Premiere Elements 8 won't open on my new laptop.
I bought a new laptop (Toshiba Satellite, i3 processor, 16G RAM), uninstalled Premiere elements 8 from my old laptop and installed it on my new machine. But when I try to open it, it won't open. Instead it opens the programs (X86) folder and displays all the files and folders. What do I need to do to get it to open?
But when I try to open it, it won't open. Instead it opens the programs (X86) folder and displays all the files and folders.
You've definitely installed it wrong. Or your shortcut is set up wrong.
What happens if you browse this folder and double-click on the exe file?
Similar Messages
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I have been using it successfully for a year.
I have 86gig free and 16gig RAM.
EventViewer says:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: Display.dll, version: 6.0.0.0, time stamp: 0x5041d00d
Exception code: 0xc0000005
Fault offset: 0x00000000000230bc
Faulting process id: 0x1150
Faulting application start time: 0x01ceda4eb7ce1e83
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Display.dll
Report Id: 442d0a58-4642-11e3-aa1f-e02a822f3926mrfcj
By any chance are you working from a dual monitor setup?
Are you on a network? Are you using non default locations for program installation and/or program associated folders and files.
Have you looked at deleting the Adobe Premiere Elements Prefs file? In Windows 7 or 8 or 8.1 64 bit, the path is:
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Check Folder Option mentioned below so that you can see whole path.
If you do have the latest version of the video card driver installed, consider deleting the BadDrivers.txt file. I am assuming that you have Windows 7 or 8 or 8.1 64 bit Windows and not XP. So, the path to the BadDrivers.txt file should be
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path.
Looking forward to your results.
Thanks.
ATR -
Some downloaded email won't open on my new laptop
This is a brand new Macbook Air. The emails arrive in the inbox, may many of them won't open. They lock up when "Loading..". These same emails open perfectly on my iPhone 4. Many of the emails that I cannot open are from trusted sources. Also, It does not appear to matter whether or not the email has an attachment. What am I doing wrong?
Duplicate post; please only post one time on a topic. Thanks....
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Adobe Photoshop elements - the catalog will not open on the new laptop I just bought.
I installed the Adobe software for Elements 5.0. The catalog won't open. The new laptop uses Windows 7. Could that be the problem? If so, how do I rectify the problem?
Hi,
Actually, I did eventually get it to open. However, the photos are no longer tagged. I recovered the photos from my external hard drive, which is where I always stored them.
So you are saying that I would need to actually to a BACKUP from ELEMENTS itself? If I do that, the tags will still be attached to the photos? I have over 6000 photos. I do not want to have to reorganize and re tag them again.
Thank you for any suggestions you can provide! -
Adobe Premiere Elements Won't Start A New Project?
When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.
xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR -
I transferred my apps from one Mac to a new one and now my Elements won't open Why?
I transferred my apps from one Mac to a new one and now my Elements won't open Why?
You can never, never transfer an installed copy of PSE. PSE is not a tidy package like most mac apps; the installer strews stuff all over your hard drive and neither you nor the migration assistant can ever hope to find all the necessary bits and pieces.
Now you have kind of a mess to clean up. First download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
It won't seem to do anything, but it's necessary in order for you to be able to successfully manually remove what did get transferred so that you can reinstall PSE.
Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
Then you can reinstall PSE from scratch. -
Photoshop Elements won't open. I have tried re-installing. I have windows pro 7
Photoshop Elements won't open. I have tried re-installing. I have windows pro 7
Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
Select that file and click Next.
Then click Finish.
You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen. -
When I click on New Project in Premier Elements 12 it will show the barber pole for about a minute and then not open. There was a previous thread about this and I tried all the solutions: Updating Drivers, updating Quicktime etc.. and nothing works. Very frustrated because I called phone support and they are going to make me pay for help. Ridiculous.
These are my computer specs:
Elements Organizer 12.0.0.0
Core Version: 12.1 (20140303.12.1.49334)
Language Version: 12.0 (20130925.r.43436)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
Catalog Size: 76MB
Catalog Cache Size: 2.7GB
System:
Operating System Name: Windows 7
Operating System Version: 6.1 Service Pack 1
System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 6GB
Free Memory: 4.1GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.74
Adobe Reader Version: 11.0
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (HL-DT-ST DVD+-RW BUS: 1 ID: 1 Firmware: GH70N)
E: (PLDS DVDRWBD BUS: 1 ID: 1 Firmware: DH-12E3S)Scanny49
I realize that I am late coming to your thread, so please let me know if you have been there and done following when trying to open a new Premiere Elements 12 Windows 7 64 bit new project.
1. Have you right click the Desktop Icon for Premiere Elements 12 and selected Run As Administrator? Do you verify that you are running Premiere Elements 12 from a User Account with Administrative Privileges?
2. Have you created a new (additional) User Account with Administrative Privileges and tried to install and use Premiere Elements 12 from it?
3. Have you tried to launch Premiere Elements 12 after you have disable the Startup programs which run in the background?
See Run/Msconfig/Start Up (disable all) and Services (disable all except leave check mark next to Hide All Microsoft Services).
4. Check out the Hosts file for anything written below the default view
Local Disk C
Windows
System32
drivers
etc
and in the etc Folder is the hosts file whose Notepad document you open by right clicking it, selecting Open, then Notepad. There should be nothing below the last line that you see in the following default hosts file Windows 7.
If you do have to edit the hosts file Notepad documents, make a backup copy of it first.
Please review the above and determine if any of that works for you.
We will be watching for your progress.
Thank you.
ATR
Add On...Did you say whether or not you downloaded and installed the 12.1 Update for Premiere Elements 12 and Elements Organizer 12? -
My Premiere Pro won't open and keeps coming up with a 0xc000007b error message!! I have uninstalled and reinstalled it but it will still not open.
It worked for me, any way we have to do following things now, I have seen this happens becasue of the corrupt dll for Visual C++ packages. if the following thing will not work, I am affraid we have to reinstall the windows 7
Good Luck
Try to remove all the Visual C++ 2010 Redistributable and Visual C++ 2008 Redistributable Packages (both x86 and x64) from the Control Panel
Download and install following Visual C++ Redistributable Packages
Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) -
I have just updated to 7.0.1 and suddenly my search results won't open in a new tab
I have just updated to 7.0.1 and suddenly my search results won't open in a new tab (let alone a new window - something I much preferred in the past) although this option is checked.
I even installed Tab Utilities Light Options - all of it's options work, but not for Search Bar.
When I choose one of the search results and want to view several items on that site (let's say a page with some 50 photo's), there seems to be no longer a way to return to the original search result. I have to start from scratch.
I hope this can be 'mended' because this is utterly annoying.
GreetingsAlthough 6 other people seem to have encountered this problem, nobody has offered a solution yet. Perhaps the following will put some Firefox gurus on the right trail.
When I said "my search results", I meant the results obtained with Google (standard when installing Firefox). Now I have tried another search engine (Dogpile) and there The tabs do work. Very strange, isn't it ? -
My iTunes won't open on the new ios7
my iTunes won't open with the new iOS7. it will start to open then crash.
Hi Kori,
Close all apps: Double click on the Home button, then swipe up on the mini screens displayed above each open app.
Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your iTunes will open.
Cheers,
GB -
Adobe Premiere Elements does not open after installation
Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
I use a Windows laptop: Asus Intel Core i5-2430M, 2,4 GHz
I hope you can help me out!
Thanks!
IngeYes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
thanks
Inge -
I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30.
This is Photoshop Elements 8, and I have the original disc with serial number so I can re-install that.
The probelm is I'd need to de-cactivate the serial number before un-installing, and I need to open the programme to do that.
Any ideas?
ThanksOkay, I've found that this is a recognised problem.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Error "Licensing has stopped working" | Mac OS
and all the solutions tell me to find the folder FlexNet Publisher in my library.
Problem is FlexNet Publisher doesn't seem to exist there. Can't find it anywhere on my hard drive.
Gettting down to the end of that page gives me the following info....
The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.
Well it looks like backing everything up using Time Machine may have caused all this problem. Anyone know how to get Flexnet Publisher back? -
Premiere Pro & Premiere Elements Crash When Open Together?
Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
I have PE10 and am doing a trial of Premiere Pro CS6.
Both crash fairly quickly when open together.
i7 2600K
Windows 7 64 Bit
16GB RAM
GTX 470
Corsair AT 850 Watt PSU
Thanks!The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
Good luck,
Hunt -
Photoshop Premiere Elements 11 as second program on a laptop
I have the program Adobe Premiere Elements 11 installed on a new laptop. I now want to edit on the laptop a document created on my PC project. The system installed on the laptop program will not load the video files but so that the clips appear in terms of time for processing, but not as images. Where is the problem?
Good evening
I made a film project with Premiere Elements 11 on my computer, Windows 7. Now I tried to continue this work on my laptop, but it does not work and I cannot find the problem.
Photo of my project when I work with it on my computer:
When I try to continue the work on the project with my laptop, I receive the following message:
After asking for the activating code I'd liked to continue to work on the project with my laptop, but now the movie and the clips are showed like this:
I cannot find out what the problem is. Do you have an idea what I did not correct?
Thank you very much for your help, kind regards
Daniel Gruenenfelder
Von: A.T. Romano [email protected]
Gesendet: Dienstag, 4. Februar 2014 17:04
An: Fix und Foxy
Betreff: Photoshop Premiere Elements 11 as second program on a laptop
Re: Photoshop Premiere Elements 11 as second program on a laptop
created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <http://forums.adobe.com/message/6084779#6084779
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