Premiere Elements 8 won't load recently saved project

I'm using Adobe Premiere Elements 8 to create a highlight video. I made two videos last year and didn't have this problem but this video is slightly longer. About twenty minutes total consisting of approximately 100 video clips. I've added one more group of clips and not when I try to load the saved project I just get a gray blank screen. The load message finishes but nothing appears. The drop down menus are mostly still grayed out. No good selections except to press load project again. This causes a system error that shuts down the application. Any tips or tricks are appreciated.
Thanks,
Dave Flick

Bill, here is the good news.
I updated the Quick Time like you suggested but no help. I updated the video driver but no help. I disabled the hardware acceleration but no help. During this time I realized the problem started after I upgraded McAfee. I remembered the new McAfee Real Time scanning effected my Outlook software. So I disabled the McAfee Real Time scanning and then Premiere Elements 8 would successfully load my saved project. What a relief. I went back and Turned On the McAfee Real Time scanning but changed the setting to only scan programs and documents, not all files as previously set. I'm back in business and really appreciate your help. Thanks a million.
Dave Flick

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Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

Premiere crash, when calling a recently saved project (Keyframe Error)

Premiere Absturtz beim Aufrufen eines kürzlich gespeicherten Projektes.
Error:[fi:mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\Keyframe
Message was edited by: Kevin Monahan
Reason: added "Keyframe Error" tag and to title of post

Hallo,
habe das selbe Problem, Windows 7 64 Bit.
in Debug event f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe hatte ich bereits gelesen, das das Entfernen von ICloud helfen könntel. Dies hat bei mir aber nichts bewirkt.
Was wirklich strange ist, ist die Tatsache, das ich mein Projekt am Sonntag, also vor 2 Tagen erstellt und mehrfach geöffnet habe und das das selbe Projekt nun (2 Tage später) den Fehler wirft.
In der Zwischenzeit ist kein Windowsupdate oder dgl. gelaufen...
Ich hoffe sehr, das Adobe da schnellsten was macht. Ich habe ein Projekt, an dem ich schon seit einem Jahr arbeite und auch das ist aktuell nicht zu öffnen....
Bisher habe ich immer grosse Stücke auf Adobe Premiere gehalten. Ich hoffe ich muss meine Meinung nicht revidieren...

Premiere 12 won't load media

Why won't my premiere 12 add some videos from my digital camera but will load other videos from the same camera?

We have Windows 8.1. My camera puts out MTS video, but it fails with these as well as MPG video that I convert. I've always been able to hit add media and highlight several sources and they would load for the project. Now I'm lucky if one will load. I am adding video files to the project. I press add media. I choose the files and folder option and then I see my videos listed. I highlight one and the add media box showing the video loading appears. At this point about 90 % of the time it seems to freeze and show no progress on getting the clip over. I have walked away and given it over an hour and yet nothing loads. I will then hit cancel. At this time I get a message that it is not responding and the program crashes. So I begin again and try one video file at a time and it will work for a couple and then crash. I'm caught in a perpetual cycle. I'm not loading huge videos. I have been adding two and three second clips.
Thanks,TLB
From: A.T. Romano <[email protected]>
To: Toni Burgess <[email protected]>
Sent: Monday, April 13, 2015 6:53 PM
Subject: Premiere 12 won't load media
Premiere 12 won't load media
created by A.T. Romano in Premiere Elements - View the full discussionENJsGma What computer operating system? Have you updated 12 to 12.1 using an opened project's Help Menu/Update? If not, please do so. What is the brand/model/settings for the camera recording the video? Are the camera settings the same for the video that will and will not load into the project. Are all these videos from the same recording session or is their recording spaced over sessions and days? How are you adding the video files to the project? Are there error messages associated with the failure to load these video files? If so, what is the exact wording in these messages? Let us start here and then we can decide what next? Any questions or need clarification, please ask. Thank you. ATR If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7435449#7435449 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7435449#7435449 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Premiere Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

With Premiere elements 11, when Publish/Share (saving) a finished video, selecting H.264 .mov file type, what are the recommended Codec and Aspect settings for a crisp video and a small file size?

With Premiere Elements 11, when Publish/Share (saving) a finished video, selecting H.264 .mov file type, what are the recommended Aspect and Codec settings , for a crisp video with a small file size?

Gary Krouse
We will customize a very detailed reply, but
(a) What are the properties of your source media?
(b) What did you or the program set as the project preset to match the properties of the source media?
(c) What specific requirements do you have for this H.264.mov export file?
File size can be a compromise between bitrate, file size, and quality.
Thanks.
ATR

WARNING: Premiere CS6 won't load past "Loading ExporterQuickTimeHost" after QT 7.7.3 update

Just what the subject line says, Premiere CS6 won't load up past the splash screen and "Loading ExporterQuickTimeHost" after I updated to QT 7.7.3 (Win7). No other updates done, my CS6 is up to date. I reverted back to 7.6 and problem went away. Just an little word of warning to those who see the update pop up.
If you run into the problem, here's the link to download 7.6. You will have to uninstall 7.7.3 then instal 7.6.
http://support.apple.com/downloads/#quicktime

I ran into a similar issue on Premiere Elements 11: On program launch, the system hung on "Quicktimehost.pm". After some troubleshooting with no success, I:
1) Uninstalled Quicktime version 7.7.5
2) Installed Quickitme version 7.6
3) rebooted my machine
4) SUCCESS-> launched Premiere Elements 11 without issue
Hope this helps a few others!

Premiere cs6 won't load cs5 file

This project contained a sequence that could not be opened. No sequence preview presetfile or codec could be associated with this sequence type.
The project was created in CS5. I get this messge again, again, and again, even after CS6 DID work once. CS6 is supposed to load CS5-created premiere project and sometimes converts it, etc. Then won't load the converted project!!!!!
I am using creative cloud.
What is going on?

Jim, Thanks for the quick reply. The problem is indeed a missing codec, viz. intra100. There is a related problem that Adobe apparently has not solved: A/c to a technician. CS5 overwrites CS6 files and vice-versa (in creative cloud anyway). So, I am constantly having to re-activate CS6 because of using CS5 for things like markers.
The tech said they would be working on it (two or three months ago). Have you heard anything on this issue?
I am wondering if there is any simple way just to copy this particular coded for the moment.
Thanks again.

Premiere Elements 8 will not load a saved project

When attempting to open a saved prel the Elements states 100% loaded but the program becomes non responsive. Window 7 system. It will not open a large portion of the auto saved files. Everything was normal until 8:30.
Any ideas?
Thanks in advance for your help

Hello, 2481Russell. Premiere Elements has its own forum and you'll usually get better help with PRE questions there:
http://forums.adobe.com/community/premiere_elements
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Premiere Elements 9 not loading the workkspace or projects

Hi, I am new to the forum.
Have recently pruchased Premiere Elements 9 along with Photoshop Elements 9 and installed. PE9 works perfectly. Premiere Elements worked once but since then will not load the Workspace or a Project. Have uninstalled and re-installed in various modes as suggested by Adobe Support to no avail. Have downloaded the Trial Version also and this also will not load a workspace. Have 2 conmputers, a Desktop and a Laptop and as far as I am aware they are both up to date but perhaps I am not computer literate enough to know. Adobe Support suggest I try the forum so perhaps they are as confused as I am. Any help out there.

Bill
Many thanks for your advice over the last few days.
I use both a Laptop and a Desktop, but all my video editing is done on my
Laptop. This allows me to take my projects with me when at my Caravan or to
the video club that I am a member of.
The problem appears to be that on my Laptop my HDD capacity is only 100GB
and my free space is only 15GB even without installing Premiere Elements 9.
All my files are stored on my external HDD and its drive letter is set at G:
Itr's capacity is 700GB with currently 522GB free space. I delete all files
after completing a project and defragment
I also wanted to instal Premiere Elements 9 on my desktop but the HDD
Capacity on C: Drive is only 60GB with 14 GB free space and on the D: drive
again it is only 60GB with free space of 44GB.
I think your advice suggests that I need new computers?
Regards
Frank
Frank,
I do not recall if you have a laptop, or desktop computer, but if the
latter, adding another, physical HDD (Hard Disk Drive) is quite easy, and
inexpensive.
With SATA HDD's, when one gets to about 70% of capacity, they begin to slow
down. At 90%, the slowdown is quite noticeable, regarding the I/O
performance. Near 100%, drive failure is common.
The general recommended amount of defragmented free space is 20 - 30 GB, and
I recommend around 40 - 60 GB, to allow the drive some headroom to work with
the large working files, necessary in video-editing. This is above the Video
Assets, and the output AV files.
An external HDD is very useful when editing, but some considerations must be
made. A USB external is good for archiving, but little else. That connection
is very slow, and many users also experience read/write errors, when trying
to edit to/from those. In severe cases, this has resulted in the total loss
of all data on those USB externals. FW-400 is more stable, albeit still very
slow. FW-800 has worked very well for me, and eSATA is even better,
providing real-world performance akin to internal SATA HDD's.
If editing to/from the FireWire, or eSATA external, one should set its drive
letter permanently in the OS of the computer, so that it always appears as
the same drive letter.
Good luck,
Hunt

Premiere Elements 12 crash, lost all saved data on a new project.

I was working on a short project that had many video and audio clips. About 3 hours into the project Premier Elements 12 crashed. Now It will not open the saved data. It simply tells me "An unknown error occurred while opening the project" Am I SOL? Is this what I should expect as a regular from Adobe? More importantly, is there a method to recover the project? I am a new user to Adobe Elements and video editing in general.
Thanks,
Jordan M-

I've attempted to update the software. When I open the program up and go to the Help tab and Check for Updates, it tells me that it is already up to date. I've noticed through screen shots that other users' icons say 12.1 Mine does not and I still have performance issues while trying to render or upload.
My computer runs high end games at max settings, so as far as I can tell, my computer works fine. I would like to understand these updates further before I continue to analyse the issues I am having.
Also,
I ran a Program Compatibility Test and it tells me:
Issues found:
Program Compatibility:
Incompatible Application (referring to Premiere Elements 12)
Publisher Details:
Make older programs run in this version of Windows,
Package Version 1.5
Publisher Windows.
Make older programs run in this version of Windows,
Package Version 1.0
Publisher Microsoft Corp."
Detection Details:
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Architecture x86"
I don't want to flood you with to many questions. My priority is to just update the darn thing to see if that is my issue. I thought I would mention the test above as additional info that might be helpful.
Thank you for your help thus far, It's been of great use.
Jordan-

Premiere Elements 11. Can't open Project (PREL file) in Windows 8.1.

I have created Project (PREL file) in Premiere Elements 11 in Windows 7 Professional environment. I was able to open it with no problem.
Now I have Windows 8.1. When I am trying to open this project, I have a pop-up saying 'This type of file is not supported, or the required codec is not installed.'
HELP!!!!!

Levalt
From what you wrote, this is my understanding.
For each of your projects, you set up a special save location for the project file (project.prel) and the source media that go into that particular project.
If you have 12 projects, for each, you have a special save location (the project.file source media combo.)
Each of those 12 projects needs to be exported to a file saved to the computer hard drive. One suggestion might be is to save the export from each into a saved location name Grand Project Source Media.
It is these 12 exports that are going to be imported into the Grand Final product which will be outputted as wanted. At this point, those exports are your source media that needs to stay in contact with the grand projects. The source media that went into the individual 12 projects are out of the equation at this point.
But, back to the point that I was trying to get at. Each of those 12 projects that you start with has to have project settings (aka project preset). And, those project settings should match the properties of whatever you are putting on the Timeline of the each project. The project settings direct the program to set the right space in the Edit area monitor for editing so that you do not have black borders, pixel aspect ratio problems, and the like. So, I want to make sure that you have the right project settings for each project.
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If that is your project preset, what are your source media 1080i30, 1080p30, or something else?
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If you still have questions and need clarification about the above, do not hesitate to ask. I will explain another way if necessary.
Thank you.
ATR

Premiere elements 11 will not download existing project unless I re-start computer.

When I open Premiere Elements 11 and try to open an existing project the welcome page stops its download status indicator after a minute or so. Sometimes the entire welcome page disappears, and I have to re-open the software. The only way I can get a project up and running is by re-starting the computer. I've already re-installed the software twice, but that is not working. I have windows 7 64 bit.
Any help appreciated

aaron-friedman
Can we assume by download an existing project that you mean open an existing project? Please excuse the question but I do not want to take anything for granted in trying to build a troubleshooting strategy.
What is the size of the existing project that you are trying to open?
Have you moved, deleted, or renamed any of the source media that went into this project after you saved closed the project?
What went into this project...project preset, source media properties....?
You wrote that you are using Premiere Elements 11 on Windows 7 64 bit. Typically that is a good combination, you have a 64 bit application running in 64 bit system where the program can take advantage of the 64 bit resources. But, just what are your 64 bit resources in terms of installed and available RAM and free hard drive? Any chance the project has a lot of photos with pixel dimensions that are grossly oversized for the project settings and the program?
Do you have any problems working with a new project or projects? Is it just this one that has problems?
Let us start here and then decide what next based on your forthcoming details.
Thanks.
ATR

Why wont Photoshop elements 12 save to DVD in MPEG2 format when I have Premiere Elements 12 package loaded onto pc also?

I purchased the Adobe Photoshop Elements and Premiere Elements 12 package at Best Buy. I created a slideshow within the Photoshop Elements Package. When finished, I tried to save it using the instructions noted within the Help section of the Photoshop Elements 12 application. The slideshow was saved outside of Adobe Premiere Elements. When I tried to playback the DVD to which the slideshow was burned, it wouldn't play in my regular DVD player or a Blue Ray DVD Player. There is no instruction to import the slideshow into Premiere Elements prior to saving it to a DVD. The WMV format that Adobe uses will not allow the DVD to play anywhere other than my PC, or another P.C. The help section of the application states that the the file would automatically be converted into a MPEG2 format using the Photoshop application. Please explain what I'm missing!!! Desperate for help, as I have a family reunion this weekend, The DVD has 450 photos on it and the DVD was part of a gift package for the family. Thanks in advance for any assistance.

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

In Premiere Elements 11 how do I delete projects & associated files & folders?

How do I delete projects & associated files & folders once I've finished with the project in Premiere Elements 11. There is information available for Premiere Elements 7 but not for 11

For PrE 7 (I think that it is still in print), Amazon has Steve's Muvipix Guide to Premiere Elements: http://astore.amazon.com/chuckengelsco-20/detail/0615248993/104-3709942-5611121
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Good luck,
Hunt

Help with Photoshop Premiere Elements 13 not loading

I have asked this question now three times with no answer. The troubleshooting website goes round in circles so there is only a forum to get help? I am so frustrated with the whole thing and if I dont get this osrted then I have no option but to send it back.
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Thank you for replying JOhn. Im new to this
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