Premiere Pro and RME Fireface 800

I thought I would post this in case it might save someone else some time.
On a late 2012 iMac running Mac OS X 10.8.3 (Mountain Lion), Premiere Pro CS6 (v6.0.2) would only play 2-3 seconds from the timeline before stopping. There is a number of reports on the web regarding this with a variety of setups. After trying a number of proposed solutions, I decided to investigate the audio side. Switching to the built-in audio fixed the problem, leading to the Fireface settings. Switching the Clock Mode to Master solved the problem, and switching back to Autosync reproduced the issue.
Kevin

Did anyone have to roll back their firewire drivers to get the FireFace to work with OSX 10.4.10 on Intel - as mentioned here for a competing product?
http://forums.mackie.com/scripts/forum/ultimatebb.cgi?ubb=get_topic;f=27;t=00145 4

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Mac OSX Mavericks 10.9 firewire audio problem on RME Fireface 800, MOTU 828 Mk II and Apogee Duet on late 2013 iMac i7

I just got the late 2013 iMac 3.5GHz Intel Core i7 and all my firewire based audio interfaces do not work properly although I upgraded to the latest drivers. iTunes or Youtube can play for a short and then there are unbrearable digital noises.
Apogee Duet is slightly better that can play for a few minutes. Then it may have short pause or digital noises. I need to reset the "Sample Rate" to other values to get it work again.
MOTU 828 mk II and RME Fireface 800 are having the most serious problems. Alternating the sample rate can sometimes help but often I need to reboot the iMac to get it work again. However, it works for only 1-2 minutes before the digital noises.
These are the software/drivers I installed:
- Apogee Maestro 2 version 2.8.8
- MOTU Universal Audio Installer for Mac OS X version 1.6.58373 (8/20/2013)
- RME version 3.19, firmware 2.77
I connect the fireware through Apple Thunderbolt to Firewire convertor.
These drivers are supposed to work with 10.9 but they don't. Anyone can help or share experience?

I've read in other forums that there are two issues that is causing this problem of chopping audio and freezing interfaces. One has to do with USB 2.0 /USB 3.0 issues in OS. The other seems to be an issue with the Fusion drive.
The fix for the fusion drive issue that has been shared online is to either:
Option #1. Don't use the fusion drive and create an external boot drive clone (either SSD or standard HD) and use as your primary drive (completely surpassing the internal fusion drive).
Option #2. Split the internal fusion drive. From there you can use them as two separate logical drives. Load your OS on one of the drives (SSD or HD). http://www.macworld.com/article/2015664/how-to-split-up-a-fusion-drive.html
Before, you do any of the above, make sure that you backup your current system setup.
I just received my imac (2013) with 3TB fusion and I plan on trying option #1. I bought a 3TB external USB drive which I plan to clone after I have the machine running. Once I clone the internal drive, I will test how the machine runs from both the internal fusion and the external to prove if this addresses the audio clipping/stopping problem. Hopefully, Apple will find a fix for this.
It is really a dissapointment that a brand new $2500+ machine and software was not tested to perform something that my 2008 MacBookPro and my home built Window XT machine (circa 2003) did without issue. I wished that I would have checked the forums about these issues before I purchased the machine.
You can do some searches online and find even more detail discussions on this topic.
Message was edited by: Juice5280

RME Fireface 800 and Final Cut Pro

Hi Forum
I have a RME Fireface 800. Trying to make it record in Final Cut Pro 6.05 and Soundtrack Pro. I't won't. Only through built in Mic can I record in FCP (or Line-in in iMac)
When using Fireface as default sound device, I see an input signal on the unit and I can hear output but ONLY through headset. I've been trying to fiddle with the settings in the Fireface Mixer but with no luck. (Everything works as it should in Cubase)
Fireface 800 connected through external hardrive, LaCie.
(Fireface 800 doesn't work if I plug it directly into the iMac, something with the firewire chip, they told me at the music store when I couldn't get Cubase 5 to work - it now works with that setup)
I'm using firewire 800 cable. Anybody can help me out?
All the best, Ulrich

Did anyone have to roll back their firewire drivers to get the FireFace to work with OSX 10.4.10 on Intel - as mentioned here for a competing product?
http://forums.mackie.com/scripts/forum/ultimatebb.cgi?ubb=get_topic;f=27;t=00145 4

High pitched squeal noise and low end rumble RME Fireface 800 Macbook pro 2011

Hi there,
I just updated Mac OSX Snow Leopard and my Fireface 800 has started emitting a high pitched squealing noise when turned on and connected via Firewire 800 cable.
Also my 17" Macbook pro requested a hard reset last week for the first time, after this problem began.
When my subwoofer is connected, a low end rumble is emitted at the same time as the squeal, and persists until turned off and on again.
Any ideas?
Thanks
Robin

Hi there,
I just updated Mac OSX Snow Leopard and my Fireface 800 has started emitting a high pitched squealing noise when turned on and connected via Firewire 800 cable.
Also my 17" Macbook pro requested a hard reset last week for the first time, after this problem began.
When my subwoofer is connected, a low end rumble is emitted at the same time as the squeal, and persists until turned off and on again.
Any ideas?
Thanks
Robin

RME Fireface 800 in 64 bit Problem

Using information helpfully provided by Kappy and The Hatter on this forum (see topic https://discussions.apple.com/message/27751034?ac_cid=op123456 if interested) I found that I was able to get my Mac Pro (early 2008) 3,1 to boot in 64 bit mode, and that Logic Pro 9 could also be made to open and work in 64 bit mode.
I am currently using OSX 10.6.8 Snow Leopard, but am waiting for 10.8 Mountain Lion to be “delivered” (by email) so that I can use Arturia’s V Collection 4 and their Keylab 61 USB MIDI keyboard controller, both of which require Mountain Lion. V Collection 4 is 64 bit only, which is why I want to use 64 bit.
It all seems to work except my RME Fireface 800 interface, which is not recognised in 64 bit - red light on the FF800 unit and the associated software will not open. The FF800 works fine when I go back to 32 bit on the Mac Pro.
Does anyone here know about the issue with 64 bit and the RME Fireface 800 please? Maybe it just needs updated drivers? I have emailed RME and await their reply but it made sense to ask here as well.
Any help would be much appreciated.
Thanks
Steve
[By the way, I have checked, from very helpful people on this forum, that Mountain Lion is compatible with my Mac Pro, and that the Mac Pro does have 64 bit kernal]

Just needed to download up-to-date driver and flash firmware. Solved with the help of RME support. :-)

Use Au Lab with Rme fireface 800 problems

Hello
i have a eq configuration for my speakers so i would like use it on my master output with Au Lab
the problem is when i open the output configuration, The levels doesn't work. I put output 1-2 and nothing happens.
I have a special configuration because i have an external processor:
Signal goes out from the streaming out 3-4 (on the center side) and gets the output 3-4( down side).
Then the signal goes to In3-4 (up side)to catch the processor and goes out to the output (1-2).
What i have to do??
Thank you very much
Specifications:
Mac pro final 2013 /10.9.5
Rme fireface 800 /3.22
Au Lab 2.2.2

Hi Mangouste,
visiting the forum of RME I found that a possible solution to overcome this problem is to make a connection between the iMac and the FF800 audio card using a firewire cable (9pin male to 9pin male, std 1394b) between the two firewire ports 800. Anyway I didn't try yet this solution because this cable std is not easy to find out (here in Italy). I ordered it 15 days ago but I didn't receive it yet. I have still to complain about Apple attitude on this issue. I didn't receive any answer/suggestion from their side. Furthermore, once again they erased this issue from the issues global list. In fact my last message was dated 30 April, but I didn't find it in the list on this date. Only once I performed the login I found again my questions and was able to answer to you.
Bye

RME FIREFACE 800 COMPATABILITY

I recently bought a new iMac and Logic Studio 8. I'm shopping for a firewire interface and was wondering if anyone could give me a difinitive answer on whether or not there are any compatability issues with the RME Fireface 800. I'm using a new (I believe it was made 2/08) iMac and Logic Studio 8. I'm leaning toward a used RME 800. Are there any differences in compatability with a new RME 800 vs. a used one? Any info would be greatly appreciated.

I would strongly recommend also checking out the Metric HALO units. I owned an RME FF800 for a while, and it is a fantastic interface with great flexibility and converters, but if you can get buy with fewer connections, you can go with the Metric HALO ULN-2, which has pre-amps that rival boutique amps costing (by themselves) as much as the whole Metric HALIO interface.
If you need a lot of connections, you can go with the 2882, which has more I/O, but preamps only as good or slightly better than the RME unit.
I will tell you that after using the RME for a couple of years, I auditioned the Metric HALO and like it better...but that is just MY preference.
BTW, if you check it out, look at the EXTENDED version (that is what I have). The 2d card is astonishing, and particularly, the "character" settings are to die for.
I have a modest home studio, and this track was done COMPLETELY with Metric HALO and Peluso and Rhode mics. The compliments that I received on the guitar sound were better than the tracks on another song that I did with API pres. Go figure.
http://www.soundclick.com/util/streamm3u.m3u?id=6664479&q=hi

RME Fireface 800 Help

I'm gonna be short and sweet on this one, sorry.
Me and a few colleagues recently purchased the RME FireFace 800 Interface with a multitude of other things to start a label. Our problem is we cant seem to get Adobe Audition 3 to recognize/record with the interface. Were thinking its something dumb we overlooked in the settings of something. Any help is appreciated. We are running Windows Vista (:( brand new comp, sorry.), with enough memory and such.

Is the 'host' light on the FF800 red? If so, then the computer is not seeing the FF800 (or more accurately, the FF800 is not seeing the computer). The host light SHOULD NOT be lit when a proper connection is established. Are you running the latest drivers for the FF800 (2.86)? Can you see activity in the RME TotalMix app (for FF800, it is called FireFace Mixer)? If so, click <Ctrl> preset 2 in the FireFace settings to load up the factory preset that routes all inputs 1-to-1 to the outputs and also a headphone mix. If all that is working and you can hear inputs in the headphones connected to the FF800, then you should be able to choose the FF800 in the list of devices for the MultiTrack and Edit tabs under device setup in AA3. --Dean

MacPro with RME FIREFACE 800 ?

Hy, I would like to know if the MacPro-RME Fireface 800 couple is a good one.
Is there any issues, how about stability and latencies.
Thanks for Fireface users help.
regards

Hy, I would like to know if the MacPro-RME Fireface 800 couple is a good one.
Is there any issues, how about stability and latencies.
Thanks for Fireface users help.
regards

Problem installing RME Fireface 800 drivers iMac OS X 10.8.5

Hi,
The drivers for the RME Fireface 800 audio interface will not install on my iMac.
iMac 3.06GHz Intel Core 2 Duo, 4GB Ram, OS X 10.8.5
(I have also borrowed a Fireface 800, which works, from a friend so it does not seem to be a problem with my audio interface).
I downloaded the latest drivers from the RME website and the installation proceedure appears to go smoothly but the drivers are not installed (and no sign of the two programs that usually install; the mixer application and the application for choosing the inputs/outputs etc..)
The Fireface 800 and iMac were both working happily together using OS X 10.5 but the iMac hard drive had to be replaced and the operating system has been upgraded to OS X 10.8.5.
I am trying Onyx to see if it clears this up.
Please help me. Thank you.
Ben

Hi,
Onyx is asking: Where is System Events.app
Does anyone know how I should action this or if this could be linked to the issue with installing drivers and if so what I should do?
Thanks
Ben

I need to reinstall my computer, how do I deal with Premiere pro and After effects?

Hello,
As my question states I need to reinstall my computer (laptop) and I'm not quite sure on how to deal with Premiere pro and After effects.
I am thinking that I need to do some sort of backup and save my projects and footage on a sepparate drive.
If I reinstall my computer, install my creative suit production premium, and move back all of my projects and footage, won't I have to re-link every single clip?
I am currently workning on several different projects and having to re-link everything is something I don't even want to think about, that would take me days if not weeks.
Another option on my mind would be to use Creative cloud. I do have the free version but I have never used it even once before and I'm not quite sure what the purpose of the cloud is and if this is a way to use it.
I have no idea how to go about this computer reinstalation without either loosing tons of work or having to re-link every single clip used.
I am videoediting only as a hobby so I have no experience working with other people and sharing projects or the like, wich is my understanding of what the cloud is for.
Any and all help would be grealty appreciated, I know this is probably really easy but ever since i got my Suit I haven't reinstalled, upgraded och changed my computer so I am just clueless as to how to go about this.
I have Creative suit production premium, I also have the free Creative cloud.
It is only Premiere pro and After effects that I am using and am worried about.
Thank you for any help.
-Lisa Kajupank
(and oh, I just notice my name - umustbejoking - I think I just wrote that cause they wouldn't let me use anything else, saying it was already taken. So nevermind that haha.)
Message was edited by: umustbejoking

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(84620)

I'm trying to import a sequence into premiere pro and suddenly a few sections are 'media offline'

I'm trying to import a previous premiere pro sequence into premiere pro and suddenly a few sections are 'media offline' (it has always worked up until now). I would be able to relink the clips but the offending ones aren't showing up in the project's clip bin. To make things worse I can't drag and drop the corresponding clips from my finder into the clips bin and then 'replace clip with' in the timeline, as the clips in the project have been renamed, and are synced up to audio (this is a 90 minute feature film).
Can anyone help??!!

Right click on the offline clips and select Reveal in Project. This will call up the bin they're in, where you'll be able to relink.

Nikon D7000 .MOV files in Premiere Pro and After Effects CS5.5

I recently upgraded from Production Premium CS5 to CS5.5. Initially Nikon D7000 .MOV files used in previous CS5 Premiere Pro project would not play well in CS5.5. Now .MOV files do work in both PP and AE CS5.5. Here are the steps I followed. Not recommending you follow my steps exactly, just providing info for those that are interested.
1.       Launch Premiere Pro CS5.5 and open previous PP CS5 project, convert project to CS5.5 and rename project file as not to replace previous CS5 project file.
a.       At this point .MOV files do not play in new project or in AE CS5.5
b.      Close Premiere Pro and After Effect if still running.
2.       Using Adobe Bridge CS5.5, batch rename;
a.       Make copies of original files to new folder location while renaming file extension from .MOV to .mpg
b.      Let Adobe Bridge finish creating all new thumbnail previews.
c.       Leave Bridge running in background.
3.       Launch Premiere Pro CS5.5, let Premiere finish recreating thumbnail previews if needed.
a.       Attempt to preview existing .MOV file in project. It worked for me.
b.      Attempt to play sequence containing .MOV files. It worked for me.
c.       Attempt to play or modify sequence .MOV files in AE CS5.5 via Dynamic Link within Premiere. It worked for me.
d.      Close Premiere Pro project and AE projects if open.
4.       Create new Premiere Pro project and sequence
a.       Import a different Nikon D7000 .MOV file not previously used or renamed.
b.      Attempt to play this newly imported .MOV file. This worked for me as well.
c.       The new, previously un-renamed .MOV file also worked in AE CS5.5 for me.
I will perform additional tests but at the moment Nikon D7000 .MOV files are working for me in CS5.5 after initially performing a batch rename in Bridge CS5.5 from .MOV to .mpg and letting Bridge create preview files. Even .MOV files not renamed now work.
An example of Nikon D7000 footage edited with Adobe Premiere Pro CS5.5, After Effects CS5.5, and Sound Booth CS5 can be seen on my blog, http://stevelandonsmyth.typepad.com/steve-landon-smyths-blog/2011/07/my-first-hd -video-shoot-with-nikon-d7000.html
My system: MacBook Pro 17" 2.3 GHz i7 quad core, 8GB RAM, 500MB SSD
Message was edited by: Steve Landon-Smyth

Hello,
I see 2 post in this thread from Todd that say they are working on a fix and it should be out soon. One is from July, the other from August. It is now Sept 7th and I still see no patches or fixes for any bugs. I spent 400 dollars on an upgrade, but is this upgrade going to be supported?
This is making me rethink upgrading to the .5's in the future.
It is a minor bug to most, but in that sense it should be an easy quick fix. Am I wrong? Is this really a complicated issue?
I apologize if this comes off like a rant, but thats kinda what it is. It is not hard to batch rename files, but its a pain to have to relink all those files in PP.

Premiere pro and media encoder CC problem

Hi guys,
I hope some of you can help me, I installed new version of premiere pro and media encoder CC and now none of them works, I can edit in premiere but as soon as I press export message apears ''sorry a serious error has occurred that requires adobe premiere to shut down'' when I try to open encoder it shut down on startup.
I'm using old IMac 2.4ghz intel core duo, 2gb 667 mhz ddr2 sdram, ATI Radeon HD 2600 Pro 256 MB, OS X 10.8.5.
This is the error report, please help:
Process:
Adobe Media Encoder CC [946]
Path:
/Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier:
com.adobe.ame.application
Version:
7.2.0.43 (7.2.0)
Code Type:
X86-64 (Native)
Parent Process: launchd [136]
User ID:
501
Date/Time:
2014-02-10 08:44:28.001 +0100
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
1264 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
7E711766-8C55-00D3-811F-852F73421407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9483c212 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8d74ab24 pthread_kill + 90
2 libsystem_c.dylib
0x00007fff8d78ef61 abort + 143
3 libc++abi.dylib
0x00007fff96ff79eb abort_message + 257
4 libc++abi.dylib
0x00007fff96ff539a default_terminate() + 28
5 libobjc.A.dylib
0x00007fff8f49d887 _objc_terminate() + 111
6 libc++abi.dylib
0x00007fff96ff53c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib
0x00007fff96ff5424 std::terminate() + 16
8 libc++abi.dylib
0x00007fff96ff658b __cxa_throw + 111
9 com.adobe.dvacore.framework
0x000000010022814d dvacore::filesupport::DirHelper::Create() + 813
10 com.adobe.AMEAppFoundation.framework
0x0000000104f285e9 AME::foundation::AppUtils::GetUserPresetDir(bool) + 425
11 com.adobe.Batch.framework
0x0000000105c0a842 AMEBatch::Initialize() + 2194
12 com.adobe.ame.application
0x00000001000273cb AME::app::AMEAppInitializer::AMEAppInitializer(exo::app::AppInitArgs&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 811
13 com.adobe.ame.application
0x000000010000ad6a AME::app::AMEApp::InitApplication(exo::app::AppInitArgs&) + 2426
14 com.adobe.exo.framework
0x000000010513e77a exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1066
15 com.adobe.ame.application
0x00000001000141a8 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
16 com.adobe.ame.application
0x0000000100056a38 main + 424
17 com.adobe.ame.application
0x0000000100003f74 start + 52
==========================
Edited by moderator to trim the crash report down to the essentials. Since these forums do not support attaching file (due to legal and security issues), we recommend uploading files using Acrobat.com’s Sendnow (https://sendnow.acrobat.com) or similar services (YouSendit.com, etc.)

Hi mawe81,
Thanks for posting on Adobe forums,
Please follow this document http://adobe.ly/1f2EHCg
and let us know if this fix your issue or not.
Regards,
Sandeep

Premiere Pro and Media Encoder crash while rendering H.264

Very recently, a problem's popped up where Premiere Pro and Media Encoder (CC) will crash while rendering H.264.
It's only while rendering H.264 - other formats seem to work fine.
And I don't mean that it returns an error, I mean it hard crashes with a Windows "Adobe Premiere Pro CC has stopped working" popup.
It doesn't crash at a consistent time during the render, even on the same project. Occasionally, it won't crash at all, but this is usually not the case.
I've tried disabling CUDA and my overclock to no avail. Please help!

On the topic of opening a project on the exact same version of Premiere Pro CC 2014 (yes it is definitely up to date, and the 2014 version), to overcome this export crash problem that ZachHinchy has brought up - you can't. Technically speaking, one should easily be able to open a Premiere Pro CC 2014 project from one system on another system running the exact same up to date, legitimate version of Premiere Pro CC 2014 without any kind of error. But for some reason, this has been disallowed(?) by Adobe. It has facepalm written all over it. Does anyone agree that this is at least a little bit silly?
I have tried exporting a Final Cut Pro XML from my project to try and open the sequence at uni on a Mac, so I can render my project when I finish my edit. It half works - the clips are there, but the sequence is gone - i.e. 12 hours of painstaking sequencing and micro-edits that had me at several points in time wanting to insert my hand through my monitor with enough force to make a large hole. I really cannot afford redo this sequence, as my assignment is due tomorrow, and I have to work at 6 oclock in the morning, so I also cannot afford to stay up till the early hours of tomorrow morning. Wish me luck that some miraculous event has taken place overnight that will somehow allow me to just open my project, on the same version of Premiere, on a Mac, without hassle. (Apple OS is not friendly to anything but its own selfish nature, so I am having doubts).
Adobe please, if you can do anything at all to help, you will save my assignment, and my faith will be restored. Otherwise, I'll just get my money back and buy Final Cut instead.
I cant even
If I find a way to fix either of these problems, I will post straight away.

Premiere Pro and RME Fireface 800

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