but is choppy when the camera is moving while the NTSC that I used is a bit pixilated but the video is not choppy when the camera is moving.
In the end, I'm trying to decide if PE8 is for me - this is my first HD camcorder and in the past I was happy with Pinnacle (way back on Version 10); I've heard that really it's down to PE8 or Sony Vegas. I'll keep doing research and I think there's a trial download of Vegas but I always appreciate the advice of experts.
Thanks again!

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Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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[..\..\Src\TImecode.cpp-1014]
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CKENN19
It has been a several days since we visited this thread. Got detoured and then lost track of the thread in the fast moving thread traffic here.
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Yoga Maya Films - www.yogamayafilms.com
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Hi Everyone,
I have this annoying problem, whenever I edit a video with most simple things such as adding a simple transition or even without it...
just cutting the scenes...
when ever I try to run the entire clip I get this annoying freeze that happens during the entire clip...
by freeze I mean that the sound plays while the video freezes for some seconds each scene and so on...
I would appriciate the help on maybe a way to optimize Premiere Elements or the GTX 580...
I'm desperately using both the default settings @ Premiere Elements & @ the GTX 580 card...
this is the system that I run Adobe Premiere Elements on:
Intel I7 CPU 930 @ 2.83GHz.
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6GB of RAM (though XP uses only 3.5GB out of it blah blah...)
GeForce GTX580 (which was recently installed) (Latests Driver) (though couldn't install the HD audio driver, don't really know why do I need it..)
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I tried working both with the motherboard sound card & My own, had no change with the freeze problem...
I don't run any unnecessary software on that PC, its strickly for Music + Video...
I would really appreciate any help I could get here...
if there is any other info that is required please let me know...
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How many disk drives? What sizes? and how much DEFRAGMENTED space? What brand/model is the PC? You need to provide more information on your clips - their formats, what were they created on and how you got them into PRE.
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Install latest version of Apple QuickTime (v7.6.9 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
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Run Disk Cleanup.
Run Defragmenter.
Reboot your PC.
Temporarily disable any anti-virus realtime scanning.
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Use the GSpot Codec Information Utility to analyse the file and post screen image.
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Where did the clip come from?
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Insanity is hereditary, you get it from your children

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[OK]
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Computer:
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   Service Pack 3
      Internet Explorer                                 8.0.6001.18702
Motherboard:
      CPU Type                                          Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz,3166 MHz (7 x 452)
      Motherboard Name                                  FOXCONN G33M03
      Motherboard Chipset                               Unknown
      System Memory                                     3062 MB
      BIOS Type                                         AMI (08/07/08)
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      Communication Port                                Communications Port (COM2)
      Communication Port                                Printer Port (LPT1)
    Display:
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      Audio Adapter                                     Creative SB Live! Sound Card
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      Disk Drive                                        Disk drive
      Disk Drive                                        Disk drive
      Optical Drive                                     CD-ROM Drive
    Partitions:
      C: (NTFS)                                         29996 MB (1688 MB free)
      D: (NTFS)                                         238472 MB (6593 MB free)
      E: (NTFS)                                         653864 MB (391952 MB free)
--------[ Processes ]---------------------------------------------------------------------------------------- -----------
    aida32.bin               E:\download\tools\AIDA32\aida32.bin                                             14424 KB    15460 KB
    BrstsWnd.exe             C:\Program Files\Brownie\BrstsWnd.exe                                            5120 KB     1968 KB
    cfp.exe                  C:\Program Files\COMODO\COMODO Internet Security\cfp.exe                         7304 KB    18004 KB
    cmdagent.exe             C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe                    5616 KB    83976 KB
    ctfmon.exe               C:\WINDOWS\system32\ctfmon.exe                                                   4008 KB     1816 KB
    cvpnd.exe                C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe                              7328 KB     4320 KB
    devldr32.exe             C:\WINDOWS\system32\devldr32.exe                                                 4164 KB     2420 KB
    Explorer.EXE             C:\WINDOWS\Explorer.EXE                                                         15260 KB    18768 KB
    fdhost.exe               C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\fdhost.exe     6260 KB     6148 KB
    hkcmd.exe                C:\WINDOWS\system32\hkcmd.exe                                                    4448 KB     2336 KB
    iexplore.exe             C:\Program Files\Internet Explorer\iexplore.exe                                 19984 KB    10392 KB
    iexplore.exe             C:\Program Files\Internet Explorer\iexplore.exe                                 54752 KB    46392 KB
    igfxpers.exe             C:\WINDOWS\system32\igfxpers.exe                                                 3740 KB     1952 KB
    igfxsrvc.exe             C:\WINDOWS\system32\igfxsrvc.exe                                                 4040 KB     2280 KB
    igfxtray.exe             C:\WINDOWS\system32\igfxtray.exe                                                 7624 KB     2336 KB
    jqs.exe                  C:\Program Files\Java\jre6\bin\jqs.exe                                           1472 KB     2732 KB
    lsass.exe                C:\WINDOWS\system32\lsass.exe                                                    1612 KB     5980 KB
    opera.exe                C:\Program Files\Opera\opera.exe                                                  251 MB      436 MB
    PhotoshopElementsFileAgent.exe E:\Program Files\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe        748 KB     1556 KB
    services.exe             C:\WINDOWS\system32\services.exe                                                 4544 KB     3948 KB
    Skype.exe                C:\Program Files\Skype\Phone\Skype.exe                                          27880 KB    17680 KB
    SkypePM.exe              C:\Program Files\Skype\Plugin Manager\SkypePM.exe                               14660 KB     8772 KB
    smss.exe                 C:\WINDOWS\System32\smss.exe                                                      428 KB      176 KB
    spoolsv.exe              C:\WINDOWS\system32\spoolsv.exe                                                  7504 KB     5300 KB
    sqlwriter.exe            C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe                    4156 KB     2096 KB
    svchost.exe              C:\WINDOWS\system32\svchost.exe                                                  5084 KB     3812 KB
    svchost.exe              C:\WINDOWS\system32\svchost.exe                                                  6228 KB     4508 KB
    svchost.exe              C:\WINDOWS\system32\svchost.exe                                                 37828 KB    22812 KB
    svchost.exe              C:\WINDOWS\System32\svchost.exe                                                 13724 KB    11160 KB
    tlen.exe                 C:\Program Files\Tlen.pl\tlen.exe                                               34092 KB    26880 KB
    winlogon.exe             C:\WINDOWS\system32\winlogon.exe                                                 5340 KB     9580 KB
    wuauclt.exe              C:\WINDOWS\system32\wuauclt.exe                                                  5564 KB     3952 KB
I will appreciate any sugestion.
Konrad

Welcome to the forum.
As your system setup will likely be much different from that of Konrad's, I would start a new thread, and in it, list the full system in detail, as Konrad did. This ARTICLE will give you tips on the info that would be very useful.
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Good luck,
Hunt

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