Premiere Pro 2.0 not loading

Hi,
I'll try and keep this short -- I just bought a new computer. I own an old disk of Premiere Pro 1.5. When I tried to activate the software, I found out I couldn't. I wrote technical support and they said CS2 apps were no longer supported and that I needed to down Premiere Pro 2.0 from their site. I downloaded it and plugged in the serial number I was given and I started to see the application open and then it would just stop and nothing else would happen. I click on the .exe file and I see the opening screen for just a second and then it goes away.
Can somebody help me?
Thank you,
Susan

Since the other message was deleted, I will add what I said in that message
PPro before CS5 NEEDS to be run in compatibility mode with Windows 7, which means right click the program icon and select WinXP compatibility mode from the popup
http://windows.microsoft.com/en-us/windows7/help/compatibility
OR
If you have Win7 64bit PRO or higher, try Microsoft's Virtual XP
This is only ONE example of using Virtual XP http://forums.adobe.com/thread/702693
-And http://windowssecrets.com/newsletter/using-windows-7s-xp-mode-step-by-step/
Also, you need to provide hardware and software DETAILS... such as Windows version and graphics adapter brand/model and driver version

Similar Messages

Adobe Premiere Pro cs6 is not loading thumbnails plz help

hey there hoping some 1 can help me I've got an extremely large project going on, project file is just over 400 mb and there is alot of content, alot ,alot , scatted over a few external drives and the internal and most of the are usb 2 connected to windows 8 pro 64bit intel core i7 3820cpu 16 gigs of ram and ssd drive and we are running premiere pro cs6 , and recently its taking for ever to open up and then way to long to load all the thumbnails, i really dont know what to do , and im really new to this forum
thanks
Bryce

Hey there, hoping some 1 can help me. I've got an extremely large project going on, project file is just over 400 mb and there is alot of content, alot ,alot , scatted over a few external drives and the internal one. Most of the drives are usb 2 connected to windows 8 pro 64bit intel core i7 3820cpu, with 16 gigs of ram and ssd drive, and we are running premiere pro cs6. Recently it's taking for ever to open up and then way to long to load all the thumbnails, i really dont know what to do , and im really new to this forum
thanks. (By the way, are you a grammar teacher who's taken to moonlighting for Adobe? Just answer the freakin' question. This was written by Bryce's boss, Paul.)
Bryce

Premiere Pro 3 will not load

Running PPro3 on an older windows xp machine. Worked just fine for a number of years. Recently stopped loading- got the "not responding" message. Uninstalled and re-installed a number of time but it will not completely load. Stumped and looking for help...thanks

You did not provide any system information, so this is going nowhere. Apps just don't stop to function at random. also have you done the standard troubleshooting - delete the prefs and reinstalled the app?
Mylenium

Premiere Pro CS6 does not recognize USB PnP Sound device connected to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB) is working with this USB device without any problem

Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!

I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

Dvd burned in premiere pro cc does not fill the screen. Desire a 4:3 aspect ratio

I am using premiere pro cc. I burned a dvd several times,trying different presets. On each occasion the dvd never fills the screen. It does not lool like letterbox ( 16 x 9 ). There is space all around the picture / video. Need assistance fast,project is already late.Thanks in advance.
Theo Smith

I sent the screenshot via an e-mail attachment. I wasn't aware that
attachments could not be forwarded this way. I will send it again. First time
I've utilized this service.
In a message dated 3/8/2015 10:15:23 A.M. Eastern Daylight Time,
[email protected] writes:
Dvd burned in premiere pro cc does not fill the screen. Desire a 4:3
aspect ratio
created by Peru Bob (https://forums.adobe.com/people/Peru+Bob) in Adobe
Media Encoder (AME) - View the full discussion
(https://forums.adobe.com/message/7264779#7264779)

Adobe Premiere CC 2014 will not load

Adobe Premiere CC 2014 will not load.
Been with tech support for HOURS, reloaded several times.
On Windows 7 with 64 bit computer. NVIDIA 3-D graphics card (plenty of ram, etc)
It has NEVER worked.
Any suggestions?
Mel Wayne

Hi,
Did you try to reinstall Adobe Muse? is it happening with all the muse files like with new sites, or for any particular file?

Why won't premiere pro cc will not let me add an adjustment layer

why won't premiere pro cc will not let me add an adjustment layer

Glad that you got the adjustment layer issue worked out. Not quite enough info to troubleshoot the other problems. The following page outlines the kind of info that helps zero in on the cause of such problems: FAQ: What information should I provide when asking a question on this forum?
As to the cache files and rendered previews, you do not need to keep them. Premiere will regenerate them as needed. Because re-conforming the audio and re-rendering the sequence takes time, you probably want to keep those files around for the current project--unless, of course, you have reason to think that the cache or render files are causing problems.
To keep things clean and get the attention of more people, it would probably be best to start a new thread for the other issues.

Why is the Nvidia GTX 680 CUDA card supported by Premiere Pro CC, and NOT After Effects CC?

Why is the Nvidia GTX 680 CUDA card supported by Premiere Pro CC, and NOT After Effects CC?

Thanks Todd for all the info. It is much appreciated and very helpful. On a different note, could you possibly direct me to the correct forum to fix this bug? I am suddenly recieving a warning on my System SSD referencing Adobe Exchange. Here is a screen grab to best explain:

PreludeCC and PRemiere Pro CC will not update error: " log Transport 2"

PreludeCC and PRemiere Pro CC will not update . update gets to 62% and then quits with the following error code "Log Transport 2"
System
OS 10.9
MacPro 3,1
All other apps do update.

HI Steve & Perry,
Have you tried restarting the machine and applying the updates again ? If yes, are you still getting the same error message ? If yes , could you please share a screen shot of the error that you get ?
Cheers,
Kartikay Sharma

Premiere Pro CC will not Fully Load

Hi, I purchased PPCC recently and for some reason it refuses to start up.
The app pops up but then shuts down immediately. I've cleaned up the registry and cleaned up even more space hoping that would do something.
It worked perfectly during the 30 trail. Flawlessly so.
I noticed that after I downloaded After Effects it stopped booting up properly. Not saying that's an issue Im just giving a bit of a timeline.
My computer is a 64-bit OS Windows 7 Toshiba LX835.
Please help!

Hi Kenro199x,
Thanks for posting on Adobe forums.
Are you still in the trial mode of Premiere Pro Creative Cloud ?
Regards,
Sandeep

Premiere Pro CS4 does not handle AVCHD Files well.

Loaded the master collection of CS4 when it first came out. I had purchased CS4 for the AVCHD file format. I had no problems using Premiere Pro until I ugraded to version 4.0.1 in March of this year then all AVCHD file selections dissappeared. Hence, I could not create new AVCHD projects and the existing projects did not fuction properly. I have been through a series of uninstalls (and deactivations) and reinstalls. Reinstalls did not work. Had to delete by renaming the C:\Program Files\Common Files\Adobe\Installers\7e74552a59eaf9fafd13f90894ac9bd to get the reinstall to work. I have also used Windows Install Clean Up to remove all Adobe CS4 files that the windows "Add or Rmove Programs" did not remove. When I did get the reinstall to work, Premiere Pro would work for awhile then became slow to the point the project became unusable. Tried the all upgrades again and again the selection of AVCHD files dissappeared. I do not need the AVCHD Intra capability. The last uninstall I just uninstalled Premiere. I could not reinstall Premiere until I uninstalled the entire master collection than the reinstall of just Premiere succeeded. Premiere was totally unusuable.
Has anyone had similiar issues with Premiere Pro and AVCHD files and were you able to resolve the problem? I am considering removing all Adobe products, including past versions and trying the reinstall again, or create another profile and install just the Adobe products, or - the last resort - reformating my hard drive and starting over again. I would like to get Premiere Pro working again properly before reformating.
Previous versions of Adobe have worked with no problems.
Computer profile:
Windows XP sp3
5 hard disks each with 300 mb free
Intel Quad Core @2.4GHz each
4 GB of Ram
NVIDIA GeForce 8800 GTS

You might do a "this forum" search at http://forums.adobe.com/community/premiere/premierepro_current to check on the revert to trial problem
I have CS5 so read there, and don't REMEMBER any such complaints
You do know that CS5 is 64bit only... so you will need to get Win7 64bit... and have a 64bit motherboard?
The computer I built is linked to in My CS5/AVCHD 1st Impressions http://forums.adobe.com/thread/652694?tstart=0

Premiere Pro CC 64bit not utilizing GPU

Hello all, first time poster here.
I recently built a new budget PC with photo/video editing in mind. I'm running an AMD FX8350 with a ASUS GTX780-DC20C-3GD5 video card. Windows 8.1 pro 64bit. 16GB HyperX Fury DDR3 1866mhz Memory. Premiere pro seems to be identifying the video card correctly (Confirmed with GPUSniffer.exe), and it's defaulting to Mercury Playback Engine with GPU (CUDA) acceleration correctly. Problem is whenever I'm using the program, be it editing in the time line, or exporting media, my CPU shoots up to 100% usage, while my GPU sits there barely nudging above 3% usage. I've uninstalled and deleted the video card drivers, and reinstalled without success. Also uninstalled and reinstalled Premier Pro CC and Media Encoder, without success. The video card appears to function correctly when playing any games. Everything that came with the card said Nvidia. Could ASUS vs Nvidia drivers be the issue?

If you really want to see what the GPU can do go to our Premiere Pro Benchmark (PPBM) and run the appropriate version. When you finish the benchmark and run the Statistics script it will show you a window like this:
Notice line #3 which shows you your scores on the MPEG2-DVD timeline with first CPU (in my case 791 seconds) only and second with GPU assistance (57 seconds) and then the gain factor for using the GPU. This timeline is heavily GPU assisted for benchmarking purposes. Maybe you are not using any GPU assisted Effects or Features. When you run the GPU assisted run your GPU Load will show 99% usage like this:

Adobe Premiere Pro CS4 crashes on load with project

When I try to load my CS4 projects the application crashes with the error:
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
I have my hard drive partitioned: C drive for my OS; D drive for my data; and I also have an external hard drive which is H. I installed Adobe Premiere on my D drive and saved all the my project files and data on my external drive H. A couple weeks ago I got a virus and I wiped out my C drive. So, I reinstalled Windows XP. After reinstalling XP and getting my machine back up and running I removed Premiere Pro CS4 from my D drive and installed it on my C:drive. I connected my external drive to my computer and Windows assigned the drive letter F to my external. I launched my project file and it said it could not find my data and it crashed with the above message. I opened my project file in a text editor and I saw that file path was H:\... for all my data so I reassigned the drive back to H hoping that was the reason for the crash. Much to my chagrin it was not as I try opening the project file now and it finds all the files but it still crashes. I'm all out of ideas at this point. Is there a log file that I can look at to try to troubleshoot this any further? Has anyone seen this happen before? Should I reinstall Adobe Premiere Pro? I am under a time crunch here as I need to open this project and make some edits.
Any help is greatly appreciated!
Thanks.
-Jeff

Jeff,
The Page File is MS Windows' "virtual memory." It gets activity, when physical RAM is not available. Especially with video editing, this happens a lot. It can be set via Control>Panel>System. Windows can either dynamically create and size the file, as is necessary, or it can be set to provide the necessary size statically - always the same, and is *usually* set to ~ 2.5x the physical RAM.
With one physical HDD, that is partitioned, you have about 4-5 operations going on at the same time, and your I/O system is basically telling the heads of your HDD to be in different places/platters at this same time. Unfortunately, this is impossible, and one gets system hangs, sluggish performance, crashes or worse.
There are several good threads on suggested HDD setups for NLE work on this forum. I'd step back a level, so you get all Premiere forums, and search for some of these articles. There are a lot of worthwhile suggestions for number, type, connection and configuration of HDD's.
Good luck,
Hunt

Premiere Pro CC won't load and I can't uninstall it.

Hi, I was using Premiere Pro yesterday and it worked fine. I haven't done any updates or anything. Today I tried to use the software and it doesn't even load the logo. As soon as I open Premiere, Adobe's App Manager pops up on the dock and then goes away. Premier Pro stops loading soon after that.
I'm trying to uninstall the program and it's not even responding. I don't know what else to do......
I'm using a 2011 IMac with OSX Version 10.9.4.

Maybe this will help, see post 6.
Premiere CC 2014 won't open at all! Help

Premiere Pro CS3 Will not open

New install of PremiereCS3 gets as far as the purple window (loading Dlls etc), never gets any further. Happened with 3.0 then downloaded the patch for 3.2.0 update, same problem.If I press ctrl+alt+del premiere is not shown to be running. I have tried other workarounds that have been posted eg creating new windows user account and deleting workspace.cfg (interestingly
F:\Documents and Settings\Nearlyworks.NEARLYWORKS\My Documents\Adobe\Premiere Pro\3.0 was empty - I created workspace.cfg, then deleted it, still won't open)
I previously had Cs3 running fine on a Athlon 64 200/Asus KV* deluxe 1gb system and worked fine but getting a bit slow esp with HDV so have rebuilt my system:
GA-73PVM-S2H Motherboard
NVIDIA GeForce 7100 / nForce 630i Chipset - onboard graphics, shared system memory
4gb Corsair RAM (DDR2 800)
Intel E5200 CPU @ 2.5 Ghz
Creative Audigy zs2 platinum audio card using Kx project audio drivers
Windows XP pro (MCE) service pack 2
No antivirus software
graphics appearance set to best performance (ie Windows classic look- no animated or translucent windows).
Screen resolution 1360 *768 32 bit (best fit appearance for LCD TV/monitor that I am using)
I have done a repair installation from disc, still no joy.
The only thing I remember is that during 1st installation a dialogue box came up suggesting I did not have minimum spec screen resolution - I didn't take of note of what it exactly said but my resolution appeared to be higher than what it wanted so I just scratched my head and continued.I have experimented with other monitor resolutions (which look wrong in terms of aspect ratios) to see if premiere opens but it still won't.
I have also installed Encore CS3 (that came with the Premiere disc) and this works fine.
Very frustrating to build a new system in the hope that premiere will run smoothly then find out it won't run at all.
Should I uninstall premiere and start again?
Any wisdom or answers most gratefully received.

When CS3 is attempting to load, what is the last entry with regards to the .dll's. You have to look closely to see them go by. I've found that setting up a video camera to shoot the screen can help. Just pause your tape at the point that it fails, and see which .dll it's struggling with.
If you have many VST plug-ins, one of those would be a likely candidate. Do you have any Audio programs, like Native Instruments? PrPro will survey your entire system, looking for VST's. Unfortunately, there are some that it cannot use. These usually give only an error message that appears the first time that PrPro tries to load that one. You never see that message again, even though PrPro still cannot use it. Most are fine and PrPro knows that it cannot use the VST. Others, will cause exactly what you are seeing.
Now, that is not the ONLY reason for such behavior, but I want to rule out VST's first. Still, that last line will give you a clue. It could be that .dll, or the next one (whatever that is), that is the issue. The .dll could be corrupt. If it's an Adobe .dll, your updates should have fixed it. If it's someone else's, then it could be tougher to track down. If you can get the name, then a search should tell you which folder and which program has that .dll.
Good luck,
Hunt

Premiere Pro 2.0 not loading

Similar Messages

Maybe you are looking for