Premiere elements12 will not accept ADOBE ID that worked for photoshop elements 12, help

premiere elements will not accept ADOBE ID that worked for photoshop elemets 12

katmama
From one of your prior threads, you appear to be working in Windows 8.1 64 bit with your Premiere Elements 12.
Where are you when you say that Premiere Elements 12 will not accept your Adobe ID - are you at the Sign In dialog step of the end of the
installation? Whatever the location, what is being rejected or not recognized specifically - can you tell if it is the Adobe ID or password?
Are you working with antivirus and firewall(s) disabled?
Please check out the following troubleshooting steps and let us know if any of them worked for you
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Do you have more than one Adobe ID with Password Account?
We will be watching for further developments and will have more comments based on your reply.
Thank you.
ATR

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