Premiere Pro 4.0 multicam issue

I am reaching my frustration level with multicam project. I have followed ALL instructions to create the multicam sequence. It creates the sequence, I can edit the sequence but when I save the project and go to re-open it, the project will NOT open. It sits for about 30 seconds and then goes straight to Premiere not repsonding.
I am using Windows 7 Home Premium. This makes no sense to me. I can open a previous version of the project, but once I create a new sequence and nest my 2 camera synched sequence, the project will NOT reopen once I close it.
Please Help!

There is an as-yet unresolved bug in Premiere that results in the program freezing or locking up when opening a project in which you left the Multicam monitors open. The only solution is create a new project, import the original one, and then be sure to close the Multicam monitor (or switch to a different workspace that does not use the Multicam monitor) before saving and closing your project.

Similar Messages

Need help with premiere pro cs6 having performance issues please help

need help with premiere pro cs6 having performance issues please help

Welcome to the forum.
First thing that I would do would be to look at this Adobe KB Article to see if it helps.
Next, I would try the tips in this ARTICLE.
If that does not help, a Repair Install would definitely be in order.
Good luck,
Hunt

Premiere Pro CS3-CONSTANT Memory issues when editing/rendering/exporting

Alright, as said in the title I am currently using Adobe Premiere Pro CS3, and my issues are horrendous
No matter what, within 10 minutes of editing, Premiere will warn and then crash because of memory issues, starting with the message:
"Adobe Premiere Pro is running very low on system memory; please save your project and proceed with caution"
Also, whenever I try to export this project, within 800 frames of a 7000 frame project (currently), it displays the message:
"Error Compiling Movie", and then the previous message above if that hasn't already happened before
And eventually, the program will crash out of nowhere, with random windows errors
Here's my specs:
Intel i7 920 Processor
6 GB DDR3 RAM
Nvidia 480 GTX
750 watt power supply
24" Dell Ultrasharp Monitor
Now, I've noticed that whenever Premiere is getting close to crashing, my RAM gets up to around 4.7 GB being used, and then it crashes.
I have already gone into Edit-Preferences and tried switching from Performance to Memory; that hasn't fixed anything
I noticed that when I was just running my video over and over again, it stayed stable at 4 GB or so, so maybe its a rendering issue?
I have already tried lowering my number of processes running at any given time, including my antivirus program (Kaspersky) and even explorer, but it still crashes no matter what.
========================================================================================== ========
This is a SERIOUS issue for me, as even with all the normal crashes I could finish the video; but now I cannot even export my video at ALL without it crashing, and I have a plenty strong-enough computer to handle this, so what gives?
Please help

Ok, well this has been getting me nowhere
I tried importing (both my CTRL-X method, and literally importing the project), and now the program won't even RENDER the footage, it just errors out at 800 frames (just like exporting)
What is going on???
I used to use Premiere Pro 2.0 all the time, on a separate computer, but I have 6 GB of RAM, is this really impossible???
EDIT:
And now, even after finally getting it to render (by saving after rendering before what crashed, and then starting it up and rendering again), all my footage looks like crap XP

Macbook Pro Retina 2014 Top Spec - Premiere Pro CC Graphics Card Issue

Hello,
For 12 months I have been having graphics card issues which all started on my 2011 MBP, which Apple replaced 12 months ago. I Then got a new shiny, 2013 highest end retina macbook pro from apple, in which after a couple of weeks had the exact same graphics issue. As soon as I start working in Premiere Pro with my 1080P DSLR footage, once the fans get up high, then the graphic colour hologram like start pooping on my screen. Now I got that retina replaced as I alerted apple about it, now they have given me the highest end 2014 model, and guess what? The problem is twice as bad.
I think it's definitely got something to do with the Apple software. It's weird though, because on the rare occasion, the graphic poop will show up on my screen when I am on Youtube (only once in a blue moon it does that) - it does it every single time 15-20 mins into editing with Premiere Pro, once the fans get hot. I can click on the graphics poop and it makes it disappear, which is weird, maybe that proves it software issue?
I don't know, but this problem has caused me to go through two of apples most powerful laptops, 60 phone calls to Apple, 1 investigation lodged to the Apple Engineers (the people who are above the Senior Apple Care Advisors) - Nothing seems to fix it, and I haven't been able to create any more intriguing films on my laptop because Premiere Pro CC just brings up all the graphics poop.
Screenshots:
http://imageshack.com/a/img537/653/IgdBK9.png
http://imageshack.com/a/img538/9601/WLQYnM.png
http://imageshack.com/a/img538/152/EIFd22.jpg
Does anyone know what causes this exactly? How do I fix it?

JGFilm88
Thanks for the follow up information for my video card/graphics card question that came to mind out of curiosity.
I do not have Premiere Pro and am strictly and Elements Windows user. Otherwise I would look into this matter for you first hand. The place you want to be is in the Adobe Premiere Pro Forum, although, as you already mentioned, the screen display irregularities have appeared when Premiere Pro was not being used. Have you tried uninstalling Premiere Pro to determine if its removal from the computer resolves the screen display irregularities for whatever you are doing in the computer applications like iMovie? For that matter, do you see the problem in iMovies?
Just some thoughts to think about as you compose your inquiry for the Premiere Pro users in the Premiere Pro Forum.
Best wishes
ATR

Premiere Pro CC 2014 encoding issues due to graphic opacity settings?

Our marketing team has been working on some instructional video content in Premiere Pro CC 2014 and have encountered issues with encoding the completed sequences. Our output format is HD video with the H.264 codec, 1920 x 1080, 30 FPS.
The symptom of the problem is that the encoding process cannot proceed beyond 50%, and in some cases, does not start at all. Simply put, we can't encode any videos to completion.
We think we have isolated the issue, which we initially believed was due to video format differences between the two cameras used to shoot the footage. An EPS logo was present throughout the video with reduced opacity (80%). When we removed the logo, the videos began encoding properly, and to completion. When the EPS logo was included at 100% opacity, the videos also encoded properly and to completion.
Has anyone else been encountering similar issues in Premiere Pro or After Effects CC 2014? If so, what was the resolution? Is there a known issue with the opacity of graphic assets in video encoding?

I've occasionally seen problems with say multiple masks & final render-out/exporting, but I've not seen one here on a graphic's opacity causing a problem. It's a very common part of the tool-kit, of course, for most pro/semi-pro editing. Even a lot of amateur stuff.
Which leads me to wonder what would happen if you created a fresh graphic of some sort, applied it a partial & full opacity, on a SHORT clip ... just to test things. Trying to establish if it's graphic opacity in general as your problem, or this specific graphic and/or its settings.
Neil

Premiere Pro CC audio corruption issues

Hello Adobe community,
I've been editing happily on Adobe for several years now, and I'm not sure if it's CC, Mavericks updating and/or getting a brand new top-of-the-line 16GB/ram MacBook Pro to edit on, but every time I close and re-open premiere pro CC, the majority of my audio simply disappears -- sometimes it does it in the middle of an edit. The clips are still there, but they no longer have waveforms and don't play back. Sometimes it's most audio clips, sometimes it's ALL audio clips. It's inexplicable. I don't have any plugins installed or effects, it seems arbitrary as to which clips drop out.
There is a temporary and EXTREMELY aggravating fix, which is to match-frame each corrupt audio and then manually re-insert every single corrupt audio clip.
However, once a project gets to a certain point (what point, I still have no idea), the audio is BEYOND saving. I can't match frame and hear anything. I also can't re-link the corrupt file to its original -- the audio will never come back. This is so frustrating I can't stand it. Entire projects have simply become corrupt and it's not even possible to open a back-up successfully (once the audio drops out on one version, it seems to exist across the board across prior versions). I never had any issues when I start and work on projects from my hefty iMac -- it seems to have something to do with being on a MacBook Pro. So when a project gets corrupted, I've even tried immediately opening a clean back up on my iMac, but the audio is STILL corrupted.
I have tried so many fixes for this I'm going insane. It seems to happen most when I'm running off of an external harddrive, though I've tested it with so many different brands, capacities and connections (thunderbolt to FW800 to USB3.0) -- it doesn't seem to make a difference. I've lowered my buffersize to the minimum, have tried mimimizing all of my tracks so no waveforms are visible, i've tried rendering everything, moving scratch disks, pre-transcoding all footage to Pro Res 422 with 48khz audio, everything. I've also filled out bug reports to adobe, which I have no idea if they're ever seen or not. I rely on Premiere for my livlihood and I'm so desperate I'm about to go back to FCP.
Does anyone have any clue what this could be or any way you might be able to help?
Any help would be greatly appreciated.
Matt

All my footage is ProRes 4444 shot on the Alexa. Audio was recorded separately on a mixer, I can't tell you the model for sure but it generates poly track wav files. The wav has 6 separate tracks - five of which are being used. I've got another project, same footage/camera, same mixer/audio files and I haven't had any problems. There aren't near as many edits in that project and only four of the six tracks on the wav were used. They're still there, just no audio.
I'm using a 10 TB lacie big disk via thunderbolt in raid 0. I've had no other issues with the device or either port.
When it fails to playback I get the following error on the events screen:
'A low-level exception occurred in; Adobe Player (Player)'
I also used pluraleyes 3 to sync the project. When it output the xml for premiere it gave me a window that said 'this contains 5.1 audio data and pluraleyes may not handle it properly'. I didn't, in the timeline all the audio tracks were the same, it was the master mix on 6 tracks - no iso's. The wav files in the project widow had the proper tracks when I viewed them in the source monitor. Because the duration of the audio tracks were the same - I cut the iso tracks into the sync sequence I got from pluraleyes and deleted the audio tracks that originally appeared in the sequence. I mention this because as I said, I have another project that I used the same workflow for and haven't had these issues - yet. I also didn't receive the 5.1 message when I came out of pluraleyes.
Initially when I was having playback issues (the audio waveforms vanishing has been constant), I converted the 44.1 mp3 music files to 48 wav's to match the audio from the mixer. This solved the problem temporarily but now I can't get the audio from the mixer and the music to play in the same timeline. The only way I get playback is to take out the music, strip all the effects from the mixer audio and not have more than two tracks of audio simultaneously on the timeline.
Thanks in advance for any help/advice.

Premiere Pro CC 2014 Playback Issue / Crash Mac Pro 2011

Hi,
I've been having a big crash issue on Premiere Pro CC 2014, since the 2014.1 update.
2014.0 has been working fine this year but the update has crashed some of my biggest current projects.
Programs just starts fine, workspace responds, but anything related to playback just crashes or freezes Premiere.
My config:
Mac Pro Mid 2010
Processor : 2x2,93 6-core Xeon
Ram : 24Go 1333
2x ATI Radeon HD 5770.
I've been reading all major topics on this, this i did :
- disable Mercury Transmission
- Flushes Premiere cache
- Reinstall premiere
- Updated to Mavericks (issue happened both in 10.9 and 10.10 - thought updating drivers+opencl would help, then again no)
- Repaired permissions
- Tried with another user session
… and so on.
Nothing yet has solved my issue, anyone to help me on this major trouble ?
Thanks in advance, best regards !
Paul

Hi Paul,
Try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe folder preferences are set to read/write in all 3 locations.
Delete media cache
Remove plug-ins
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
Disable App Nap
Reboot
I placed the chief culprits in bold.
Report back if anything here worked for you.
Thanks,
Kevin

Premiere Pro CS6: Media Manager Issue

I can´t use Premiere Pro CS6 media manager. It begin analyze project but then come couple error messages. All my graphics files are .psd, all my video files are 4K .r3d and all audio is .wav files. Does Adobe team trying to solve this problem already? Below are links to the screen capture images about issue.
https://www.dropbox.com/s/qbnj7ctnzir21hn/premire_CS6_error.png
Dropbox - premire_CS6_error#.png

I would recommend doing all your file work with a proper file manager, like Finder.

Premiere Pro CS6 Mac Playback Issues

I've searched for similar issues, and while I found plenty of playback issues, I didn't see anything like what I'm experiencing.
MacPro Quad-Core Xeon 2.26 x2 (8b cores)
12 GB ram
OS 10.6.8 (can't update this due to other infrastructure)
Nvidia GeForce GT 120
FAST Fiber attached SAN
Local Raid0 media drive
I know the GPU isn't compatible with the Mercury hardware acceleration.
I've been a Premiere Pro user since version 2 and have kept current through the years. I'm happily running CS5.5 on PC's in my home office. I recently installed the trial version of CS6 on my Mac at work to evaluate for that environment, and I'm pulling my hair out trying to get over some basic issues. I have no problems with Media Encoder or AE.
In Premiere using preview or program (timeline), playback stops after roughly a second... though it varies by several frames each time. I tested this with various video files, .wav files, stills (jpeg, psd), etc. I even tested with black video and bars generated inside Premiere. The problem persists with all of the above... click play, and playback stops after about a second. Scrubbing works great... I've tried different playback resolutions. I'm not using any 3rd party monitoring devices or I/O cards on this machine.
I have FCP 7 installed on the same machine and have no trouble editing and playing 1080i video all day long.
Any ideas?
Thanks in advance!

The above suggestion worked for me briefly, but the problem keeps re-occuring.
I too am using Snow Leopard 10.6.8, NVIDIA gfx card (8800) and an ATI Radeon 5500.
Premiere played back fine in Lion and Mountain Lion, but I downgraded because I have old quicktime files and Final Cut 7 projects that i need to work with so Lion is not an option for me.
Bizarre behavior if you ask me.
Any help on this?

Adobe Premiere Pro CC render pixeled issue

Hi
i have a user who have an issue when she render the video she made with adding text to the video the render Windows look like pixeled ...
the image is not sharp very fuzzy and the text also is bad.
what can we do ? she add the latest version of adobe premiere cc
Thanks

Hi
this is what i have
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update). CC v8.1
Have you installed the recent updates? (If not, you should. They fix a lot of problems.) All of them
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". Windows 7 64 bits 32 gb of ram
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
Chemin d'accès au fichier : C:\Rachelle\OL Projets Vidéo\OL- Connect Launch\Assets\Vidéo\SONY\00009.MTS
Type : Séquence MPEG
Taille du fichier : 2,0 Go
Taille d'image : 1920 x 1080
Fréquence d'images : 29,97
Format audio source : 48000 Hz - compressé - Stéréo
Format audio du projet : 48000 Hz - 32 bits en virgule flottante - Stéréo
Durée totale : 00:12:40:15
Rapport L/H en pixels : 1,0 (1,0)
If you are getting error message(s), what is the full text of the error message(s)? none
What were you doing when the problem occurred? Working normally
Has this ever worked before? yes
What other software are you running? After effects
Do you have any third-party effects or codecs installed? no
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU). none
Are you using Mercury Playback Engine GPU Acceleration? yes
Does the problem only happen with your final output, with previews, or both? Fully rendered previews are at a very low quality, when they are unrendere they look great (see attached photo)

Premiere Pro CS3: Rendered video issues.

My friend gave me her old copy of CS3, and I've been using it for quite some time now.
About 5 months or so ago I had to format my computer and lost a lot of stuff, after reinstalling premiere pro I got back to work recording my Let's Play videos.
Well when it came to editing everything worked the same. No issues whatsoever. It wasn't until I started rendering them out through Adobe Media Encoder that I started to have problems.
I've been using Fraps to record the gameplay footage, and created the project to match everything that the raw videos had.
Same framerate, size, audio, etc. Same thing with the rendering options in Adobe Media Encoder
I usually split my videos by 10 minutes to keep peoples attention on youtube, and use the uncut stuff for my blip.tv page. I generally stay within a 55 minute window, and those renderings used to work completely normally.
Now when I try to render longer vids (and on occassion I will get the issue with the short 10 minute ones) I will watch the video after rendering and see the audio and video start to desync as time goes on, sometimes the video freezes and the audio continues to play, and some other times the video will go completely black and the audio will continue on. It's very strange, and very aggrivating because it makes me waste more time to render the video again.
My computer deets:
Windows XP pro
AMD athlon II X2: 3.1 Ghz Dualcore
4 GB ram
Nvidia GeForce 9800 GT: 1 Gig VRam

>using Fraps
I don't, but some saved discussions that may help
these notes are for Premiere Elements, but may help with PPro
http://forums.adobe.com/thread/871095
http://forums.adobe.com/thread/943772
http://forums.adobe.com/thread/967201

Premiere Pro/Encore CS5 playback issues

I successfully created a DVD (of a hockey practice) through Premiere Pro (linked to Encore) with no errors. It plays back properly on 3 different Windows 7 computers through Windows Media Player, but I tried it in my standalone DVD player and it will not even read the disk. This player is older, but it does play rented movies with no issues.
I tried the DVD I created on two other computers running XP OS with Windows media player. It played one one XP computer but not the other. On the one XP computer that was able to read the DVD, when the shot included a skater who was moving quickly, the image of the skater looked like it changed to vertical lines. If the static or slow moving elements of the shot are not look distorted. There is no distortion on the computers running W7 OS.
Since I am ovbiously new to this process, I was wondering:
1. Why the XP computers (and my standard DVD player) are not able to play the video and what I can do to compensate if a person who wants to view this DVD has XP or an older DVD player.
2. Why does the other player show quickly moving objects as distorted (and can I compensate for it).
Thank you to anyone who can help.

I'm not entirely sure what you meant by...
"Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREEhttp://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc (send the author a PayPal donation if you like his program)"
Basically, there are three ways to publish a DVD from Encore:
Burn to Disc
Burn to Folder
Burn to Image
Two and three are similar, though different. In two, one burns to a VIDEO_TS Folder, which contains all of the IFO, BUP and VOB files required. This VIDEO_TS Folder can be burned to disc, say with the great, free ImgBurn, or similar, or can be played in most DVD software players. Note: Windows Media Player is not the best, and depending on several factors, might not even play a fully-compliant VIDEO_TS Folder. MediaPlayer Classic HC (free), or CyberLink PowerDVD (either the free, or commercial versions) would be better. There are also others that do a better job, than WMP.
For three, instead of the VIDEO_TS Folder, one burns an Image, or ISO file. Think of this as a ZIP file (though it is NOT a ZIP, but an ISO, the concept is very similar) with the VIDEO_TS Folder inside, plus its files included into an ISO container. This can also be burned to disc, and ImgBurn handles that task well, or can be played via some DVD software players (such as VLC Player), or "mounted" via other software, and then played by most DVD software players.
As you can see, two and three are similar, but there ARE differences. Some users prefer the VIDEO_TS Folder, while other like the contained ISO file.
Good luck, and hope that this helps,
Hunt

CS6 Premiere Pro generic project icons issue

I installed the new Cloud version of Premiere Pro through my monthly account. I can open projects from Premiere Pro but if I try to open a project file from a folder, the icon is one of those generic icons. I've tried using the Open with...and then browse to the Premiere Pro.exe file but it gave an error. Now, when I try that same process it wants to open it using Adobe Reader X. I deleted Adobe Reader X and tried again and now it wants to try to open my project files from my folder using Windows Media Center. Huh? Weird. Any ideas anyone?
At first all of .prproj files received the Adobe Reader X icon. Now they all are showing the Windows Media Encoder icon. I can still open them all from within Premiere Pro just fine but would still like them to show the correct Adobe Premiere Pro icon show that I can double click them and they'll open in Premiere.
Harold House

Yes, it was/is a Win7-64 install. Perhaps I'll try a install repair from the Adobe installer thingy. See if that works. Gasp.
Update: The error message I get when I try to open one of my many CS3, CS4,or CS5 projects, be they PS, Premiere, or AE, by double clicking those older projects is this:
Windows cannot find 'C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS3\Adobe Premiere Pro.exe'. Make sure you typed the name correctly, and then try again.
Not sure what to make of that error message as I uninstalled all my older CS Suite programs after I installed the new CS6 stuff. I got the same error message when trying to open up an older PS project but instead of CS3 it said CS5.5 in the above error message. Weird.
Harold House

Premiere Pro CS3 Crash, Slowness Issue

Hi all. I've been having problems running Premiere Pro on my imac, trying to edit HD video. There are all my specifics. Can someone with the knowledge I don't have take a quick glance and tell me what could be causing this debug error [..\..\Src\VideoFrameManipulators.cpp-563], and if my computer is strong enough to run Premiere? I think it should be.
1. Source Codec:
MPEG-4 (Base Media / Version 2): 205 MiB, 2mn 21s
1 Video stream: AVC
1 Audio stream: AAC
Movie name/More: SANYO DIGITAL CAMERA HD1000
Video: 12.0 Mbps, 1920*1080 (16:9), at 59.940 fps, AVC ([email protected]) (2 Ref Frames)
Audio: 128 Kbps, 48.0 KHz, 2 channels, AAC (Version 4) (LC)
2. Premiere Pro version #: 3.2.0 (374), English, including updates. Proj/Sequence settings set to default.
3. Mac 10.5.8 Operating System, English,
1920 x 1200 display resolution; 32-Bit Color Depth
4. CPU type and speed: Intel Core 2 Duo at 2.4 HHz
5. Amount of memory (RAM): 2 GB
6. Video card manufacturer, model and driver version: ATI,RadeonHD2600 – Driver Version 01.00.212
7. 1 monitor
8 - Audio card manufacturer, model and driver version: Intel High Definition Device ID 0x106B00A0 – ID 50
9 - Hard drive capacity and space remaining: Mac drive – 92.74 GB remaining out of 297.77 GB total size; External drive – 603.99 GB remaining out of 931.39 GB total size.
10 - Capture device manufacturer, model and if applicable, software version: Apple Image Capture Version 4.0 (376) (I think?)
11 – see above?
12 – Error message: [..\..\Src\VideoFrameManipulators.cpp-563]
Crashes error. Also, Premiere Pro is slow to import video and move video into Monitor box

I cannot address the capabilities, or limitations of FCP, as I have never used it.
However, there are several folk here, who have X-platform studios, and some have, and still use, FCP.
They should be able to help you there.
As for the FW connection to the externals, is it FW-400 (IEEE-1394a) or FW-800 (IEEE-1394b)? FW-400 will still be quite slow, but I edit to/from FW-800's, and they are quite fast. Now, I have to admit that I am editing SD material, so it is not a really useful observation to help you.
Good luck, and look for some of those FCP-users to drop by. Wish I could help, but Steve Jobs will not even let me close to a Mac...
Hunt

Premiere Pro CC 2014 RAM issues, audio dropouts and export failures

So I've upgraded to PP CC 2014, it worked fine for a while. Then I've noticed that while editing audio starts to dropout (I'm getting PP system message in the low right corner). I tried to dig up some info on the subject, but the only explanation I see that after couple of hours of editing PP eats up nearly all of my RAM.
Any solutions?
My specs:
i7-2600K 3.4 GHz
Quadro 2000
32 GB RAM

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

Premiere Pro 4.0 multicam issue

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