Premiere Elements won't open

I have been using it successfully for a year.
I have 86gig free and 16gig RAM.
EventViewer says:
Faulting application name: Adobe Premiere Elements.exe, version: 11.0.0.0, time stamp: 0x5041d43d
Faulting module name: Display.dll, version: 6.0.0.0, time stamp: 0x5041d00d
Exception code: 0xc0000005
Fault offset: 0x00000000000230bc
Faulting process id: 0x1150
Faulting application start time: 0x01ceda4eb7ce1e83
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 11\Display.dll
Report Id: 442d0a58-4642-11e3-aa1f-e02a822f3926

mrfcj
By any chance are you working from a dual monitor setup?
Are you on a network? Are you using non default locations for program installation and/or program associated folders and files.
Have you looked at deleting the Adobe Premiere Elements Prefs file? In Windows 7 or 8 or 8.1 64 bit, the path is:
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Check Folder Option mentioned below so that you can see whole path.
If you do have the latest version of the video card driver installed, consider deleting the BadDrivers.txt file. I am assuming that you have Windows 7 or 8 or 8.1 64 bit Windows and not XP. So, the path to the BadDrivers.txt file should be
Local Disc C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path.
Looking forward to your results.
Thanks.
ATR

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Hello,
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Okay, I've found that this is a recognised problem.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
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ATR
Add On...I forgot to ask. Are you working from installation files purchased from Adobe or from a purchased installation disc that came with boxed packaging of the product? If the former, you could always get another download of the product at "My Orders" or "My Products" at Adobe.

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nookie1050
Thanks for the follow up.
With regard to the hosts file, are you just looking at everything below the line of the hosts file's default text # ::1 localhost, not above that line to # 127.0.0.1 localhost? As I mentioned in the blog post
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Contact Customer Care
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Do not give up.
Thanks.
ATR

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Hi Dennis,
Throw
away your preference files - user folder/my documents/Adobe/Premiere
Pro/ Take the 4.0 folder and drag it to your desktop. Or just throw
it away. When PRemiere Pro launches again, it will create a new one.
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Thanks a lot ! any help is gtreatly apreciated !
regards !
luc the Luke!
Regards,
Dennis (Denis in French)

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gsorozan
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Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
References
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
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Photoshop Elements won't open

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aerosum
Just starting my day.
Recent posts have pointed to a 2 video card set up as being problematic for Premiere Elements 12. That is why I asked back in post 11 of the thread that you joined
c. What is the specific AMD Radeon Graphics Card that you have? In Device Manager/Display Adapters/, is it just that one card that you see named there? If you go to the Driver tab of the card, what is the driver version number and date?
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I took that to mean that your computer used just that one video card.
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http://www.driversinstaller.com/amd.html
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Adobe
Premiere Elements
12.0
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http://forums.adobe.com/thread/732067
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Thanks.
ATR

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ATR

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