Premiere Freeze on Load

Hello All,
Just finished with and auto update for Acrobat and now Premiere Pro CS5 stop loading at "ImporterQuickTime.prm, any thoughts..
Bill

I have the same problem. Tried the Alt idea. No luck. On the splash screen it just stops with the message "Loading ExporterQuickTimeHost.prm". This happens every time. I guess I need to reinstall Premiere Pro unless there is another solution. Please advise.

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