Premiere Elements 9 window disappears after loading project

Hello all,
I've been having issues with Premiere Elements (9) lately. I have read other threads similar to my problem and followed some of the instructions (deleting the Pref file, for example).
Whenever I open a specific project (that has worked before until recently), the loading progess bar goes from 0-100 and then it stays there. After that, the entire program disappears. It doesn't crash (as it's still in the task bar), but when I click on PrE9, nothing comes up. When I mouse-over the icon on the task bar, it's just the window buttons (minimize, expand, exit).
The reason I started this thread is because none of the problems I found were really similar to mine.
Any help would be much appreciated.
(Also, please pardon me if this thread is in the wrong place.)
Thanks!

Unitedmoviemaker
Have you looked at any possible involvement of the antivirus program in the way of recent updates for it? Recent Windows Updates? Can we assumed that you have not added, subtracted any programs that would coincide with the onset of the issue?
Have you checked to make sure that your video card is up to date according to the web site of the manufacturer of the video card?
Recently, with Premiere Elements 10 and NVIDIA video card, answers have come from rolling back the driver.
I guess you tried the Adobe Premiere Elements Prefs file deletion. But, did you try deleting the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
But, let me backup for a moment. Is this issue confined to one previously created project or to all your Premiere Elements projects either new or old?
Let us start here and then move forward according to your answers.
Thanks.
ATR
Add On...Usual...confirm that you have the latest version of QuickTime installed, you are running the program as the 9.0.1 Update, and you are running the program Run As Administrator or from a User Account with Administrative Privileges.

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Welcome to the forum.
Unfortunately, PrE does not offer that many options, if a Project goes "off."
However, these would be my first steps, and pretty much in this order:
Go to the PrE AutoSaves, and change the View to Details, so you can see the Dates/Times. Try Opening the very latest one. Note: if you have not changed the default, there should be five AutoSave files, and they should be located in the PrE AutoSave folder, in the Project's heirarchy. You want the latest one, not the one with the highest increment. AutoSave 03 could be newer, than AutoSave 05.
If that does not work, then try this - Move your Assets to a new location. Then, Open your original Project. As it loads, you should be presented with "Where is file _____?" and that is what you want.Here is the tricky part. If you have many Assets, and hopefully they are in the same folder, or a few folders, and not spread around the system. I would move all Video Assets to a Video folder, all stills to a Stills folder, all Audio to an Audio folder, etc. as you want to isolate things. When presented with the "Where is file ____?" navigate to the folder with that file, and locate it. PrE will then relink to all used Assets in that folder. This is why I would segregate Assets by type, to isolate the problem, if possible. If all of your Video files load fine, you will get a "Where is file ____?" for the stills, or the music, and repeat. If the Project fails on one Asset type, then you have located the bad Asset by type, and can repeat the exercise, by segregating each file in that Asset type, to a unique folder, navigating to each folder, when prompted, until you find the bad Asset.
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Have you looked at any possible involvement of the antivirus program in the way of recent updates for it? Recent Windows Updates? Can we assumed that you have not added, subtracted any programs that would coincide with the onset of the issue?
Have you checked to make sure that your video card is up to date according to the web site of the manufacturer of the video card?
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I guess you tried the Adobe Premiere Elements Prefs file deletion. But, did you try deleting the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
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help, elements 9 freezing up after loading project .

Unitedmoviemaker
Have you looked at any possible involvement of the antivirus program in the way of recent updates for it? Recent Windows Updates? Can we assumed that you have not added, subtracted any programs that would coincide with the onset of the issue?
Have you checked to make sure that your video card is up to date according to the web site of the manufacturer of the video card?
Recently, with Premiere Elements 10 and NVIDIA video card, answers have come from rolling back the driver.
I guess you tried the Adobe Premiere Elements Prefs file deletion. But, did you try deleting the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
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Bill, here is the good news.
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I got one answer, from DMoore, saying:
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Safe boot http://support.apple.com/kb/HT1564
Starting up into Safe Mode does several things:
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As I don’t know much about the technical aspects of computers, I don’t really understand the first answer, and it sounds like following it might produce unwanted changes.
But I understand your questions, so I’ll try to answer them;
"loading from any Project" means that I encounter the problem when I’m using a project, possibly after/because I’ve left the Mac on overnight, and/or I’ve made a lot of adjustments, and, once the problem is there, it happens in any other project which I open – the images load then disappear.
I can see images in the Browser, so it only happens in the Viewer(s).
I’m afraid I don’t understand what you mean by: “If you select "Photos" from near the top of the Library tab of the Inspector, does it show you all of your Images?”. I am a newcomer to Aperture, so I don’t know what some of the buttons are for yet, but when I want to look at and adjust my pictures, I import them, as referenced images, then Aperture creates a folder/project in the Library. When I click on that Project (when it’s working properly), all the images appear in the Browser or the Viewers – without me needing to “select Photos from near the top of the Library tab of the Inspector”. I selected it and looked at all the items in the dropdown menu, but none of them seems to offer the option to ‘show all the images’. So I’m not sure how to answer your question except to say that – yes, I can see all the pictures in the Browser or the Viewers (when it’s working properly), but I don’t seem to need to use the Photos button to achieve this.
Did Aperture work before?
Yes it worked ok for a while, but I only purchased it on 24th May.
If I understand correctly, the difference between thumbnail and preview is that the thumbnail is what I see when the “Loading” wheel is turning, and the disappearance of this wheel after a few seconds means that I am now looking at the preview (also, the thumbnail cannot be adjusted).
So I think the problem occurs when the thumbnail has finished loading; the viewer going blank/grey might mean that it is not showing the preview.
But I have not changed the default Preview settings in Aperture Preferences.
My macbookpro details:
2.7 Ghz Intel Core i7
Memory: 8 Gb 1333 MHz DDR3
Hard Drive capacity 499.25 GB
Available 387.36 GB
I have noticed another problem: I cannot apply the same rating to multiple images: following the instructions, I select a group of contiguous (or non- contiguous) images, choose a selection eg “5stars” using the keyboard, but the stars only appear in the last selected image – even though all the images are still showing as selected.”
I hope this helps you to understand more.
Thank you for trying to help me.
Tony

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GB-92
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http://www.piriform.com/ccleaner
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I use this procedure routine for computer maintenance without issues (Windows XP 32 bit as well as Windows 7, 8, and 8.1 64 bit). It is a widesly used tool.
We will be watching for further developments.
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http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
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Adobe set up that 8.0.1 Update so that they is no 8.0.1 shown in the program after installation of it. You will probably get a message of installation completed successful. The major evidence that it has been installed will be the turn off of the previously default "Automatic Background Rendering" in preferences. You still have to turn off the "Automatic AutoAnalzyer" in Elements Organizer, a must do.
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ATR

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Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
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