Premiere Elements11 startet nicht!

Question

Hi,
Mein Premiere Elements 11 lässt sich nicht öffnen. Der Prozess ist weniger als eine Sekunde da, dann ist er wieder weg. Ich habe das Programm schon neu installiert, aber es hat sich nichts verbessert, leider.
Ich besitze Windows 7 Home Premium, und Photoshop Elements 11 funktioniert.
Ich hoffe jemand von euch kann mir helfen.
Danke im Voraus =)
Jan
In English:
hi,
My Premiere Elements 11 will not open. The process is less than one second there, then he's gone again. I've reinstalled the program, but it has not improved, unfortunately.
I have Windows 7 Home Premium, and Photoshop Elements 11 works.
I hope someone of you can help me.
Thanks in advance =)
Jan

Answer 1

Jan
Have you gone through the steps
a. Computer Environment and Premiere Elements 11 Windows System Requirements
http://www.adobe.com/products/premiere-elements/tech-specs.html
b. Have you tried deleting the specific 10.0 Folder in the route:
Again use ONLY the route specified below. Do not get detoured by a folder named Premiere Elements 11.
Local Disc C
Users Folder
Owner Folder
AppData Folder
Roaming Folder
Adobe Folder
Premiere Elements Folder
11.0 Folder
and in the 11.0 Folder is the Adobe Premiere Elements Prefs File.
Typically I would suggest deleting just that Adobe Premiere Elements Prefs File which is one of the items in that 11.0 Folder. But if that does not resolve the problem, then I would delete that whole 11.0 Folder.
Also make sure that you are working with Folder Options Show Hidden Files and Folder on in order to see the path above.
Important. Do not take it for granted, check with the manufacturer of your video card to make sure that you have the latest video card driver installed.
Do you have QuickTime latest version installed? And, are you running the program from a User Account with Administrative Privileges and/or have right clicked the program icon and selected Run As Administrator?
We will be watching for your results.
Thank you.
ATR