Premiere Pro 5.5 Crashing w/ Dual Video Cards

I have an ATI Radeon HD 5800 series graphics card (two monitors attached) and an ATI Radeon HD 5450 graphics card (single monitor attached) - when both cards are enabled Premiere Pro 5.5 crashes with the following
Faulting application name: Adobe Premiere Pro.exe, version: 5.5.0.0, time stamp: 0x4d8a89e8
Faulting module name: Display.dll, version: 5.5.0.0, time stamp: 0x4d8a796f
Exception code: 0xc0000005
Fault offset: 0x000000000008a928
Faulting process id: 0xea0
Faulting application start time: 0x01cc42feb512e69d
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CS5.5\Display.dll
Report Id: 39b5140b-aef2-11e0-94bf-bcaec5670373
As soon as I disable one or the other of the graphics adaptors and run a single card the issue disappears.
Both cards (and all three monitors) have the latest drivers installed.
Premiere Pro 5.5 has all available updates/patches applied.
Do my graphics cards have to be matched?
Is there a different solution?
Thanks
M

I have the same problem.
PPRO 5.5. starts up correctly, Sometimes it works for a short while, then after a command (random) it freezes and I have to manually shut down windows 7 to stop PPRO searching for a solution
It started as far as I think after installing a second card for the 3th monitor (same branch, same drivers).
This is my configuration:
SSD Corsair 115GB Force Series 44558 P8P67 EVO v3.0 (1155) ATX 2*DDR3 8GB 1333 XMS CL9 Kit2 Dominator DH GEFORCE ENGTX570 DCII/2DIS/1280MD5 GEFORCE GT 520 silent (3th monitor) 2*DVDRW Samsung sata WIN7 pro 64 bits 2*HDD Samsung 1TB 7200 Core i7-2600 3.4Ghz 6MB 1155 SONATA IV 620W 80+ ADOBE PPRO 5.5, Encore 5.5, Audition 5.5
As given in many discussions about working with a 3th monitor there are oft problems, and suggests are same branch, same drivers.
But this is not enough, I presume, anyone suggestions to make the system more stable with a 3th monitor working?
It seems strange to me that a professional editing software cannot work with a 3th monitor. In the past I used a MATROX 100 card for the 3th monitor,
Chris

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    Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
    Here is the problem signature when they crash.
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Photoshop.exe
      Application Version:          12.0.0.0
      Application Timestamp:          4bbc5b10
      Fault Module Name:          CoolType.dll
      Fault Module Version:          5.7.82.7602
      Fault Module Timestamp:          4b980c97
      Exception Code:          c0000005
      Exception Offset:          0000000000073a92
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          1033
      Additional Information 1:          7c82
      Additional Information 2:          7c821a1fc13b00b508d1bb6ee7ecaf44
      Additional Information 3:          019c
      Additional Information 4:          019cb6db15489631b8a43faf27e30830
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Adobe Premiere Pro.exe
      Application Version:          5.0.3.0
      Application Timestamp:          4ce382d1
      Fault Module Name:          CoolType.dll
      Fault Module Version:          5.7.82.7449
      Fault Module Timestamp:          4b7b1af3
      Exception Code:          c0000005
      Exception Offset:          00000000000739ea
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          1033
      Additional Information 1:          889a
      Additional Information 2:          889afed61eb6ddf1c1c3419adc6026b6
      Additional Information 3:          8235
      Additional Information 4:          823549a371dff618695395cc0a8514ee
    Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine. Any clues would be appreciated.

    It does not necessarily mean a "corrupt" font, but can be a font that PrPro, and PS, cannot handle.
    Though I have read that changes have been made, Open Office's DejaVu font would crash PrPro's Titler - every time. There are quite a few others. Font Dr, and similar utilities, will not see the font(s) as corrupt, but they are so poorly designed, that PrPro and PS cannot deal with them.
    Though it can be a long, drawn out process, one can often zero in on the problem font(s), with a little work. This is accomplished by first defining the "System Fonts," and not touching them. Then, uninstall half of the remaining fonts, and testing PrPro and PS. If they launch fine, you know that somewhere in that list of fonts, the problem exists. If there is still a failure to launch, chances are good that the problem font(s) reside in that half, that are still installed. Note: because the problem still exists, does not guarantee that there are NOT problem fonts in that uninstalled group, so keep that in mind.
    Repeat the proces, by uninstalling half of the remaining fonts and testing.
    If necessary, repeat by removing half of the now remaining fonts and testing.
    When you get to a point, where you are no longer getting problems, reinstall fonts, in small groups, testing in between. The smaller the groups, the easier it will be to pinpoint the problem font(s).
    Keep notes on which fonts you are uninstalling and reinstalling, until you narrow it down to the problem font(s).
    I would start by uninstalling any "free fonts," and then commercial, 3rd party fonts. A lot of free fonts are just poorly designed, and can cause issues, though they might work fine in some other programs.
    I use a font manager, so that I only have ~ 350 fonts installed at one time, and then dynamically install fonts, as needed for Projects. That keeps my machine clean, and if, upon installation, I get a crash/hang, I know that at least one font in that Set is causing it. This helps, as my workstation has ~ 19,000 fonts on it, and some are free fonts, and many are from 3rd parties. Some are also very, very old.
    Good luck,
    Hunt
    PS - one common cause for hangs on loading PrPro can be from VST's, used in Audio-editing. If you also have a lot of VST's, you could have two issues with two separate programs, i..e. PS hanging on fonts, and PrPro hanging on VST's. The results would be the same, but the causes could be different. That leads to even more work. For PrPro, also see this ARTICLE. If you get PS launching, but PrPro is still not functioning, drop by the PrPro Forum, and someone can help you there.

  • How good is a Macbook Pro with dual video cards for gaming?

    I've been a PC guy my whole life (aside from my iPhone which I love). My gf has been pushing me to try out a mac and considering how my PC laptops have a pretty good track record of dying on me or encountering some other problems after a year or two, I can't help but consider making the investment. The only thing is, I'm a big gamer and usually get the latest games. I'm not super tech savvy though I do my research and get a sense of what kind of specs are better and worse.
    In terms of gaming, I always assumed that more ram = better. In that sense, I'm a little put off that even the most expensive MacBook Pro only comes with 4 gigs of ram (which is what my year and a half old laptop has now) especially when it seems most newer laptops have 8 gigs minimum for a fraction of the price (and 16 gigs if you're willing to spend as much as you would on the most expensive macbook pro). Does RAM somehow work differently on a Mac or is it truly that little?
    Also, how does the whole dual video card thing work, does that mean I'd be having the power of those two cards put together?
    Personally, I've been leaning towards the Asus G53SX-NH71 because I can buy it for less than the cost of the cheapest macbook pro and as far as gaming purposes go it seems to have more power than even the most expensive Macbook which costs over double the price.
    Am I missing something here? Do the dual video cards really bring that much to the table or for gaming purposes am I better off with a PC?
    Thanks.

    I've been watching this forum for years, and I'll have to say that gamers are not a big group around here.  A few things.  First, getting 8GB of RAM for the MacBook Pro is cheap.  Most people either don't care, pay Apple to do it, or, like me, DIY.  The max you put in a MBP is 8GB, so no 16GB, unless you were looking at the iMac or MacPro.
    Second, there is no dual video card in a MacBook Pro.  There is an integrated video card, an Intel HD3000, which shares RAM with the CPU, or a discrete video card, an AMD, various versions on different MBP's.  The Intel is for low battery usage.  The AMD is more powerful, and it's to be used when you've got power.  The video card has more applications than just gaming, but also in video and photo editing. 
    No one here is going to talk you into one platform or another.  If you are only going to game in Windows, then it's a waste to get a Mac.  If you're going to game in Windows but want the Mac side to do everything else, the build quality and elegance of the Mac will far exceed most products out there.  You can run Windows in Boot Camp natively, and as I understand, gamers love it, because the Mac is actually a better Windows machine than most Windows machines.  But I don't play games, so I have no proof. 
    So the choice is yours.  And we could argue all day long about the side by side comparison of a cheap Windows machine vs. the Mac.  You are using the price vs. price comparison that is a false dichotomy, ignoring how one values various features.  For example, the trackpad on a MacBook Pro far exceeds (and I mean light year exceeds) anything on any other laptop out there. 
    I spent 10 minutes answering your question.  I'm not debating you on x vs. y.  The choice is totally on what you're going to do.  Most of us are trying to contribute to the world, so gaming is low on the needs list. 

  • Premiere Pro 5.5 crashes when importing mpg file

    Premiere Pro 5.5 crashes when importing mpg file.
    I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
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    Should I not just be able to tell it to import and it does the indexing?
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    Welcome to the forum.
    What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
    Good luck,
    Hunt

  • Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

    I have administrator rights to the computer. The drivers are up to date. But I am still getting the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"  when opening Premier Pro CS5.5. This appears to have happed after I upgraded to Mac OS 10.10.2.
    Anyone?
    Thanks

    Hi Stan.
    I had the same problem as you did though I am using Adobe CC.  I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version. 
    Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup )  first and updated my NVidea card to no avail.  Eventually what did the trick was this...
    After mucking about with the video card, I said "OK lets just have a go at Premiere itself." So I uninstalled Premiere CC and reinstalled it.  Now for some reason it didn't give me the latest patch but a slightly earlier version than the current one but lo and behold it was fine with the video card again.  I was able to get my friend's video imported and quickly edited but then was having some issues with exporting where it would hang up but I went into Adobe Media Encoder and exported it there without a care.  That task out of the way, I then went and made the update to the latest patch and it works perfectly fine - no video driver issues.
    So short of it is this - if you've updated your drivers, perhaps what you could try uninstalling and reinstalling Premiere.
    Let me know if this works.
    Cheers and good luck

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