Premiere Pro CC 2014 MTS/AVCHD problems

Hi All
Ever since i updated my software last month I am having problems loading my footage from my camera (Sony A77).
The camera produces the MTS files in an AVCHD format, which hassen't been a problem before. But now I just get an error:
     - Error Message: The file has an unsupported compression type.
Any ideas on a fix other than transcoding all the footage before use?
After Effects has no problems reading the files.
Regards

Wow. That did the job!
Why can a foldername (a date in the format yyyy-mm-dd) make the program unable to import?
Thanks a lot!

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    Format                                   : MXF
    Format profile                           : OP-Atom
    Format settings                          : Closed / Complete
    File size                                : 3.92 GiB
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    Writing application                      : Panasonic P2 2.0
    Writing library                          : Panasonic P2 2.0
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    ID                                       : 2
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : High 4:2:[email protected]
    Format settings, CABAC                   : No
    Format settings, GOP                     : N=1
    Format settings, wrapping mode           : Clip
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    Width                                    : 1 920 pixels
    Height                                   : 1 080 pixels
    Display aspect ratio                     : 16:9
    Frame rate                               : 50.000 fps
    Standard                                 : Component
    Color space                              : YUV
    Chroma subsampling                       : 4:2:2
    Bit depth                                : 10 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 2.193
    Stream size                              : 3.92 GiB (100%)
    Color primaries                          : BT.709
    Transfer characteristics                 : BT.709
    Matrix coefficients                      : BT.709
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    Format                                   : MXF
    Format profile                           : OP-Atom
    Format settings                          : Closed / Complete
    File size                                : 13.6 MiB
    Duration                                 : 2mn 28s
    Overall bit rate mode                    : Constant
    Overall bit rate                         : 770 Kbps
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    Writing application                      : Panasonic P2 2.0
    Writing library                          : Panasonic P2 2.0
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    ID                                       : 3
    Format                                   : PCM
    Format settings, Endianness              : Little
    Format settings, wrapping mode           : Clip (AES)
    Codec ID                                 : 0D01030102060400
    Duration                                 : 2mn 28s
    Bit rate mode                            : Constant
    Bit rate                                 : 768 Kbps
    Channel(s)                               : 1 channel
    Sampling rate                            : 48.0 KHz
    Bit depth                                : 16 bits
    Stream size                              : 13.6 MiB (100%)

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