Premiere Elements crashing upon start up
I have transferred my application of Premiere Elements 11 to my new iMac OS 10.9.2 but it will not open up. It starts the process but then it crashes every time. What can I try?
islantweet
Lots of just in case questions...
a. When your older iMac fried, did it trap your Premiere Elements 11 in it so that you could not deactivate it and uninstall it? Adobe allows for the same purchased serial number to be on no more of two of your computers. If this is the case, Adobe should be able to help you clear your account so that you do not have an activated program trapped on an unusable computer. If this applies to you, contact Adobe via its Adobe Chat on the topic of "Serial Numbers Issues or Activating My Product". Click on the following link and, when it opens, click on "Still Need Help? Contact Us." to bring up the Adobe Chat to work on the topic.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
b. Why are do describing these transfer paths for the Premiere Elements 11 Mac installation on the new computer? Did you purchase Premiere Elements 11 in boxed packaging so that you have a Mac installation disc or did you purchase Mac installation files from a download from Amazon? If you have a purchased serial number for Premiere Elements 11 Mac, you can install from tryout files from the following web site and then insert your purchased serial number in them.
The key to success for this route is to read very carefully the "Note: Very Important Instructions" on that web page so that you do not receive an Access Denied message.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
More later.
Thanks.
ATR
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I have been through some technical assistance with your team. But it seems I've found more on the forums in relation
to my computer and what I need to make sure is up to date and yadda yadda.
I open my project and it will crash consistently, annoyingly. It seems to happen with an AVI file.
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Here's my hardware.
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(CC customer)I have read through quite a bit of all of this info. I don't necessarily want to buy anything extra unless I absolutely have to.
It's a strange camera that's for sure, Emerson has no website or support online. I will see if I can find a disc or possibly
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sean healy wrote:
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OK. However, crashing on launch can occur for a variety of reasons, including installing plug-ins that are not updated for the version. I am investigating other cases and seeing if there's anything we can do from our side to prevent this from happening. I do appreciate your concern.
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Error message
Problem signature:Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 2.1.1.9
Application Timestamp: 472fecc7
Fault Module Name: AdobeOLS.dll
Fault Module Version: 3.0.8.13
Fault Module Timestamp: 45abff59
Exception Code: c0000005
Exception Offset: 0000a215
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc6c
Additional Information 2: 7b0e86fda435eac5ba2aa7501b366923
Additional Information 3: f7ab
Additional Information 4: 5bda77585513f82ca1f0b3659ffafb79Read our privacy statement:
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Might want to read the adobe document on reseting preferences.
If you look at the photo folders that you were last working on with Windows Explorer do you see any thumbnails that don't display, or any other odd thing that might indicate a corrupt file? -
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
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InDesign CS5 crashes upon start-up
I can't start InDesign CS5 and i don't know why. It worked without any problems yersterday but crashes upon start-up whenever I try to start it today.
Does anybody have any idea how to fix this?
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Process: Adobe InDesign CS5 [264]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.1.508 (7010)
Code Type: X86 (Native)
Parent Process: launchd [95]
Date/Time: 2011-03-13 18:54:25.341 +0100
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 5892 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 31 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: 5982DC66-3F61-404A-A2BE-5211FE0BC1E0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050843000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ObjectModelLib.dylib 0x0103f679 0x1038000 + 30329
1 ObjectModelLib.dylib 0x0103fa4f 0x1038000 + 31311
2 ObjectModelLib.dylib 0x0103dd53 0x1038000 + 23891
3 ObjectModelLib.dylib 0x01048615 0x1038000 + 67093
4 ObjectModelLib.dylib 0x01049db7 0x1038000 + 73143
5 ObjectModelLib.dylib 0x01070bdb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
6 ObjectModelLib.dylib 0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
7 com.adobe.InDesign 0x00002842 main + 82
8 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9649d982 kevent + 10
1 libSystem.B.dylib 0x9649e09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9649d559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9649d2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9649cd81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9647715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x964a4ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x964d3ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x947ebecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x964a485d _pthread_start + 345
8 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9649ca12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9649cfa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x964770fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96477867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x94893ac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x964a485d _pthread_start + 345
4 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x964a50a6 __semwait_signal + 10
1 libSystem.B.dylib 0x964a4d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x964a69f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9480051e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x947ebea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x964a485d _pthread_start + 345
10 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96477142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x964a4cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x964ed46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19325126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1931ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1932518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x964a485d _pthread_start + 345
7 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0103dc94 ecx: 0x50843000 edx: 0x06dc8600
edi: 0xbffff168 esi: 0x66dc85ef ebp: 0xbffff0d8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010206 eip: 0x0103f679 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x50843000
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.0.1.508 (7010) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x855000 - 0xb47ff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib ??? (???) <33A9EB82-1095-B57B-9004-55AEA8C9B9ED> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1702000 - 0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
0x171e000 - 0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
0x1723000 - 0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
0x1739000 - 0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x18b3000 - 0x18b7ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x18be000 - 0x226efff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x2271000 - 0x233eff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x23a1000 - 0x247bfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x24bb000 - 0x252bfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x2536000 - 0x259cffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x25b2000 - 0x264bfef +boost_regex ??? (???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
0x2690000 - 0x26d0ff7 com.apple.vmutils 4.2 (106) <D3A83712-1F54-F9CE-EE98-CDFA3BE1A303> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x26e9000 - 0x279efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x27e4000 - 0x27e6ffb +boost_system ??? (???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
0x27eb000 - 0x2987fff +WidgetBinLib.dylib ??? (???) <A653F189-2C78-4606-1921-350F81951C7C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/WidgetBinLib.dylib
0x2a65000 - 0x2c04fe7 +com.adobe.owl AdobeOwl version 3.0.84 (3.0.84) <25884999-8A98-F8C9-699B-ED75261B6BFC> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2c6d000 - 0x2ceafff +AdobeOwlCanvas ??? (???) <65B2E680-4F43-BE46-2290-3500758D1BF7> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x2d06000 - 0x2d09ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
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0x988ed000 - 0x988f7fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <66D6E63D-4D57-AD5C-DFF7-C222F22FC836> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x988f8000 - 0x988fcff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x989ba000 - 0x98a23fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
0x98a24000 - 0x98a2fff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98bd9000 - 0x98c87ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x98c88000 - 0x98d38ff3 com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98d39000 - 0x98ebbfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x98ebc000 - 0x98f64ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
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0x99479000 - 0x9948aff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9948b000 - 0x994aaff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994ab000 - 0x994edff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99714000 - 0x99715ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x99998000 - 0x999a8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <CDD943B2-72DD-A926-616D-30D4A2C04D9A> /usr/lib/libsasl2.2.dylib
0x999a9000 - 0x999b7ff7 com.apple.opengl 1.6.12 (1.6.12) <9F13B279-F289-18AC-5D86-DCD52BAF087D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x999b8000 - 0x99a50fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <DC19F49B-184E-FD0F-13F8-3A31924A3B66> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookAir3,2, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 1.86 GHz, 4 GB, SMC 1.66f55
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 113 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x850a, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0240, 0x04300000 -
Getting the message Adobe Premiere Elements could not start after silent install
I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrxHi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla -
Premiere elements crashes when burning a DVD
I'm trying to burn a slide show I've created. It's a mixture of photoshop elements photo slideshow and edited videos, about 30 minutes long.
But every time I try and burn it to DVD, premiere elements crashes. It generally gets to about 30% through the encoding media stage.
Has anyone else come across this problem? I thought it might be related to virtual memory, but I've increased this, and it's not had an effect. I'm running it on a laptop with 4Gb RAM, so RAM shouldn't hopefully be a problem.
When trying to burn, i've also tried to reduce the quality so instead of using "Fit contents to available space" I've reduced the bit rate down to 5Mbps so the space required is just over 1.2Gb (it was originally about 2Gb).
Has anyone any suggestions as to how to resolve / diagnose this problem.
I've burnt several DVDs before without any problems, although they were mainly just photos
Thanks in advance
JThe easiest way to do this is with Photoshop (PS). I'm certain that PSElements can do it well also, but do not know what might be different. This is for Photoshop.
Place copies of your files into a folder. I use copies because I do not want anything to happen to my originals and play it extra safe. Add a sub-folder. I name mine something like "Final_PSD's,) etc. In PS, I have a series of Actions, to re-size to my common video formats. They are named things like, NTSC_Wide, NTSC_4-3, etc. The Action is set to Open the files, then change the size to the appropriate dimensions and assign the correct PAR for that Project, such as my NTSC_4-3 gets a PAR of 0.9. The Action then does a Save_As. I keep .PSD's as .PSD's, but JPEG would work well too.
In PS, I go to File>Automate>Batch Process. This brings up a dialog screen, where I choose the Action that I want to run, NTSC-4-3 in this case. I direct the program to the Source Folder and the appropriate Destination Folder, my "Final_PSD's" in this case. If I have the sub-folder targeted for the Destination Folder, I leave the file naming conventions the same. I check Bypass Open command, as I do not need to see the work being done. Check over everything. Hit OK, and in a few minutes, I can re-size hundreds of files. Time will depend on one's system, and also on the size of the Target Files.
I feel that there WILL be differences in PSE, but someone else will have to fill in that info. It has also been pointed out that the freeware image processor and cataloging program Irfanview cand do batch re-sizing quite well. This might be an option. I do not use it for such, so I cannot comment.
Good luck,
Hunt -
WHY IS MY PREMIERE PRO CRASHING AT START UP?????
WHY IS MY PREMIERE PRO CRASHING AT START UP?????
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840 -
I photo 9.2.3 keeps crashing upon start up.
I am using system 10.7.3 and my I photo 9.2.3 keeps crashing upon start up. Does anyone know how to correct this without losing my photos?
Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it does try the following: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
I purchased the CS6 Design Standard in March. This is NOT InDesign CS6 CC.
I don't use InDesign much so only recently opened it. It crashes upon start-up.
Tried downloading it again.
Still crashes upon start-up.
Any thoughts of what I can do?
Thanks!
RobinPeter, I will certainly install the update. Thank you very much for your help.
I would love to give you a "Correct Answer" but until I check this all out, I'm afraid I can't.
But I very much appreciate your help.
Thank you.
Robin -
Firefox crashes upon start-up (non-safe mode)
Program has been crashing upon start-up since downloading the latest version. I was able to open in safe mode and now it appears that perhaps it is able to run in regular mode as well (non-safe mode).
I'm going to post this question form anyway, in the event that the problem recurs and I'm unable to reach this help section again.
The crashes started whenever I tried to open a browser window, from a bookmark. Malaware is clear, SuperAntiSpyware has found some adware tracking codes -- those will be cleared upon finish of scanwe have a lot of crashes with Trusteer Rapport. If you have this program, try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem
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