Premiere Elements 9 Not Displaying Project

Whenever I try to open my version of Premiere Elements 9, there is nothing to view. The same happens for any new projects that I would like to create. See the picture below for an example. Can someone please advise me on the problem and how to fix it?
Thanks.

alexsanc
What computer operating system are you running Premiere Elements 9 and are you running the 9.0.1 Update version of the program?
When did this problem start? Is this "it worked before but not now" or "it never worked before"?
Have you double checked to determine if the problem exists with and without the antivirus program disabled?
How are you getting to the view that you display in the screenshot?
a. Have you set the project preset in the new project dialog, clicked OK, wait for the workspace to open, and get only what is shown in
that screenshot?
or
b. Other
The usual drill questions:
a. Latest version of QuickTime installed on computer with Premiere Elements 9.0/9.0.1?
b. Working from User Account with Administrative Privileges and Run As Administrator application applied?
c. Video card/graphics card driver up to date according to the web site of the manufacturer of the card or the manufacturer of the computer?
We can talk about deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which it exists. But, for now, let us
gather the information requested above. I will post the How To for this approach next. This may come to uninstall/ccleaner run through/reinstall.
We will be watching for your reply.
Thank you.
ATR

Similar Messages

Premiere elements 13 new projects will not open.

Premiere Elements 13 new projects will not open.

thomasK
What computer operating system is your Premiere Elements 13 running on?
Has the program ever opened to the Expert workspace or the Quick workspace?
Some of the typical drill questions:
1. Does the problem exist with and with the antivirus and firewall(s) disabled? Do you have any other security programs
on your computer?
2. Are you running the program as Administrator in a home computer in contrast to a school or company network?
3. Are you using a pen and tablet device instead of a mouse?
4. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
5. What video card/graphics card does your computer use and is the driver version up to date according to the
web site of the manufacturer of the card?
How far do you get...Welcome Screen, Video Editor, New Project or elsewhere? Any error messages?
Let us start here and then decide what next.
Thank you.
ATR

Premiere Elements 12 Windows project to Mac

I started my project on Windows 7 with Premiere Elements 12. Now I want to work with the project on Mac with Premiere Elements 12 (the same version). Unfortunately I got the error "The project is not compatible with current version of Premiere Elements". I used Project Archiver which created a new folder with all files on an external disc. Mac opened it and Premiere started to load it but then threw the error.
Would it be possible to open a project done on Windows with Mac? I really need this because I've done quite a lot work with the project but my Windows license is over and converted to Mac.

TitusK
The project file (project.prel) created in Premiere Elements Windows cannot be opened in Premiere Elements Mac. The reverse is also true.
One possibility might be to export your Premiere Elements Windows Timeline to the appropriate .mov or .mp4 and then import that file
into Premiere Elements Mac new project. But, from what you wrote about your present circumstances, this does not seem to be possible.
This is the situation with Premiere Elements (any version).
Be aware that there are several Windows Only features in Premiere Elements.
Please do not hesitate to ask if any questions or need further clarification on anything written here.
Thank you.
ATR

Premiere Elements not working

When starting, it reports Organiser Database missing or corrupt. When trying to create a new database, Adobe crashes and ends.
Any suggestions?

Hi AT,
You mentioning the psa.prf file helped me in googling the steps you mentioned for other users on the forum, so thanks for that.
Also your direct download link was helpful, as the package is not able to update from the help/update function.
Any idea why the update functionality is not working properly?
I still need another update for camera raw, for both photoshop and premiere. I found links for direct dowloads for versions 6.5 and 6.6. Also the direct links end in a crash, see attachment.
Do you have suggestions?
Regards,
Henk
Verzonden met Windows Mail
Van: A.T. Romano
Verzonden: woensdag 24 december 2014 23:58
Aan: Henk Thomassen
Premiere Elements not working
created by A.T. Romano in Premiere Elements - View the full discussion
HenkThomassen
Great news. Great job in working through the details to get to the solution.
I was waiting for more information from you so that I could give you version specific information on the how to.
But you seemed to have found the paths needed without supplemental instructions.
The two major troubleshooting tools that I would use when the Elements Organizer is involved
a. delete the psa.prf file
and/or
b. create a new catalog.
Best wishes as you move forward in your Premiere Elements 9.0/9.0.1 projects.
By the way, if you are not working from the 9.0.1 Update, good idea to do that.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
You can do that update with the program closed....do not bother with Help Menu/Update for this update. Use the link instead.
ATR
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Premiere Elements 9 - Releasing Project for Burning DVD

Disc burning interrupted at 99%. Problem:\Vobulator\BlockPlanner.ccp,Zeile215. How can I solve this problem?

Thank you very, very much for your help. Stop marker removed - problem
solved!!!
Before crying out for help I had several (failed) runs sorting out
various probable "suspects" but never even thought of that harmless
looking little red mark.
By the way, it's PREL 11 I'm working with(I was wrong) but when it comes
to problems the version seems to make no difference.
Am 13.11.2013 23:01, schrieb A.T. Romano:
>
Re: Premiere Elements 9 - Releasing Project for Burning DVD
created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano> in
/Premiere Elements/ - View the full discussion
<http://forums.adobe.com/message/5839967#5839967

Premiere Elements 12, New Projects will not open

I have tried to re-install Premiere Elements several times without solving the problem. I pick New Projects and it just goes into never never land and the arrow continues to spin. Then I have to X out of the program.

Jim Ross
What antivirus program does not your computer use...McAfee? If so, please disable it and determine if your issues are gone.
Also, right click the Desktop Icon for Premiere Elements 12 and select Run As Administrator.
If not....
When you have uninstalled reinstalled the program, have you done so from the same installation files downloaded and purchased?
Have you looked a uninstall, ccleaner run through for the computer, reinstall with antivirus and firewalls Off, using a new set of
installation files either from your Orders at Adobe or from the following web site
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
If you do use this link for the download, please read and follow that web site's "Note: Very Important Instructions" so that you do not end up with Access Denied message.
Have you ever gotten as far as to enter into the Expert workspace of the program?
ATR

Premiere Elements saved my project with a hue/ over saturation on all my clips in the project

I'm a first time user of Premiere elements 12 and my first project was finished without a hitch but when I published the video the end result has over saturation/hue in the entire video. I go back in to see what happened to the project and when I reopened the project it seems all my clips have been altered as well. I have not touched anything in the adjust tab or applied any effects. However the thumbnails on the timeline bar under quick view have the correct colors. Does anyone know how to revert this effect, check to see if I accidentally hit something or have a possible solution?
Thanks for your help.
Ben

Chilisause
I believe that SG gave you the key to your issue when he wrote
Have you applied any effects -- including Auto Fix -- to your clips? If you open the Adjust panel, do you see a little green dot on any of hte Adjustment options, indicating that an effect has been applied? (Since the clip looks fine on your timeline but not in the Monitor panel, the indication is that you've applied an effect or adjustment.)
Pretty sure his "Auto Fix" was meant to be "Smart Fix". To prove or disprove "Smart Fix" as the factor here, please try the following quick test...
Open a new project
Go to Expert workspace Edit Menu/Preferences/General and make sure that there is a check mark next to the option
"Show all do not show again messages".
Then import from the hard drive one of these images that have developed a purple sky displayed in the Edit area monitor only.
When you drag the image to the Timeline, do you see the following pop up?
If you do not get that pop up, then end of idea. If you do, then
first put a check mark next to "Do not show again" and then click the No button.
Moving forward, you should not be getting any more purple skies unless you want them and create them
with one of Premiere Elements effects on your own.
Please let SG know if his suggestion was on target for the Smart Fix involvement in your issue.
Thanks.
ATR

Premiere elements 12 display drivers

I have just bought premiere elements 12 and whenever I try and start a new project it says display drivers not compatible. I have tried everything including updating drivers etc what do I do?

Read display driver & Baddriver http://forums.adobe.com/thread/1327798
-AMD/ATI link in the above, Do NOT rely on Windows to tell you that you are up to date
-nVidia Driver Updates http://www.nvidia.com/Download/index.aspx?lang=en-us if you have nVidia
And, for the future, the information you need to give when you ask a question
-Premiere Elements FAQ http://forums.adobe.com/thread/1042180

Adobe Premiere Elements 0.9 project crash, HELP!

This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!

Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/

Premiere Elements 12 - The project stopped accepting new mp4 and jpeg clips onto the timeline. There are several there but when adding new ones they appear to place properly then immediately disappear. Any fix?

Windows 8.1 elements 12 - I have a project underway that was operating fine as i built the video file, then stopped accepting new files, both mp4 and jpeg. It appears to accept them when dragged onto the timeline but then they immediately disappear. Any solutions?

boondocker
That is an unusual situation that you are presenting.
Have you updated from 12 to 12.1 via the project's Help Menu/Update? If not, please do so.
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12 on Windows 8.1 presumed 64 bit?
The usual drill
a. What is your project preset? What are the properties of your sources media? What is the brand/model/settings of the camera recording your mp4 and jpeg.
What are the pixel dimensions of these jpeg images and how many of them are there in the project (especially when the problems set in).
b. What is the size/duration of your Timeline content when the program no longer accepts new files?
c. Describe status of your computer resources. Also, where are the Scratch Disks directed and how much free hard drive space is at that location(s)?
Troubleshooting for Unexpected/Unexplained project problems...Deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which it exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us start from the above and then decide what next.
Thank you.
ATR

TX CNS41 - settled cost from internal order to WBS element not displayed

Hi PS Expets,
I have a question regarding transaction CNS41 "Structure Overview" where cost settled from an internal order is not displayed in in the report for a selected project. This is in a ECC version 5.0
Settled costs from internal orders are posted with transaction type KOAO on WBS elements and when you check report RCNSTFCO you can see that the following transaction types are deselected when executing transaction CNS41:
delete t_rpsco_m where vorga = 'KOAO' "<   insert
                      or vorga = 'KOAL' "<   insert
                      or vorga = 'KOAP' "<   insert
                      or vorga = 'KOAQ' "<   insert
                      or vorga = 'KOAR'."<   insert
CALL FUNCTION 'HFPM_RPSCO_TO_RPSCO_LIS_CONV'
This is implemented according to OSS note 51971 in order to eliminate internal business volume in the project structure when executing a PS hierarchy report.
But this also eliminate the display of the cost from the internal order.
Any ideas or a work around in order to display settled cost from an internal order on a WBS element in transaction CNS41
Kind regards,
Anne

Hello Tison.
I guess you have the Project created with a BAPI in your system in background. As far as I have seen I'd try the following in ABAP to create Partners in the Project Definition: BAPI_BUS2001_PARTNER_CREATE_M or the corresponding method ProjectDefinitionPI.PartnerCreateMultiple. This should happen in background when the Project is created also.
Best regards.
Jens Schmid

Premiere Elements 8.0 project and clip previews blank!

I've recently purchased a copy of Premiere Elements 8.0, as I have a big film project that needed to be edited and can't afford Premiere!
Anyways, I started editing last night and unfortunately we had a power cut and my computer switched off. Before this I could preview clips (mpegs) to see which parts I'd like to add to my timeline and could preview the project (audio AND visual). But now when I've reopened the project the preview is blank (black) and plays audio, or sometimes it plays with a turquoise flashing background - again audio can be heard but I cannot view the video. Same with clips. Plays audio but I cannot see the video.
Any tips to fix this? It worked fine before, but now no preview!
CHeers!

Uninstall PRE8 and then reinstall it.
You say 'recently purchased' - it would be well worth your while to see if you are eligible for a 'complimentary upgrade' to PRE9 as the newer version is reputed to be far more stable than PRE8. If not eligible but you purchased within the last thirty days I suggest you go for the 30-day money back guarantee and get PRE9.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Premiere Elements not starting

Hi
I purchased (and starting to get some serieus regrets) premiere elements 9.0 and running it on WIN7 x64
When I start it the welcome screen starts, when I chose New Project it tries to launch Premiere, but it stalls first for a long time at
the stage of ExporterQuickTimeHost.prm it takes a really long time and then the welcome screen looks again like I never clicked anything.
If I now click again on New Project , the welcome screen disappears completely.
I read some stuff about GPU settings and all, but I never get to that stage. Since I bought PE9 one week ago I never got to stage of even seeing the damned program!!
I noticed that 2 processes are started
Adobe premier elements.exe
and
Adobe premier elements 9.exe
They keep running, but there is no GUI
I updated the graphics drivers to the latest, I updated Quicktime to the latest, my WIN7 is fully up to date with the latest updates....
HELP!!!!!!!!!!! I'M GETTING REALY FRUSTRATED!!! WHy is there no LOG anywhere to be found!?!?!?!
this is my system:
    Number of cores        4 (max 8)
    Number of threads    8 (max 16)
    Name            Intel Core i7 720QM
    Codename        Clarksfield
    Specification        Intel(R) Core(TM) i7 CPU       Q 720 @ 1.60GHz
    Package (platform ID)    Socket 989 rPGA (0x4)
    CPUID            6.E.5
    Extended CPUID        6.1E
    Core Stepping        B1
    Technology        45 nm
    Core Speed        2376.5 MHz
    Multiplier x FSB    18.0 x 132.0 MHz
    Rated Bus speed        2112.5 MHz
    Stock frequency        1600 MHz
    Instructions sets    MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x
    L1 Data cache        4 x 32 KBytes, 8-way set associative, 64-byte line size
    L1 Instruction cache    4 x 32 KBytes, 4-way set associative, 64-byte line size
    L2 cache        4 x 256 KBytes, 8-way set associative, 64-byte line size
    L3 cache        6 MBytes, 12-way set associative, 64-byte line size
    FID/VID Control        yes
    Turbo Mode        supported, enabled
    Max turbo frequency    2800 MHz
    Max non-turbo ratio    12x
    Max turbo ratio        21x
    Max efficiency ratio    7x
    TDP Limit        45 Watts
    TDC Limit        37 Amps
    Core TDP        37 Watts
    Uncore TDP        8 Watts
    Power @ 7x        15 Watts
    Power @ 8x        18 Watts
    Power @ 9x        23 Watts
    Power @ 10x        29 Watts
    Power @ 11x        36 Watts
    Power @ 12x        45 Watts
    Max bus number        63
    Attached device        PCI device at bus 63, device 2, function 1
    Attached device        PCI device at bus 63, device 3, function 4
    Attached device        PCI device at bus 63, device 2, function 1
Chipset
Northbridge            Intel DMI Host Bridge rev. 11
Southbridge            Intel PM55 rev. 05
Graphic Interface        PCI-Express
PCI-E Link Width        x16
PCI-E Max Link Width        x16
Memory Type            DDR3
Memory Size            4096 MBytes
Channels            Dual
Memory Frequency        528.1 MHz (2:8)
CAS# latency (CL)        7.0
RAS# to CAS# delay (tRCD)    7
RAS# Precharge (tRP)        7
Cycle Time (tRAS)        20
Row Refresh Cycle Time (tRFC)    59
Command Rate (CR)        1T
Uncore Frequency        1980.4 MHz
Memory SPD
DIMM #                1
    SMBus address        0x50
    Memory type        DDR3
    Module format        SO-DIMM
    Manufacturer (ID)    Samsung (CE00000000000000)
    Size            2048 MBytes
    Max bandwidth        PC3-8500F (533 MHz)
    Part number        M471B5673EH1-CF8
    Serial number        617BF7E1
    Manufacturing date    Week 40/Year 09
    Number of banks        8
    Nominal Voltage        1.50 Volts
    EPP            no
    XMP            no
JEDEC timings table        CL-tRCD-tRP-tRAS-tRC @ frequency
    JEDEC #1        6.0-6-6-18-24 @ 457 MHz
    JEDEC #2        7.0-7-7-20-27 @ 533 MHz
    JEDEC #3        8.0-8-8-23-31 @ 609 MHz
DIMM #                2
    SMBus address        0x52
    Memory type        DDR3
    Module format        SO-DIMM
    Manufacturer (ID)    Samsung (CE00000000000000)
    Size            2048 MBytes
    Max bandwidth        PC3-8500F (533 MHz)
    Part number        M471B5673EH1-CF8
    Serial number        617BF77F
    Manufacturing date    Week 40/Year 09
    Number of banks        8
    Nominal Voltage        1.50 Volts
    EPP            no
    XMP            no
JEDEC timings table        CL-tRCD-tRP-tRAS-tRC @ frequency
    JEDEC #1        6.0-6-6-18-24 @ 457 MHz
    JEDEC #2        7.0-7-7-20-27 @ 533 MHz
    JEDEC #3        8.0-8-8-23-31 @ 609 MHz
Graphic APIs
API                NVIDIA I/O
API                NVIDIA NVAPI
Display Adapters
Display adapter 0
    Name            NVIDIA GeForce GT 230M
    Revision        A2
    Codename        GT216
    Technology        40 nm
    Memory size        1024 MB
    PCI device        bus 1 (0x1), device 0 (0x0), function 0 (0x0)
    Vendor ID        0x10DE (0x103C)
    Model ID        0x0A28 (0x363C)
    Performance Level    Default
        Core clock    135.0 MHz
        Shader clock    270.0 MHz
        Memory clock    135.0 MHz
    Performance Level    2D Desktop
        Core clock    405.0 MHz
        Shader clock    810.0 MHz
        Memory clock    324.0 MHz
    Performance Level    3D Applications
        Core clock    500.0 MHz
        Shader clock    1100.0 MHz
        Memory clock    790.0 MHz

If you can get it working in diagnostic mode, try adding the various items back. Either do this one at a time or by halves.
Halves - say you have twenty items loading:
add back half (ten) and see if it still works.
If it does then the problem is in the half you removed.
If it doesn't then the problems is in the half you left starting.
If it does (2) then add back half (five) and see if it still works. Repeat the halving until you get to the last item - that should be the problem one.
If it doesn't (3) then take out another half (five) and see if it now works. Repeat the halving until you get to the last item - that should be the problem one.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Premiere Elements not Opening

I bought Premiere Elements about a week ago. I installed it, opened and used it. Now, not but a week later, it will not open. I have a computer running Windows 8, I have no clue why it won't open. I uninstalled and re-installed it will no luck. Tried contacting Adobe support and was disconected after a hour and a half of waiting... Please help! I need it for my school project!
Thanks!

I tried, that didn't work... It stops the process of opening once it hits here.
After that it pops this up.

Premiere Elements 7 missing project settings...

Hi all,
I am using Premiere Elements v7.0 with a Canon Vixia HV30 camcorder attached. I am having some issues getting my project settings to match my HDV camcorder and the HD video i want to import. When I launch Elements and the welcome screen is open, i click "new project" followed by "change settings" under project settings. From here my understanding is that I should be able to choose from multiple presets that correspond to the quality of the video i am inputing. However, when i open "change settings" it is completely blank. The settings are defaulted to NTSC-DV Standard 48khz and I can't change them. I have tried having my camcorder plugged in and turned on thinking maybe Elements needed to see my camcorder, but the list is still blank.
If i try to get media from my HDV camcorder, i get the message "your current camera setting is different from your project settings. Results may not be optimized." After i close that error message, i am able to playback video and capture, but I am unsure if it is in high-def or not. I would think the project settings need to match the HD quality that i am importing.
Can anyone help me with this issue? Has anyone seen or heard of this before? Thanks for your time.

Hoorah, I have solved this problem on my machine (Intel Quad core with Vista x64 and 8GB RAM).
I sent a support email to Adobe over a week ago but they have not even had the grace to acknowledge receipt. What an amazing way to treat customers that have paid for your product! And that's after providing screen grabs and detailed descriptions of the symptoms.
Anyway, to the solution.
After many attempts to install, uninstall, repair install etc with UAC turned off, Virus protection turned off and Running everything as Administrator, nothing would yield any Preset choices for new projects.
So I did the following:
- uninstalled my paid for version
- downloaded and installed the Trial version from Adobe.com (670MB download) (I ran the exe to extract the files, stopped it automatically rolling into the Setup routine, right clicked on the msi file in the extracted folder and chose "Install")
- Ran the Trial version once - all the presets were available. But I could not activate the Trial with my genuine serial number (?!)
- uninstalled the trial version by right clicking on the msi in the extracted folder and choosing "Uninstall" - this removed most of the program but interestingly left behind a few folders in the Program Files (x86)\Adobe Premiere Elements 7 folder, in particular the "Settings" folder and all its sub-folders which is where the Project presets are stored
- installed my paid for version by right clicking on the msi file on the DVD and choosing "Install", and entering the serial number at the start of the install routine)
Hey presto, I have a fully functioning install with a full choice of presets.
I have been careful to describe the exact steps I followed. I suspect that "Installing" the "msi" file has exactly the same effect as running the Setup.exe but I have no interest in going through any more installs/uninstalls to prove it! Interestingly, the "uninstall" right click against the msi to remove the trial version does not throw up any Adobe dialogue boxes - it seems to be a Windows level removal, but it leaves the vital folders behind.
I have no idea why the trial version will not let you install the legitimate serial number - the purchased version accepts it but the Trial puts up a red cross when you enter it.
I hope this works for others. If someone is willing to try it, it may be as simple as having a fully populated "Settings" folder present. Extracting the contents of "settings.zip" from the Trial download (it's in the CoreTemplates folder) into the following folder (C:\Program Files (x86)\Adobe\Adobe Premiere Elements 7.0\settings) may be sufficient.

Premiere Elements 9 Not Displaying Project

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