Premiere Elements 9 - randomly shut down without warning On Windows 7 machine.

This happens only in Premiere and it is totally random. It happens on 10 machines and have reimaged and reinstalled the software.

Are these ten machines on a network? If so, you'll need to contact Adobe Tech Support. There are some special considerations for networked computers.
Also, have you manually gone to Windows Update and ensured each computer has all of the "hidden" updates that do not install automatically as well as the latest version of Quicktime?
Are these computers using the 32-bitor 64-bit versions of Windows 7? How fast is the processor and how much RAM does each have?
What model of camcorder is your video coming from and what format and resolution is it?

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    <EventID>41</EventID> 
    <Version>2</Version> 
    <Level>1</Level> 
    <Task>63</Task> 
    <Opcode>0</Opcode> 
    <Keywords>0x8000000000000002</Keywords> 
    <TimeCreated SystemTime="2013-10-29T20:27:57.020811500Z" /> 
    <EventRecordID>4521</EventRecordID> 
    <Correlation /> 
    <Execution ProcessID="4" ThreadID="8" /> 
    <Channel>System</Channel> 
    <Computer>Home-PC</Computer> 
    <Security UserID="S-1-5-18" /> 
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data> 
    <Data Name="BugcheckParameter1">0x0</Data> 
    <Data Name="BugcheckParameter2">0x0</Data> 
    <Data Name="BugcheckParameter3">0x0</Data> 
    <Data Name="BugcheckParameter4">0x0</Data> 
    <Data Name="SleepInProgress">true</Data> 
    <Data Name="PowerButtonTimestamp">130275520335307175</Da​ta> 
    </EventData>
    </Event> "
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    Attachments:
    DxDiag.txt ‏26 KB

    Hi! I'm just a want to be here on the forum. I'm sure your aware of this tool to test your memory and you also know about chkdsk. I'm sure you will recieve better replies latter.
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    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
    Attachments:
    Capture48.JPG ‏191 KB

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  • My MacBook Keeps shutting down without warning

    Every since downloading Mavericks I have been having problems with my MacBook Pro. The worst thing is that the computer randomly shuts down without warning. Today this has happended about a dozen or more times. Every time it generates a report that is sent to Apple. I have coppied the first few lines of the report and I have pasted it below, I can post up the full report if need be: if anyone can help that would be great!
    Anonymous UUID: 4F286140-3E8B-EF8D-E423-43178335AC4F
    Wed Feb 26 16:22:55 2014
    panic(cpu 2 caller 0xffffff7f8d6befac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aaa07000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8087dc2ea0 : 0xffffff800b222f69
    0xffffff8087dc2f20 : 0xffffff7f8d6befac
    0xffffff8087dc2ff0 : 0xffffff7f8bcba53d
    0xffffff8087dc30b0 : 0xffffff7f8bd86d9e
    0xffffff8087dc30f0 : 0xffffff7f8bd86dfc
    0xffffff8087dc3160 : 0xffffff7f8c00b5be
    0xffffff8087dc3290 : 0xffffff7f8bdaad41
    0xffffff8087dc32b0 : 0xffffff7f8bcc108d
    0xffffff8087dc3360 : 0xffffff7f8bcbebae
    0xffffff8087dc3560 : 0xffffff7f8bcc04d7
    0xffffff8087dc3630 : 0xffffff7f8cceb5bf
    0xffffff8087dc3700 : 0xffffff7f8cd15993
    0xffffff8087dc3780 : 0xffffff7f8ccfdcc0
    0xffffff8087dc37e0 : 0xffffff7f8ccfe5ba
    0xffffff8087dc3830 : 0xffffff7f8ccfe934
    0xffffff8087dc38a0 : 0xffffff7f8ccff1a8
    0xffffff8087dc38e0 : 0xffffff7f8cccc1ca
    0xffffff8087dc3a60 : 0xffffff7f8ccfbb20
    0xffffff8087dc3b20 : 0xffffff7f8cccacb9
    0xffffff8087dc3b70 : 0xffffff800b6cc226
    0xffffff8087dc3b90 : 0xffffff800b6cd821
    0xffffff8087dc3bf0 : 0xffffff800b6cb28f
    0xffffff8087dc3d40 : 0xffffff800b2b6008
    0xffffff8087dc3e50 : 0xffffff800b226bb1
    0xffffff8087dc3e80 : 0xffffff800b2139b5
    0xffffff8087dc3ef0 : 0xffffff800b21e003
    0xffffff8087dc3f70 : 0xffffff800b2c921d
    0xffffff8087dc3fb0 : 0xffffff800b2f3e26
          Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8d6b1000->0xffffff7f8d6c3fff
    dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8d6a9000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bb24000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
      dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000

    Hi Mende1,
    thanks very much for the help; the problem only started after I upgraded to Mavericks and started immediately after that. I have seen that there are other problems with my GPU particularly the icons on my desktop decaying. My computer is a mid 2010 CPU, it backs up automatically to our AirPort
    In any case here is the full error message:
    Anonymous UUID: 4F286140-3E8B-EF8D-E423-43178335AC4F
    Wed Feb 26 16:22:55 2014
    panic(cpu 2 caller 0xffffff7f8d6befac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aaa07000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8087dc2ea0 : 0xffffff800b222f69
    0xffffff8087dc2f20 : 0xffffff7f8d6befac
    0xffffff8087dc2ff0 : 0xffffff7f8bcba53d
    0xffffff8087dc30b0 : 0xffffff7f8bd86d9e
    0xffffff8087dc30f0 : 0xffffff7f8bd86dfc
    0xffffff8087dc3160 : 0xffffff7f8c00b5be
    0xffffff8087dc3290 : 0xffffff7f8bdaad41
    0xffffff8087dc32b0 : 0xffffff7f8bcc108d
    0xffffff8087dc3360 : 0xffffff7f8bcbebae
    0xffffff8087dc3560 : 0xffffff7f8bcc04d7
    0xffffff8087dc3630 : 0xffffff7f8cceb5bf
    0xffffff8087dc3700 : 0xffffff7f8cd15993
    0xffffff8087dc3780 : 0xffffff7f8ccfdcc0
    0xffffff8087dc37e0 : 0xffffff7f8ccfe5ba
    0xffffff8087dc3830 : 0xffffff7f8ccfe934
    0xffffff8087dc38a0 : 0xffffff7f8ccff1a8
    0xffffff8087dc38e0 : 0xffffff7f8cccc1ca
    0xffffff8087dc3a60 : 0xffffff7f8ccfbb20
    0xffffff8087dc3b20 : 0xffffff7f8cccacb9
    0xffffff8087dc3b70 : 0xffffff800b6cc226
    0xffffff8087dc3b90 : 0xffffff800b6cd821
    0xffffff8087dc3bf0 : 0xffffff800b6cb28f
    0xffffff8087dc3d40 : 0xffffff800b2b6008
    0xffffff8087dc3e50 : 0xffffff800b226bb1
    0xffffff8087dc3e80 : 0xffffff800b2139b5
    0xffffff8087dc3ef0 : 0xffffff800b21e003
    0xffffff8087dc3f70 : 0xffffff800b2c921d
    0xffffff8087dc3fb0 : 0xffffff800b2f3e26
          Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8d6b1000->0xffffff7f8d6c3fff
    dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8d6a9000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bb24000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8d6ac000
    com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000->0xffffff7f8bed8fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8bc59000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8bee3000->0xffffff7f8c18ffff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 ccb9000->0xffffff7f8cd83fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b8ba000
    dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8bc59000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8bc16000
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8bc69000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000b000000
    Kernel text base: 0xffffff800b200000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 5409208322931
    last loaded kext at 1260272477635: com.apple.filesystems.afpfs            11.0 (addr 0xffffff7f8d82b000, size 348160)
    last unloaded kext at 341345478490: com.apple.filesystems.msdosfs            1.9 (addr 0xffffff7f8d7c1000, size 57344)
    loaded kexts:
    com.apple.filesystems.afpfs            11.0
    com.apple.nke.asp-tcp            8.0.0
    com.apple.filesystems.smbfs            2.0.0
    com.apple.driver.AudioAUUC            1.60
    com.apple.driver.AppleHWSensor            1.9.5d0
    com.apple.driver.AGPM            100.14.11
    com.apple.filesystems.autofs            3.0
    com.apple.iokit.IOBluetoothSerialManager            4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver            124
    com.apple.driver.AppleHDA            2.5.3fc1
    com.apple.driver.AppleSMCLMU            2.0.4d1
    com.apple.driver.AppleMikeyDriver            2.5.3fc1
    com.apple.GeForceTesla            8.1.8
    com.apple.driver.AppleUpstreamUserClient            3.5.13
    com.apple.driver.AppleMuxControl            3.4.12
    com.apple.driver.AppleMCCSControl            1.1.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.driver.AppleSMCPDRC            1.0.0
    com.apple.driver.AppleLPC            1.7.0
    com.apple.driver.AppleIntelHDGraphics            8.1.8
    com.apple.driver.AppleIntelHDGraphicsFB            8.1.8
    com.apple.iokit.IOUserEthernet            1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X            7.0.0
    com.apple.driver.AppleHWAccess            1
    com.apple.driver.ACPI_SMC_PlatformPlugin            1.0.0
    com.apple.driver.SMCMotionSensor            3.0.4d1
    com.apple.driver.AppleUSBTCButtons            240.2
    com.apple.driver.AppleUSBTCKeyboard            240.2
    com.apple.driver.AppleUSBCardReader            3.3.5
    com.apple.driver.AppleIRController            325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless            1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
    com.apple.BootCache            35
    com.apple.iokit.SCSITaskUserClient            3.6.0
    com.apple.driver.XsanFilter            404
    com.apple.iokit.IOAHCIBlockStorage            2.4.0
    com.apple.driver.AppleUSBHub            650.4.4
    com.apple.driver.AppleFWOHCI            4.9.9
    com.apple.driver.AirPort.Brcm4331            700.20.22
    com.apple.driver.AppleAHCIPort            2.9.5
    com.apple.iokit.AppleBCM5701Ethernet            3.6.9b9
    com.apple.driver.AppleUSBEHCI            650.4.1
    com.apple.driver.AppleSmartBatteryManager            161.0.0
    com.apple.driver.AppleACPIButtons            2.0
    com.apple.driver.AppleRTC            2.0
    com.apple.driver.AppleHPET            1.8
    com.apple.driver.AppleSMBIOS            2.0
    com.apple.driver.AppleACPIEC            2.0
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient            216.0.0
    com.apple.nke.applicationfirewall            153
    com.apple.security.quarantine            3
    com.apple.driver.AppleIntelCPUPowerManagement            216.0.0
    com.apple.security.SecureRemotePassword            1.0
    com.apple.AppleGraphicsDeviceControl            3.4.12
    com.apple.kext.triggers            1.0
    com.apple.iokit.IOSerialFamily            10.0.7
    com.apple.driver.DspFuncLib            2.5.3fc1
    com.apple.vecLib.kext            1.0.0
    com.apple.iokit.IOAudioFamily            1.9.4fc11
    com.apple.kext.OSvKernDSPLib            1.14
    com.apple.iokit.IOFireWireIP            2.2.5
    com.apple.driver.AppleHDAController            2.5.3fc1
    com.apple.iokit.IOHDAFamily            2.5.3fc1
    com.apple.driver.AppleSMBusPCI            1.0.12d1
    com.apple.nvidia.classic.NVDANV50HalTesla            8.1.8
    com.apple.nvidia.classic.NVDAResmanTesla            8.1.8
    com.apple.driver.AppleGraphicsControl            3.4.12
    com.apple.driver.AppleBacklightExpert            1.0.4
    com.apple.driver.AppleSMBusController            1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.iokit.IONDRVSupport            2.3.6
    com.apple.iokit.IOSurface            91
    com.apple.iokit.IOGraphicsFamily            2.3.6
    com.apple.iokit.IOBluetoothFamily            4.2.0f6
    com.apple.driver.IOPlatformPluginLegacy            1.0.0
    com.apple.driver.IOPlatformPluginFamily            5.5.1d27
    com.apple.driver.AppleSMC            3.1.6d1
    com.apple.driver.AppleUSBMultitouch            240.6
    com.apple.iokit.IOSCSIBlockCommandsDevice            3.6.0
    com.apple.iokit.IOUSBMassStorageClass            3.6.0
    com.apple.iokit.IOUSBHIDDriver            650.4.4
    com.apple.driver.AppleUSBMergeNub            650.4.0
    com.apple.driver.AppleUSBComposite            650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice            3.6.0
    com.apple.iokit.IOBDStorageFamily            1.7
    com.apple.iokit.IODVDStorageFamily            1.7.1
    com.apple.iokit.IOCDStorageFamily            1.7.1
    com.apple.iokit.IOAHCISerialATAPI            2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily            3.6.0
    com.apple.iokit.IOFireWireFamily            4.5.5
    com.apple.iokit.IOUSBUserClient            650.4.4
    com.apple.iokit.IO80211Family            600.34
    com.apple.iokit.IOAHCIFamily            2.6.0
    com.apple.iokit.IOEthernetAVBController            1.0.3b3
    com.apple.driver.mDNSOffloadUserClient            1.0.1b4
    com.apple.iokit.IONetworkingFamily            3.2
    com.apple.iokit.IOUSBFamily            650.4.4
    com.apple.driver.AppleEFINVRAM            2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily            1.1
    com.apple.security.sandbox            278.10
    com.apple.kext.AppleMatch            1.0.0d1
    com.apple.security.TMSafetyNet            7
    com.apple.driver.AppleKeyStore            2
    com.apple.driver.DiskImages            371.1
    com.apple.iokit.IOStorageFamily            1.9
    com.apple.iokit.IOReportFamily            21
    com.apple.driver.AppleFDEKeyStore            28.30
    com.apple.driver.AppleACPIPlatform            2.0
    com.apple.iokit.IOPCIFamily            2.8
    com.apple.iokit.IOACPIFamily            1.4
    com.apple.kec.pthread            1
    com.apple.kec.corecrypto            1.0

  • Premiere Elements 10 shutting down

    I have had Premiere Elements 10 for about a month.  The program keeps shutting down while I'm editing.  I get a message that says "Premiere Elements has stopped working.  Windows is looking for a solution."  Then the program closes.  I have called phone support twice.  Each time, they've told me to change things (file names, etc) but the program continues to shut down without warning.  Sometimes, I can use the program for 30 minutes or so before it begins, but once the program shuts down once - it will continue to shut down in a matter of a minute or two after I reopen it.  Any ideas as to what this could be?

    More information needed for someone to help... click these links and provided the requested information
    -http://forums.adobe.com/message/4200840
    -http://forums.adobe.com/thread/416679
    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
    http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
    If you have a red line over the timeline after importing a video and before adding any effects... your project is wrong for your video... read above about codecs
    Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
    H.264 will NOT work inside an AVI wrapper http://forums.adobe.com/thread/854115
    Premiere Elements Hang/Crash http://forums.adobe.com/thread/792580

  • Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

    When I try an open the original project or a copy of it I get this message.
    "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
    I have tried to create a new project and get the same message.
    I have tried uninstalling and reinstalling the program a few times.
    The last time I worked on the project I had no issues.
    Any suggestions?

    Hi
    a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0).  I can choose open project, and choose my project.  The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there.  Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
    b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
    c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
    1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection.  Turned off firewall and anti virus. It works.  As a test I left the anti virus off and tried loading project with and with out the firewall turned on.  The project loaded each time.  I then tested the firewall on, with and with out antivirus.  Antivirus off - project loads each time.  Antivirus on - doesn't load and program stays on clock.
    I will continue to experiment with it and see what happens.  The last time I used it I was running a different McAfee product than no.  So it seems to work with the Firewall on and the Antivirus off.

  • Photoshop CS4 crashes and shuts down without warning.

    I have installed the new CS4 upgrade, and I have disabled the GPU. I have just upgraded to 2MB of RAM. However, PSD CS4 will suddenly shut down without warning at unpredictable times - yesterday it happened when I zoomed in past 200% - today it happened when I hit Save For Web. Really annoying. Any ideas?
    Thanks
    Charles

    Look in the Photoshop forum. This is for Premiere Pro.

  • It just shuts down without warning

    Hi there,
    My MacBookPro shipped on 06.2006 is shutting down without warning after more or less one hour when in battery use (The battery has 142 cycles). I've already reset and recalibrated the battery but without success. I also did the efi updates and the resend battery update also no success. The power level seams to drop rapidly without warning. The used battery is also not included in the apple exchange program (wrong serial no.). It is normal for a battery this age to have a power decrease but at least I’d like to get a warning before the computer shuts down. Please help me with your suggestions.

    OK, first, let's be clear on this and all future posts: is the MBP running on battery (NOT plugged in) or is it pugged in. You can see that if it is NOT plugged in, then there could be battery issues and that's the first thing I would try to diagnose. There are several posts in this forum about that problem (which doesn't pertain to me or to esqjake, since our problems occur in both situations). If I can summarize:
    1) download the latest software; if you have a MacBook (not Pro) you need to have a Battery Update. MB Pro's don't need this.
    2) Check your battery life and charge, using System Profiler. In OS 10.4 there's info on Power; the Battery section looks like this:
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 4657
    Remaining Capacity (mAh): 4330
    Amperage (mA): 939
    Voltage (mV): 12560
    Cycle Count: 124
    Apparently if the cycle count is under 300 and the mAh is low then you may qualify for a replacement battery. You'll have to search for yourself in the Forum for the exact numbers, sorry, since that's not what I'm experiencing I didn't write it down.
    Now, on to the second type of problem: the MBPro shuts down *+without warning+* typically after being woken from sleep. Note that this is not a typical shut down; the computer just turns off. Also note, this is not a kernal panic, where the screen goes dark like a curtain is coming down and you get a polite message in multiple languages to hold the power key down to restart; no, the computer just turns off. Also typical is you have to hold down the power key for 5+ seconds (until you hear the tone and the power light flashes) or it won't restart; it will start for a few seconds and turn off again. Once I've restarted, it seems to work OK until the next time I try to wake it up; my current solution is that I'm just leaving it on. This has been called Random Shut Down Syndrome or RSS; you can do a search yourself if you have some time. Google will get you half a million hits or so (there's even a website called www.macbookrandomshutdown.com); there are far less in these discussion forums (and less help here, too, I've found. Doesn't Apple have an administrator looking at these posts?). Unfortunately, most of the hits deal the the MacBook, not the MacBook Pro. However, perhaps one of them will help.
    Here's what I've found as possible causes:
    1) a warped battery (mine isn't);
    2) reset the System Manager Control (SMC)(unplug, battery out, hold down power key 5+ seconds, reboot);
    3) due to overheating (again, it has happened immediately after waking from sleep, so it's the case is cool); or
    4) there are some posts about looking through the console logs (Use the Console app located in the Utilities folder, and open console.log, console0.log, or consoleX.log). The console and system logs haven't been helpful for me personally (occasionally I've gotten the "previous shutdown cause= -82" message in the system log, supposedly a sign of RSS, but this is not consistent).
    Now, here's something I found today, a simple test to see if you have RSS, but it is old and pertains (yet again) to the MacBook, not the Pro. However, I'll give it a try.
    http://blogs.zdnet.com/Apple/?p=274
    Anyway, I'm ready to bring mine in; I just can't afford to be without it just now. No data seems to be lost, so I'm just trying to get by, and put up with the RSS.
    I hope that helps. Maybe some of the "Top Users" would like to help? I'm still lost.

  • Sorry, a serious error has occured that requires adobe premiere elements to shut down. we will attem

    So I've had premiere elements 9 for a while and it always worked just fine, but one day right in the middle of working on a project i get this error message:
    sorry, a serious error has occured that requires adobe premiere elements to shut down.
    Why did this come up? I know I've plenty of free space and everything! Please if you know how to fix it then help!
    Some other info:
    My computer runs on windows 7
    Once again, the Premiere elements I'm using is 9
    Please if you know what to do please help!

    Yes Bill,
    I too have been very errant in turning off the CA Vet Security system , it too causes problems .
    Regards,
    Bob

  • 2006 Macbook running 10.6.8 shuts down without warning

    It's a 2006 Macbook (I bought new in 06) running os x 10.6.8.  Up until 6 months ago no problems what so ever with the computer.  I would be working and every once in a while, it would just shut down.  Replaced the battery less than a year ago.  Power supply (60w charger) had a short, so I replaced that about a week ago.  Computer is still shutting down without warning.  I did the 1.1 update on the OSX but it still acts up.  I'm lucky to be able to use the computer right now (it's been running for 20 minutes...this time).  Would it help if I upgraded to LION, or would it still do it then?  Any help please...I'm a musician and it's my livelyhood.
    Thanks,
    David

    When a Mac shuts down without warning, it's doubtful an upgrade will be the fix. You need to find out what's causing the problem.
    Check the startup disk.
    Launch Disk Utility located in HD > Applications > Utillities
    Select the startup disk on the left then select the First Aid tab.
    Click:  Verify Disk  (not Verify Disk Permissions)
    If Disk Utility reports errors, restart the Mac while inserting the install disc and holding down the C key simultaneously. From there you should be able to repair the startup disk.
    No errors were found, run the Apple Hardware Test >  Using Apple Hardware Test
    If installed, anti virus software can cause system anomalies such as an unexpected shut down.

  • IMac shuts down without warning

    My iMac has started shutting down without warning. The fan is also going luch faster than normal. Ran etre:
    Problem description:
    iMac 9,1 shuts down without warning.
    EtreCheck version: 2.1.8 (121)
    Report generated 2 Feb 2015 13:25:46 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (24-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce GT 130 - VRAM: 512 MB
            iMac 1920 x 1200
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:19:22
    Disk Information: ℹ️
        ST3000DM001-1CH166 disk0 : (3 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            HD3 (disk0s2) / : 3.00 TB (1.56 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/EyeTV.app
        [not loaded]    com.elgato.driver.Pluto2 (1.1) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.vnic (8.0 18608.898384) [Click for support]
            /Applications/spotflux.app
        [not loaded]    com.spotflux.Spotflux.tap (1.0) [Click for support]
        [loaded]    com.spotflux.Spotflux.tun (1.0) [Click for support]
            /Library/Application Support/Hotspot Shield
        [not loaded]    com.anchorfree.tun (1.0.1) [Click for support]
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.HarmonyRemote.iokit.HarmonyKext (1.0.0) [Click for support]
        [not loaded]    com.LaCie.ScsiType00 (1.2.2) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
        [not loaded]    com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Click for support]
        [not loaded]    com.griffintechnology.iokit.PowerMate (1.5.1) [Click for support]
        [not loaded]    com.jmicron.driver.jmPeripheralDevice (1.0.6) [Click for support]
        [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1) [Click for support]
        [not loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.06.4) [Click for support]
        [not loaded]    de.access-music.virus_ti.driver.audio (2.2.0 - SDK 10.7) [Click for support]
            /System/Library/Extensions/AccessVirusTI.kext/Contents/PlugIns
        [not loaded]    de.access-music.virus_ti.driver.audio_TIGER (2.2.0 - SDK 10.4) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
            /Users/[redacted]/Desktop/TuneClone.app
        [not loaded]    com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1) [Click for support]
    Startup Items: ℹ️
        DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
        FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
        HP IO: Path: /Library/StartupItems/HP IO
        M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [running]    com.bjango.istatmenusagent.plist [Click for support]
        [running]    com.canon.MFManager.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.intego.backupassistant.agent.plist [Click for support]
        [loaded]    com.intego.backupmanagerpro.agent.plist [Click for support]
        [running]    com.intego.commonservices.integomenu.plist [Click for support]
        [loaded]    com.intego.commonservices.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.uninstaller.plist [Click for support]
        [loaded]    com.intego.netbarrier.alert.plist [Click for support]
        [running]    com.intego.netupdate.agent.plist [Click for support]
        [loaded]    com.intego.virusbarrier.alert.plist [Click for support]
        [loaded]    com.lacie.eventsactions.launcher.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [loaded]    de.devolo.networkservice.notify.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.bjango.istatmenusdaemon.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [unknown]    com.bombich.ccc.scheduledtask.6E58EB2F-4F27-4745-8448-57AF949CED8F.plist [Click for support]
        [loaded]    com.embraceware.awaken.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [running]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [running]    com.intego.BackupManagerPro.daemon.plist [Click for support]
        [running]    com.intego.commonservices.daemon.integod.plist [Click for support]
        [running]    com.intego.commonservices.daemon.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.icalserver.plist [Click for support]
        [loaded]    com.intego.commonservices.metrics.kschecker.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.monitor.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.plist [Click for support]
        [running]    com.intego.netupdate.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.emlparser.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.virusbarrier.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.scanner.plist [Click for support]
        [running]    com.lacie.desktopmanager.service.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.spotflux.Spotflux.tun.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
        [failed]    com.torch.update.agent.plist [Click for support]
        [running]    de.devolo.networkservice.plist [Click for support]
        [failed]    org.opensc.pcscd.autostart.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
        [loaded]    com.macupdate.desktop5.scanner.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    com.synology.CloudStation.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Macs Fan Control    Application  (/Users/[redacted]/Downloads/Macs Fan Control.app)
        iTunesHelper    UNKNOWN  (missing value)
        GrowlMenu    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)
        AwakenHelper    Application  (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
        GetBackupAgent    Application  (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
        MainMenu    Application  (/Users/[redacted]/Desktop/Small Apps/MainMenu.app)
        Dropbox    Application  (/Users/[redacted]/Desktop/Dropbox.app)
        WFTPairing    Application  (/Applications/Canon Utilities/EOS Utility/WFTPairing.app)
        ClustersHelper    Application  (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
        PowerMate    Application  (/Applications/PowerMate.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SpeedDownload Browser Plugin: Version: 1.7.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Click for support]
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Yahoo! Installer 3: Version: 1.0.128 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        WebEx: Version: 1.0 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        nprevweb: Version: 4.0.0.950 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
        Awesome Screenshot
        Slick Savings  [Adware! - Remove]
        Twitter for Safari
        FastestTube
        Video Converter
        Ebay Shopping Assistant  [Adware! - Remove]
        1Password
        Amazon Shopping Assistant  [Adware! - Remove]
        Searchme  [Adware! - Remove]
    Audio Plug-ins: ℹ️
        de.access-music.virus_ti: Version: Unknown - SDK 10.7 [Click for support]
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        AppTrap  [Click for support]
        Cameras  [Click for support]
        Clusters  [Click for support]
        Déjà Vu  [Click for support]
        Disctop  [Click for support]
        Fan Control  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        GoPro  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        SwitchResX  [Click for support]
        YAMAHA-USBMIDIPatch  [Click for support]
    Time Machine: ℹ️
        Skip System Files: YES - System files not being backed up
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            HD3: Disk size: 3.00 TB Disk used: 1.43 TB
        Destinations:
            UltraMax [Network]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 1.43 TB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    SystemUIServer
             0%    AppleSpell
             0%    ocspd
             0%    devolonetsvc
    Top Processes by Memory: ℹ️
        275 MB    firefox
        129 MB    Dock
        112 MB    loginwindow
        112 MB    mds_stores
        94 MB    Finder
    Virtual Memory Information: ℹ️
        4.78 GB    Free RAM
        2.45 GB    Active RAM
        420 MB    Inactive RAM
        943 MB    Wired RAM
        1.88 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 01:02:57 PM    Self test - passed
    Any suggestions as to what might be wrong? I cannot seem to run AHT (no reaction when booting with D-key pressed)    
    Thanks!

    EtreCheck version: 2.1.8 (121)
    Report generated 3 Feb 2015 10:03:09 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (24-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce GT 130 - VRAM: 512 MB
            iMac 1920 x 1200
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 18:7:23
    Disk Information: ℹ️
        ST3000DM001-1CH166 disk0 : (3 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            HD3 (disk0s2) / : 3.00 TB (1.57 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/EyeTV.app
        [not loaded]    com.elgato.driver.Pluto2 (1.1) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (8.0 18608.898384) [Click for support]
        [not loaded]    com.parallels.kext.vnic (8.0 18608.898384) [Click for support]
            /Applications/spotflux.app
        [not loaded]    com.spotflux.Spotflux.tap (1.0) [Click for support]
        [loaded]    com.spotflux.Spotflux.tun (1.0) [Click for support]
            /Library/Application Support/Hotspot Shield
        [not loaded]    com.anchorfree.tun (1.0.1) [Click for support]
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
        [not loaded]    com.HarmonyRemote.iokit.HarmonyKext (1.0.0) [Click for support]
        [not loaded]    com.LaCie.ScsiType00 (1.2.2) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
        [not loaded]    com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
        [not loaded]    com.elgato.eyetv.ClassicNotSeizeDriver (1.1.2) [Click for support]
        [not loaded]    com.griffintechnology.iokit.PowerMate (1.5.1) [Click for support]
        [not loaded]    com.jmicron.driver.jmPeripheralDevice (1.0.6) [Click for support]
        [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1) [Click for support]
        [not loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.06.4) [Click for support]
        [not loaded]    de.access-music.virus_ti.driver.audio (2.2.0 - SDK 10.7) [Click for support]
            /System/Library/Extensions/AccessVirusTI.kext/Contents/PlugIns
        [not loaded]    de.access-music.virus_ti.driver.audio_TIGER (2.2.0 - SDK 10.4) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
            /Users/[redacted]/Desktop/TuneClone.app
        [not loaded]    com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [running]    com.bjango.istatmenusagent.plist [Click for support]
        [running]    com.canon.MFManager.plist [Click for support]
        [loaded]    com.divx.dms.agent.plist [Click for support]
        [loaded]    com.divx.update.agent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.hp.help.tocgenerator.plist [Click for support]
        [loaded]    com.intego.backupassistant.agent.plist [Click for support]
        [loaded]    com.intego.backupmanagerpro.agent.plist [Click for support]
        [running]    com.intego.commonservices.integomenu.plist [Click for support]
        [loaded]    com.intego.commonservices.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.uninstaller.plist [Click for support]
        [running]    com.intego.netbarrier.alert.plist [Click for support]
        [running]    com.intego.netupdate.agent.plist [Click for support]
        [loaded]    com.intego.virusbarrier.alert.plist [Click for support]
        [loaded]    com.lacie.eventsactions.launcher.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [loaded]    de.devolo.networkservice.notify.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]
        [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
        [running]    com.bjango.istatmenusdaemon.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [unknown]    com.bombich.ccc.scheduledtask.6E58EB2F-4F27-4745-8448-57AF949CED8F.plist [Click for support]
        [loaded]    com.embraceware.awaken.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
        [failed]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [failed]    com.intego.BackupManagerPro.daemon.plist [Click for support]
        [running]    com.intego.commonservices.daemon.integod.plist [Click for support]
        [running]    com.intego.commonservices.daemon.taskmanager.plist [Click for support]
        [loaded]    com.intego.commonservices.icalserver.plist [Click for support]
        [loaded]    com.intego.commonservices.metrics.kschecker.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.monitor.plist [Click for support]
        [running]    com.intego.netbarrier.daemon.plist [Click for support]
        [running]    com.intego.netupdate.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.emlparser.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.logger.plist [Click for support]
        [running]    com.intego.virusbarrier.daemon.plist [Click for support]
        [loaded]    com.intego.virusbarrier.daemon.scanner.plist [Click for support]
        [running]    com.lacie.desktopmanager.service.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.spotflux.Spotflux.tun.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
        [failed]    com.torch.update.agent.plist [Click for support]
        [running]    de.devolo.networkservice.plist [Click for support]
        [failed]    org.opensc.pcscd.autostart.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.Reminder.plist [Click for support]
        [loaded]    com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Click for support]
        [loaded]    com.macupdate.desktop5.scanner.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    com.synology.CloudStation.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Macs Fan Control    Application  (/Users/[redacted]/Downloads/Macs Fan Control.app)
        iTunesHelper    UNKNOWN  (missing value)
        GrowlMenu    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)
        AwakenHelper    Application  (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
        GetBackupAgent    Application  (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
        MainMenu    Application  (/Users/[redacted]/Desktop/Small Apps/MainMenu.app)
        Dropbox    Application  (/Users/[redacted]/Desktop/Dropbox.app)
        WFTPairing    Application  (/Applications/Canon Utilities/EOS Utility/WFTPairing.app)
        ClustersHelper    Application  (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
        PowerMate    Application  (/Applications/PowerMate.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
        HPEventHandler    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 9.5.5 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SpeedDownload Browser Plugin: Version: 1.7.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        RealPlayer Plugin: Version: Unknown [Click for support]
        QuickTime Plugin: Version: 7.7.3
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        Yahoo! Installer 3: Version: 1.0.128 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        OfficeLiveBrowserPlugin: Version: 12.3.5 [Click for support]
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
        WebEx: Version: 1.0 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        nprevweb: Version: 4.0.0.950 [Click for support]
    Safari Extensions: ℹ️
        1Password
        Video Converter
        FastestTube
        Twitter for Safari
        Open in Internet Explorer
    Audio Plug-ins: ℹ️
        de.access-music.virus_ti: Version: Unknown - SDK 10.7 [Click for support]
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        AppTrap  [Click for support]
        Cameras  [Click for support]
        Clusters  [Click for support]
        Déjà Vu  [Click for support]
        Disctop  [Click for support]
        Fan Control  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        GoPro  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        SwitchResX  [Click for support]
        YAMAHA-USBMIDIPatch  [Click for support]
    Time Machine: ℹ️
        Skip System Files: YES - System files not being backed up
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            HD3: Disk size: 3.00 TB Disk used: 1.43 TB
        Destinations:
            UltraMax [Network]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 1.43 TB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    devolonetsvc
             0%    MacsFanControl
             0%    mds
             0%    fontd
    Top Processes by Memory: ℹ️
        301 MB    firefox
        172 MB    loginwindow
        120 MB    mds_stores
        112 MB    Finder
        103 MB    WindowServer
    Virtual Memory Information: ℹ️
        4.75 GB    Free RAM
        2.48 GB    Active RAM
        516 MB    Inactive RAM
        835 MB    Wired RAM
        1.82 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 2, 2015, 03:52:38 PM    Self test - passed
        Feb 2, 2015, 03:36:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/nb_alert_2015-02-02-153638_[re dacted].crash

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