Premiere Elements 9.0 gets mixed up

I have been using PE9.0 for about a month. When I first installed it things seemed to go OK but after several editing sessions of a particular project, I started seeing the same iamge for every picture in the project. In the timeline PE9 shows the right file name but shows the wrong image. When I share the project, same thing - every or many of the pictures have the wrong image. This stared happening to me on every project. I completely removed PE9 from the system and reinstalled it and the same thing happened.
My projects are small to medium size (several short videos and 15-20 pictures). My computer is about as strong as your going to find for an ametuer. Intel i7 960 at 3.3 GHz with 12 GB RAM, 1TB HDD, Radion graphics card.....
Anybody having this issue?
Thanks
Bob

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Cheers,
Neale
Insanity is hereditary, you get it from your children

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