Premiere Elements 9.0 will not open

In August 2011 I purchased Adobe Premiere Elements 9.0 with a new Dell PC using Windows 7 64-bit. Since then I have used Premiere Elements many times for video editing without problems. The last time I used it was about 3 months ago. This week I tried to use Premiere Elements, but was unable to load it. The software would start to load up to the point of displaying the full screen with task bar, but without showing the individual “panes”, at which point it appeared to freeze. If I then tried to use the drop down menus (File/New/Project or Files/Open Project) an error message would pop up saying “Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.” after which the program would shut down. I have tried unistalling and reinstalling Premiere Elements, but it has not solved the problem. Any ideas how to fix it?

DavidBrum
If the Premiere Elements 9.0/9.0.1 problem set in after the installs of any one of the programs installed, then you should rule that factor in or out for each systematically. Each would be a prime candidate for troubleshooting exploration.
But, before you do that, let us try deleting the Premiere Elements 9.0/9.0.1 settings file. In Windows 7, 8, or 8.1 64 bit, it can be found in the path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements Folder
9.0 Folder
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not correct the problem, then deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
IMPORTANT
a. Make sure you are working with Folder Option Show Hidden Files, Folders, and Drives active so you can see the complete path.
b. Do not detour or get lured into a Premiere Elements 9.0 Folder instead of the Premiere Elements Folder/then 9.0 Folder.
Please let us know the outcome.
Thank you.
ATR

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