Premiere Elements Timecode.cpp-1014 error when adding media

Software: Premiere elements 11
Camera: Sony DCR TRV22E
OS: Windows 7
When selecting add media I get: [..\..\Src\Timecode.cpp-1014] error multiple times, when the capture window eventually comes up it says the capture device is offline.
This happens not only when the camera is connected and powered but also when camera is not connected.
I have tried the different IEEE1394 drivers available in windows 7 and none of them work.
          1394 OHCI Compliant Host Controller
          1394 OHCI Compliant Host Controller (Legacy)
          VIA 1394 OHCI Compliant Host Controller
The connection to the camera through firewire is ok because I can download video from it using Nero Video Essentials, I just cannot do it through Premiere Elements 11.
Message was edited by: foradobeuse
Oops, I put the wrong error code in the title, it should be timecode.cpp-1014

There is absolutely no reason you can't use this camcorder with Premiere Elements. It's a miniDV! There's clearly something going on with your computer that's unrelated to Premiere Elements.
For instance, this appears to be a European camcorder. Is your program installed for PAL rather than NTSC? It's an obvious question but one that needs to be asked.
Also, PLEASE try using the free program WinDV to capture your video over a FireWire connection. If it does,we know something is wrong with your Premiere Elements installation. If not, we know it's something more basic.
Nero, by the way, it notorious for not sharing certain hardware resources. I've never known it to block access to the FireWire -- but I suppose it's possible.
So, please, instead of just flipping off Premiere Elements, do a little basic troubleshooting. Problems with a FireWire/miniDV capture are virtually unheard of, and I'm really curious what's going on with your system!

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Hi ATR,
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Owner
AppData
Roaming
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ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
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In your case, we may be able to get some help from Adobe via its Adobe Chat since you have purchased, registered, latest version
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Premiere Elements
Premiere Elements
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