Premiere elements crashing when adding disc menu on a mac

This has been happening for quite some time now.
I have tried saving as flv and mpg to avoid the problem but it still crashes.
Is there a solution. I am running OSX 10.9.2
I have verified the disk and permissions to no avail.
I have a project that I need to finish.

Thank you for your response
What exactly is happening and when?
When I have finished editing the movie and ready to add a disc menu so that it can be played on DVD. Disc Menu is selected and when I try to drag it across the error occurs and it shuts down the program
Movie Menus only apply if you are creating a DVD, a BluRay or a WebDVD. Why are you outputting as an MPEG and FLV? I output as an MPEG and FLV to add to the internet and to keep as files for future use.
What model of camcorder is your original footage coming from and what format and resolution is it? I am importing an mov file which I have made a slideshow from in Slideshow Pro. I have been using the same process for over a year and it has only started happening in about 4 months ago.
When you add your video to your timeline in Timeline mode, do you see a red line alone the top of the timeline, above the clips? This indicates that you did not properly set up your project to match your video. No red line
What are your Project Properties, as listed under the Edit menu?
It might also help to know the hardware specs of your computer.
MacBook Pro -
Processor 2.9 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
Software OS X 10.9.2 (13C64)

Similar Messages

Premiere Pro & Premiere Elements Crash When Open Together?

Anyone have a problem with Premiere Pro & Premiere Elements crashing when open together?
I have PE10 and am doing a trial of Premiere Pro CS6.
Both crash fairly quickly when open together.
i7 2600K
Windows 7 64 Bit
16GB RAM
GTX 470
Corsair AT 850 Watt PSU
Thanks!

The first thiing that comes to my mind is a resources issue. As you have a stout computer, with more than adequate RAM, unless something is failing (like a stick of RAM), or perhaps the GPU, I would not expect to see what you observe. On a much less powerful machine, I have no problem running PrPro, Encore, Photoshop, Illustrator, and a word processor, all at the same time.
I would look into this ARTICLE, which starts with some general tips on setting up one's computer for running PrE, and then goes into system and OS tune-up tips (this is probably where I would start, if the intitial checklist looks OK), and then goes into troubleshooting. I would definitely look here, and especially using Event Viewer to try and track down what is happening, when the crashes occur, and also the one on tools to test RAM, GPU's, etc.).
Good luck,
Hunt

Premiere elements crashes when burning a DVD

I'm trying to burn a slide show I've created. It's a mixture of photoshop elements photo slideshow and edited videos, about 30 minutes long.
But every time I try and burn it to DVD, premiere elements crashes. It generally gets to about 30% through the encoding media stage.
Has anyone else come across this problem? I thought it might be related to virtual memory, but I've increased this, and it's not had an effect. I'm running it on a laptop with 4Gb RAM, so RAM shouldn't hopefully be a problem.
When trying to burn, i've also tried to reduce the quality so instead of using "Fit contents to available space" I've reduced the bit rate down to 5Mbps so the space required is just over 1.2Gb (it was originally about 2Gb).
Has anyone any suggestions as to how to resolve / diagnose this problem.
I've burnt several DVDs before without any problems, although they were mainly just photos
Thanks in advance
J

The easiest way to do this is with Photoshop (PS). I'm certain that PSElements can do it well also, but do not know what might be different. This is for Photoshop.
Place copies of your files into a folder. I use copies because I do not want anything to happen to my originals and play it extra safe. Add a sub-folder. I name mine something like "Final_PSD's,) etc. In PS, I have a series of Actions, to re-size to my common video formats. They are named things like, NTSC_Wide, NTSC_4-3, etc. The Action is set to Open the files, then change the size to the appropriate dimensions and assign the correct PAR for that Project, such as my NTSC_4-3 gets a PAR of 0.9. The Action then does a Save_As. I keep .PSD's as .PSD's, but JPEG would work well too.
In PS, I go to File>Automate>Batch Process. This brings up a dialog screen, where I choose the Action that I want to run, NTSC-4-3 in this case. I direct the program to the Source Folder and the appropriate Destination Folder, my "Final_PSD's" in this case. If I have the sub-folder targeted for the Destination Folder, I leave the file naming conventions the same. I check Bypass Open command, as I do not need to see the work being done. Check over everything. Hit OK, and in a few minutes, I can re-size hundreds of files. Time will depend on one's system, and also on the size of the Target Files.
I feel that there WILL be differences in PSE, but someone else will have to fill in that info. It has also been pointed out that the freeware image processor and cataloging program Irfanview cand do batch re-sizing quite well. This might be an option. I do not use it for such, so I cannot comment.
Good luck,
Hunt

Premiere elements crashes when trying to access the edit tab features

Hi. I've just loaded premiere elements and started up a new project. I was then browsing through the software to get an idea what it was about. When I clicked on the orange edit tab this gives access to the effects,transitions,titles,themes and clip art screens but when I click on the transitions icon the programme crashes. Everything else seems o.k. I've also tried accessing the transitions through Window - Transitions but it crashes. I suspected that it might just be that the programme hadn't installed properly so I uninstalled and reinstalled it. Still same problem. I've a computer with core duo processor, 4Gb ram and 3Tb of hard disk with ample free space. Anybody had similar problems?

Thanks for the replies. I have an nvidia card so will try some of the suggestions and see if I have any luck.
Will let you know.
Thanks again
Richard

Update mac to maverick system shuts down when adding disc menu

I recently updated my mac to Maverick and now when I add my disc menu my system shutdown after stating a serious error occurred.
How can I fix this problem

sweetboo5
This current thread represents a duplicate of the original
http://forums.adobe.com/message/6150140#6150140
A moderator is expected to be along shortly to close the thread we are in now.
Please see your other thread cited above for further exchange of comments.
Thanks.
ATR

Recently I tried adding disc menu to my project and an error occurs and system shuts down using pre9

Recently I tried adding disc menu to my project and an error occurs and system shuts down using pre elements 9 on mac how can this be repaired

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?

IDVD 7.0.2 crashes when adding more movies

I am using iDVD 7.0.2, because I have the old 17" Mac laptop.
The iDVD crashes when adding more than one movie and trying to save the project.
Any idea about that ?

I'm assuming you really mean 20GB's or more of hard drive space rather than RAM memory .... only because I don't anyone on this forum with 20GB's or more of random access memory.
This is directly from the iDvd Help Menu:
Best Performance
When you select Best Performance, iDVD encodes your video in the background as you’re working on your project instead of waiting until you burn it. This can significantly reduce the amount of time it takes to create a finished DVD. This is a good choice if your project is an hour or less in duration (for a single-layer disc). You’ll finish your project more quickly, and the encoding quality will be excellent for the amount of video you have.
Best Performance encodes your video at a preset bit rate that produces great quality for projects that can easily fit on your disc. If you have a larger project that needs to be squeezed onto a disc, you should select one of the other encoding options.
To check menus open the drop zone editor and check menu info.
Motion Menus in general are not intended for long durations. Suggestion: Keep loops short and sweet (including any added audio).
This too is directly from iDvd's Help Menu:
The menus in a DVD can include background movies that play while the menu is showing as well as buttons that play video (called “motion buttons”). The total allowable playing time for video in all such “motion menus” in a DVD is 15 minutes. If total playing time is longer than 15 minutes, you will not be able to burn the DVD. You can keep track of the playing time for all menus in a project in the Project Info window.
Hope this helps but if not just come on back.

Premiere Elements 13 problem with DVD menu templates

I recently purchased Premiere Elements 13 for my iMac. It crashes every time I attempt to add a DVD menu template to my project. Does anyone have a solution for this problem?

I just uninstalled and then re-installed Premiere Elements. When I opened the program, I clicked on Movie Menus from the Tools menu. There were blue bands on the menu thumbnails and I right-clicked on one and selected "download all." P.E. let me know that the files would need 2.5 GB of space and I told it to go ahead and download the files. The download was going fine and it downloaded all 2.5 GB of data. I could see the blue bands disappear from the thumbnails as the download progressed. When the downloading process was over the progress window disappeared. I saw the rainbow colored pinwheel spin around for several seconds and then the program crashed. The next thing I saw was a "Crash Report" with several lines of "computerese" and the message that it would be sent to Apple. I clicked OK and in a second or two a window from Adobe appeared asking me if I wanted to restart the program and send the crash report to Adobe. There was also an option for me to ask Adobe to send me feedback or tips for a workaround or solution to the problem and what came back was the message that Adobe had no workaround or solution to my problem. For each of the previous times the program crashed, I have seen all of these windows that I just described.
One other thing: when I re-opened Premiere Elements after the crash, I looked at the movie menu thumbnails and the blue bands were not there any more. So it seems as though Premiere Elements "thinks" they have been downloaded. If so, where are they and how do I use them? And how do I prevent the program from crashing?
Feel free to ask me any questions you want to, especially if they will help solve this problem. One reason I bought this program is that I want to make DVDs with menus and chapter selection buttons. I have been using iDVD, but Apple no longer supports it, and it does have a few bugs I have had to work around. I also have DVD Studio Pro, which came with Final Cut Studio a few years ago (before Final Cut Pro X) but it is not very user friendly. I also have Final Cut Pro X, which has the option of authoring DVDs, but doesn't have the DVD menu template options that are in iDVD and DVD Studio Pro.
Thanks for your attention and help.
bha51

Adobe premiere elements 12 - how to create menu bar action for my inserted image button

adobe premiere elements 12 - how to create menu bar action for my inserted image button without using their movie menu theme

forbemag
I do not think that I am completely focused into this completely, so let us see if the following is going to help.
You are going to need a base for your button. When you mention "image" button, I am assuming that you are using that term to differentiate between a text button and a thumbnail type button.
The menus (main and scene) take their origin in .psd files on the hard drive and strict nomenclature and structure for Layers Palatte. And, the buttons on the menus trace back to the menu markers on the Timeline, main menu marker and order of placement of scene markers. The scene thumbnail will only appear when there is a scene marker on the Timeline to which it.
In view of all that
Where have you already inserted this "image (button)"...into the Layers Palette of a Photoshop document or other? Is this "image (button)" in a structured Layer Group in the Layers Palette with sublayer groups, text layers, graphic/background layer"?
Let me give you an example
If you have a button (with thumbnail) on the main menu and you want that to open to a specific scene in your movie, then you use a main menu marker on the Timeline at the spot that you want that button to target.
If I am getting closer to what you seek, then please further clarify the DVD navigational envisioned scheme.
Thanks.
ATR
Add On...I did not see the exchanges between us and SG until after I had posted mine. I thought that your discussions were concluded. Please excuse the interruption.

Premiere Pro crashes when i start it up. Help please :-)

Premiere Pro crashes when i start it up. Help please :-)

Go to Adobe Premiere Pro CC error on start and answer all the questions I posted in reply #1

I have installed Premiere Elements 11 from a disc I bought from Amazon. I keeps asking me to re-install or if it does start stops a few minutes after I start a project. I have a windows 8.1 PC. I have tried numerous times to install the program and als

I have installed Premiere Elements 11 from a disc I bought from Amazon. I keeps asking me to re-install or if it does start stops a few minutes after I start a project. I have a windows 8.1 PC. I have tried numerous times to install the program and also to open it as Administrator as suggested by a friend but it still refuses to work. I need direct help from Adobe but don't know how to get to them on this website as they seem to rely on user forums to advise customers.

WhiteHouse Norm
This question is already being responded to in the following duplicate thread
Premier elements 11 keeps stopping
Please reply in the other thread which has a discussion in progress.
Thank you.
ATR

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numb

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?

yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Bridge CS6 crashes when adding tags or ratings

Bridge CS6 crashes when adding tags or ratings. Someone suggested upgrading video driver. It resolved the problem for a short time and then started crashing again when adding tags or ratings. Sometimes it works fine but lately it crashes almost every time I tag or rate one image. I have upgraded my video driver and reset cache and reset preferences.
Never had a crash with Photoshop CS6 or RAW ...only with Bridge when Tagging or Rating
AMD Phenom II X4 810 2.60GHz
8.0 GB RAM
Windows 7 64 bit
Thanks for your help Paul

Curt Y ....saw your response to another person with the same problem.....video, printer, or scanner drivers could be the problem???? Really? My computer never crashes until I installed Bridge.
Faulting application name: Bridge.exe, version: 5.0.1.23, time stamp: 0x505aad8f
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xd78
Faulting application start time: 0x01cdf793e58dd872
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2d3487d6-6387-11e2-9bb4-00265549541e
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T04:58:21.000000000Z" />
<EventRecordID>54203</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Bridge.exe</Data>
<Data>5.0.1.23</Data>
<Data>505aad8f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000374</Data>
<Data>00000000000c40f2</Data>
<Data>d78</Data>
<Data>01cdf793e58dd872</Data>
<Data>C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>2d3487d6-6387-11e2-9bb4-00265549541e</Data>
</EventData>
</Event>

Adobe Premiere CC crashes when opening a project file .... error 3697 . [was:Adobe Premiere CC]

Adobe Premiere CC crashes when opening a project file .... error 3697 .... have to close application with Task Manager.... media files open separately OK

Just that one project, or any project? Can you create new projects?

Error when adding any menu - FRM-40735: ON-INSERT trigger raised unhandled

When I try to add any new menu in my newly cloned instance I get this error:
Error when adding any menu - FRM-40735: ON-INSERT trigger raised unhandled excpetion. ORA-04031.
Using Oracle EBS version 12.1.3.
Details:
Menu JOB_STRUCTURE_MENU
User Menu Name Job Strucure Menu
Menu Type Standard
Description Menu to add job, grade, and incentives
Seq = 1
Prompt = Enter and Maintain
Function = Combined Person & Assignment Form WF="US SHRMS TSKFLW
When I click save I get the error.
Any assistance would be greatly appreciated.
Thanks!

Please post the details of the application release, database version and OS.
When I try to add any new menu in my newly cloned instance I get this error:
Error when adding any menu - FRM-40735: ON-INSERT trigger raised unhandled excpetion. ORA-04031.Is the issue with all menus or specific ones only?
Did AutoConfig complete successfully?
When I click save I get the error.
Any assistance would be greatly appreciated.Do you have any invalid objects in the database?
Any errors in the database log file?
Please obtain FRD log file for details about the error -- https://forums.oracle.com/forums/search.jspa?threadID=&q=FRD+AND+R12&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Premiere elements crashing when adding disc menu on a mac

Similar Messages

Maybe you are looking for