Premiere freezes when sending to Media Encoder Queue

Hey guys,
This issue is on all of our computers (Mac Pros and 27" iMacs) and happens on 40% of attempted exports through Media Encoder.
Here's our new workflow:
- Export TImeline (Command + M)
- Send to Media Encoder (Queue button)
- Media Encoder Opens and Premiere gets hung on "Preparing Data for Export" dialogue
- Force Quit Premiere and get a dialogue that "There has been a serious error and Premiere needs to close"
- Reopen Premiere and try again – usually get a clean export (or two on a good day) before it craps out again
We've sort of gotten used to it but I'm wondering – anyone else having this issue? It's getting annoying (and embarrassing when you're in a client session).
Doesn't matter what timeline setting or what's on the timeline. Also doesn't matter what version of either program.

I am having the same problem (see Premiere now freezes on Media Encoder Queue)
I am on 2014.1 of both programs (8.1.0 on premiere, 8.1.0.122 of AME). I know an update just came out today, but it seems to be just a RAW photo update.
Mine hangs when premiere is "Preparing Media for Export..." It launches AME and AME boots up fine... so from where I sit, it looks like a Premiere problem as it's compiling the project file to export.
Neither "import natively / non natively" or GPU acceleration help. However, I wouldn't expect them to, given this seems to be a premiere problem, not an AME problem.
That thread does not apply re: nView.
R

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After updating to the Oct 2014 CC Update, upon exporting media using the Media Encoder queue, Premiere freezes on the "Preparing Data for Export" box. It launches Media Composer, but it never makes it out of Premiere.
Just exporting from the application works, as well as importing sequences straight into Media Encoder. But I need the queue to work.
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R

I am having the same problem (see Premiere now freezes on Media Encoder Queue)
I am on 2014.1 of both programs (8.1.0 on premiere, 8.1.0.122 of AME). I know an update just came out today, but it seems to be just a RAW photo update.
Mine hangs when premiere is "Preparing Media for Export..." It launches AME and AME boots up fine... so from where I sit, it looks like a Premiere problem as it's compiling the project file to export.
Neither "import natively / non natively" or GPU acceleration help. However, I wouldn't expect them to, given this seems to be a premiere problem, not an AME problem.
That thread does not apply re: nView.
R

Premiere Pro freezes after exporting with Media Encoder

So I'm running the latest version of CC.
Mac Pro, OSX 10.9.2, 8-Core Xeon, 24GB RAM, ATI Radeon HD 5870 1GB
I've got a very simple and straight forward timeline. After sending "Exporting Media" via queue to Media Encoder, everything exports fine. But after returning to Premiere, it has become impossibly slow--practically frozen. No crash, no error message, just takes about 60 seconds for any clicks to register. I click save project, and the saving progress bar does not visibly progress, yet it seems to actually successfully save the project, because closing and launching premiere, the file is saved up-to-date just fine.
So for the past few days, I've been saving --> export/queue timeline --> quit premiere --> allow queue to complete --> then relaunch premiere... Of course, this is only a temporary work around.
Now, if I "Export" the media only without queueing in Encoder, it does fine and premiere remains stable and normal.
Ideas?

Exact same problem here, plus exports are slow
Specs
latest CC
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Premiere freezes after sending to encoder

So I'm running the latest version of CC. I've got a very simple and straight forward timeline. After sending "Exporting Media" via queue to Media Encoder, everything exports fine. But after returning to Premiere, it has become impossibly slow--practically frozen. No crash, no error message, just takes about 60 seconds for any clicks to register. I click save project, and the saving progress bar does not visibly progress, yet it seems to actually successfully save the project, because closing and launching premiere, the file is saved up-to-date just fine.
So for the past few days, I've been saving --> export/queue timeline --> quit premiere --> allow queue to complete --> then relaunch premiere... Of course, this is only a temporary work around.
Now, if I "Export" the media only without queueing in Encoder, it does fine and premiere remains stable and normal.
Ideas?

You have not provided any system info or other technical details like your sequence settings or footage used, so nobody can know anything. Either way, ask in the Premiere forum and provide al lthat necessary info.
Mylenium

Premiere Pro CC 2014 and Media Encoder CC 2014 Crashing constantly

Running out of options and ideas...
Symptom: Every time I work on any project in Premiere Pro CC 2014 or try to render out in Premiere Pro CC 2014 or Media Encoder CC 2014, the software crashes after 2-3 minutes of use/rendering when the GPU is enabled in Premiere/Media Encoder, or after 5-10 minutes of use/rendering in software only mode. The crash is a software crash, Windows continues to run fine.
I have tried all the standard list of steps that adobe reps post on threads like these - clearing media cache, software only on render, new project, etc. https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Windows event is not that helpful to me:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff5ecb4de40
Faulting process id: 0x1dc8
Faulting application start time: 0x01d04a503cd82df2
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: cacdfbab-b717-11e4-826d-8863dfc268bc
Faulting package full name:
Faulting package-relative application ID:
I have wiped adobe off the machine and reinstalled - same problem. I have tried projects that crash the machine on other machines and it works fine.
The machine is new, clean install and runs everything else great - 3ds max, high res games, scientific computing - max memory use, etc.
Spec:
5K iMac running bootcamp and Windows 8.1
Intel Core i7-4790K @ 4.0 GHz
32 GB ram
1TB SSD
AMD Radeon R9 M295X 4GB GDDR5
I have used this bootcamp/imac configuration for 5+ years on 3-4 machines and everything has always just worked great. Guess it was my time for a problem, but I'm open to new ideas to try...
Finally - I hope someone from Adobe reads this. I have spent 2 nights on the phone with support. The first night I got an over confident answer that it's a gpu driver issue, just go with software only (no luck - same crashes and different drivers aren't solving the problem). Tonight I was hung up on "by accident" as the agent looked up my video card after waiting 15 minutes to talk to someone, only to be hung up on a second time while on hold after calling back and waiting 20 minutes (because I assume the Adobe call center closed). No message to say so, just hung up on. An overall very disappointing experience.
Thanks in advance to anyone with ideas on things to try,
Cheers!

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Timewarp effect not applied when rendered from Media encoder CC

The timewarp effect (enabled using console veiw in PPRO CC) does nothing to footage when rendered through Media encoder...
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Fair enough,
Just hoping to raise attention of this...as I believe this should be a normal supported feature of PP as it once was back in CS3 days.....
Normal frame blending interpolation doesn't really cut it, and round tripping to AE is overkill for something already built into PPro....
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My comp is very simple : it's a 90 min. length video that I'm trying to convert from 24 to 25 frames. I need a MPEG2 export for DVD, so I can't use AE because there're no option to export to MPEG2 files in AE.
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Tento wrote:
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In After Effects CS6, even though the Add To Adobe Media Encoder Queue command isn't present, you can add your composition to AME by other methods. Either use the File > Add command inside AME, or drag and drop your composition from After Effects to AME. Make sure to save your project first.

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This topic is about a year old, but I thought I would reply because I just experienced this problem very recently and stumbled upon an easy solution.
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Premiere freezes when sending to Media Encoder Queue

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