Premiere Pro 4.1.0 crash

Hi.
I have 2 versions og Premiere Pro installed on a WinXP SP3 system.
Premiere Pro 2.0
Premiere Pro 4.1.0
When I play 1x a straight DV movie from a sequence, which shows in the monitor window, I get CPU loads of 60-80% with 4.1.0 and 20-25% with 2.0. On top of it, 4.1.0 crashes from time to time, I believe due to too high load. The error is C++ related (can't recall exactly what it says). Again, all on the same system with the same Premiere video settings.
What's wrong with 4.1.0 that this straight play produces crashes?
Thanks,

Indeed ...!
The high CPU was gone, the crashes (so far) and also a memory leak (which I didn't mention in my initial post).
Many thanks,

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Premiere Pro & SpeedGrade CC keep crashing in Windows 8.1

I just bought a brand new MSI laptop with Windows 8.1 and installed the CC suite. Premiere Pro and SpeedGrade continually crash when I try to use them. Premiere Pro crashes almost every other time I open it. Once it is open it works fine, but almost every other time I start it, I have to close and reopen it. SpeedGrade does the same thing, except sometimes it crashes in the middle of using it, which is VERY frustrating. These are the only programs on my computer that give me problems. The programs are installed to the OS partition on an SSD drive. Below are the error messages I receive for both programs and a copy of my computers specs. Please help me!
Adobe Premiere Pro CC has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 7.2.2.33
Application Timestamp: 532c3999
Fault Module Name: GPUFoundation.dll
Fault Module Version: 7.2.2.33
Fault Module Timestamp: 532c367b
Exception Code: c0000005
Exception Offset: 000000000009a8f5
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 84d7
Additional Information 2: 84d72b4dc5a3d80213c9686cefe70939
Additional Information 3: b9ea
Additional Information 4: b9eab8acd04a6acc51b37ec54653b7b4
Adobe SpeedGrade CC has stopped working.
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Problem Event Name: APPCRASH
Application Name: SpeedGrade.exe
Application Version: 7.2.1.0
Application Timestamp: 53310645
Fault Module Name: StackHash_0ae4
Fault Module Version: 6.3.9600.17031
Fault Module Timestamp: 530895af
Exception Code: c0000374
Exception Offset: PCH_D4_FROM_ntdll+0x000000000009B13A
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0ae4
Additional Information 2: 0ae437b0d272d1d0fbcf3609ee0adbe4
Additional Information 3: c92f
Additional Information 4: c92f74bb31cdbacd81a9ea722a9da079
MSI GT60 Laptop:
Intel Core i7 4800MQ (2.70GHz)
16GB Memory 1TB HDD 128GB SSD
NVIDIA GeForce GTX 880M 8GB
2880 x 1620 16:9 3K Display
Windows 8.1 64-Bit

Hi iduno8912,
Very glad your issue is fixed.
iduno8912 wrote:
I fixed my problem! No thanks to the non-existent adobe support team.. Hope this helps someone because you can be sure adobe isn't going to help your ***.
What happened? Did you contact support via Contact Customer Care ? Did you chat or talk with an agent over the phone? If so, please PM me the case number, I'll follow up with the agent to see why they weren't able to solve your case.
iduno8912 wrote:
They can't even make working programs for even the most up to date OS. What a nightmare!
From your description, it sounded like it was a problem with your computer system, specifically your GPUs. What wasn't working from the application side?
Let me know so I can prevent problems in the future.
Thanks,
Kevin

Premiere Pro CC 2014.2 crashes when "locating media"

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Project workflow
- 700gb of 5d footage
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- Dynamically linked files with AE
- Warp Stabilized about a dozen clips of under 5 sec
- On every sequence color correction adjustment layer with RGB Curves, Three way color corrector and sharpen filter
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What I have tried;
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- Successfully opened other older non relevant project
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Questions.
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- Is there a way to fix a corrupted .proj files on a PC?
- What should the average file size be, before it becomes unstable? (I'm pretty that my file size was bloated by all the previous versions of the sequences)
Windows 8.1 64bit
Premiere 2014.2
Intel Quadcore i7-4770 3.40GHz
16gb Ram

Hi,
I would suggest the following steps:
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Run a disk permission repair on your boot drive, and
Reset Home Folder permissions and ACLs Error | Apple Support Communities
Thanks,
Rameez

I just installed Adobe CC Premiere Pro and it continuously crashes!

I just installed Adobe CC Premiere Pro and it keeps crashing. I've tried creating a new project, opening an existing project -- nothing works. I can start a new project and get as far as to import clips into the project window but the moment I try to play a clip or create a sequence from it, it crashes. I'm running off a brand new laptop (Lenovo X1 carbon 3rd gen) 8Gb Ram, i5 processor, best of anything I could get on this specific machine. Any thoughts??
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Premiere Pro painfully slow or crashes while encoding on reasonable system?

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Asus P5Q-EM
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16GB 800mhz DDR2 RAM
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Thanks

Hi
I had some BSOD's too in the beginning after building a new PC for PP CS5, but in my case it was the RAM, like Harm points out to be one reason, that was the problem.
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http://www.passmark.com/products/bit.htm
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Premiere Pro CC 2014 TickTime Crash FIX (in some cases)

In my experience so far, Premiere Pro can return a TickTime.ccp error in several different situations. In some instances (too much Warp Stabilizer) just clicking okay a gazillion times is a usable workaround. In a case I had recently, Premiere Pro CC2014 crashed completely every time I tried opening the project file and all its autosaved versions. Here's a description of what I figured out to be the problem and how I solved it.
My project file was created in CS6, then edited in CC2014 on a Mac, then Windows. After this the crashing started on both Mac and Windows version of Premiere Pro CC 2014.
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My fix:
1. Make a copy of your project file and change the extension from ".prproj" to ".gz"
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6. Change the ".gz" extension to ".prproj" and you should be set to continue your edit.
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Hi Karel,
Thanks very much for writing this up. I hope this helps others having this issue.
Thanks,
Kevin

Premiere Pro CC 2014.2 - Crash when dragging videofile into timeline

Hey guys,
when I try to drag a image or videofile (doesn't really matter which fileformat, codec or length) into a sequence Premiere Pro CC 2014.2 will crash immediately, without a warning. Just the usual "Adobe Premiere has stopped working" in Windows 7.
I'm using Windows 7 64-bit with 4GB RAM, Intel Core i3-4130 COU @ 3,40 GHz and a Intel HD Graphics 4400. Premiere Pro worked seamlessly just days before, without any change to the system. The error occured in Premiere Pro CC 2014.1 too. Maybe it's a problem with the video preview? Music files are no problem.
Thanks in advance! Need help asap. customers are waiting

Solution:
My graphics card did not supported the "Mercury Playback Engine GPU Acceleration (Open CL)". You can change it into "Mercury Playback Engine Software Only" in your Project Settings.
But this is in the wrong place in my opinion. Why not in "Edit/Preferences"? I could've changed it by myself but I did not find the menu.
Thanks Michaela from the Adobe Support Chat!

Adobe premiere pro cc 2014 - constantly crashing

Naturally, my project is under deadline..
My system is running OS X 10.9.4 (13E28)
late-2012 MacBook Pro Retina
2.6 GHz Intel Core i7
16GB 1600 MHz DDR3
Intel HD Graphics 4000
NVIDIA GeForce GT 650M
768Gb Flash Hard Drive
My project consists of DSLR footage (h.264 compressed files) and Zoom H4N Audio (.WAV files)
Even after spending most of Thursday and Friday on the phone with Adobe support; deleted all files from media cache, re-imported project, waited for premiere to re-conformed footage, etc..
...I still find my project loading sluggishly.. like it takes 15 minutes until video clips in the sequence will fully loads & appear in the project window... it becomes momentarily operable before quickly becoming inoperable as the video and audio no longer playback or respond to the cursor.
At that point (when playback no longer works) I can still save the project.
It seems as though the software loses the dynamic link between the footage as it completely goes black.
Then when I try to exit Premiere CC 2014.. the program locks up and crashes with no report.
The crash reports I have are from a few days ago when they first began and before they stooped generating reports.
Majority of the errors were:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
It also crashed a few times with the following errors:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5fbfdef0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
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First I must say.. ADOBE PREMIERE PRO CC 2014 is glitchy as hell (and in my three weeks editing a documentary or rather two weeks bc I lost an entire week due to this issue) I have come to learn and identify some workaround solutions..
Here is what I originally wrote after speaking to five different Adobe engineers...
It is only an issue with PrCC2014 and the temporary solution before the upcoming update is to...
1) Go into Preferences... Audio... and UNCHECK the box next to "Maintain pitch while shuttling."
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2) Go into your sequences settings for each sequence you have for DSLR footage and change the Editing Mode preset to "CUSTOM"
3) Next scroll down to Video Previews and change the preview file format to "QuickTime" and the codec to "Animation."
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THE KEY TO FIXING (temporarily) THE BEHAVIOR
When your computer begins to show signs of the glitchy - sluggish playback behavior..
Stop.. go back into your SEQUENCE SETTINGS and change it to a different EDITING MODE (only temporarily) and click OK.
You could change yours from ProRes to CUSTOM (as indicated in step #3)
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I have had luck with this trick and hopefully you will too..
Cheers!

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I'm currently editing for a TV channel using the latest version of Premiere Pro CC and certain projects (it seems to be with ones with a lot of footage) crash when I open it. Basically, it doesn't even load all the footage up, one that crashed just now said it had around 140 files left to load, but the beach ball arrives and I sat there waiting for half an hour and nothing happen, apart from the beach ball spinning.
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Hi Matt,
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CUDA Drivers for MAC Archive | NVIDIA
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Vinay

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Back to square one. So I unhooked my headset, went to Preferences>Audio Hardware and attempted to select a Built-in I/O device. Then, Premiere just crashed.
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I've seen this topic previously but without an answer and was hoping for an update. I'm using Premiere Pro CS6.0.5 on a MacPro running 10.9.2
The camera is a Sony HDR-FX7. When in the capture window, the camera is recognized. I can rewind and fast forward but when i push play it immediately crashes and gives the "serious error" notice. The camera settings are set to HDV in the VCR setting and PremierePro is set to HDV capture format as well.

http://helpx.adobe.com/premiere-pro/kb/cant-capture-dv-hdv-video.html
Also, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Premiere Pro CC 2014.2 Crashing while loading project...

When trying to open Premiere project the program opens and looks like it will load and then crashes.
If I create a new project Premiere opens and I can import footage but as soon as I try to play footage in the preview window or drop it in the timeline the program crashes as well.
I am working on a Windows 7, 64-bit, i7, 8GB ram, 1TB multiple partitioned hard drive. My Graphics card is, Intel(R) HD Graphics 4600 - Driver Version: 9.18.10.3204
My Error Log is:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: MXF_SDK_4.4.33_vs10.dll, version: 4.4.33.0, time stamp: 0x534d772c
Exception code: 0xc0000005
Fault offset: 0x00000000000bdc55
Faulting process id: 0x378c
Faulting application start time: 0x01d02c3625e455c1
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\MXF_SDK_4.4.33_vs10.dll
Report Id: b1b66e81-9829-11e4-95ce-c4346b64bc4f
I can't figure out what the faulting module is.
I just installed CC 2014.2 3 days ago. It all worked fine until yesterday when Premiere started crashing. I restarted the system - same issue. I uninstalled and reinstalled Premiere2014.2 - same issue. Premiere seems to be the only faulting application. Everything else (Ps, Ae, Lr, Id, Au, Ai) appears to still be working.
My version of CS6 (Purchased before getting a creative cloud membership not downloaded through CC) is also still working properly.
Thanks for the help.

Update: I updated my Graphics Card Driver to a more recent version. Restarted computer and reopened Premiere and similar crash happened. I went through to get some more crashes and had different crash reports. The faulty module is not always the same.
Problem Event Name:                        APPCRASH
Application Name:                             Adobe Premiere Pro.exe
Application Version:                           8.2.0.65
Application Timestamp:                     5486db4a
Fault Module Name:                          devenum.dll
Fault Module Version:                        6.6.7600.16385
Fault Module Timestamp:                  4a5bded7
Exception Code:                                  c0000005
Exception Offset:                                00000000000016a0
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  ec5a
Additional Information 2:                  ec5adb2545b190cc19da7bdfa78d5bf1
Additional Information 3:                  6e59
Additional Information 4: 6e59168cf9de1a4a9616903b4a4ba1e1
Problem Event Name:                          BEX64
Application Name:                             Adobe Premiere Pro.exe
Application Version:                           8.2.0.65
Application Timestamp:                     5486db4a
Fault Module Name:                          OpenCL.dll_unloaded
Fault Module Version:                        0.0.0.0
Fault Module Timestamp:                  50eb1a5b
Exception Offset:                                000007fee84516a0
Exception Code:                                  c0000005
Exception Data:                                   0000000000000008
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  a527
Additional Information 2:                  a527a6af76c2b04cfd1fc255c66e5364
Additional Information 3:                  21c7
Additional Information 4:                  21c71ffc516aa3806e495b8080bd51fe
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I did have some success following these instructions.
Premiere Pro CC 2014.1 has stopped working - Win 7 64 bit
It appears I do not have a graphics card that is compatible with the mercury engine. I have had three successful tests and one crash since I selected Renderer: "Software only"
I plan to upgrade to a Nvidia card or the supported Intel Iris Card.
This seams to be the issue but I am hesitant to use CC 2014.2 for the time being because I don't know if it will crash randomly and CS6 is working fine. The second error code with "Fault Module Name: OpenCL.dll_unloaded" seems to be directly related to the graphics card and rendering processes. I will update as I learn more.
Please comment with any suggestions or resolutions you have had.

Premiere Pro 4.1.0 crash

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