Premiere Pro 2014 Update Fail

All apps updated to 2014 perfectly, except for Premiere Pro.  It keeps failing.  Anyone else having this issue and have a work around?

Hi Dankloster,
dankloster wrote:
I'm having issues as well. I updated to 2014.1 this morning. It opened fine, however when I tried to open a file I created in CC 2014, it told me I had to update it to the newer version. Just as it finishes, Premiere crashes.
I tried to open an older project in the new version and also crashed on launch. Trashing my preferences solved that issue. Can you try that? If this doesn't work, update your video drivers if you can.
Please don't take this the wrong way, but in the future, I would advise you to not update any project files until a project is complete (if at all possible). If you feel you must update, please make sure to duplicate your project file so that you have a working back up. This is something I was taught years ago and has served me well as a crucial back up step.
You can also check your Auto Save folder or the Creative Cloud folder for a potential backup, if that preference was set correctly.
dankloster wrote:
I've now just un-installed Premiere CC 2014.1 and will install from scratch. Hopefully that will work.
Yes, please. Let us know.
dankloster wrote:
I'm kind of stuck, as I can't open my file with Premiere CC either as the file is too new. I wish there was a way I could just roll back to CC 2014 as otherwise I will have lost days of work!
You can't really roll back a project file, per se. You can try opening the project in XML format in older versions. That works most of the time. You can certainly roll back Premiere Pro to a previous version, however. Here's how: http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pr o-cc-or-any-creative-cloud-application/
Hope you get back up and running ASAP.
Thanks,
Kevin

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    09/03/14 10:18:32:518 | [INFO] |  | OOBE | DE |  |  |  | 21591 |   Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991}: 0 (0,0)
    09/03/14 10:18:32:518 | [INFO] |  | OOBE | DE |  |  |  | 21591 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    09/03/14 10:18:32:518 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Patch Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991} can be applied to product Adobe Premiere Pro CC 2014 8.0.0.0 {07BE616F-9E42-4C90-AF4F-0F32A5B088E7}
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    09/03/14 10:18:42:741 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Setting property "installSourcePath" to: /Volumes/DMichael/Creative Cloud Suite/ARTDM Creative Cloud Suite/Build/ARTDM Creative Cloud Suite_Install.pkg/Contents/Resources/Patches/AdobePremierePro-8.0.0-Trial_8.0.1/
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    09/03/14 10:18:42:741 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Overwrite property "extensionsOnly" to: 1
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    09/03/14 10:18:42:973 | [INFO] |  | OOBE | DE |  |  |  | 21591 | BEGIN InstallOperationsQueue Ordered operations
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    09/03/14 10:18:43:013 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Custom action return code: 0
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    09/03/14 10:18:43:013 | [INFO] |  | OOBE | DE |  |  |  | 21591 |   Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991}:  with operation install
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    09/03/14 10:18:43:013 | [INFO] |  | OOBE | DE |  |  |  | 21591 | BEGIN InstallOperationsQueue Ordered operations
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    09/03/14 10:18:43:154 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Custom action return code: 0
    09/03/14 10:18:43:154 | [INFO] |  | OOBE | DE |  |  |  | 21591 | :: END TIMER :: [Pre payload :{D3D68082-40F8-4EDD-9576-9315561C7991}] took 0 milliseconds (0 seconds)
    09/03/14 10:18:43:154 | [INFO] |  | OOBE | DE |  |  |  | 21591 | ::START TIMER:: [Payload Operation :{D3D68082-40F8-4EDD-9576-9315561C7991}]
    09/03/14 10:18:43:156 | [INFO] |  | OOBE | DE |  |  |  | 21667 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    09/03/14 10:18:43:156 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Installer Operation: PayloadInstaller
    09/03/14 10:18:43:156 | [INFO] |  | OOBE | DE |  |  |  | 21667 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    09/03/14 10:18:43:156 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Request to install payload
    09/03/14 10:18:43:166 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Payload Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    09/03/14 10:18:58:215 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Extracting assets complete. Number assets: 1
    09/03/14 10:18:58:215 | [INFO] |  | OOBE | DE |  |  |  | 21667 | CustomizedPatch property not found in database
    09/03/14 10:18:58:215 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Beginning installation for payload at /Volumes/DMichael/Creative Cloud Suite/ARTDM Creative Cloud Suite/Build/ARTDM Creative Cloud Suite_Install.pkg/Contents/Resources/Patches/AdobePremierePro-8.0.0-Trial_8.0.1/payloads/ AdobePremierePro8AllTrial-170714054539/Install.db
    09/03/14 10:19:05:518 | [INFO] |  | OOBE | DE |  |  |  | 21667 | Completing installation for payload at /Volumes/DMichael/Creative Cloud Suite/ARTDM Creative Cloud Suite/Build/ARTDM Creative Cloud Suite_Install.pkg/Contents/Resources/Patches/AdobePremierePro-8.0.0-Trial_8.0.1/payloads/ AdobePremierePro8AllTrial-170714054539/Install.db
    09/03/14 10:19:05:631 | [INFO] |  | OOBE | DE |  |  |  | 21667 | UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{D3D68082-40F8-4EDD-9576-9315561C7991}.db
    09/03/14 10:20:06:429 | [INFO] |  | OOBE | DE |  |  |  | 21591 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    09/03/14 10:20:06:429 | [INFO] |  | OOBE | DE |  |  |  | 21591 | :: END TIMER :: [Payload Operation :{D3D68082-40F8-4EDD-9576-9315561C7991}] took 83277 milliseconds (83.277 seconds) DTR = 3093.92 KBPS (3.0214 MBPS)
    09/03/14 10:20:06:480 | [INFO] |  | OOBE | DE |  |  |  | 21591 | User specified overrideFile:
    09/03/14 10:20:06:575 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Successfully updated the csu inventory for Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991} return values 0:0
    09/03/14 10:20:06:578 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Calling the custom action code for post-install for payload Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial 8.0.1.0 {D3D68082-40F8-4EDD-9576-9315561C7991}
    09/03/14 10:20:06:578 | [INFO] |  | OOBE | DE |  |  |  | 21591 | ::START TIMER:: [Post payload :{D3D68082-40F8-4EDD-9576-9315561C7991}]
    09/03/14 10:20:06:578 | [INFO] |  | OOBE | DE |  |  |  | 21591 | PremierePro Patch CustomHook: In PostPayloadInstallProc
    09/03/14 10:20:06:586 | [INFO] |  | OOBE | DE |  |  |  | 21591 | PremierePro Patch CustomHook: INSTALLDIR value:
    09/03/14 10:20:06:586 | [INFO] |  | OOBE | DE |  |  |  | 21591 | /Applications
    09/03/14 10:20:06:586 | [INFO] |  | OOBE | DE |  |  |  | 21591 | PremierePro Patch CustomHook: Core Mac application.xml path:
    09/03/14 10:20:06:586 | [INFO] |  | OOBE | DE |  |  |  | 21591 | /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Resources/AMT/application.xml
    09/03/14 10:20:06:597 | [INFO] |  | OOBE | DE |  |  |  | 21591 | PremierePro Patch CustomHook:Trial has been successfully reset
    09/03/14 10:20:06:597 | [INFO] |  | OOBE | DE |  |  |  | 21591 |  PremierePro Patch CustomHook: Core application.xml updated.
    09/03/14 10:20:06:602 | [INFO] |  | OOBE | DE |  |  |  | 21591 |  PremierePro Patch CustomHook: Clearing the cache...
    09/03/14 10:20:06:602 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Custom action return code: 0
    09/03/14 10:20:06:602 | [INFO] |  | OOBE | DE |  |  |  | 21591 | :: END TIMER :: [Post payload :{D3D68082-40F8-4EDD-9576-9315561C7991}] took 23 milliseconds (0.023 seconds)
    09/03/14 10:20:12:099 | [INFO] |  | OOBE | DE |  |  |  | 21591 | No operation.  We're done:
    09/03/14 10:20:14:101 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Successfully installed 1 component:
    09/03/14 10:20:14:101 | [INFO] |  | OOBE | DE |  |  |  | 21591 |  - Adobe Premiere Pro CC 2014_8.0.1_AdobePremierePro8AllTrial
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Total components repaired: 0
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Total components removed: 0
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Call PostSession Custom Hook
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | ::START TIMER:: [Post session :{D3D68082-40F8-4EDD-9576-9315561C7991}]
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | In InstallSessionCloseProc
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Custom action return code: 0
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | :: END TIMER :: [Post session :{D3D68082-40F8-4EDD-9576-9315561C7991}] took 0 milliseconds (0 seconds)
    09/03/14 10:20:14:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | :: END TIMER :: [Total Timer] took 104576 milliseconds (104.576 seconds) DTR = 2470.97 KBPS (2.41306 MBPS)
    09/03/14 10:20:15:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | Exit Code: 0 - No error.
    09/03/14 10:20:15:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    09/03/14 10:20:15:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | END - Installer Session
    09/03/14 10:20:15:102 | [INFO] |  | OOBE | DE |  |  |  | 21591 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Imported dvd into premiere pro 2014 as a linked file with audio and video but audio from previous editing file is playing with video

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