Premiere Elements 9 for Mac Crashing Constantly
Hi, I recently installed Adobe Premiere Elements 9 on a brand new Imac with 4gb memory and a 1333 MhZ DDR3 processor. And the program literally crashes about every 30 seconds. I get maybe three tasks accomplished before it hangs, spins the ball and crashes completely. I can't find any consistent set of behaviors that causes this to occur bit I find it absurd given the newness of the computer and the software. Is 4gb RAM just too little to run this thing or is it just buggy. Thanks for any help, it's endlessly frustrating to have to save after literally every change I make before having to reboot the software yet again after it crashes.
Thanks.
As I said, you will need to start a project and manually set it to the correct project settings.
I can't say what those settings are because your cam shoots in four different video formats.
Ideally you should only be shooting in FXP mode and then selecting the project settings for Full AVCHD 1920x1080 Stereo. (Make sure you're also correctly designating whether this is PAL or NTSC footage.)
If you are shooting in something other than FXP mode -- particularly if you are shooting in a mode that uses other than 1920x1080 video -- the program may be misreading the AVC metadata and setting up your project improperly.
Also note what I said about red lines on the timeline appearing above your clips. Setting up your program properly is VITAL to a successful editing experience. This is especially true the first few times you use the program because the program activates certain components based on your project setup.
Part 1 of my free 8-part Basic Training series for Premiere Elements support site Muvipix.com will show you how to set up a project properly.
http://forums.adobe.com/thread/537685
Similar Messages
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Language for Premiere Elements, for MAC
Hello,
What's the reason for doesn't launch Adobe Elements for MAC (last version = 12) in spanish language?
Thankstutan25
Some purchased Adobe Premiere Elements Editor or Adobe Premiere Elements Quick Editor from the Mac App store instead of Premiere Elements Mac from Adobe.
I checked online regarding the Mac App store and their Premiere Elements offered...
http://helpx.adobe.com/photoshop-elements/kb/purchases-mac-app-store-faq.html
looks like last date on document is around May of 2013.
Note that even there
Spanish is not an included language for "Photoshop or Adobe Premiere Elements".
Curious.
I suspect only Adobe has the answer for no Spanish version of the product. You could contact Adobe via Adobe Chat to determine what workaround, if any, exists for those wanting a Spanish version of the product.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges
If you want to contact Adobe via its Adobe Chat regarding this matter, please click on the link above, and, when it opens, click on the statement "I still need help" to bring up the Adobe Chat. The Adobe Chat the "Orders" part of the category of "Orders, Refunds, and Exchanges" is probably a good start.
Please let us know the outcome.
Thank you.
ATR
Add On...Depending on the result of your contact with Adobe Chat, you may want to file an Adobe Feature Request/Bug Report Form on the matter.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=12 -
Bridge for Mac crashes constantly
I'm running Bridge for Mac 3.8 on a 32 bit MacBook Pro with OSX 10.6.8.
I have been trying to transfer music from iTunes to the Z2 without any success. Every time it ends either with Bridge for Mac crashing or with a fail error. If I attempt one file at a time it works but if I try to transfer multiple files in a playlist, even if there is room on the Z2, the transfer fails.
Solved!
Go to Solution.Hi Koalabravo,
I'm sorry Bridge didn't work for you. If you give it another chance, you could send me error logs and I'll have the development crew look at your problems.
In that case, here's how to get error logs from Bridge:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David -
What is the smartest way to apply green screen effects in premiere elements for mac?
Videomerge looks messy and difference matte kills the foreground and difference video entirely, leaving only the background
Mike Way Jr
What version of Premiere Elements are you using on your Mac computer?
Did you apply the Difference Matte write up that I posted? Many Premiere Elements Windows and Mac users have reported using the technique described for Green Screen.
http://www.atr935.blogspot.com/2013/05/pe11-difference-matte-as-substitute-for.html
I have not heard of any alternative for the Premiere Elements Mac user other than go Premiere Elements Windows.
Please review and let us know the outcome.
Just not to take anything for granted, I ask "Have you reviewed your green screen prep work?"
Thank you.
ATR -
Photoshop elements and premiere elements for mac in spanish?
Hello I´ve change from PC to MAC and I want to buy the new version elements 13 for Mac, but when I go to buy it I haven´t got the spanish option... Do you know if I download it in english I can change it before to spanish???
Excuse me for my english I hope you can understand meMaria.garcia.arcos are you purchasing Photoshop and Premiere Elements 13 from Adobe directly? If so multiple languages should be supported. I would recommend contacting our support team directly at Contact Customer Care if you have any questions regarding your specific order.
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How can i buy and download adobe premiere elements for mac without being a student?
I can buy it for windows. And the student/teacher edition is there for mac and windows. But no mac-version for mac available on the pages. How? Why?
Buying guide: version comparison | Adobe Premiere Elements 13
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Adobe Premiere Elements for Mac
Is there any version of the Adobe premiere elements that works on Mac and Windows?
Thanks.Hi coopint
premiere elements is a cross-platform license. one purchase supplies two installers for both (mac and pc) installations. -
I accidentally purchased Adobe Photoshop and Premiere Elements for Windows, but I need it for Mac. Please advise.
Return, cancel, or exchange an Adobe order
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Text Save Style in Premiere Elements 13 Mac
I can't save styles for text in Premiere Elements 13 on my Mac. I can make one, only one, but it won't save the name and lately it hasn't even saved the style. What should I do to fix that?
TheWhimsicalSort
Premiere Elements 13 Mac
Are you working in the Expert workspace or the Quick workspace of the program?
Adobe has just released the 13.1 Update for version 13. Have you downloaded and installed it? If not, don't right now.
Please do this mini test first in a new project...
1. Open the Titler with Text Menu/New/Default Text
2. In the Text Section of the Titler create your text, apply a style to it from the Styles Section of the Titler, and save
the text style in the Style Section of the Titler.
If that is what you have been doing, then update from 13 to 13.1 And, repeat the mini test run. Do you have the same problem
in 13.1 as you did in 13?
If so, go to the Quick workspace, and repeat the mini test run there. Do you have the same problems in the Quick workspace as
you did in the Expert workspace?
If that does not help the situation, then please delete the Premiere Elements 13/13.1 setting file which should be found
Users
Owner
Libraries
Application Support
Adobe
Premiere Elements
13.0
Please let us know the outcome.
Thank you.
ATR -
Performance problems when using Premiere Elements for photo slideshows
Hello,
I had been using Premiere Elements 9 (PE9) to make a simple slideshow for my parents from their vacation trip and I ran into some serious performance problems. I had used it to create similar projects before, but not nearly as big. This one is like 260 photos, so basically it is 260 seperate clips. I have a POWERHOUSE workstation (see below) so it isn't my PC. Even when PE9 crashes, looking at my performance monitor my CPU and RAM aren't even halfway being utilized. I finally switched to Windows Movie Maker of all things and it worked seemlessly, amazing really. I'm wondering if I was just using PE9 for something other than what it was designed for since there weren't really any video clips, just a ton of photos that I made into video clips, if that makes sense. Based upon my experience with this so far, I can't imagine using PE9 anymore for anything really. I might have the need for a more professional video editing program in the near future, although it does seem like PE has a lot of features. How can I make sure it utilizes my workstation to its full potential? Here are my specs:
PC
Intel Core i7-2600K 4.6 GHz Overclocked
ASUS P8P67 Deluxe Motherboard
AMD Firepro V8800 Video Card
Crucial 128 GB SATA 6Gb/s Solid State Drive (Operating System)
Corsair Vengeance 16GB (4x4GB) Memory
Corsair H60 Liquid CPU Cooler
Corsair Professional Series Gold AX850 Power Supply
Graphite Series 600T Mid-Tower Case
Western Digital Caviar Black 1 TB SATA III Hard Drive
Western Digital Caviar Black 2 TB SATA III Hard Drive
Western Digital Green 3 TB SATA III Hard Drive
Logitech Wireless Gaming Mouse G700
I don’t play any games but it’s a great productivity mouse with 13 customizable buttons
Wacom Intuos5 Pen Tablet
Yes, this system is blazingly fast. I have yet to feel it slow down, even with Photoshop, Lightroom, InDesign, Illustrator and numerous other apps running at the same time. HOWEVER, Premiere Elements 9 has crashed NUMERUOS times, every time my system wasn't even close to being fully taxed.
Monitors – All run on the ATI V8800
Dell Ultra Sharp 30 inch
Samsung 27 Inch
HAANS-G 28 Inch
Herman Miller Embody Ergonomic Chair (one of my favorite items)Andy,
There ARE some differences between PrE and PrPro w/ an approved CUDA-capable and MPE hardware acceleration-enabled nVidia video card, but those differences show up ONLY in the quality of the Scaling. The processing overhead is almost exactly the same, when it comes to handling the extra pixels.
As of PrPro CS 5, two things changed:
The max. size of Still Images went up from 4096 x 4096 pixels, to quite a bit larger (cannot recall the numbers now).
The Scaling algorithms have been improved, though ONLY with the correct nVidia cards, with MPE hardware support enabled.
Now, there CAN be another consideration, between the two programs, in that PrPro CS 5 - CS 6, are 64-bit ONLY, so one benefits from the computer and OS to run it. PrE can be either 32-bit, or 64-bit, so one might, or might not, be taking advantage of the 64-bit program and OS. Still, the processing overhead will be almost identical, it's just that the 64-bit OS can spread it around a bit.
I still recommend Scaling the large Still Images in PS, prior to Import, to keep that processing overhead as low as is possible. Scaled Still Images work just fine, and I have one Project with 3000+ Scaled Still Images, that edits just fine in PrPro, even on my older 32-bit workstation. Testing that same machine, and PrPro some years ago, I could ONLY work with up to 5 - 4096 x 4096 Stills, before things ground to a crawl.
Now, Adobe AfterEffects handles large Still Images differently, so I just moved that test Project to AE, and added another 20 large Images, which edited just fine. IIRC, AE can handle Still Images up to 10K x 10K pixels, and that might have gone up, as of CS 5.
Good luck, and hope that helps,
Hunt -
Editing iMovie files with Adobe Premiere Elements for Windows
Hi,
My 12 year old asked for Final Cut Pro for Christmas to edit movies he takes on his iPod touch and iPad. However, he has a Windows-based desktop. As I understand it, Final Cut Pro is not a Windows-based program. I thought we could get him Adobe Premiere Elements for Windows, but will he be able to manipulate his iMovie files easily? I have no idea what format the iMovie files are. Will he be able to download them to his Windows desktop, edit his movie, and then upload back to his Apple devices? Thanks!clue
Bottom line: Making distinction between video editor project files and formats of exports.
Details...
The iPod touch and iPad typically offer video files H.264.mov or H.264.mp4 formats. This is not a Mac versus Windows matter because we are talking exports (.mov and .mp4) not project files from a video editing project.
He should be able to take his iPod or iPad device videos and edit them in Premiere Elements. And, then he should be able to return them to his device(s).
But, many of these devices record video with a variable frame rate (depending on the lighting conditions to a great extent). Premiere Elements (any version) can have problems with such video to the extend (a) out of sync audio (b) cannot import file at all. I have a iPod Touch 4th Generation and have no Premiere Elements importing/editing/exporting problems with my 1280 x 720 @ 30 progressive frames per second (H.264.mov) video from that iPod.
Below is an excerpt of Premiere Elements 13 exports that might be of interest...
Android Phones and Tablets (NEW)
There are 7 presets in this new Android Phones and Tablets category. Each has Advanced Button and Share Work Area Bar Only opportunities. The names of the 7 Android Phones and Tablets presets are
MP4 - 1080p 25
MP4 - 1080p 29.97
Android Tablet - 1280 x 800 25
Android Tablet - 1280 x 800 29.97
MP4 - 720p 23.976
MP4 - 720p 25
MP4 - 720p 29.97
Apple iPod, iPad, iPhone
In going from 12 to 13, there are now 8 presets instead of 16 for the Apple iPod, iPad, iPhone category. Each preset has Advanced Button and Share Work Area Only opportunities. The names of the 5 presets are
Apple TV, iPad, iPhone4 - 720p25
Apple TV, iPad, iPhone4 - 720p29.97
Apple TV, iPad, iPhone4 - 1080p25
Apple TV, iPad, iPhone4 - 1080p29.97
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 23.976 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 25 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 29.97 NEW
Removed preset names are
Apple iPhone, Apple iPod Widescreen Low Quality
Apple iPhone, Apple iPod Widescreen Medium Quality
Apple iPhone, Apple iPod Widescreen High Quality
Apple iPhone, Apple iPod Standard Low Quality
Apple iPhone, Apple iPod Standard Medium Quality
Apple iPhone, Apple iPod Standard High Quality
Apple iPad Widescreen Low Quality
Apple iPad Widescreen Medium Quality
Apple iPad Widescreen High Quality
Apple iPad Standard Low Quality
Apple iPad Standard Medium Quality
Apple iPad Standard High Quality
The ideal way would be to look at the tryout of Premiere Elements 13 before purchase. If not possible, then, if purchased from Adobe direct, there
should be an opportunity for money back within 30 days of purchased. If purchased from an authorized reseller, then the refund/return would be according to the policy of the retailer.
Please let us know if you are OK with the above information. If you need more information, please do not hesitate to ask. If clarification on anything that I have written is needed, please let me know.
Thank you.
ATR -
Premiere Pro CC 2014 crashing constantly
Premiere Pro CC was great. Premiere Pro CC 2014 is not so great!
Constantly crashing every time I go to render after a while.
It happens so inconsistently I cannot explain.
I wish Adobe would see this post and contact me to resolve.
We pay for 5 seats every month and should not have to deal with software crashing constantly.
Thanks,
JHi, I have the same problem too.
Premiere pro cc 2014 crash constantly. I found problem in the overflow of RAM when I quickly scan (review) my clips on the timeline or resize the clips.
My configuration:
Premiere pro cc 8.1; 16Gb RAM; SSD 120(where i store and work with my video); CPU Intel i72700K; Windows 7 Pro x64 -
Photoshop Elements 10 Mac crashes when opening images
As the title says Photoshop Elements 10 Mac crashes when opening images! I cannot understand why this is happening as i've never had any issues with it before.
Below I have copied and pasted the crash report in the hope someone can decypher it and tell me why this is happening.
Any help is greatly appreciated.
John
Crash Report:
Process: Adobe Photoshop Elements Editor [23272]
Path: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 10.0 [20110831.m.17215] (10)
Code Type: X86 (Native)
Parent Process: launchd [128]
User ID: 501
Date/Time: 2013-07-10 16:44:09.374 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 253101 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 39109 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
VM Regions Near 0xc0000000:
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
-->
CG shared images 00000000c0001000-00000000c0009000 [ 32K] rw-/rw- SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x00b52164 start + 7972992
1 com.adobe.PhotoshopElements 0x00b53103 start + 7976991
2 com.adobe.PhotoshopElements 0x0002889e 0x1000 + 161950
3 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
4 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
5 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
6 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
7 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
8 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
9 com.adobe.PhotoshopElements 0x00028b34 0x1000 + 162612
10 com.adobe.PhotoshopElements 0x004906c1 start + 888285
11 com.adobe.PhotoshopElements 0x00f6f3a4 start + 12286656
12 com.adobe.PhotoshopElements 0x00f70120 start + 12290108
13 com.adobe.PhotoshopElements 0x00f6d1e1 start + 12278013
14 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
15 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
16 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
17 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
18 com.apple.HIToolbox 0x9323bb17 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 491
19 com.apple.HIToolbox 0x932c8fad HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 551
20 com.apple.HIToolbox 0x932c9048 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 706
21 com.apple.HIToolbox 0x932c7ff9 HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 333
22 com.apple.HIToolbox 0x932b8ea5 UpdateControls + 182
23 com.apple.HIToolbox 0x93235f00 HandleWindowEvent(OpaqueEventRef*) + 369
24 com.apple.HIToolbox 0x9320d851 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 110
25 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
26 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
27 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
28 com.apple.HIToolbox 0x93235655 SendEventToEventTarget + 88
29 com.apple.HIToolbox 0x934d844b SendEvent(unsigned long, WindowData*, OpaqueRgnHandle*) + 205
30 com.apple.HIToolbox 0x9324388c PaintWindow(WindowData*, OpaqueRgnHandle*, PaintReason, bool) + 470
31 com.apple.HIToolbox 0x9323a63c WindowData::PrepareForVisibility() + 232
32 com.apple.HIToolbox 0x932394e8 _ShowHideWindows + 484
33 com.apple.HIToolbox 0x932392ff ShowHide + 44
34 com.adobe.owl 0x02f28d10 OWLThemeAddBrush + 6524
35 com.adobe.owl 0x02ff6aba OWLDocumentCreateNonComposite + 18152
36 com.adobe.owl 0x02ff7520 OWLDocumentCreateNonComposite + 20814
37 com.adobe.owl 0x02f27928 OWLThemeAddBrush + 1428
38 com.apple.HIToolbox 0x9339a9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
39 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
40 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
41 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
42 com.adobe.owl 0x02f2762d OWLThemeAddBrush + 665
43 com.adobe.owl 0x02f28ef3 OWLThemeAddBrush + 7007
44 com.adobe.owl 0x02ff7039 OWLDocumentCreateNonComposite + 19559
45 com.adobe.owl 0x02ff9418 OWLDocumentCreateNonComposite + 28742
46 com.adobe.owl 0x02ff958c OWLDocumentCreateNonComposite + 29114
47 com.adobe.owl 0x0300bfc1 OWLWorkspaceBookmarkSnapshot + 25517
48 com.adobe.owl 0x02f3dbfe OWLPaletteGetIcon + 536
49 com.adobe.owl 0x02f62318 OWLWidgetShow + 370
50 com.adobe.PhotoshopElements 0x00f6cfee start + 12277514
51 com.adobe.PhotoshopElements 0x00f66aa1 start + 12251581
52 com.adobe.PhotoshopElements 0x00f6b592 start + 12270766
53 com.adobe.PhotoshopElements 0x00437ba1 start + 524989
54 com.adobe.PhotoshopElements 0x0042198f start + 434347
55 com.adobe.PhotoshopElements 0x004220c5 start + 436193
56 com.adobe.PhotoshopElements 0x0042658d start + 453801
57 com.adobe.PhotoshopElements 0x004257a5 start + 450241
58 com.adobe.PhotoshopElements 0x0041c32f start + 412235
59 com.adobe.PhotoshopElements 0x0041c4a7 start + 412611
60 com.adobe.PhotoshopElements 0x0041b076 start + 407442
61 com.adobe.PhotoshopElements 0x005e4fa9 start + 2283205
62 com.adobe.PhotoshopElements 0x005e5042 start + 2283358
63 com.adobe.PhotoshopElements 0x003b79e6 start + 258
64 com.adobe.PhotoshopElements 0x003b790d start + 41
Thread 1:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x949c59ae kevent + 10
1 libdispatch.dylib 0x96c01c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x96c017a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x931cbaf0 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b832650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b839966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x949c50ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9313be79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x93123d2a start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x949c2826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x949c48e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x949c28e6 mach_wait_until + 10
1 libsystem_c.dylib 0x931cac10 nanosleep + 375
2 com.adobe.PSAutomate 0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1c2089eb ScObjects::Thread::go(void*) + 239
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 13:
0 com.adobe.PhotoshopElements 0x016ae067 sqlite3_file_control + 18162
1 com.adobe.PhotoshopElements 0x016c54da sqlite3_open + 18285
2 com.adobe.PhotoshopElements 0x016c92fb sqlite3_step + 56
3 com.adobe.PhotoshopElements 0x0165acc2 sqlite_result::advance() + 234
4 com.adobe.PhotoshopElements 0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
5 com.adobe.PhotoshopElements 0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
6 com.adobe.PhotoshopElements 0x019fd3dd dbl::sql_t::begin() const + 45
7 com.adobe.PhotoshopElements 0x01241fd2 start + 15247086
8 com.adobe.PhotoshopElements 0x01249aad start + 15278537
9 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
10 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
11 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x931395b7 _pthread_start + 344
13 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001bb8 ebx: 0x00001bb8 ecx: 0x00001bb8 edx: 0x00000000
edi: 0x1c60a8d0 esi: 0x00000001 ebp: 0xbfffc8d8 esp: 0xbfffc810
ss: 0x00000023 efl: 0x00010203 eip: 0x00b52164 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000000
Logical CPU: 1
Binary Images:
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0x2a6b000 - 0x2a71fff org.twain.dsm (1.9.4 - 1.9.4) <A001BEFA-F163-340E-BB1A-C2905F9FC65B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x2a79000 - 0x2e5301f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2f0e000 - 0x30aefe7 +com.adobe.owl (AdobeOwl version 3.1.12 - 3.1.12) <CDEF4B02-FC22-7D48-3FE3-61BA27E7B770> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x311c000 - 0x323dfeb +AdobeACE (1) <4ED19D67-5FCE-653F-FE47-63F2642FFD3C> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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0x36de000 - 0x3a03ff7 +AdobeAGM (1) <B4C93913-5929-0DD9-B6AA-F31898A40579> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x3a79000 - 0x3d98ff7 +com.adobe.CoolType (AdobeCoolType 5.08.104.14136 - 5.08.104.14136) <C8D029C6-B48A-A2B9-79E3-6022A22A6E32> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3def000 - 0x3e0aff3 +AdobeBIB (1) <CF6D168F-10ED-7B79-9346-4607F3064DB9> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x3e12000 - 0x3e38ff3 +AdobeBIBUtils (1) <185B4EA9-AF0A-0D6C-1E12-709827408B54> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x3e40000 - 0x3e63ff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
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0x3fd8000 - 0x4068fc3 +WRServices (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x41ed000 - 0x4244fff +aif_core (0) <B4DCB439-E1EE-ABE3-BD12-2C42E980366B> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x425f000 - 0x427cffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x42aa000 - 0x4323fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x438c000 - 0x439cfff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x43b3000 - 0x4572ffe +aif_ogl (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x4628000 - 0x46f9fef +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x47b0000 - 0x486dfff +AdobeAXSLE (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x4918000 - 0x491cffc +AdobeOperaMgr (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
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0x496a000 - 0x49d7fef +FileInfo (0) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x49f4000 - 0x4a51fff +AdobeXMP (0) <7577D84C-17DF-E00C-F720-AE40E88F29A6> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x4a5c000 - 0x4ae8fef +AdobeXMPFiles (0) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x4d0d000 - 0x4d28ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
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0x5fe2000 - 0x6087ffb +FaceDetector (0) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
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0x17a5f000 - 0x17acdfd7 + (???)
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The story is a bit complicated. Here is the whole tale in sequence. I bought a new camera. Images from the new camera would not import into my copy of PSE 10. I contacted adobe to see if there was a patch and was informed that I needed to upgrade to PSE 12. I got PSE 12 and installed it only to find out that the Organizer would not display anything on my computer. I contacted adobe and learned that I needed to upgrade my operating system to Mavericks. Since my computer was a 2007 model and 7 years old, it could not be upgraded to Mavericks. I bought a new computer. When the new computer arrived, I transferred all of the files, photos and applications from the old computer to the new computer. My photos were all then in a catalog in PSE 10 on the new computer.
I uninstalled PSE 12 from the new computer and re-installed it from the disc onto my new computer. Then I imported the catalog from PSE 10 to PSE 12. So I had the opportunity to “upgrade to Mavericks and try to use PSE 12” but I decided to reinstall. My answer is that I bought a new computer with Mavericks and added PSE 12 fresh by reinstallation.
I noted that none of the videos are in any stack. I reviewed my videos and if there was no thumbnail, I played the video to create a thumbnail. There were maybe eight videos without a thumbnail. The system had produced thumbnails for most of the videos. All of the videos now have thumbnails. I will try to operate normally for a few days before I try deleting the thumbnails from the catalog. Let me see if things will work with the thumbnails complete. -
Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?
Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.
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Hi
Help!!
I have an issue whereby AE8 (Mac) Crashes constantly, mainly when saving a file via save for web but sometimes on opening a file and when I exit it will shut down but come up with a crash report. Its getting really frustrating. I have googled the problem and it appears others are experiencing the same thing. I have followed suggested solutions e.g. remove preferences in user/library/application support/adobe, the use disk utility to repair disk permissions. But it still happens. I got frustrated last night and deleted the Adobe folder under application support but this didn't resolve it. Sometimes I get to save one image, it seems OK, amend it and go to re-save and then ... crash. There are some suggestions it could be a memory issue? Not sure about this as I use memory intensive apps on my laptop such as Logic and its a stable as anything. Is there anything else I should be looking at. Someone suggested scanner driver might be the issue? I only downloaded the application 2 days ago. I ran an AE8 update and it found some, installed those but it didn't resole it. Is there anything under the library/application support/ on the main drive I should be considering? Nothing else crashes !!
I am using
Macbook, Intel Core 2 Duo, 2.16GHz, 2GB Ram, Mac OSX 10.6.1, GPU Intel GMA 950 64M
Thanks
NealHere's some more links to the problem
http://venturebeat.com/2009/08/27/pogue-snow-leopard-crashes-word-photoshop-printer/
http://blogs.adobe.com/jnack/2009/09/a_few_problems_found_with_ps_sl.html
http://blogs.adobe.com/jnack/snow_leopard/
Hope helps
I don't know what the latest is though. Has it been fixed? ?
Neal
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