Premiere Pro and Media Encoder CC Crash when exporting to h.264...

Anybody have any idea why something like this might happen?
Also, our adobe creative cloud download center that is linked to our desktop doesn't show up anymore. The frame for it initializes but there are no options in it and the settings panel won't even let us log in.
Very confused.

Can't help with the Cloud questions... but Premiere Pro has a dedicated forum http://forums.adobe.com/community/premiere?view=discussions
When you ask your PPro questions there, the information you need to provide when you ask a question... PPro Information FAQ http://forums.adobe.com/message/4200840

Similar Messages

Adobe Premiere Pro CC / Media Encoder CC Crashing On Export

Hi,
I have a 1 hour project consisting of
- iPhone 5 Video clips recorded at 1080p/30fps using app FilmicPro
- Various Image files, imported as PSD's
- WAV Sound files
My Sequence Settings are:
Export Settings are:
As you can tell by the file name, i already installed ALL updates.
I just installed a new graphics card (GTX 770) a few days ago, but these crashes were happening before i installed the card, and now after I've installed it, so it's not related at all (before i was just using my CPU (Intel HD 4600). (At the moment I have CUDA enabled).
Full Specs
- Windows 8.1 Pro
- Adobe Premiere Pro 7.2.2
- Adobe Media Encoder 7.2.2
- Intel i7 4770k
- 8GB RAM
- NVidia GTX 770
The crashes always happen at the exact same place on both Premiere Export and Media Encoder, no idea what's causing it, I've played around with the settings and managed to export it a few times but not at the quality I want. If i render my entire sequence preview's first, and then export using preview files then it exports fine using MPEG Preview. Not exactly the format/quality I want though, if there is anything i have missed out then please ask, I do intend to check the boxes for Maximum Bit Depth and Maximum Render Quality
P.S. I have already tried
A) Clear Media Cache
B) Reinstall Premiere/Media Encoder
C) Change Location of Project Files
Thanks,
Jay

Hi Jay Singh,
Thanks for posting on Adobe forums.
Please try to check the resolution on the PSDs in the Project. and Make sure that the resolution should not exceed more than 1920*1080. This is could be the issue on crash on export.
Let us know if this will help.
Happy Editing,
Sandeep

Premiere pro CS6.0.3 keeps crashing when exporting to H.264

Good day everyone,
I am trying to export my timeline using some of the H.264 setting and it keeps crashing on me. Not all of the H.264 like the Apple and Android settings. Those work fine. But trying to export to H.264 Youtube (any presets), H.264 HD 1080I 29.97 and HD 1080P 29.97 it will process to around 80%-95% than crash. It gives me an error message than gives me three files that can help with finding the problem.
I have tried to export using Premiere and also AME. They both crash at the same point.
I have tried creating new projects, new sequences and such. No luck.
Currently I am using Premiere Pro CS6.03, Adobe Media Encoder CS 6.03 as well. Windows 7 64bit, Intel Core [email protected] with 8GB ram. My video card is a NVIDIA GeForce GTX 670. Any advice would be most helpful and appreciated.
Thanks

I solved what might be a similar problem last evening by lowering the speed of my i7-3055K (nominal 3.9GHz) to 4.2GHz from 4.5GHz.
My symptoms were similar: new PC build (10 days old); crashing or blue screens about 1 minute into a 3 minute Premiere export or AME render, Win7 Pro. The system had previously been very stable. At first I suspected an H264 codec problem or an iTunes/Quicktime incompatibility but when an AVI render using the NTSC DV Widescreen preset crashed it broadened my search for solutions. Mercury GPU render on/off did not fix the crash problem.
The render last evening was probably the first time that my new CPU was seriously stressed. Lowering the CPU speed was the quick solution. Overclocking sites/forums probably have tips on stress tests, memory tests, voltage tweaking, etc but as long as the system is stable I'll probably be satisified with the slower CPU solution.
The CPU cooling is the Intel stock fan. 32GB of Corsair memory is running at its rated PC1600. CPU and memory voltages are the defaults, i.e., no tweaking. Intel DZ77RE-75K motherboard. EVGA GTX680 FTW+ 4GB at its defaults, i.e., no overclocking/tweaking. 1000 watt power supply , which is probably overkill but it's what I had lying around (I have an almost identical setup (GTX460 rather than GTX680) which runs fine at 4.2GHz with a 700-watt PSU -- but I've never stressed that 2nd PC with an Premiere/AE/AME render).

Premiere Pro and Media Encoder crash while rendering H.264

Very recently, a problem's popped up where Premiere Pro and Media Encoder (CC) will crash while rendering H.264.
It's only while rendering H.264 - other formats seem to work fine.
And I don't mean that it returns an error, I mean it hard crashes with a Windows "Adobe Premiere Pro CC has stopped working" popup.
It doesn't crash at a consistent time during the render, even on the same project. Occasionally, it won't crash at all, but this is usually not the case.
I've tried disabling CUDA and my overclock to no avail. Please help!

On the topic of opening a project on the exact same version of Premiere Pro CC 2014 (yes it is definitely up to date, and the 2014 version), to overcome this export crash problem that ZachHinchy has brought up - you can't. Technically speaking, one should easily be able to open a Premiere Pro CC 2014 project from one system on another system running the exact same up to date, legitimate version of Premiere Pro CC 2014 without any kind of error. But for some reason, this has been disallowed(?) by Adobe. It has facepalm written all over it. Does anyone agree that this is at least a little bit silly?
I have tried exporting a Final Cut Pro XML from my project to try and open the sequence at uni on a Mac, so I can render my project when I finish my edit. It half works - the clips are there, but the sequence is gone - i.e. 12 hours of painstaking sequencing and micro-edits that had me at several points in time wanting to insert my hand through my monitor with enough force to make a large hole. I really cannot afford redo this sequence, as my assignment is due tomorrow, and I have to work at 6 oclock in the morning, so I also cannot afford to stay up till the early hours of tomorrow morning. Wish me luck that some miraculous event has taken place overnight that will somehow allow me to just open my project, on the same version of Premiere, on a Mac, without hassle. (Apple OS is not friendly to anything but its own selfish nature, so I am having doubts).
Adobe please, if you can do anything at all to help, you will save my assignment, and my faith will be restored. Otherwise, I'll just get my money back and buy Final Cut instead.
I cant even
If I find a way to fix either of these problems, I will post straight away.

Premiere pro and media encoder CC problem

Hi guys,
I hope some of you can help me, I installed new version of premiere pro and media encoder CC and now none of them works, I can edit in premiere but as soon as I press export message apears ''sorry a serious error has occurred that requires adobe premiere to shut down'' when I try to open encoder it shut down on startup.
I'm using old IMac 2.4ghz intel core duo, 2gb 667 mhz ddr2 sdram, ATI Radeon HD 2600 Pro 256 MB, OS X 10.8.5.
This is the error report, please help:
Process:
Adobe Media Encoder CC [946]
Path:
/Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier:
com.adobe.ame.application
Version:
7.2.0.43 (7.2.0)
Code Type:
X86-64 (Native)
Parent Process: launchd [136]
User ID:
501
Date/Time:
2014-02-10 08:44:28.001 +0100
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
1264 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:
7E711766-8C55-00D3-811F-852F73421407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff9483c212 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff8d74ab24 pthread_kill + 90
2   libsystem_c.dylib
0x00007fff8d78ef61 abort + 143
3   libc++abi.dylib
0x00007fff96ff79eb abort_message + 257
4   libc++abi.dylib
0x00007fff96ff539a default_terminate() + 28
5   libobjc.A.dylib
0x00007fff8f49d887 _objc_terminate() + 111
6   libc++abi.dylib
0x00007fff96ff53c9 safe_handler_caller(void (*)()) + 8
7   libc++abi.dylib
0x00007fff96ff5424 std::terminate() + 16
8   libc++abi.dylib
0x00007fff96ff658b __cxa_throw + 111
9   com.adobe.dvacore.framework
0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
10 com.adobe.AMEAppFoundation.framework
0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
11 com.adobe.Batch.framework
0x0000000105c0a842 AMEBatch::Initialize() + 2194
12 com.adobe.ame.application
0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
13 com.adobe.ame.application
0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
14 com.adobe.exo.framework
0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
15 com.adobe.ame.application
0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
16 com.adobe.ame.application
0x0000000100056a38 main + 424
17 com.adobe.ame.application
0x0000000100003f74 start + 52
==========================
Edited by moderator to trim the crash report down to the essentials. Since these forums do not support attaching file (due to legal and security issues), we recommend uploading files using Acrobat.com’s Sendnow (https://sendnow.acrobat.com) or similar services (YouSendit.com, etc.)

Hi mawe81,
Thanks for posting on Adobe forums,
Please follow this document http://adobe.ly/1f2EHCg
and let us know if this fix your issue or not.
Regards,
Sandeep

Importing video into After effects, premiere pro and media encoder result in freezing

I have been trying to import a 17 minute long mp4 video shot with a go-pro into after effects and premiere pro with the result of the program locking up each time. My next thought was try to import it into media encoder and change the file format but it is causing media encoder to lock up as well. Any thoughts would be sincerely appreciated

Sounds like something might be fishy with the video file. You might try converting with different software, which can often be more forgiving than Adobe tools.
XviD4PSP 5.10.346 / 7.0.124 Beta
XMedia Recode 3.2.2.7

Premiere Pro CS3 Media Encoder question...

Hi,
I got a question regarding the Premiere Pro CS3 Media Encoder.
I am converting a sequence in Premiere Pro CS3 which contains footage from a '.vob' file which is NTSC, 720x480, 16:9 to a '.flv' file.
Now I'm doing this via Premiere Pro CS3 Media Encoder and it let's me choose the Width & Height but there is no checkbox to keep the proportions - which I find is very, very inconvenient...
So if I wanna convert this to a .flv file which is 400 high, the width should be 600, right ?
Also, there is no way to specify to keep the 16:9 aspect ratio.
Is that done automatically or how/where can I specify it ?
Thanx for your help in advance !
Mike

If you want 16:9. you need to consider that the lower number should probably be divisible by 72. So, if you want something about 600 wide, I would use 360 for the lower number which gives you a frame size of 640X360
When divisible by 72, it is evenly divisible by both 8, which is great for encoders, and 9, which is the frame ratio you want.
Just choose square pixels and you will be fine.

.wmv's getting cut in half horizontally inside Premiere Pro, AE, Media Encoder...

Hello everyone! I'm having an issue using .WMV's within Premiere Pro, AE, and the Media Encoder. Whenever I open the image in a sequence or the source window, the image is cut in half horizontally (see pic below). I brought in an MP4 and had no issues so at the moment I think I have narrowed down to strictly a .WMV problem. The file plays perfectly fine in realtime; audio sounds great, picture (of what I can see) looks good; I am just missing the top half of any WMV file hehe. I have tried the WMV inside AE as well but have the same issue. I also tried to export the WMV with Media Encoder but it exports the WMV cut in half no matter what format I tell it to conver the file to..
My Premiere Pro, AE, and Media Encoder are fully up to date; my Nvidia 660 Ti is up to date; I just installed latest Windows 7 codec package; Just installed newest Windows 7 x64 updates.
Also, this is a big one to note...This is the first time I have used Premiere Pro/AE/Media Encoder on this system. I just built this PC about 1 month ago and have had 0 problems with it across other programs (Photoshop, 3ds max, etc..) I just recently installed Premiere, AE, Media Encoder on it and am running into this problem upon my first bootup of Premiere/AE/Media Encoder.
My system specs are posted below the picture and file specs.
The pic below shows my setup and the issue I am having. The video of Finding Nemo on the left is the .MP4 (specs on file are below) and the video on the right is the .WMV in question (specs also below.)
I have tried multiple WMV's of different bit rates, etc, and all of them do this "cut in half thing.." No issues with other file types though!
The .WMV's specs are.....
Type: Windows Media
File Size: 8.5 MB
Image Size: 1920 x 1080
Frame Rate: 29.97
Source Audio Format: 44100 Hz - 16 bit - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00;00;14;00
Pixel Aspect Ratio: 1.0
The .MP4's specs are....
Type: MPEG Movie
File Size: 1.4 GB
Image Size: 1920 x 1080
Frame Rate: 23.976
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 01:40:47:21
Pixel Aspect Ratio: 1.0
Created with: Adobe After Effects CS6 (Windows)
My system specs are below.
System Information
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
           Language: English (Regional Setting: English)
System Manufacturer: ASUS
       System Model: All Series
               BIOS: BIOS Date: 04/19/13 17:27:15 Ver: 08.01
          Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
             Memory: 32768MB RAM
Available OS Memory: 32706MB RAM
          Page File: 8393MB used, 57018MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode
If I think of any more information which may help narrow this issue down, I will surely post it! Thank you for your help everyone.
-Mitch

It appears that Microsoft has issued the fixed update:
https://technet.microsoft.com/en-us/security/bulletin/ms13-057
See the "Update FAQ" section:
"Why was this bulletin revised on August 13, 2013?
Microsoft revised this bulletin to rerelease the 2803821 update for Windows 7 and Windows Server 2008 R2.
The rereleased update addresses an application compatibility issue in which WMV encoded video could fail to properly render during playback. Windows 7 and Windows Server 2008 R2 customers should install the rereleased update."

Premiere Pro CS5 - Media Encoder Crash when Exporting to MPEG-2

System:
Core i7 920 @ 3.8 Ghz
Gigabyte X58A-UD3R
12GB DDR3 1600
External Sound Card - M-Audio ProFire 610
OS Drive - 2x300GB WD Raptors - Raid 0
Project Drives - 3x300 WD Raptor - Raid 0
Video Card - Geforce GTX 285 1GB
Adobe Premiere Pro CS5 and Media Encoder CS5 continually crashes or hangs every time I try to export to MPEG-2. I can successfully render to every other codec without any issue, but need the MPEG-2 for an Adobe Encore Project.
The project is approximately 38 minutes long and contains AVI and MP4 files, all of which were ripped from DVDs as I'm producing a reel for a producer who provided his DVDs for me to rip and use as content.
Possible issues:
1.   Currently have Magic DVD Ripper and DVD Fab installed (codec conflicts?)
2.   Originally ripped the DVDs at 630x360 (my mistake - hadn't really worked with a DVD ripper before and was the largest avi pre-set) and I'm exporting to MPEG-2 standard 720x480 Widescreen) (I know I should've just ripped them as the original lossless MPEG-2 files - I'm a tool)
2.   Blank space in the timline (there are a number of these)
I would like to get some input before I try to export to MPEG-2 again as I blew a capacitor on my old mother board (Gigabyte x58-ud3r) after I had gotten my computer to start rendering a MPEG-2 after about 50 tries to export/launch media encoder set on MPEG-2. I just installed my new motherboard to replace it. Clearly MPEG-2 taxes the system more so than any other codec (from what I can tell). However, I thought the issue with the blank space/no media in the timeline was fixed with CS5. I saw in a previous post that someone thought that ffdshow was conflicting with AME. I don't have ffdshow, but I believe that's a ripper program like Magic and DVDFab.

I experienced this at one point. Searching the WEB I saw suggestions that there was a problem with a recent version of Quicktime. (I have no idea why the quicktime player would have an impact.) However, reverting to an earlier version of Quicktime fixed the problem. Search this board using quicktime as a search phase. The quicktime web site allows you to download the earlier versions. I'm not at my editing machine, but I believe that I am at version 7.5.2.

Premiere Pro to Media Encoder Link mysteriously stopped working

I have CS6 Master Collection on a Windows 7x64 Ultimate HP Z820, 32 GB RAM, Quadro 4000, and have been using it for over a year. I use Premiere Pro and batch Queue to Media Encoder for encoding. The last time I used this workflow for batch was about 130 days ago, and it worked like a charm (like it should). A couple of weeks ago, I was on another project and tried to batch again, just like before, even using some of the same presets (on a 'nothin fancy' timeline) and Pr would create a project file in the TEMP folder after I pressed the Queue button, and AME would launch, and the project would appear in the AME queue. I'd press start, and wait a long time, until finally in the Encorder panel, I'd see "Connecting to Dynamic Link Server...", after several minutes, I'd get the goat, and find an error of "Could not read source file..." in the logs. After verifying the source was indeed there, I decided this was really a dynamic link issue.
Here are a few more data points from things I've tried (also pointing to a dynamic link issue).
(1) Exporting (encoding) directly from Pr works fine (so the headless AME is working)
(2) Importing a Pr Sequence within AME does not work either, I get an error from the Import Premiere Pro Sequence dialog (after a long wait “Connecting to Dynamic Link server…”) that “Connecting to Dynamic Link server failed”.
I do suspect this is a dynamic link issue, but don't know why, or what has changed. I've tried the 'create a new Premiere shortcut in dynamiclink folder' solution found on the forums and Google, but it didn't work. When I first tried that, I did find two shortcuts already there, one for Pr and one for Ae, but BOTH of them pointed to a CS4 folder! I've never owned CS4, and went from CS3 Design Professional to CS6 Master Collection. I also suspect this issue was caused by one of the updates to Pr that occurred within the last 130 days (since the last time I know this functionality worked). I've made not changes to my system during that time.
Kyle suggested that it could be firewall problem blocking the TCP traffic used by dynamic link, but I do not use Windows Firewall, and all of this happens on a single machine, so there should be no TCP traffic across the wire (unless it is communicating with Adobe?). I use Webroot Endpoint Protection, but have received no indication that anything is suspect or has been blocked. Any help from the Adobe engineers would be greatly appreciated.
I'd be willing to assist with troubleshooting on my system, as I've done with Audition in the past, but really don't want to uninstall the suite and go through that again. This should be tracked down by looking at the updates pushed out to CS6 withing the last 130 days. I think there have been two.
Thanks,
Shane

I've resolved my problem thanks to post by @gagneh on this forum. It turned out to be the NVidia nView Desktop Manager applet found in the Control Panel. It was enabled, and I believe it has been enabled for a long time. I don't know if something in a recent update broke things, but as soon as I disabled the Desktop Manager, my dynamic link started working again in all aspects. Give it a try. Good luck.

Using Premiere CC and Media Encoder CC at the same time

Is this possible? Doesn't seem to be. Media Encoder bails on every job as soon as you try to render anything in Premiere. I guess they don't play nice together, which is surprising. I was hoping that Media Encoder would pause and wait for Premiere to finish a render. Instead it dies on every render job, creating 0 size video files... while making a sheep bleating sound.
Is this a GPU issue? I have 2 nVidia cards, a 770GTX and 560GTX. (Windows 8.1, 16gb RAM, 3770k CPU)

As soon as I initiate a render in Premiere, Media Encoder bleats, and all subsequent render jobs bleat and produce 0 size video output files... even if I quit the Premiere render before Media Encoder reaches some of those render jobs.
I suspect this is a GPU sharing issue.... but can't be certain.
What do you mean by new install? Did I install it (AME or Premiere) recently? No. I've had Creative Cloud on my machine for almost a year, and both Premiere and Media Encoder have been updated periodically.
To my knowledge they have never worked together, but I only started using the queue feature within Premiere recently, so I haven't used AME until recently.

Premiere Pro to Media Encoder

I have 13 sequences that I need to batch export. When I send the sequences to Media Encoder for a batch export, the videos are all out of sync and I lose a lot of frames. When I export individually from PP, the export is fine. Is anyone else having or have had this issue. Any suggestions?

FAQ: What information should I provide when ask... | Adobe Community

Premiere CC and Media Encoder crashing new Mac Pro

Since installing CC on my new Mac Pro (Late 2013) Premiere and Adobe Media Encoder have been continually crashing my system.
At first, my comp would freeze and I'd have to hard restart, then it switched to rebooting on in's own. This would happen 10-20 times a day while editing.
This began shortly after I synced settings from a previous version of PP but since I've installed new RAM; reinstalled CC/PP; reformatted my HDD and reinstalled Mavericks, CC, PP; and have not synced my settings. I've also tried editing multiple projects of different sizes with different media types -- all are experiencing the same problems.
When I edit the same projects on my MBP, everything works fine.
Recently, I have disabled GPU acceleration in all of my PP projects and that seems to have solved the problem.
My office received 3 Pros at the same time with the same hardware configurations and software -- I am the only one experiencing this problem.
Here are some specs:
Late 2013 Mac Pro
2.7 Ghz 12-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB
All drivers, CC, and software is up to date.
So what do I do now?
Any help is much appreciated!

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Adobe QT32 Server.exe Premiere CS6 Pro and Media Encoder

Hi,
Been having intermittent issues with this. I'll be trying to render, or even just scrubbing through a clip in the timeline and Adobe Media Core CS6 has stopped working pops up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe QT32 Server.exe
Application Version: 6.0.5.0
Application Timestamp: 5211c5c2
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000029
Exception Offset: 00090892
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: e8ad
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: e8ad
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Doesn't always do it, but now I've found an instance where it's reliably repeatable. As I scrub through a certain part of the footage, it crashes. Or it crashes at the same point during rendering.
I've succesfully edited and rendered clips made from the same cameras, recorder (Tricaster 410) - even from the same actual media file. I've tried updating QuickTime, uninstalling, reinstalling QuickTime, doing windows updates, updating GPU drivers from Nvidia, clearing media cache DB, launching Premiere while holding shift. Nothing makes a difference.
System is an 2 CPU Intel Xeon E5-2687W 3.1 GHz, 64GB RAM running Win7 Pro 64.
Anyone have any suggestions that don't involve reinstalling CS6?

...BE AWARE.....the newest versions of PPro CC 2014 contain a "fix" for your problems with the .MOV 32 bit codec. Somehow, .MOVs are NOW handled in a 64 bit environment by PPro which REMOVES the CRIPPLING use of the 32 bit Quirktime process, and ALLOWS much greater memory to be used than the old 4 GB limit.......I've seen the DRASTIC improvement myself on my Haswell laptop. I am not sure about Media Encoder, however, it would be STUPID if the same improvement was not also made with THAT program. CS6 does NOT have this improvement.....and WILL not updated to get it. If I return to PPro 5.5....the "old" crappy performance returns with Canon MOVs......even on a TWICE as powerful machine !!!!.....UGH !!!
....Better to submit to the "subscription model" and its pecadillos that try to edit with a QUIRKTIME hobbled workflow !!!!

Premiere pro CS4+media encoder CS4 problem encoding to WMV and MOV

Hello,
I am new to CS4. I lurked around the meanders of CS4 help and FAQ. In spite of the large help database I could not find a solution to my issue.
I edited a little movie from shots I took during holidays. I edited in premiere pro cs4 and it is a bit faster than CS3 <yoohoo>
However I want to export the movie as NTSC source to high quality download. In the Expot settings, I wrote a file output of course so it can encode and compile the movie somewhere on my HDD and I did not touch anything in standad NTSC source to high quality download values and tabs. In the end the movie should be around 848 mega.
I press OK, then Media Encoder pops up on screen. my project comes automatically in Media Encoder which is neat so I just had to click on start Queue but here is my problem...
I can wait for 4 hours or more, Media Encoder status states Encoding but nothing moves forward. Elapsed time remains at 00:00:00, Estimated Remaining remains blank.
Although something triggered my attention when I widen Media Encoder Source Name tab. It sounds like my project from Premiere Pro is placed in a temporary folder instead of using the regular save project file folder in ...>adobe>premiere pro>4>sebsofie2010b which strange.
I try to place a picture of my issue and perhaps it will help everyone.
This picture was taken about 1 hour and half after I tried to encode the movie for the fifth time.
The status quotes "Encoding"...
Thanks in advance for any help

Hello,
This is Song to an Illiad. I had to change Email address and password as I am switching provider soon.
So Ok to bypass the issue at that time, I simply transfered all files to a jumpdrive and re-did the composition at a friend house. Although my problem persist and Thank you for the Wiki link it was helpful. Sherlock free ware discovered several erronous Codec. Do not ask me why, how, when please. I do not toy around with codecs and all I do is update software but I have several software going from Adobe to Autodesk series as well as Nero Light version that came with my Dvd burner. Should I also mention I play video games when down time permits, as such I updated several time the DirectX software. Beside this, what is it called... Dvix or Xvid, well something like that... prompted me about 2 months ago to update to a newer version which I did. Finally I installed a freeware to export an avi type to another found on Cnet.com a few months ago as the file could be seen in Premiere pro but there were no Audio track seen in premiere while the client gave me his camcorder and I knew there should be an audio track, it was a sort of camcorder that records on a memory sticks which is why the camera was small. It was a canon but nothing more detailed than that. Anyway, I had the camera with no drivers whatsoever and I had a hard time to find the driver for free online which is why I found a freeware or perhaps was it a shareware or a trial (I am not sure), anyway it decoded and re-encoded the movie which it did successfully with lots of image loss quality but it was succesful. I know I deliberatly threw the shareware or trial straight in the garbage once I was done because I do not want this kind of junk on my PC. Perhaps could it be the issue with Media Encoder not able to start?!?!
Here comes a couple of texts Copy/Past & image to describe what Sherlock found
Codec Reporting Utility Output Text
Date and Time: 26-Aug-2010 23:43:54
System Information
Operating System = Unknown Professional (6.00.6002)
CPU Descriptor    = Intel(R) Core(TM)2 CPU          6600 @ 2.40GHz
CPU Clock Speed   = 2400 Mhz.
Total Memory      = 4095 Mb.
DirectX Version   = 10.0
WMI Version       = 6002.18005
ACM Version       = 5.00.0
Video Codecs
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
Adobe DVCPRO 100 Codec
     FileVersion       = 3.0.1095.1
     CompanyName       = Adobe Systems Incorporated
     FileDescription   = Adobe DVCPRO 100 Codec
     InternalName      =
     LegalCopyright    = Copyright (C) 2007
     OriginalFileName =
     ProductName       = Adobe DVCPRO 100 Codec
     ProductVersion    = 3,0,1095,0
AVI Decompressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
AVI Draw
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Cinepak Codec by Radius
     FileVersion       = 1.10.0.11
     CompanyName       = Radius Inc.
     FileDescription   = Cinepak® Codec
     InternalName      = iccvid
     LegalCopyright    = Copyright © 1992-1995 Radius Inc., All Rights Reserved
     OriginalFileName = iccvid.drv.mui
     ProductName       = Cinepak for Windows 32
     ProductVersion    = 1.10.0.0
DivX 6.9.2 Codec (2 Logical CPUs)
     FileVersion       = 6.9.2.26
     CompanyName       = DivX, Inc.
     FileDescription   = DivX
     InternalName      = DivX
     LegalCopyright    = Copyright © 2000-2009 DivX, Inc. All rights reserved.
     OriginalFileName = DivX.dll
     ProductName       = DivX®
     ProductVersion    = 6.9.2.26
DivX 6.9.2 YV12 Decoder
     FileVersion       = 6.9.2.26
     CompanyName       = DivX, Inc.
     FileDescription   = DivX
     InternalName      = DivX
     LegalCopyright    = Copyright © 2000-2009 DivX, Inc. All rights reserved.
     OriginalFileName = DivX.dll
     ProductName       = DivX®
     ProductVersion    = 6.9.2.26
DV Splitter
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
DV Video Decoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
DV Video Encoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Qdv.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Qdv.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Intel IYUV codec
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Intel Indeo(R) Video YUV Codec
     InternalName      = iyuv_32.dll
     LegalCopyright    = Copyright Intel Corporation 1992-1997
     OriginalFileName = iyuv_32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
Intel IYUV codec
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Intel Indeo(R) Video YUV Codec
     InternalName      = iyuv_32.dll
     LegalCopyright    = Copyright Intel Corporation 1992-1997
     OriginalFileName = iyuv_32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
MainConcept MPEG Video Decoder
     FileVersion       = 1, 0, 0, 65
     CompanyName       = MainConcept AG
     FileDescription   = MPEG Video and Audio Decoder
     InternalName      = MCDSMPEG.AX
     LegalCopyright    = Copyright (C) 2001-2004 MainConcept AG
     OriginalFileName = MCDSMPEG.AX
     ProductName       = MPEG Decoder
     ProductVersion    = 1, 0, 0, 65
Microsoft RLE
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Microsoft RLE Compressor
     InternalName      = msrle32.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = msrle32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
Microsoft Video 1
     FileVersion       = 6.0.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = Microsoft Video 1 Compressor
     InternalName      = msvidc32.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = msvidc32.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.0.6000.16386
MJPEG Compressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
MJPEG Decompressor
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
MPEG Video Decoder
     FileVersion       = 6.6.6000.16386 (vista_rtm.061101-2205)
     CompanyName       = Microsoft Corporation
     FileDescription   = DirectShow Runtime.
     InternalName      = Quartz.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = Quartz.dll.mui
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 6.6.6000.16386
Mpeg4 Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 Video Decoder
     InternalName      = mpg4dmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mpg4dmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Mpeg43 Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 Video Decoder
     InternalName      = mpg4dmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mpg4dmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Mpeg4s Decoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media MPEG-4 S Video Decoder
     InternalName      = mp4sdmod.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = mp4sdmod.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
MSScreen 9 encoder DMO
     FileVersion       = 11.0.6001.7000 (longhorn_rtm.080118-1840)
     CompanyName       = Microsoft Corporation
     FileDescription   = Windows Media Screen Encoder
     InternalName      = wmvsencd.dll
     LegalCopyright    = © Microsoft Corporation. All rights reserved.
     OriginalFileName = wmvsencd.dll
     ProductName       = Microsoft® Windows® Operating System
     ProductVersion    = 11.0.6001.7000
Nero DVD Decoder
     FileVersion       = 4,11,3,7
     CompanyName       = Nero AG
     FileDescription   = MPEG-1/2/4 & AVC video decoder w/ DxVA
What should I do? Can I just reinstall the codec from my Adobe CS4 Production Suite (Without) creating more issues and problems? It seemed the Wiki hints were helpful to pin point a problem but not always at giving solution.
Thanks in advance,
Seb
P.S: Could Adobe throw a little software to download to ensure all codecs are what they should be like and prompt user to reinstall straight from our Dvds? It would be soo much easier that way.
Seb

Premiere Pro and Media Encoder CC Crash when exporting to h.264...

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