Premiere Elements and Photoshop Organizer Crashes

Soon after starting the Organizer in either Premier Elements or Photoshop Essentials 8, it crashes, with a crash report to send to Adobe. I am using Wwindows 7. Microsoft says the program is incompatible. It worked fine until Adobe did an update to it. This happened some time ago, but I have just been putting up with not using the Organizer. I would like to have it fixed. Any suggestions?

Similar Messages

Adobe Premiere Elements and Photoshop Elements 10

I purchased a hard copy of Adobe Premiere Elements and Photoshop Elements 10 and recently got a new computer and i cannot find the 1st install cd. how can I download version 10 on my computer without the cd?

Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the download links won't work.

Photoshop premiere elements and photoshop elements

It is saying my serial numbers can't be validated for photoshop premiere elements and photoshop elements.

Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the download links won't work.

Installed Photoshop CS5 - Premiere Elements and Organiser now Crashes

Hi
I've just installed Photoshop CS5 on my computer which alreadys had Premeire Elements 9 on.
Initially when I tried to launch Photoshop I got a crash to do with the scriptingsupport.8li which was resolved by disabling the plugin, however now when I try to launch Premiere Elements or the Elements Organiser, I get a windows error box.
Premiere Elements 9 is crashing due to a problem with WS.dll. I've tried restoring the dll from the original cab folder and checking for updates and installing the latest ones but still the problem persists.
Any ideas on how I can solve it?
Thanks

I'm definitely going to look into it. Thanks. Have a great holiday.
From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
Dell Precisions are great machines, you could look into their Studio or Studio XPS too. Not quite workstation qualtiy but I'm beating the snot outta one @home and it's holding up well for a 600 buck eBay chassis...

Can i install Adobe premiere elements and photoshop elements separately in 2 different computers?

We are planning to purchase a bundle Adobe Photoshop Elements and Priemiere Elements 11 but we need to separate the installation of this
2 softwares in to 2 different computers, Can we do an installation separately using the same lisence?
An urgent answer to this would be a great help!
Thank you!
Loug-ad

Yes. They will have separate serial numbers.

My premiere elements and photoshop 13 won't pop up after I downloaded it. Nothing happens. Lol what's going on? Is it because my labtop needs a new battery? Doesn't make any sense....

It won't pop up after I downloaded it. This is very annoying....

Nobody can tell you anything without proper system info or other technical details.
Mylenium

I am trying to access Organizer in Premiere Elements and it just shuts down the programme

I am trying to access Organizer in Premiere Elements and it just shuts down the programme. I tried reinstalling the programme but it just does not let me get to Organizer. Now after reinstalling, it does not let me into the programme. It just keeps on asking me to sign in. Once I sign in, it just goes blank. I checked my registration online and it is already there. What do I do apart from tearing my hair?

namkeenrani
Again, do not duplicate or triplicate threads.
Please keep the discussion in the thread to which I have already replied.
Organizer in premiere elements 12
A moderator should be along shortly to close or delete this thread and the other of
your triplicates.
ATR

Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer

I am looking for a new PC to replace my 10 year old one.
This would be used primarily for Photoshop CS5, Lightroom, Premiere Elements and Proshow Producer.
I am thinking of going to Digital Storm to get one of their top line gaming machines with Sandybridge cpu, high end video card and at least 16 to 32 gb Ram
(although I do not play games on the pc}.
Is this overkill, or would a different kind of PC be better?
what do you recommend?
jaslu1

I'm definitely going to look into it. Thanks. Have a great holiday.
From: TLL... <[email protected]>
Subject: Best PC to buy for Photoshop CS5, Premiere Elements and Proshow Producer
To: "Jay Slutzky" <[email protected]>
Date: Friday, July 1, 2011, 11:38 AM
Dell Precisions are great machines, you could look into their Studio or Studio XPS too. Not quite workstation qualtiy but I'm beating the snot outta one @home and it's holding up well for a 600 buck eBay chassis...

Adobe Premiere Elements 0.9 project crash, HELP!

This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!

Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/

Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading.

Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD

christineae
It is not clear if your Premiere Elements 10 was a downloaded purchase from Adobe or from an authorized reseller.
However, do you have a purchased serial number for the product?
If you have the purchased serial number, you can download Premiere Elements 10 tryout files from the following web site
and insert your purchased serial number in them during installation to make them your own.
Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
It is important to read and carry out carefully that web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Just in case message....
But there could be a complication with regard to files from any source.
Adobe allows you to have the purchased activated serial number on no more than 2 of your computers.
If your failed computer has Premiere Elements trapped on it representing 1 purchased serial number, you will be able to installed
the purchased serial number on only one more computer. If you have the purchased activated serial number trapped on 2 failed
computers, then you will not be able to use that purchased serial number on another computer until you deactivate at least one
on one of the other two computers. In this case, it is only Adobe who might be able to help you. None of this may apply to you. I mention
it as a just in case caution.
Please let us know if you have any questions or need clarification.
Thank you.
ATR

I have Adobe Premiere Elements and it will not let me export?

I have Adobe Premiere Elements and it will not let me export? It also will not let me login. It says photoshop.com is temporarily unaivalable and to check my network settings. Error 400. Can anyone help me? I need to export this video as soon as possible.

You don't say which version of Premiere Elements you're using, but Photoshop.com was discontinued last year, so you won't be able to log into it.
As for exporting -- it's hard to give you specific information without knowing which version of the software you're using and on what operating system but -- which Share or Publish & Share option are you using and what is happening when you use it?

Premiere elements 10/photoshop 9

hello,
i just completed a slide show in photoshop 9 and was able to burn a dvd in the premiere elements 9 trial - it had the "trial version" across the screen though - so i purchased premiere elements 10 and can't get photoshop 9 to recognize it. I tweaked the slide show a bit and went to send to premiere elements 10 to burn the dvd and it is telling me to download the free trial offer for premiere elements 9.... and when i try to go through the premiere elements 10 and "get media" it says my file isn't right. any advise would greatly be appreciated - this is the first time i have tried this and i finally - after hours - thought i had it finished -

thanks very much - i don't know what is going on with photoshop -
everytime i try to go in and do something the program closes on me. i never really
had a problem before and then i couldn't get the movie to save and now i
can't export any albums or folders and it is doing something weird when i
try to import from my camera card. i'm just giving up for right now - i
thought maybe i had a virus or something even - but i took a few hours on
Saturday to scan my computer and nothing was found.
i really appreciate you getting back to me! at least i got the slide show
done - i just can't do anything else
In a message dated 3/12/2012 2:20:59 P.M. Eastern Daylight Time,
[email protected] writes:
Re: premiere elements 10/photoshop 9
created by Bill Hunt (http://forums.adobe.com/people/the_wine_snob) in
Premiere Elements - View the full discussion
(http://forums.adobe.com/message/4261994#4261994)

I downloader Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?

I downloaded Adobe premiere Elements 9 because computer crashed. Don't have serial number anymore. How do I obtain it?

tamod
What computer operating system is involved? I will assume Windows 7, 8, or 8.1 64 bit for now.
If your Premiere Elements 9 was registered when first installed, the serial number for it may be at Adobe.
Please go to the Adobe web site http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type My Products.
Then follow the My Products link to your products. In the Your Products list find Adobe Premiere Elements 9 and click on it to reveal the serial number.
After Premiere Elements 9 is installed, remember to download and install the 9.0.1 Update from
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
I have assumed that your program is on a Windows computer.
We will be watching for your progress.
ATR

Setting up Premiere Elements 13 & Photoshop Elements 13

Hello,
I have this configuration :
- PC Sony Vaio VGN-AW11Z / B with Windows Vista Home Premium 32bits
- Intel Core ™ 2 Duo CPU T9400 2,53 Ghz
- 4 Go RAM
- NVidia GeForce 9600M GT
I bought Premiere Elements 13 & Photoshop Elements 13.
The downloading of the files is ok.
Now, when I click on the file Set-up.exe the set-up of the installation software starts.
After that I have a Welcome screen who asks me if I want to install or to test. I click on "Install - I have bougth the software"
After that I have a screen where I have to connect me with my ID Adobe in order to be able to install the software.
OK, I fill the fields with my ID and my password and I valid.
But, after that I stay on this screen and the set-up doesn't start.
Do you have a solution ?
Many thanks.

contact adobe support, https://helpx.adobe.com/contact.html

Premiere Elements and Photoshop Organizer Crashes

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