Premiere Elements 8 will not load a saved project

When attempting to open a saved prel the Elements states 100% loaded but the program becomes non responsive. Window 7 system. It will not open a large portion of the auto saved files. Everything was normal until 8:30.
Any ideas?
Thanks in advance for your help

Hello, 2481Russell. Premiere Elements has its own forum and you'll usually get better help with PRE questions there:
http://forums.adobe.com/community/premiere_elements
Good luck!

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Premiere Elements 9 not loading the workkspace or projects

Hi, I am new to the forum.
Have recently pruchased Premiere Elements 9 along with Photoshop Elements 9 and installed. PE9 works perfectly. Premiere Elements worked once but since then will not load the Workspace or a Project. Have uninstalled and re-installed in various modes as suggested by Adobe Support to no avail. Have downloaded the Trial Version also and this also will not load a workspace. Have 2 conmputers, a Desktop and a Laptop and as far as I am aware they are both up to date but perhaps I am not computer literate enough to know. Adobe Support suggest I try the forum so perhaps they are as confused as I am. Any help out there.

Bill
Many thanks for your advice over the last few days.
I use both a Laptop and a Desktop, but all my video editing is done on my
Laptop. This allows me to take my projects with me when at my Caravan or to
the video club that I am a member of.
The problem appears to be that on my Laptop my HDD capacity is only 100GB
and my free space is only 15GB even without installing Premiere Elements 9.
All my files are stored on my external HDD and its drive letter is set at G:
Itr's capacity is 700GB with currently 522GB free space. I delete all files
after completing a project and defragment
I also wanted to instal Premiere Elements 9 on my desktop but the HDD
Capacity on C: Drive is only 60GB with 14 GB free space and on the D: drive
again it is only 60GB with free space of 44GB.
I think your advice suggests that I need new computers?
Regards
Frank
Frank,
I do not recall if you have a laptop, or desktop computer, but if the
latter, adding another, physical HDD (Hard Disk Drive) is quite easy, and
inexpensive.
With SATA HDD's, when one gets to about 70% of capacity, they begin to slow
down. At 90%, the slowdown is quite noticeable, regarding the I/O
performance. Near 100%, drive failure is common.
The general recommended amount of defragmented free space is 20 - 30 GB, and
I recommend around 40 - 60 GB, to allow the drive some headroom to work with
the large working files, necessary in video-editing. This is above the Video
Assets, and the output AV files.
An external HDD is very useful when editing, but some considerations must be
made. A USB external is good for archiving, but little else. That connection
is very slow, and many users also experience read/write errors, when trying
to edit to/from those. In severe cases, this has resulted in the total loss
of all data on those USB externals. FW-400 is more stable, albeit still very
slow. FW-800 has worked very well for me, and eSATA is even better,
providing real-world performance akin to internal SATA HDD's.
If editing to/from the FireWire, or eSATA external, one should set its drive
letter permanently in the OS of the computer, so that it always appears as
the same drive letter.
Good luck,
Hunt

Elements will not load

Having huge problems with Elements 11 not loading at start up and takes 20 min. or more and the downloader will not load at all.
Note that the editor will pop up when I use the File Explorer when I click on a photo selection.
Adobe will not offer help on this issue per my discussion with their tech support.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Firefox > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
This can take a minute or two if you have a large cache.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
Tools > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Transitions in Premiere elements 10 not loading

Transitions in Premiere elements 10 will not load, everything else seems to be working well but when I click on Edit Transitions it just gets stuck on loading or the whole program stops working. Have downloaded the latest driver for the graphics card AMD HD 5600 Windows is up to date CS5 works on the same machine no problems at all. Is there something I am not doing correctly?

Welcome to the forum.
Along with Steve's suggestions, and as many of those Transitions are animated, I would check that you have the latest video driver installed. Do not trust Windows to tell you if your video driver is up to date - check on the card's/chip's mfgr's. Web site.
What make/model video card/chip do you have?
What is the verson/date of your video driver?
Good luck,
Hunt

Premiere CS4 will not load timelines

I have been working on a project will several sequences. Today when I load project to contine
working on them, the timeline will not load. I can view the sequence in the Program Monitor,
but when I double click it does not open the timeline at the bottom of the screen. It does nothing! HELP!!!

I can view the sequence in the Program Monitor,
If you can view the sequence in the program monitor you probably have the timeline working but cant see it. have you changed your view settings where the timeline might be hidden from you ? Maybe try using "editing" view or "reset" your view to the default ?
maybe post a screenshot of what you are seeing when you open cs4...

Premiere Elements will not run - HELP

This is infuriating as I had the same problem with PE 8. I have installed the trial version of PE10 and when I run the application I get the "Welcome to" screen but when I click on either start new project or open project in seems to go through lots of start up loads, then - nothing. The last thing it does is say "loading Importerquicktime.prm" then it dies leaving the "welcome to" screen. What is wrong please. I had loads of issues with PE 8. It is not looking good for this latest version.

Buy and install a 2nd internal hard drive for all of your video files and projects... 7200rpm and not a "green" drive
Or, use an eSata external hard drive... again, 7200rpm
My 3 hard drives are configured as...
1 - 320Gig Boot for Win7 64bit Pro and all program installs
2 - 320Gig data for Win7 swap file and video project files
When I create a project on #2 drive, the various work files follow,
so my boot drive is not used for the media cache folder and files
3 - 1Terabyte data for all video files... input & output files (*)
(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
http://forums.adobe.com/thread/784220?tstart=0
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Help with Photoshop Premiere Elements 13 not loading

I have asked this question now three times with no answer. The troubleshooting website goes round in circles so there is only a forum to get help? I am so frustrated with the whole thing and if I dont get this osrted then I have no option but to send it back.
i have got premiere elements 13 and can only get as far as the organizer. The Editor wont load and keeps asking me to sign in and when I do sign in it just doesnt do anything
Please can someone from Adobe get back to me. I am supposed tio get support and so far havent hardly had any
There is a chat that someone called Amir asked tio take over my computer!!! Is this real?
Please help

Thank you for replying JOhn. Im new to this
If I click still need help, I then get NEED HELP? START HER TO GET SUPPORT
First we need a few details
I answer the few details and ot takes me back to the same place again?
No chat
There is what are my options so if i click this it comes up with What are my contact options and there is chat there but its greyed out so I am not able to select
The only method is forums
There is a blue square with Ready rto contact us?Start here
I click that and I am back to NEED HELP? START HERE TO GET SUPPORT
first WE NEED A FEW DETAILS
I am totally lost
Do you know how I can get to speak to somebody or chat to somebody?
I tried to chat to somebody last night and they wanted to log into my computer!!!
Help!!

Premiere Elements will not open

I have been using Premiere Elements 11 for some time. It has been working fine. Recently, it won't open. There is a message which says to uninstall and reinstall he product. I have done that. No help. The message says to contact Adobe support and mention Error:1 Can you help?

Pekin Grey
Here is an Premiere Elements 12 Error 1 story with a happy ending. Please check it out and see if any of it works for you with your Premiere Elements 11 problem. At this point, I do not think that product licensing has anything to do with your issue, but time will tell.
http://forums.adobe.com/message/6124261#6124261
In the above link the user sought alternative installation files and that worked to resolve the issue as described in the link.
If you were to follow that approach, you could download Premiere Elements 11 tryout files from the following link and then insert your purchased Premiere Elements 11 serial number in it.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
The above web site offers the tryouts of some earlier versions but does not sell them.
For this to work for you, you must read very carefully the Note: Very Important Instructions at that web site. Otherwise you will be greeted by Access Denied.
Please consider and then let us know the outcome.
Thank you.
ATR
Add On...I forgot to ask. Are you working from installation files purchased from Adobe or from a purchased installation disc that came with boxed packaging of the product? If the former, you could always get another download of the product at "My Orders" or "My Products" at Adobe.

Premiere CC will not open 5.5 projects. Why?

I have puechased CC and can not open 5.5 projects. Why? Why do you offer chat when no one ever answers? Why do you spend so much time and money to avoid at all cost actually helping your customers?

It had nothing to do with it. The only thing that worked was building the C drive all over again. I whiped it clean. Then we tried to close caption, something we just got working before this happened and now of course it does not work well. We get skip frames all over the place. All the settings that fixed problems before do not seem to work. I guess this discussion was about opening a 5.5 project so I will post my problems with BMD and close captioning in a new post ( ok why did adobe call this version CC, did they not know that was the industry short form for close captioning, duh)
Claims that Pemiere CC and 5.5 cans exist on the same computer are false. Claims that Premiere CC does not need a Clean install of windows are false.
My proof, three completely different systems, System A: works but i have no avi export, System B: works but i have no avi export, System C: The system discussed above, needed to be wiped to work.
3 of 3 of these systems had previous versions of Premiere on them before Creative Cloud was installed. All 3 sytems also got that very annoying "bugs and patches update could not install" thing from the Creative cloud download ap. Why adobe can not provide a manual download for those suffing from this affliction is beyond me. To cheap i guess.

Display driver problem - Premiere Elements will not start

Premiere Elements 10 will not run on my computer unless I downgrade to an old display driver. I would do this but it causes other problems.
I am using the most recent driver from NVidia (but a pretty old display card). I get this message: "We have detected an incompatible display driver... driver details: NVidia Geforce GTS 250/pCIe/SSE2 3.0.0"
On Windows 7
Can anybody help with this?

Have you manually gone to the nVidia web site and downloaded the latest driver?
http://www.nvidia.com/Download/index.aspx?lang=en-us
This fixes about 95% of these types of issues.
Also, you definitely do have a BadDriver.txt file on your computer. And you may need to delete it to clear this error.

My premiere elements will not started

I have Premiere Elements 11, reg. on 13-05-2013 number [S/N Removed]
The program is after a computer crash new installd. 't will to be de blue/purper startscreens and hold there.
Here stopt the program and via taakbeheer i can away from the program.
Wat think you is the problem??
And how i can start Premiere Elements 11.
Now i go to windows moviemaker for emergegy .
[Image altered to obscure the S/N of the product]
Message was edited by: Bill Hunt

One common cause of PrE hanging on launch is the video driver. While not the only possible cause, I would check this out first.
What OS and version are you running?
What video card do you have, both make and model?
What is the date and version of your installed video driver?
If you go to the mfgr's. Web site, say nVidia, or AMD/ATI, is that the latest version of the driver?
If not, download and install the latest, reboot and test.
Good luck,
Hunt

Premiere Elements will not install!

Uninstall, reinstall the result is always the same; I end up with error: 1. Very frustrating. Does anybody know how I can fix this? Thank you.

octopodian
Thanks for the reply.
The QuickTIme issue may be our clue here; so let us explore that.
Both Premiere Elements (any version) and QuickTime (from what I have read) need to be run from a computer User Account with Administrative Privileges.
So, I am speculating that if you install and run Premiere Elements and QuickTime from a User Account with Administrative Privilege, both programs will work.
Please see
Control Panel/User Accounts and Family Safety/User Accounts. Do you find the User Account that you are currently using, and does it have the word Administrator underneath your ID there?
If you can get a the desktop icon for QuickTime, right click the QuickTime icon and select Run As Administrator.
Let us get this factor ruled in or out.
We will be watching for further developments.
Thanks.
ATR
Add On...what version of Premiere Elements are you using? I see the computer operating system mentioned by not the Premiere Elements version involved.

Unable to validate my serial number for purchased version of premiere elements will not connect to internet even though my connection is ok

i have purchased an official copy of premier elements 13. i have my serial number etc but when i go validate my sign in throgh my internet connection nothing happens. its a nightmare !! I cannot even find out how to generate a rerquest code for offline valiodation. clicking on "generate response code " does nothing. I have jjust spent £79 on this product. will someone please help. ther is nothing wrong with my internet connection.

Hi, A.T.R
Thank you so much for your common sense reply. I contacted Adobe via their online chat help facility. One of their tech guys resolved the issue by re-setting the Hosts file. Now I have seen this in the forums and it basically involves making a back-up copy of the Hosts file deleting certain entries and applying again.. Thankfully this worked for me. But I would urge Adobe to look into this matter as there are many novices I am sure will be extremely frustrated at what should be a straight forward approach when validating their software. Most people would know there internet was working ok and most people would be able to disable anti-virus software etc, but to continue getting a failure to validate a serial number online would in my opinion beggar belief !! for most technically minded folks out there. Most annoying.
When anyone purchases legacy software from Adobe, no one wants this kind of problem. The software is not cheap.
My purchase was Adobe Premiere Elements 13 and it is a great piece of software for video editing. I can however recommend it. It is very good for both novice and professionals
Thank you.

Premiere CS4 will not load project

Hi! I've been looking around the forums for an answer to my problem, but so far I haven't found one. Here's my problem:
I've been working on a Premiere project for a couple weeks now, and I've constantly been having problems. It crashes often, and sometimes does not respond. This I do not mind, I just save whenever I do something.
Yesterday night, I tried to open my project. I opened it, and the little box popped up that said, "Load Project...". The loading bar went all the way to the end and then froze. In the bottom left corner, it had said that all media was loaded. I pressed cancel and then Premiere froze. I then exited Premeire and tried to reopen, but the same thing happened. I had read on one post to try to turning off your computer and then turning it back on. So, I went to bed.
Today, the project was working perfectly until now. This time, the loading bar only loaded about 75%, even though at the bottom it said that all media was loaded. I re-started my computer, but it didn't help. I pressed shift, but it didn't help. And the last time an auto-save file was created was yesterday, and I have made a lot of progress since then. Does anyone have a solution to this?
Frozen!
I have 64-bit Windows 7 Home Premium on an HP computer with and Intel Core 2 Quad CPU Q8400 2.66 GHz. The RAM is 6 GB. I don't know if this information will help you, but just in case.

I spent the day researching why my PrPro CS4 project hangs at about 80% loaded all of a sudden. Bill was right on in his suggestion to search for a corrupt or bad asset. His technique to solve the problem did not work at all though. Going back to a perviously auto-saved version of the project does not help much unless the project file itself is the bad asset. The project once saved under a new name still won't load in my experience. Also, if you try to export some part of the assets within the project, Adobe Media Encoder CS4 will fail to encode as well (another symptom of the bad asset hiding in your project workplace and sequence time-lines.
In my case, it turned out to be an avi movie asset that I changed from "avi movie with audio" to "avi movie without audio" outside of adobe premiere (using after effects cs4 in my case). So now the project thought there should be audio, but the audio was now removed.
To find the bad asset was pretty easy: First go back to a project version that you can load, then click on each asset in the project workspace area and try to copy the asset using the menu: edit -> copy.
If the asset is bad, a goofy error message will pop up including a source code file name [this has to be yet another bug in premiere to crash like this].
If the asset is good, the copy will report no error, so move on to the next asset, repeat until you find one or all bad assets.
To solve the bad asset load problem,re-import the asset under a new name. Go to your sequence, right mouse click on the asset in the time line, use the "replace with clip -> bin" command. Last step, select the new replacement asset from your bin.
Best regards,
Ron Fredericks
LectureMaker, LLC

Photoshop & premiere elements will not install because of a failure to install shared tecnologies

moving to a new computer running Windows 7 home 64 bit. programmes installed first time and ran on my old computer which ran the same os only 32bit

Hi walter pollo,
Welcome to the Community!
Check this link for troubleshooting steps: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Thanks!
Ankit

Premiere Elements 8 will not load a saved project

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