Premiere Elements 9, Closing down due to serious error?

Premiere Elements 9, receiveing "sorry, a serious error has occurred that required Adobe Premiere Elements to shut down" all day. What is going on?

jrhalphen
Thanks for the reply
What computer antivirus program do you use? Please remind me if you have disabled the antivirus and if doing that has any affect on the problem.
You wrote
When Premiere opens it says get latest Inspiration Browser, should I do
that, too?
Just ignore that message and cancel out of it and any other messages encouraging you to Sign In. The photoshop.com feature has been discontinued but those detouring messages persist. We can talk about video and pdf tutorials once you get the program to open properly and it is prepared for work.
You wrote
Have media stored on file in desktop. Cannot open anything in Premiere to
"save to Premiere."
That should be temporary until we get the program to work. Keeping the media there instead an external hard drive keeps external hard drive out of the troubleshooting equation. You will import your source media with the project's Get Media/Files and Folders and drag it to the Timeline. The media that are in the project are just copies of the originals that need to trace back to the originals on the hard drive.
You wrote
I can open Premiere and click new project MY PROJECT, nothing happens. If
I change name of project to something else that is when I get the error
message that Premiere has to close, I still get that message. I cannot
get anything into Premiere or get any thing to open such as get files, etc
and
My computer says I have new version installed.
What is this new version installed - are you referring to the video card/graphics card driver version?
If so, then as John has suggested, go to the web site of the manufacturer of your card and check there to determine if you have the lastest version of the driver. If you do, then we delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. After you do that and open a project, the program will generated a new BadDrivers.txt file and hopefully the program will be gone. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so you can see the path.
If we are left with the same problem after all that
First. Delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
If that does not work, then next go for
Deactivation (which is not possible if you cannot open a project) ... so bypass that step
Uninstall, the usual Control Panel/Installed Programs route
ccleaner (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete uninstalls and/or installs.
http://www.piriform.com/ccleaner
Reinstall with anti-virus and firewalls turned off.
After the program is installed, then install the 9.0.1 Update.
If none of the above works, then try installing and opening Premiere Elements 9.0/9.0.1 from a new User Account with Administrative Privileges.
Please review and try in the order mentioned. We will be watching for your results. If you need any clarification before you begin, please let us know.
Thanks.
ATR

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pe11 worked well at my Laptop.
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I already reinstalled it, tried to start with admin rights, but it doesn't work.
Thanks for your answers!
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Matze S
Premiere Elements 11 on Windows 7 64 bit.
Before a week ago, how long had you been working with Premiere Elements 11 on Windows 7 64 bit without problems?
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Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
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in which it exists. Be sure to be working with Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
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ATR

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Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem

So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
sorry, a serious error has occured that requires adobe premiere elements to shut down.
Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
Some other info:
My computer runs on windows 7
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Yes Bill,
I too have been very errant in turning off the CA Vet Security system , it too causes problems .
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Bob

Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

When I try an open the original project or a copy of it I get this message.
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried to create a new project and get the same message.
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Hi
a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0). I can choose open project, and choose my project. The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there. Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
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And, some information to help with install problems
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7
and
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Chat http://www.adobe.com/support/download-install/supportinfo/
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Dear scripters
here I am trying to relink the book contents from different path. While I am running this script my indesign cs2 is shutting down.
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Sabine
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Premiere Elements 9, Closing down due to serious error?

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