Premiere missing from creative cloud

I downloaded the Trial for the Creative Cloud and I don't see Premiere. Every time I try and download Premiere it downloads Creative Cloud all over and it still doesn't show Premiere.

In the past you may have had Premiere Pro CS4 or earlier installed which run OK on 32 bit.
Or you may have had Premiere Elements installed. But you cannot have had Premiere Pro CS6 or CC installed on your 32 bit system.
Since CS5 both Premiere Pro and After Effects have been 64 bit only and will not install or run on 32 bit
64-bit Windows required | After Effects and Premiere Pro CS5.5 and CS6

Similar Messages

Applications missing from Creative Cloud Desktop application

If you are unable to locate a specific application then it is likely the computer you are using does not meet the current system requirements. In the following example you can see that After Effects and Premiere Pro are missing from the list of available applications.
When I look at the System information for my Windows installation I am informed that I have a 32-bit version of Windows 8.
This means that I will be unable to install Premiere Pro or After Effects as my current computer does not meet the minimum system requirements. You can find a list of Creative Cloud system requirements at Adobe Creative Cloud – Tech specs.
For additional information please see Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager.
If you have confirmed that your computer meets and exceeds all of the listed System requirements then please see CC desktop lists applications as "Up to Date" when not installed.
Message was edited by: Jeff Wright
Updated ink to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html.

Hi Jeff,
I have a lot of problems. First og all the system will not accept my account and even I have downloaded CPLauncher and can see the software, I will not genereate password. Nothing works, and if do not, I have to stop paying, because my boss are a little angry.
He says: We pay and it do not work. Find other software. We can’t afford you sitting doing nothing. If Adobe makes such a software that causes us trouble, we will change to something else, we do not need Aobe for our projects.
So Jeff – The software are very complicated, it can run, It can’t genereate license, and on top of all this, I have to defend Adobe. Well – I will not. I have been fighting in 3 weeks and this week is the last. Monday morning I will stop using Adobe coud and stop my membership.
Med venlig hilsen / Kind regards
Michael Peters
Tlf.: (+45) 70 25 25 85
Mobile: (+45) 30 76 54 50
www.europeanmannequins.com
Fra: Jeff A Wright
Sendt: 18. november 2014 17:51
Til: Michael Peters - European Mannequins & Shop
Emne: Applications missing from Creative Cloud Desktop application
Applications missing from Creative Cloud Desktop application
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/6940856#6940856>

Cannont launch Premiere Pro from Creative Cloud

When i try to launch application from Creative Cloud, nothing happens.I did everything as it was here https://helpx.adobe.com/ru/creative-cloud/help/download-install-trials.html#dlis_troublesh oot, but still the application does not running and i cannot find a way to make it work. Thank you

Are you trying it out or paid subscription?
If paid, the first thing you need to do with the Creative Cloud desktop app is sign in ... the little wheel/gear thingie in the upper right ..."Preferences" ... Account tab. Then go back to the main control panel and it should show, when you click on the "Apps" tab, a list of Adobe programs with the names on the left, "Install" button on the right. That's how you'd install ...
Neil

Apps tab missing from Creative Cloud Desktop

Hello and thanks in advance for any help you can provide.
I'm running Creative Cloud on Mac OS 10.9.5. A couple days ago I updated several of the apps through the Creative Cloud Desktop app in the menu bar. The apps updated and they all seem to run fine, but now the Apps tab is missing altogether from the CC Desktop Window, and it's even missing from the CC Desktop preferences. (Please see the screenshots.) Also, when I click on the "Install Adobe Apps" button in the CC Desktop window, nothing happens.
I've un-installed -> re-downloaded -> re-installed CC Desktop several times, along with trying some of the other troubleshooting suggestions I've found here on the Adobe site, such as:
restarting the computer
logging out of CC Desktop then back in again
deleting the opm.db file
deleting the CoreSync folder
deleting the AdobeAAMDetect plugin
Nothing seems to fix it. As I mentioned, the applications all seem to running fine, but I'd like to know that CC Desktop is functioning as intended and keeping me up to date. Any other suggestions?
Thanks again...

I had this issue. And went through to chat with customer support. I have my apps panel once again. Transcript is below if you want to follow what I did.
Linci Mary: Hello. Welcome to Adobe Technical Support.
Linci Mary: Hi Thomas
Thomas Shambler: Hi there. My 'Apps' tab seems to have disapeared from Adobe CC desktop.
Linci Mary: As I understand you are unable to access the Apps tab of the Creative cloud as it keeps spinning, Is that right?
Thomas Shambler: On a windows machine. Have updated the app, re-installed, signed-out, signed in.
Thomas Shambler: Nope. there is no 'Apps' option even there...
Linci Mary: Thank you for confirming.
Linci Mary: I will be glad to check and help you with this issue.
Thomas Shambler: I put a screenshot up in one of the community forum.
Thomas Shambler: https://forums.adobe.com/thread/1648803?sr=inbox
Linci Mary: Okay
Linci Mary: Thank you for the information
Linci Mary: Lets try uninstalling and re-installing
Linci Mary: Please navigate to C:\Program Files (x86)\Common files\Adobe
Thomas Shambler: Done.
Linci Mary: Let me know if you can see AAM Updater , OOBE folder, Adobe application manager folder
Thomas Shambler: Yup. See all of them.
Linci Mary: Delete them
Thomas Shambler: Says OOBE folder is in use. But CC is not open.
Linci Mary: Open task manager
Thomas Shambler: Open
Thomas Shambler: Adobe IPC Broker, Adobe Reader and Acrobat Manager, and Adobe Update Service are the only tasks related to CC.
Thomas Shambler: Ah. Ended those tasks. OOBE folder is now deleted.
Linci Mary: End all the Adobe related processes
Linci Mary: Okay
Linci Mary: Perfect!
Linci Mary: Now navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Nope. I do not see a CC folder.
Linci Mary: Okay
Linci Mary: Press windows key+ R to open run window
Linci Mary: Type %localappdata% and hit enter.
Thomas Shambler: It opened AppData > Local folder
Linci Mary: Open the Adobe folder
Linci Mary: Delete the AAM Updater , OOBE folder.
Thomas Shambler: Deleted.
Linci Mary: Okay
Linci Mary: Please click on the below link to run the cleaner tool :
Linci Mary: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-0/accordion-item-par/proce dure/proc_par/step_0/step_par/download/file.res/AdobeCreativeCloudCleanerTool.exe
Thomas Shambler: Right. At the "Choose from one of the following options to clean up:" window.
Thomas Shambler: 1. All, 2 Flash Player, etc.
Linci Mary: 1. Please type E for english and then hit enter.
Linci Mary: 2. Please type Y to confirm and then hit enter.
Linci Mary: 3. Please type 3 and then hit enter. (Creative Cloud and CS6)
Linci Mary: 4. Please type 1 and then hit enter. (Creative Cloud Desktop app /Adobe Application Manager)
Thomas Shambler: "Adobe Creative Cloud Cleaner Tool completed successfully"
Linci Mary: Okay
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Linci Mary: Please click on the below link and re-install the creative cloud desktop app:
Linci Mary:
Linci Mary: https://creative.adobe.com/products/creative-cloud
Thomas Shambler: "Initializing Installer"
Linci Mary: Okay
Linci Mary: Please let me know the status of installation for every two minutes.
Thomas Shambler: "Downloading Creative Cloud desktop"
Thomas Shambler: "Downloading Creative Cloud desktop"
Linci Mary: Okay
Thomas Shambler: 'We've encountered the following issues: Creative Cloud desktop failed to install. (Error code: 50)
Thomas Shambler: Did not work.
Linci Mary: This issue occurs due to conflicting process running in the background.
Linci Mary: Please open task manager and check once
Thomas Shambler: Only think that is open is "Adobe IPC Broker" and Adobe Update Service"
Linci Mary: Open Task manager, select Show processes from all users.
Linci Mary: Yes delete them
Thomas Shambler: Adobe IPC Broker just popped up, after ending the task
Thomas Shambler: ended task - it started up again
Linci Mary: Okay .
Linci Mary: Try installing CC desktop application.
Thomas Shambler: Downloading.
Thomas Shambler: Same error.
Thomas Shambler: Adobe IPC Broker task seems to originate from this folder: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC
Linci Mary: Navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Yes. I do see it.
Linci Mary: Delete it
Thomas Shambler: It says the folder or a file in it is open in another program.
Thomas Shambler: Only thing I can think of, is that whenever I end the "Adobe IPC Broker" app, it re-starts.
Linci Mary: In this case I request you to restart the system and try
Thomas Shambler: Nothing else is open.
Thomas Shambler: Alright. Will restart.
Linci Mary: Okay
Linci Mary: Sure
Linci Mary: I'll will keep this case as open if you have any further issues please contact us back.
Linci Mary: Is there anything else I can help you with?
Thomas Shambler: Ok. Let's see what happens.
Thomas Shambler: Thanks for all your help. Hope this resolves the issue.
Linci Mary: Thank you
Linci Mary: I certainly appreciate your patience in this process.
Linci Mary: Thank you for contacting Adobe. Good Bye.

Why cant i download Premiere Pro from Creative Cloud?

Its not in the Application Manager and if i try to download the trial online it takes me directly to My Creative Cloud account. If i try to download from there the Application Manager will show up but wont download anything!!

Hi 0kmin3,
Windows versions of Adobe Premiere Pro and Adobe After Effects CS5 and later require a 64-bit edition of Windows. This requirement applies to the stand-alone versions of the applications. It also applies to the components of Adobe Creative Suite Production Premium and Adobe Creative Suite Master Collection 5 and later.
You cannot install or run Adobe Premiere Pro or After Effects CS5 and later on any of the following operating systems:
    32-bit and 64-bit editions of Windows XP Home or Professional
    32-bit editions of Windows Vista Home Basic, Home Premium, Business, Ultimate, or Enterprise
    32-bit editions of Windows 7 Starter, Home Premium, Professional, or Ultimate
^Ani

Re: Applications missing from Creative Cloud Desktop application

hello
I'm experiencing the same problem. When I start the Creative cloud installer, in the apps tab does not appear any application to download. My system is ok for the requirements. I tried to sign out from my account from the creative cloud app, doesn't work either. I'm also new in my Mac so I don't know how to uninstall the app.
what can I do?

Maria are you experiencing an issue similar to what is described in App doesn’t open | Progress wheel spins continually? If so then please utilize the steps listed within the document.
If not then can you post a screen shot of the exact behavior you are experiencing? You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

Can't install premiere CS6 from creative cloud

Hi, I'm looking to install Encore and have tried to follow the CS6 install instructions.
I've read the instructions about selection "previous versions" in the CC app, but when I choose that option, Premiere Pro doesn't show up. I only get Edge Animate CC, Extension Manager, and gaming SDK.
(64 bit Windows 8)
Thanks,
Aemilia

If you have a Complete subscription to the Cloud then you should have access to most of the CS6 offerings (or do you not have a Complete plan?). I could suggest reinstalling but I like recommending that as much as you like hearing it. Try contacting Adobe Support... since it is Cloud-related maybe they will support it (what they do and don't support is apparently a moving target). They might be able to tie into the machine and see what's what.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Lightroom 5 is missing from Creative Cloud's Apps List. Please help.

I've just subscribed to the Photoshop Photography program, installed Creative Cloud, installed Photoshop CC from there and could run it just fine, but I couldn't find Lightroom 5 in the list of apps that I could install from CC. Please help.

Hi krio,
If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the minimum requirements for the latest release of Lightroom.
If you're using a trial version of Creative Cloud, the Lightroom trial is not available through Creative Cloud. It is, however, available as a stand-alone trial. See Install Lightroom trial | Creative Cloud membership.
Note:
Lightroom requires a 64-bit-compatible operating system.
Creative Cloud only lists the application compatible to your system.

Illustrator project went missing from Creative Cloud files

I am using a trial version of illustrator and have been working on a project for a week now and then today I went to open it up and the file shows up in recent files but says it is missing. I checked in my creative cloud files folder and it is no longer there. After opening illustrator again it no longer shows up in my recent files either. I am trying to get this file back since I was almost done.
Thanks in advance to anyone who has any advice or ideas!

Hi,
Are you aware of this bug after the most recent update? Why do I have 3 'Creative Cloud Files' folders? It could be the case your file is actually in another Creative Cloud folder. Could you please check and report back.
Thanks
Warner

Can't Open Premiere Pro from Creative Cloud

All threads and everything say to just click it on the apps menu after it was "installed" but it doesn't do anything. Trying to download from the site just brings me back to creative cloud. Help please!!

Are you trying it out or paid subscription?
If paid, the first thing you need to do with the Creative Cloud desktop app is sign in ... the little wheel/gear thingie in the upper right ..."Preferences" ... Account tab. Then go back to the main control panel and it should show, when you click on the "Apps" tab, a list of Adobe programs with the names on the left, "Install" button on the right. That's how you'd install ...
Neil

Lightroom missing from Creative Cloud

I have been using the Photography option of the Creative Cloud (Photoshop + Lightroom + other stuff) since December. Has been working great. Suddenly, however, Lightroom does not appear in the list of installed or available apps, despite the fact it is installed and working normally. Computer is a MacBook Air 2012, 4GB RAM, plenty of disk space. My concern is that I am not receiving Lightroom updates.

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

Muse missing from Creative Cloud download

Subscribed to Creative Cloud on October 29, 2013.....Muse shows as "being Up to Date" when I view my Creative Cloud account...however no sign of the application on my computer. I did try a trial version in January 2013 however deleted all applicatins whne the trail expired....I am using a Mac, version OS X 10.9 (most recent). All other aspplications show...and Muse is the one I want the most! I tried Chat assistance but no help.
Thanks

Caper72 did you use the uninstaller provided for Muse when you removed it? If not please run the uninstaller located in the Applications/Utilities/Adobe Installers folder. You can find more details on how to resolve your current difficulties at Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

School Missing From Creative Cloud List

Hello;
I would like to request that our school be added to the list of institutions for Creative Cloud, so that our students may purchase subscriptions/etc for our Interior Design degree program. Please let me know if you have any questions I can answer to help get us on the list.
School Name: RCC Institute of Technology
Postal Code: L4K 4N1
Website: http://www.rccit.ca/
Thanks,
Mike Haney
CIO
RCC Institute of Technology

Hi Mike,
I've requested to have the school added. You can select Home school as a workaround in the meantime if needed.
Thanks,
-Dave

Missing files from creative cloud

Numerous files have gone missing. The folders are there, but there is nothing in them. Also, I've checked the archive folder, and it is also empty.

Hi,
While we are still investigating this issue, we would suggest you re start the Creative Cloud and the CoreSync process. This can be done manually in Activity monitor on Mac or Task Manager on Windows. A system reboot would also do the same thing.
We hope by doing this, your data that was trashed locally will then be re synced from Creative Cloud and return your sync to a normal state.
Thanks
Warner

I installed creative cloud photoshop, bridge and premiere pro. All start except for premiere pro. It cant be clicked from creative cloud control panel. Only removed

Plz help

Nope..
It states as installed, But NOT in program files Adobe directory
Verstuurd vanaf mijn iPad
Op 9 feb. 2015 om 22:48 heeft Jeff A Wright <[email protected]<mailto:[email protected]>> het volgende geschreven:
I installed creative cloud photoshop, bridge and premiere pro. All start except for premiere pro. It cant be clicked from creative cloud control panel. Only removed
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7178713#7178713>

Premiere missing from creative cloud

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