Premiere Pro CC(2014) crashing when copying and pasting clips

Has anyone found Premiere to hang when copy and pasting clips from one sequence to another, or even within the same sequence.
Sometimes, it hangs then comes back to life. Other time I just have to force quit.
Thanks

I don't recall reports of such a problem. We'll need more info to attempt to troubleshoot the issue. Start with the prompts on this page: FAQ: What information should I provide when asking a question on this forum? Especially the details on your computer.
Also, please report the following:
the types of content in your sequence, particularly in segments you're pasting. The source(s) of the content, the codec(s), the duration of copied segments?
where the content is stored?
whether either sequence was imported from a third-party program via XML or the like?
the sequence settings of both sequences?
what effects & transitions are in use, particularly in the segments you're pasting?
what is resource usage before and during the copy/paste operation? Is a CPU getting pegged? Does memory usage spike precipitously?

Similar Messages

Premiere Pro CC 2014 crash when I Click and Drag

Hi All, I have a problem with Premiere CC 2014 that is driving me crazy!
The issue is as follows:
If I try to drag a clip, sequence, effect or transition anywhere within the premiere, it will crash - with "Sorry, a serious error has occurred" message. The program will crash, quit and the saved recovery project is usually healthy (luckily!). BUT, as soon as I've re-started the program, and reloaded the project - or any project for that matter - the problem persists. As soon as I click and drag, Premiere crashes!
In order to 'reset' this, I have to restart my machine. Once I have done so, I can continue editing as normal for a while (not long, perhaps up to an hour, or so) but eventually, it WILL crash again. I've not been able to work out what I have to do in order to trigger this - it seems random. But once it's happened, only restarting my computer will resolve it - and then only temporarily.
Here are all the facts:
The crash ONLY happens when I drag something... This can include moving a clip on the timeline, dragging a clip form the source viewer or project window, dragging an effect or transition.
The crash happens after I have clicked, as soon as I start to move my mouse.
I CAN click and drag to extend in and out points on the timeline, and I can do 'insert' edit using the button on the source monitor. No crash here.
The footage plays fine.
I am trying this on a CLEAN OS X install, with only Adobe packages installed, to eliminate any potential of interference from other programs. There are no third party plugins or drivers installed. No user data installed either (preferences, photos, documents, etc) - as fresh as it comes!
I am not running Time Machine in the BG
My system is: Macbook Pro 2011, 16GB Ram, 1tb SSD, OS X Yosemite 10.10.1. Intel Graphics card, so no option to turn on or off hardware acceleration. It is set to software only.
I have tested this with projects and footage on an external drive, as well as internal, same issue.
I noticed the issue had started on, or around 25-27th November 2014.
Interestingly, I have noticed that once this crash has occurred in Premiere, a similar problem will occur in After Effects as soon as I drag a file or layer... doesn't matter what the layer is. The crash seems less elegant here, I don't get an error message, it just freezes and I have to 'force quit'. Again, the problem persists until the machine is restarted.
I have been using my macbook and premiere pro cc 2014 on Mavericks for a long time, and had no problems - so I know it should work fine! The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups, I installed a few new fonts and any CC updates that happened in the background... I can rule out most of these because of my fresh install, with no user data, fonts plugins or time machine to confuse matters... It must be an Adobe bug with Yosemite!
Any ideas?
Thanks so much in advance!!

Hi Vince,
vince_email wrote:
...The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups...
Please check this blog post. Updating from Time Machine can cause this issue: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later).
Thanks,
Kevin

Premiere Pro CC 2014 crashes when loading project file

Hi guys, any help on this is much appreciated as I have a job due in 18 hours and I'm in big trouble if I can't fix this.
I've been editing a project in Adobe Premiere Pro CC 2014 (updated to the latest version) and when I tried to access the same file today it is giving me the error message:
'Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.'
I had saved other version files and they all seem to be working properly so I know it's not my HD that is corrupt. In fact my suspicion is that it has something to do with a blur effect i'm using. The only problem is, I can't even access the file to delete the effect as the project file won't open.
Information about my computer:
I am using a Macbook Pro
OS X version 10.9.4
2.6 Ghz Intel Core i5
Memory 16 GB, 1600 MHz DDR3
Any suggestions/comments would be appreciated.

Guys I solved my own problem - thought I'd share with you how in case anyone else is having this problem -
I came across this thread
Premiere Pro CC error message and crash
which had the suggestion -
"Do tou have after effects installed? If yes, please try to import the main sequence into it and then export it as premier pro project from file/export ootion and then try to open that in premiere pro."
This didn't work for me too but I did try and import my existing project into a new project and copy all the files over. Works fine now.
I don't know if I will have the same issue again tomorrow so I'm going to render out a super high res video before I close premiere just in case

Premiere Pro CC (2014) crashing when making a sequence

I just did a clean install of OS X Yosemite and installed Creative Cloud on my 2008 MacPro. Every time I make a new sequence or open a saved Premiere Pro CS6 project, Premiere Pro CC 2014 always crashes. I am not sure what is going on because before I updated OS X from Mavricks, I used Premiere Pro CS6 with no issues at all. Please help! Thanks!
Here are my MacPro settings:
Here are the errors I am getting:
That blank space usually says this:

Ok I have seemed to "fix" the problem. I have two video cards on my MacPro:
I have a three monitor setup with two monitors on the 2600 XT and a single monitor on the 6870. I unplugged the two monitors on the 2600 XT and created a new sequence and it didn't crash. Not quite sure what is going on with this because this was never an issue while I was running Adobe Premiere Pro CS6. I still do want to run a three monitor setup but the 6870 doesn't want to support three monitors. Hopefully there is an update from Adobe that will fix this issue.
Is there a way that Premiere will not try to use the other video card?

Premiere Pro CC 2014 crashes when deleting keyframes on photos

As the title says, I'm getting a crash every time I delete keyframes from photos I've done "Ken Burns" style moves to. It gives me the old "A serious Error has occurred" message and poof.
This never happened with CS6, CS5.5, CS5, CS 4.5...well...you get the idea!
Is there a workaround or is this a new bug that needs to be dealt with?
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Process:         Adobe Premiere Pro CC 2014 [696]
Path:            /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier:      com.adobe.AdobePremierePro
Version:         8.2.0 (8.2.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [212]
Responsible:     Adobe Premiere Pro CC 2014 [696]
User ID:         501
Date/Time:       2015-01-28 10:11:49.817 -0700
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: C952FF8E-A6AA-F0DE-6B82-B28EFDDF79A8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 2079
    thread_create: 1
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=624.6M resident=382.1M(61%) swapped_out_or_unallocated=242.5M(39%)
Writable regions: Total=2.1G written=558.9M(26%) resident=1.2G(55%) swapped_out=0K(0%) unallocated=967.7M(45%)
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 32.1M
ATS (font support) (reserved)         8K        reserved VM address space (unallocated)
CG backing stores                  21.6M
CG image                            524K
CG raster data                       48K
CG shared images                    204K
CoreImage                            72K
Foundation                            4K
IOKit                             644.0M
IOKit (reserved)                    268K        reserved VM address space (unallocated)
Image IO                            816K
Kernel Alloc Once                     8K
MALLOC                            547.1M
MALLOC (admin)                       32K
Memory Tag 241                      116K
Memory Tag 242                       12K
Memory Tag 249                      156K
Memory Tag 251                       36K
OpenCL                            474.6M
OpenGL GLSL                        1664K
STACK GUARD                        56.1M
Stack                              25.8M
VM_ALLOCATE                        76.4G
VM_ALLOCATE (reserved)              444K        reserved VM address space (unallocated)
__DATA                             84.4M
__IMAGE                             528K
__LINKEDIT                        225.7M
__NV_CUDA                           456K
__TEXT                            398.9M
__UNICODE                           544K
mapped file                        72.0M
shared memory                        68K
===========                      =======
TOTAL                              78.9G
TOTAL, minus reserved VM space     78.9G
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.66 GHz, 64 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: pci1b4b,9230, AHCI Controller, Slot-2
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: OWC Mercury Accelsior PCIe SSD, 479.95 GB
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Serial ATA Device: WDC WD20EADS-00R6B0, 2 TB
Serial ATA Device: MARVELL VIRTUALL
USB Device: TOURO Mobile 3.0
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub in Apple Pro Keyboard
USB Device: iLok
USB Device: USB-PS/2 Optical Mouse
USB Device: Apple Pro Keyboard
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: SAFFIRE_PRO_40, Focusrite, Up to 400 Mb/sec
Thunderbolt Bus:

My iMac running 10.7.5 crashes when copy and paste large amounts of information like a picture.

My iMac running 10.7.5 crashes when I store a large amount of data like copy and paste a picture. It also has started being painfully slow to open the first page in Safari. Here's is some information a program gathered on my computer.   -Thanks!
Problem description:
iMac 10.7.5. Crashes when copy & paste large amounts and slow to first open first web page then back to normal speed
EtreCheck version: 2.1.8 (121)
Report generated April 13, 2015 3:05:27 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.33 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: Unknown
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 2560 x 1440
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 14 days 7:47:18
Disk Information: ℹ️
    ST31000528AS disk0 : (1 TB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (777.11 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
        disk2s1 (disk2s1) <not mounted> : 210 MB
        Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 999.86 GB (143.50 GB free)
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver
    HP Deskjet 9800
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    org.virtualbox.kext.VBoxDrv (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.2.18) [Click for support]
        /Library/Parallels/Parallels Service.app
    [loaded]    com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]
        /System/Library/Extensions
    [loaded]    com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
    VirtualBox: Path: /Library/StartupItems/VirtualBox
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [running]    com.hp.devicemonitor.plist [Click for support]
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
    [loaded]    com.parallels.desktop.launch.plist [Click for support]
    [loaded]    com.parallels.DesktopControlAgent.plist [Click for support]
    [running]    com.parallels.vm.prl_pcproxy.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.hikvision.iVMS-4200.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.parallels.desktop.launchdaemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN (missing value)
    GrowlHelperApp    Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
    Microsoft AU Daemon    Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
    Air Mouse Server    UNKNOWN (missing value)
    CrossOver CD Helper    UNKNOWN (missing value)
    Pages    UNKNOWN (missing value)
    Dropbox    Application (/Applications/Dropbox.app)
    Wondershare Helper Compact    Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    HP Scheduler    Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Silverlight: Version: 4.0.60531.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
    1-ClickWeather
    Reload Button
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    prl_disp_service
         0%    fontd
         0%    AdobeReader
         0%    ODSAgent
Top Processes by Memory: ℹ️
    120 MB    mds
    112 MB    AdobeReader
    94 MB    WindowServer
    94 MB    Finder
    69 MB    loginwindow
Virtual Memory Information: ℹ️
    5.44 GB    Free RAM
    1.78 GB    Active RAM
    464 MB    Inactive RAM
    901 MB    Wired RAM
    1.64 GB    Page-ins
    0 B    Page-outs

I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!

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Hello all
i'm a big problem, i've trial version of PS CS5
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Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          65736c61
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Exception Data:          00000008
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Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
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Premiere Pro CC 2014 crashing when playing back especially when playing back graphics.

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Premiere Pro CC 2014 crashing when trying to see a sequence

This is the error message I keep receiving -
[/caravan/releases/2014.09/shared/adobe/MediaCore/Backend/Src/Sequence/PersistentGroupCont ainer.cpp-279]
The only variant I've seen is when I try opening the same sequence in Premiere Pro CC, not 2014.
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Hi Cityroom,
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Hi,
I have been editing a film on a PC 64bit, windows 7.1. For some time now.
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sometimes just locks canvas and after a while crashes.
Strange!
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Thanks! It works fine now!
Kind of Think I can remember that being an issue Before.
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Premiere Pro CC was great. Premiere Pro CC 2014 is not so great!
Constantly crashing every time I go to render after a while.
It happens so inconsistently I cannot explain.
I wish Adobe would see this post and contact me to resolve.
We pay for 5 seats every month and should not have to deal with software crashing constantly.
Thanks,
J

Hi, I have the same problem too.
Premiere pro cc 2014 crash constantly. I found problem in the overflow of RAM when I quickly scan (review) my clips on the timeline or resize the clips.
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Welcome to the forum.
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I am having problems copying and pasting clips from one project timeline to another. When I do this they often alter in length. Sometimes by two frames. Other times they lose a chunk off the end of the last clip in the sequence. Has anyone else found

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You need to give a lot more information about the media specifications and the project properties you're using in the different projects.

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Hello there, Teworsham90.
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