Premiere elements not accepting video from my iphone 4s

Hi.
can't get my iphone 4s video into adobe premiere elements 10. won't accept it.

Hi.
Sure appreciate your interest and assistance.
You asked: “When you saved in Elements before what was the free space amount at the save location designated....and now what is
the free external hard drive space when you designate it as the save location for your Premiere Elements saves?”
I never designate the external hard drive as the save location. It makes a copy automatically.
Also, you mention investigating “drive speeds.” I didn’t think the external hard drive has a drive speed (?).
If it does, would that mean the external hard drive is somehow helping the desktop internal hard drive?
I’m not sure what you mean when you say: (With the plug in and out external hard drive situation), periodically check the drive letter of the external hard drive to assure
that it is not changing. That could cause some media disconnect issues for your projects if the projects source media are
stored on the external hard drive.” I think the external hard drive just makes a copy.
Let me know.
thanks.
Robert Panush

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Premiere elements not accepting video from my iphone 4s

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