Premiere Elements 9: .AVI file - no sound

I am using Premiere Elements 9, video files imported using the import function in Adobe Organizer from an Insignia NS-DV1080P digital video camera. File format is .AVI.
The videos play fine from the organizer and other video players, however when I edit the files with Premiere Elements 9 the audio is all but lost. There is an audio track in Premiere but the sound is so quiet as to be nearly gone. Increasing the audio using the volume controls makes no difference. Video is also very jumpy.
I have used different presets, but have not found any difference between the various settings.
System info:
Windows 7 Home Premium 64 bit
AMD 2.60 Ghz Processor
6GB RAM
Has anyone come across this problem, or do you have any idea how to fix it?

Welcome to the forum.
AVI is but a wrapper, and can contain a lot of different "stuff," both Audio and Video. This ARTICLE will give you some background, and some tips on finding out what is inside the AVI files.
Some cameras also record a mono signal, and this can often lead to very low dB levels in PrE/PrPro. Often, just doing either a Fill Right, or Fill Left will get the levels up to adequate. In some cases, one would need to duplicate the mono file and align it with the original. I would Pan one Left and one Right. The mix-down will be 2-channel anyway.
Also, you can increase the Gain of the Clips, by Rt-clicking and choosing Audio Gain. Just Click-drag on the 0.0 to increase.
There are other possibilities, but where you seem to be observing this in your workflow, I feel that they are unlikely candidates. We can address them, should the above not help out.
Good luck,
Hunt

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Adobe Premiere Elements 9 AVI file trouble

I recently had to re-install Adobe Premiere Elements 9.0 to my new hard drive.
All of a sudden I am no longer able to import AVI files.
I have done this literally thousands of times in the past and now I am prevented from doing so.
There is probably a simple fix and I'm not sure about Codecs nor do I need to learn about them,
I just want to import some simple AVI clips. help. HELP. HELP ME PLEASE before I go mad
(I am a windows user)

LucyC
Thanks for getting back to us on this issue.
Based on what you just wrote, let explore the following direction for the troubleshooting. If this approach works, great; if not, we think about this some more.
If you say that these untouched .avi files are from the Canon Powershot, I am guessing that they probably are MotionJPEG.avi. That MotionJPEG video compression can be a nuisance to deal with at times. Sometimes it appears that the matter is more the availability of this video codec to the project rather than its absence in the system.
Did the Canon Powershot come with a utility that you had installed on the old hard drive? And, did you reinstall that utility after the hard drive replacement? If not, that is a consideration. Some believe use of the camera's utllity is a way around the Premiere Elements MotionJPEG issue when it pops up.
Another approach would be to download and install the tryout Morgan MotionJPEG codec (for now for troubleshooting purposes) so that we can rule that aspect of the issue in or out.
http://www.afterdawn.com/software/audio_video/codecs/morgan_m-jpeg_codec.cfm
We will be watching for your follow up when you get a chance.
By the way, did you remember to reinstall the 9.0.1 Update for version 9?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
Thanks.
ATR

Premiere Elements 10 AVI file with MJPG CODEC

I am working on a project in PE 10 with video clips exported from MPEG Streamclip as AVI files. They are sports highlight clips of about 20 seconds each. I've been doing projects like these for years and have had no problems since my last post here in 2009.
After importing 30 clips to PE 10, editing the clips down, adding a highlight circle to each clip, and adding titles, I realized I wasn't getting any audio from these clips. I thought that was strange but added some background music which I thought would be fine. But the high schooler who I'm doing this for would like the game audio, so....
I began investigating here. I opened GSpot and found that these files use the MJPG Codec and that the Codec is installed. So I rendered the files (using 5 clips instead of all 30 just to see if this worked first) and the audio plays in the small window. (I also looked at some clips from projects I've done with audio in GSpot to see what Codec they used, which was DivX.)
But in PE 10 I'm still not getting audio. Is there something I can do to the video clips, or the project settings in PE 10 to get the audio back?

I spoke too soon. I thought the new clip had audio because I was seeing an audio track in the timeline (which I was not seeing before saving with the new settings in MPEG Streamclip). But there is no sound.
When I open the new clip in G Spot it says the audio codec is PCM Audio:
I'm guessing there is something different about the video camera used to shoot this video but there must be way some way to get audio in PE 10. Like other postings, when I play the clips, before changing the settings in MPEG Streamclip, using VLC I'm getting the audio.
Any other ideas?

Premiere CS5 import avi clips without sound. How can I import avi clips with sound without convert?

Dear Adobe Forum,
I have the following problem, please help:
I would like to import avi clips in adobe premiere. All clips have the same avi codec. But unfortunately my adobe premiere does not import the sound of a few
avi clips. It is wired because about 10 out 70 avi clips which have all the same avi codec does not work with sound in premiere CS5. In the timline premiere import the video and audio line but there are no audio waves in the about 10 avi clips. additonally premiere plays the 10 avi clips in the source monitor without sound. Furthermore when I open the 10 avi files without adobe premiere they have sound, but with premiere there are no sound in the 10 avi clips.
What can I do, so that I can import all avi files with sound. I do not want to convert each of the avi files because then they have not a good quality and it is to complicated and it takes to much time to convert all files in this video project and in the other video project in my future.
Consequently How can I import all avi files so that they have immediately sound? Do I have to change some premiere settings?
Thank you in advance
Leonardo

Now I show you details of 2 files:
the first video clip which you can import with sound (works):
Video:
1280 x 720
data rate: 4259 kBit/s
total bitrate: 4387 kBit / s
Single bit rate: 29 single images / second
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 63.5 MiB
Duration                         : 2mn 1s
Overall bit rate                 : 4 388 Kbps
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Format settings, GOP             : M=3, N=15
Codec ID                         : H264
Duration                         : 2mn 1s
Bit rate mode                    : Variable
Bit rate                         : 4 248 Kbps
Maximum bit rate                 : 4 001 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.154
Stream size                      : 61.4 MiB (97%)
Audio:
Bitrate: 128 kBit/s
Channels: 2 (stereo)
sampling rate: 48 kHz
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : FF
Duration                         : 2mn 1s
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Stream size                      : 1.85 MiB (3%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 21 ms (0.64 video frame)
the second video clip which you can import without sound (doesn't work with sound):
Video:
1280 x 720
data rate: 4278 kBit/s
total bitrate: 4406 kBit / s
Single bit rate: 29 single images / second
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 69.3 MiB
Duration                         : 2mn 11s
Overall bit rate                 : 4 407 Kbps
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Format settings, GOP             : M=3, N=15
Codec ID                         : H264
Duration                         : 2mn 11s
Bit rate mode                    : Variable
Bit rate                         : 4 267 Kbps
Maximum bit rate                 : 4 001 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.154
Stream size                      : 67.1 MiB (97%)
Audio:
Bitrate: 128 kBit/s
Channels: 2 (stereo)
sampling rate: 48 kHz
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : FF
Duration                         : 2mn 11s
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Stream size                      : 2.01 MiB (3%)
Alignment                        : Split accross interleaves
Interleave, duration             : 21 ms (0.64 video frame)
Consequently, as you can see, they have both nearly the same information
Both video clips have the following audio codec:
AAC
In the folder where all raw video clips exist there are a few new files with the codec ending: .AVD ("the name of the file".AVD)
But the 2 video clips mentioned above does not have any files like .AVD oder something else like that. But the first one works and the second one doesnt work.

Can I play adobe premiere elements media cache files (original files lost)

I have Adobe Premiere Elements 9 and have lost a number of the video original files and updated video files.
However, I noticed that I have numerous adobe premiere elements media cache files (I dont think I ever cleared out the cache) - are these playable or am I able to use these to re-create the originals / make replacement videos.

OK, thanks for your prompt reply. I thought I could access them in some way to either view or re-edit.
I might as well delete them, if they no longer have a use.
Neil

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I just recently upgraded my system to Windows 7 64 bit (with 8 GB of RAM), and loaded the Photoshop/Premiere Elements 9 combo pack. I have run both versions 7 and 8 in the past with only minimal memory issues under Vista 32 bit with 4 GB of RAM, but no issues as far as loading AVI's, jpgs, mp3s, wav, etc file types. With this new version Photoshop Elements appears to work ok, but in Premiere Elements, I can not load any common file types without getting the error "Generic Failure - This type of file is not supported or the required codec is not installed". The other issue is that after I load the media from a given folder on my main drive "C", it's looking for the media in a folder on my "D" drive??? I tried to work this out through customer support, but was unsuccessful. This last time I called, they wanted to charge $24 for the call. I complained to the support person that they had never really solved my issue on previous calls so he suggested using the forum. Has anyone run into these issues?
I've tried uninstalling and re-installing the software and have loaded all of the current updates, but I am not able to use Premiere Elements in it's current state. Any help will be appreciated...(note, this is the only application that I am currently having issues with on my upgraded system - all other software - probably 25 plus apps including Sony Vegas Movie Studio HD Platinum v 10, which I may have to switch to entirely, appear to be working well).
Thanks in advance for your help!

For the CODEC issue, it could well be that your new OS is lacking some of those on the previous, though that would not explain the JPEG, for instance.
Going back, Windows would automatically install many CODEC's, including all the MS CODEC's. With some versions of Vista, one had to manually download and install a Vista CODEC pack. Now, I have a strong aversion to downloading any non-MS CODEC "packs," and would urge you to think long and hard before doing such.
If you do not have G-Spot, a great, free utility, I'd get it, and see which CODEC's are installed.
Good luck,
Hunt
PS - for any error messages that you get with any of the Adobe CODEC's, see this ARTICLE.

Premiere Elements 11 AVI Audio Issue

Hey there,
I'm fairly new to this software and am playing around in it to get a feel so bear with me if I'm completely overlooking the source of my problem.
When I import my video to the editor, about an 8 minute .avi clip, the video plays at regular speed but the audio sounds like it's slowed immensly. (A low growl, can't tell if it's only bass or the audio slowed to 400% about.) I've tried speeding up the clip (audio included) and it just becomes a faster version of the slow growl audio. The original video plays fine in the clip organizer and in windows media. I've tried saving, rendering, etc. but it doesn't help. Non .avi clips seem to work fine, it's just the one's from my screen recorder (which may be the issue) that 'brake.' I hope someone understands what my problem is, any misunderstandings, feel free to ask.
Thanks for your time, cheers.
-Karsten

Some reading that may help... and adding to the questions that have been asked
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen
shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
And, since you are new to PreEl, some instruction links
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-and http://tv.adobe.com/search/?q=Premiere+Elements
-be sure to click More Results at the bottom of the "tv" page
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

Premiere element 10 ; no picture only sound

I have a big problem. I have Premiere Element 10. It has worked without any problem for many months, but now i have a prob...
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Welcome to the forum.
With PrE 10, what OS version are you running?
Do you have an nVidia graphics card?
If so, please see this thread: http://forums.adobe.com/thread/1317675?tstart=60
Good luck, and please let us know a bit more.
Hunt

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As it says at the top of the forum, we'll need lots more information in order to be able to help.
How fast is your processor and how much RAM do you have? How much free, clean, freshly defragmented space is on your C drive? When did you last run a program like Advanced System Care to clean and tune your computer? http://www.iobit.com/advancedsystemcareper.html
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Does holding down the left side Ctrl+Alt+Shift buttons as you launch the program help?
Have you tried uninstalling and then reinstalling the program?

Adobe Premiere Elements 7.0 Files in video rendering misplaced.

I wasen't sure where to post this, but i'm having trouble with Adobe Premiere Elements 7.0
While editing a video in this program, I can add multiple videos to my hearts content. It looks good. But when I render out my video, no matter what the format, all the videos that I placed are scattered around randomly. Some only a few inches away from where I put it, some alot further. The only file that usually stays where I put it is the first video file I add into the presentation. Has anyone got anything to help solve this? I can't buy any newer versions of this program, As I am currently short for money, so that is not an option, Is there anything to help?

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bang surgical
Thank you. That is good news of sorts.
MotionJPEG video compression is often problematic for Premiere Elements (any version).
When it does present a problem, there are several popular remedies
a. If video was recorded with camera, then determine if there is a utility that came with the camera
and install it to get the required codec.
b. Download and install a MotionJPEG codec. The Morgan MotionJPEG codec has been used
successfully by many over the years. Sources of MotionJPEG may be available online.
Morgan Multimedia - News
c. Conversion of the MotionJPEG.asp to another format. You might want to start with
HandBrake
http://handbrake.fr/
in order to obtain a H.264.mp4 file.
Please review and consider the above and then we can try to sort out which would be best for your
projects.
Thank you.
ATR

Premiere Elements 9: .AVI file - no sound

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