Premiere Pro CC 2014 stops responding constantly--Adobe QT32 stops responding first
Since updating to Premiere Pro 2014, I can't spend more than about 45 minutes editing before Premiere stops responding. Usually in the middle of playback, or while scrubbing. Sometimes the audio will continue playing after the application becomes unresponsive. Every single time, Adobe QT32 Server has stopped responding before the rest of the application does.
Furthermore, once Adobe QT32 has stopped responding, Premiere cannot close, requiring a 'force quit' every time. Force quitting Adobe QT 32 Server does nothing.
Please advise. CC is expensive and Premiere Pro is almost unusable at the moment.
Here's an interesting article claiming this was a problem in AE 2012. I do think removing all of the QT codec components makes a difference as I put several back in and as soon as I sent my previously functioning sequence to export, QT32 crashed.
solutions for problems with QuickTime files in After Effects CC (12.0) because of conflict with DVCPROHDVideoOutput Quic…
Similar Messages
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FROM Adobe Premiere Pro CC 2014.2 support TO Adobe Premiere Pro CC ver. 7?
My friend just sent me a PROJECT FILE from the latest ver of Adobe Premiere Pro CC, which is 2014.2, and I opened it to the old version of Adobe Premiere Pro CC, which is ver. 7. An error message pop up and it said that it cant be open cuz its a newer version. How can I open the project file he sent me to my old version of Adobe Premiere Pro CC?
I was behind on an update! Never mind LOL!
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Errors opening a project in Adobe Premiere pro CC 2014 from previous version
Hello!
I have a problem with Adobe Premiere Pro CC 2014. I use Adobe to edit my film project and from the last time I updated the CC to CC 2014, it shows me an error message (Pic nr 1). When I want to continue and save that, Premiere CC 2014 shows me another message(Nr 2). but next time when I want to open that, it's impossible ... (Nr 3).
I didn't change or remove anything. The problem started after I updated the program. Even now that I want to open the project with previous version of CC 2013, its showing me the same errors...
Do someone have any idea about it?
ThanksTry this:
Error "This project contained a sequence that could not be opened" -
Premiere Pro CC 2014 with NVIDIA system freezes (Win7x64)
It appears after perhaps the last update Premiere Pro CC 2014 started freezing during editing. It appears to happen mostly with 4K material and using the Ultra key and alpha blending but may also occur with 4K titles. The sequences are 23.976 1080p, with mixed footage from the Sony A7S (50 Mbps XAVC-S/H.264) and GH4 (4K 100 Mbps H.264). There are also frequent crashes with GPUFoundation.dll (Mercury + CUDA). No freezing with software only rendering. I tried a variety of drivers when using a Quadro 5000 with no change in freeze behavior. I tried a new GTX 770 (clean driver install) and the freeze behavior and GPUFoundation.dll crashes are the same, however now even the mouse freezes. With the Quadro 5000, the entire Windows GUI would freeze (become inactive), however the mouse would still move. Thus, it appears there are issues with both NVidia drivers and Premiere Pro CUDA code path on Windows (app errors shouldn't be able to lock up the entire GUI). GPU Meter shows low GPU and GPU memory utilization during the freezes. The freezes typically occur when switching between clips during playback or scrubbing (more often with fast scrubbing). As a developer, it feels like some kind of semaphore lock / race condition, since during the freezes CPU, GPU, and memory utilization are very low. Additional hardware info: 2010 MacPro 12-Core, 24GB RAM running Win7x64 (with latest updates). Side note: PPro used to hang in memory on exit, but stopped after a recent Microsoft forced update (PPro now crashes sometimes on exit but no longer hangs in memory (used to have to kill it after exiting every time)). Has this been reported before? (A7S XAVC & GH4 4K footage is relatively new)
This crash occurred when dragging Black Video with Noise and other effects on top of alpha composited layers (+3 layers). CUDA turned the rendered area black, so I switched to OpenCL. This crash happened a few minutes later. While this would appear to be an Nvidia driver error (OpenCL), perhaps the developers can investigate. The system is very stable except when doing complex operations in PPro (and only PPro crashes). A tried and true Quadro 5000 crashed in the same way (totally different hardware and drivers).
The full debug info wouldn't post, edited shorter:
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f
Process: Adobe Premiere Pro CC 2014 [380]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.0.1 (8.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [191]
Responsible: Adobe Premiere Pro CC 2014 [380]
User ID: 501
Date/Time: 2014-10-01 03:13:25.803 -0700
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 3E030FD4-F38F-857C-3EB9-85D10E36AB49
Crashed Thread: 11 Dispatch queue: opencl_runtime
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bb10f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bb10539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bb0fe75 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff8d375a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff8d3757b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff8d3755bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff86c7424e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff86c7389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff86c6799c -[NSApplication run] + 553
11 com.adobe.Frontend.framework 0x00000001000ca38d FE::MacApplication::RunSelf() + 45
12 com.adobe.Frontend.framework 0x000000010004898a FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
13 com.adobe.Frontend.framework 0x00000001000cbc44 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
14 com.adobe.Frontend.framework 0x00000001000d2e25 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
15 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
16 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bcc4662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a0c2421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a0c2136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bcc464a kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100e294fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100e291a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100e28d18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvatransport.framework 0x0000000100e18157 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100e17c09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
7 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework 0x000000010036a0ab boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvacore.framework 0x0000000100369e18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvacore.framework 0x0000000100369bda boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100e29bb3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff824bc800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff824bc9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8248d145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003a359d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6 com.adobe.dvacore.framework 0x00000001003a1500 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
10 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.adobe.GPUFoundation.framework 0x000000010941b8d6 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
3 com.adobe.GPUFoundation.framework 0x0000000109419705 GF::Device::AcquireExclusiveAccess() + 117
4 com.adobe.PlayerMediaCore.framework 0x0000000129518684 AdobePlayer::PlayerDisplay::UpdateWindow() + 372
5 com.adobe.PlayerMediaCore.framework 0x000000012952b2a5 AdobePlayer::PlayerMain::OnUpdate() + 21
6 com.adobe.PlayerMediaCore.framework 0x0000000129530501 PrPlayModule<AdobePlayer::PlayerMain>::PlayEntry(int, pmStdParms*, void*, void*) + 241
7 com.adobe.PlayerMediaCore.framework 0x0000000129530390 xPlayEntry + 16
8 com.adobe.PlayerHost.framework 0x00000001057238c4 ML::CallPlayerModuleGuarded(int (*)(int, pmStdParms*, void*, void*), int, pmStdParms*, void*, void*, int*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 276
9 com.adobe.PlayerHost.framework 0x0000000105721669 ML::PlayerModule::CallPlugin(int, void*, void*) + 153
10 com.adobe.PlayerHost.framework 0x0000000105745c36 ML::VideoPlayer::CallPlayModuleSelector_Update() + 86
11 com.adobe.PlayerHost.framework 0x000000010573421d ML::VideoPlayer::ForceDisplayRedraw(ML::PlayerOutputQuality) + 205
12 com.adobe.PlayerHost.framework 0x0000000105728a34 ML::PlayModuleThreadQueue::ExecuteDeferredCall(ASL::ObjectPtr<ML::DeferredCallBase, ASL::AtomicValue>) + 340
13 com.adobe.PlayerHost.framework 0x0000000105727935 ML::PlayModuleThreadQueue::ServiceQueue() + 293
14 com.adobe.dvacore.framework 0x00000001003a159e dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 318
15 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
16 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
17 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
18 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff824bc9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8248d145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003a359d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003a1500 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libcuda_334.01.03_mercury.dylib 0x00000001223f85a2 cuosEventWait + 210
3 libcuda_334.01.03_mercury.dylib 0x000000012233e922 intHandlerMain + 114
4 libcuda_334.01.03_mercury.dylib 0x00000001223f9479 cuosPosixThreadStartFunc(void*) + 41
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 11 Crashed:: Dispatch queue: opencl_runtime
0 libsystem_kernel.dylib 0x00007fff8bcc3866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8c0cf35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8c131bba __abort + 145
3 libsystem_c.dylib 0x00007fff8c131b29 abort + 140
4 libGPUSupportMercury.dylib 0x00007fff89db41ca gpusKillClient + 111
5 libGPUSupportMercury.dylib 0x00007fff89db4b51 gpusQueueSubmitDataBuffers + 155
6 libclh.dylib 0x000000011a90ee26 0x11a800000 + 1109542
7 libclh.dylib 0x000000011a8b104a 0x11a800000 + 725066
8 libclh.dylib 0x000000011a8b10a1 0x11a800000 + 725153
9 libclh.dylib 0x000000011a8b4394 0x11a800000 + 738196
10 libclh.dylib 0x000000011a910425 clhCtxSynchronize + 21
11 com.nvidia.web.GeForceGLDriverWeb 0x00001234402e627d gldFinishQueue + 234
12 com.apple.opencl 0x00007fff87917abe 0x7fff87911000 + 27326
13 com.apple.opencl 0x00007fff87931123 0x7fff87911000 + 131363
14 com.apple.opencl 0x00007fff8793414a 0x7fff87911000 + 143690
15 libdispatch.dylib 0x00007fff8a0c028d _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff8a0c6a18 _dispatch_barrier_sync_f_slow + 460
17 com.apple.opencl 0x00007fff87933faa 0x7fff87911000 + 143274
18 com.apple.opencl 0x00007fff8792a202 clEnqueueMapBuffer + 631
19 com.adobe.RendererGPU.framework 0x0000000111714245 GF::ScopedRecordedHostMemory::Map() const + 133
20 com.adobe.RendererGPU.framework 0x00000001117685ea RendererGPU::PointwiseFilterHostNode::ApplyConcatenatedPointwiseFilters(ASL::InterfaceRef <MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, boost::shared_ptr<RenderResults> const&, std::vector<RendererGPU::PointwiseFilter, std::allocator<RendererGPU::PointwiseFilter> > const&) + 826
21 com.adobe.RendererGPU.framework 0x0000000111767daf RendererGPU::PointwiseFilterHostNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 831
22 com.adobe.RendererGPU.framework 0x000000011171d2b8 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1448
23 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
24 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
25 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
26 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
27 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
28 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
29 com.adobe.RendererGPU.framework 0x00000001117194d5 RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 1413
30 com.adobe.RendererGPU.framework 0x000000011171d2b8 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1448
31 com.adobe.RendererGPU.framework 0x000000011170f36f RendererGPU::(anonymous namespace)::RendererGPU::ProduceFrame(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, std::string*, ASL::ParamRect<int>) + 1279
32 com.adobe.PlayerMediaCore.framework 0x0000000129535bf0 AdobePlayer::RenderRequest::ProduceFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, RenderParams const&, std::string*, ASL::ParamRect<int>) + 96
33 com.adobe.PlayerMediaCore.framework 0x000000012951cefd AdobePlayer::PlayerDisplay::PresentRenderRequestImpl(boost::shared_ptr<AdobePlayer::Rende rRequest> const&) + 1901
34 com.adobe.PlayerMediaCore.framework 0x00000001295204db AdobePlayer::PlayerDisplay::PresentLastCompletedRenderRequestImpl() + 267
35 com.adobe.dvacore.framework 0x00000001003a159e dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 318
36 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
37 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
38 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
39 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
40 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
41 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 319
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 56776
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=679.6M resident=223.0M(33%) swapped_out_or_unallocated=456.6M(67%)
Writable regions: Total=19.5G written=15.6G(80%) resident=14.2G(73%) swapped_out=3.0G(16%) unallocated=5.3G(27%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 23.8M
CG image 584K
CG raster data 48K
CG shared images 204K
CoreImage 8K
Foundation 4K
IOKit 78.3M
IOKit (reserved) 268K reserved VM address space (unallocated)
Image IO 1032K
Kernel Alloc Once 8K
MALLOC 1.5G
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 512K reserved VM address space (unallocated)
Memory Tag 241 128K
Memory Tag 242 12K
Memory Tag 249 192K
Memory Tag 251 24K
OpenCL 1.0G
OpenGL GLSL 1664K
STACK GUARD 56.8M
Stack 113.7M
VM_ALLOCATE 52.6G
VM_ALLOCATE (reserved) 30.4M reserved VM address space (unallocated)
__DATA 71.6M
__IMAGE 528K
__LINKEDIT 225.7M
__NV_CUDA 456K
__TEXT 453.8M
__UNICODE 544K
mapped file 84.0M
shared memory 68K
=========== =======
TOTAL 56.3G
TOTAL, minus reserved VM space 56.3G
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 24 GB, SMC 1.39f11
Graphics: NVIDIA GeForce GTX 770, NVIDIA GeForce GTX 770, PCIe, 2048 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 770, Display Controller, Slot-1
PCI Card: pci1095,3132, SATA Controller, Slot-2
PCI Card: NVIDIA GeForce GTX 770, NVDA,Parent, Slot-1
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB
Serial ATA Device: OWC Mercury Extreme Pro SSD, 240.06 GB
Serial ATA Device: OWC Mercury Extreme Pro SSD, 240.06 GB
Serial ATA Device: WDC WD4001FAEX-00MJRA0, 4 TB
USB Device: Scarlett 2i2 USB
USB Device: Keyboard Hub
USB Device: USB-PS/2 Optical Mouse
USB Device: Apple Keyboard
USB Device: My Passport 0741
USB Device: My Passport 0820
USB Device: USB3.0 Media Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Logitech RumblePad 2 USB
USB Device: Mobile Keys 49
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus: -
Premiere Pro CC 2014.2 often crashes (Windows)
Hi...i'm on windows 8.1 and using premiere pro cc 2014.2.... there have been bugs and really need help as this problem has affected my workflow and i even can't get a solution of this.....
1. There are times my files will be offline and have to reconnect them one by one....and sometimes i have to restart the software or computer to reconnect them back....there are also times when i reconnect them and get a "files are corrupted" error but they can be opened in redcine x...
2. I also get error when trying to reconnect audio files stating a "header error....
3. If i mark in and out and try to copy paste from one sequence to another, the computer will not respond and freeze....
I'm using a asus g750jm, i7 2.4ghz, with 24gb of ram.....
The sequence that i use to edit these red raw files are just 1024x540....
Need serious help here...thank you...Hi Nazim,
You´re not alone! It looks like the whole world of Mac users crashes when inside Premiere Pro CC 2014.
I´ve tried back peddling to early version (8.0) same problem.
So this is for Kevin (who probably will tell me to stay with the Mac-probelm-users-thread):
Here is my latest crash report (out of hundred):
Process: Adobe Premiere Pro CC 2014 [717]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.0.0 (8.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Premiere Pro CC 2014 [717]
User ID: 501
Date/Time: 2015-04-03 14:55:56.729 +0900
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 3C4BE865-15A1-83C0-2A8F-247384EECB0D
Time Awake Since Boot: 19000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000c0
VM Regions Near 0xc0:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreText 0x00007fff8c98db95 TLine::~TLine() + 243
1 com.apple.CoreFoundation 0x00007fff9105ca9e CFRelease + 526
2 com.apple.HIToolbox 0x00007fff8d5a0944 TCoreTextLineInfo::~TCoreTextLineInfo() + 34
3 com.apple.HIToolbox 0x00007fff8d5a0913 TLayoutInfo::Clear() + 51
4 com.apple.HIToolbox 0x00007fff8d5a078f TCoreTextEngine::Invalidate() + 49
5 com.apple.HIToolbox 0x00007fff8d59d0a8 TCoreTextEngine::Init(void const*, THIThemeTextInfo const*) + 92
6 com.apple.HIToolbox 0x00007fff8d59cf00 TThemeTextCache::Create(void const*, THIThemeTextInfo const*) + 460
7 com.apple.HIToolbox 0x00007fff8d59c8bf DataEngine::GetTextDimensions(void const*, double, HIThemeTextInfo*, double*, double*, double*) + 259
8 com.apple.HIToolbox 0x00007fff8d59c785 HIThemeGetTextDimensions + 185
9 com.apple.HIToolbox 0x00007fff8d5e124e HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 122
10 com.apple.HIToolbox 0x00007fff8d5e0a3f HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 719
11 com.apple.HIToolbox 0x00007fff8d5dde02 HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 878
12 com.apple.HIToolbox 0x00007fff8d5dda1c HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 416
13 com.apple.HIToolbox 0x00007fff8d5dd84f HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 45
14 com.apple.HIToolbox 0x00007fff8d5dd755 HandleCalculateMenuSize(OpaqueEventRef*) + 154
15 com.apple.HIToolbox 0x00007fff8d58213a MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 358
16 com.apple.HIToolbox 0x00007fff8d58098c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
17 com.apple.HIToolbox 0x00007fff8d57fdce SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
18 com.apple.HIToolbox 0x00007fff8d57fc42 SendEventToEventTargetWithOptions + 43
19 com.apple.HIToolbox 0x00007fff8d5dd4e4 _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned int) + 763
20 com.apple.HIToolbox 0x00007fff8d5e1bad GetInitialMenuRect(MenuSelectData*, MenuData*, unsigned char, Point, unsigned short, Rect*, unsigned int*, CGPoint*) + 261
21 com.apple.HIToolbox 0x00007fff8d5f6f32 GetCurrentMenuRect(MenuSelectData*, unsigned int*, CGPoint*) + 110
22 com.apple.HIToolbox 0x00007fff8d605890 DrawTheMenu(MenuSelectData*, __CFArray**, unsigned char, unsigned char*) + 582
23 com.apple.HIToolbox 0x00007fff8d60548c MenuChanged(MenuSelectData*, unsigned char, unsigned char) + 356
24 com.apple.HIToolbox 0x00007fff8d5f1e36 TrackMenuCommon(MenuSelectData&, unsigned char*) + 1211
25 com.apple.HIToolbox 0x00007fff8d604fb1 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 510
26 com.apple.HIToolbox 0x00007fff8d604c5e _HandleMenuSelection2 + 446
27 com.apple.AppKit 0x00007fff9191b8be _NSHandleCarbonMenuEvent + 277
28 com.apple.AppKit 0x00007fff917b72f0 _DPSNextEvent + 1843
29 com.apple.AppKit 0x00007fff917b6730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
30 com.apple.AppKit 0x00007fff917aa593 -[NSApplication run] + 594
31 com.adobe.Frontend.framework 0x00000001000c948d FE::MacApplication::RunSelf() + 45
32 com.adobe.Frontend.framework 0x0000000100047cca FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
33 com.adobe.Frontend.framework 0x00000001000cad44 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
34 com.adobe.Frontend.framework 0x00000001000d1f25 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
35 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
36 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52 -
Premiere Pro CC 2014 crash and crash, and crash....
Kevin and all you other Premiere Pro CC people out there.
How long before Adobe will solve the problem of Premiere Pro crashing over and over again.
I guess there is no one reading this that could tell me "it works for me".
So Kevin (staff),
Here is the 36-line-report you requested from me.
For your information. Premiere Pro CC 2014_2 and back paddling to 8.0, they all crash.
Most crashes are freeze on timeline. Thats is, nothing moves, sometime the music track
just keep going and you can't stop it, so you have to hard quit.
My power: Mac Pro 2014, 6 core, dubble graphic card, 64 GB memory, 1 TB SS storage
This is my latest report:
Process: Adobe Premiere Pro CC 2014 [717]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.0.0 (8.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Premiere Pro CC 2014 [717]
User ID: 501
Date/Time: 2015-04-03 14:55:56.729 +0900
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 3C4BE865-15A1-83C0-2A8F-247384EECB0D
Time Awake Since Boot: 19000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000c0
VM Regions Near 0xc0:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreText 0x00007fff8c98db95 TLine::~TLine() + 243
1 com.apple.CoreFoundation 0x00007fff9105ca9e CFRelease + 526
2 com.apple.HIToolbox 0x00007fff8d5a0944 TCoreTextLineInfo::~TCoreTextLineInfo() + 34
3 com.apple.HIToolbox 0x00007fff8d5a0913 TLayoutInfo::Clear() + 51
4 com.apple.HIToolbox 0x00007fff8d5a078f TCoreTextEngine::Invalidate() + 49
5 com.apple.HIToolbox 0x00007fff8d59d0a8 TCoreTextEngine::Init(void const*, THIThemeTextInfo const*) + 92
6 com.apple.HIToolbox 0x00007fff8d59cf00 TThemeTextCache::Create(void const*, THIThemeTextInfo const*) + 460
7 com.apple.HIToolbox 0x00007fff8d59c8bf DataEngine::GetTextDimensions(void const*, double, HIThemeTextInfo*, double*, double*, double*) + 259
8 com.apple.HIToolbox 0x00007fff8d59c785 HIThemeGetTextDimensions + 185
9 com.apple.HIToolbox 0x00007fff8d5e124e HIStandardMenuView::MeasureItemTextWidth(__CFString const*, TextLayout*, __CTFont const*) + 122
10 com.apple.HIToolbox 0x00007fff8d5e0a3f HIStandardMenuView::GetItemWidth(float, TextLayout*, unsigned char*) + 719
11 com.apple.HIToolbox 0x00007fff8d5dde02 HIStandardMenuView::GetOptimalSizeSelf(CGSize*, float*) + 878
12 com.apple.HIToolbox 0x00007fff8d5dda1c HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 416
13 com.apple.HIToolbox 0x00007fff8d5dd84f HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 45
14 com.apple.HIToolbox 0x00007fff8d5dd755 HandleCalculateMenuSize(OpaqueEventRef*) + 154
15 com.apple.HIToolbox 0x00007fff8d58213a MenuData::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 358
16 com.apple.HIToolbox 0x00007fff8d58098c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
17 com.apple.HIToolbox 0x00007fff8d57fdce SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
18 com.apple.HIToolbox 0x00007fff8d57fc42 SendEventToEventTargetWithOptions + 43
19 com.apple.HIToolbox 0x00007fff8d5dd4e4 _CalcMenuSizeOnDevice(MenuData*, unsigned short, unsigned int, CGRect const*, unsigned int) + 763
20 com.apple.HIToolbox 0x00007fff8d5e1bad GetInitialMenuRect(MenuSelectData*, MenuData*, unsigned char, Point, unsigned short, Rect*, unsigned int*, CGPoint*) + 261
21 com.apple.HIToolbox 0x00007fff8d5f6f32 GetCurrentMenuRect(MenuSelectData*, unsigned int*, CGPoint*) + 110
22 com.apple.HIToolbox 0x00007fff8d605890 DrawTheMenu(MenuSelectData*, __CFArray**, unsigned char, unsigned char*) + 582
23 com.apple.HIToolbox 0x00007fff8d60548c MenuChanged(MenuSelectData*, unsigned char, unsigned char) + 356
24 com.apple.HIToolbox 0x00007fff8d5f1e36 TrackMenuCommon(MenuSelectData&, unsigned char*) + 1211
25 com.apple.HIToolbox 0x00007fff8d604fb1 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 510
26 com.apple.HIToolbox 0x00007fff8d604c5e _HandleMenuSelection2 + 446
27 com.apple.AppKit 0x00007fff9191b8be _NSHandleCarbonMenuEvent + 277
28 com.apple.AppKit 0x00007fff917b72f0 _DPSNextEvent + 1843
29 com.apple.AppKit 0x00007fff917b6730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
30 com.apple.AppKit 0x00007fff917aa593 -[NSApplication run] + 594
31 com.adobe.Frontend.framework 0x00000001000c948d FE::MacApplication::RunSelf() + 45
32 com.adobe.Frontend.framework 0x0000000100047cca FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
33 com.adobe.Frontend.framework 0x00000001000cad44 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
34 com.adobe.Frontend.framework 0x00000001000d1f25 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
35 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
36 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52Hi,
Sorry to hear about the experience. Can you please try this:
Go to the following locations:
Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
In all the locations, rename the 'Adobe' folders to 'OldAdobe'
Launch Premiere, accept the License Agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts. Wait for Premiere to generate the media cache the first time you launch the project.
Also i would suggest you to make this change if the playback issue continues and see if it works better:
Under File > Project settings > General, change the Video renderer to Mercury Playback Engine software only. Click OK and select "Delete Previews"
Thanks,
Rameez -
Premiere Pro cc 2014 8.2 crashing
I’ve been working on a documentary with several types of footage/stills. Crashes have become more frequent as I get further into the project. Lately it’s been freezing up to the point where I have to force quit and I’ve also gotten the “Sorry, a serious error has occurred” where it has to restore the file. It's also happening with a new project file which has only one type of footage in it.
My machine’s getting old and I plan on replacing it soon but it still works fine with FCP7, Avid, After Effects, etc. Here are the specs:
2.8 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
NVIDIA GeForce 9400M 256 MB
Footage is on an external Glyph drive 2TB
MacBook Pro mid-2009
OSX 10.9.5
Here’s what I’ve tried:
-I made sure my Adobe folder preferences are set to read/write.
-I’ve tried recreating the preference file (ctr+alt+shift) several times while starting the program. This seemed to help the first time I tried it but then it started crashing again and eventually gave me the “Sorry, a serious error has occurred” message again.
-I’ve cleaned the media cache
-The only plugin I have installed is FinalPlug (a compressor) but I haven’t been using it and don’t see that anyone’s listed it as being problematic with PP CC, so I haven’t uninstalled it.
Should I update the video driver? Can anyone advise me on how to do that?
Thanks!Hi, I have something similar to this happening to me. Does a crash report box also pop up for you? I get one, but it's for Apple, not Adobe. I didn't have my problem until getting a new Mac with Yosemite installed, so it shouldn't be your machine's age.
Part of my error message looks like this:
Crashed Thread:
0 Dispatch queue: com.apple.main-thread
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AudioSupport.framework 0x0000000103d7f8d0 ML::Device::GetNumberOfPhysicalChannels(unsigned int, bool) + 80 -
Premiere Pro CC 2014 Freezes on opening a project, tried everythng.
I am in the middle of a large project for a client. Lately, I have been used to Premiere crashing, but then it usually just make another copy of the project. Now, the project just wont open, and a temp fix for that would ofcourse be to import it into a new project, but then the problems just re-appeared. So, another temp fix was to dump all the prefrences, set the permissions right, update all software, and create another user on my computer. From my 2nd user, It works fine, but i have problems with rendering. In the old user account, the project would simply not render at all. I should mention that I'm working on RED files from a Thunderbolt HDD, and that my cache files are on a 2nd Thunderbolt HDD.
Ill also post the info when Premiere shuts down my project:
Process: Adobe Premiere Pro CC 2014 [630]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Premiere Pro CC 2014 [630]
User ID: 501
Date/Time: 2015-04-12 17:15:29.005 +0200
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Anonymous UUID: CA637297-FF48-56BD-B122-9D46C58697D5
Time Awake Since Boot: 480 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.eastwest.QL Spaces 0x000000013112eaef spaces::spacesPlugInFilter::spacesPlugInFilter(bool) + 383
1 com.eastwest.QL Spaces 0x000000013112f12c createPluginFilter(bool) + 44
2 com.eastwest.QL Spaces 0x000000013103cf07 JuceAU::JuceAU(ComponentInstanceRecord*) + 259
3 com.eastwest.QL Spaces 0x000000013103d0d1 ComponentEntryPoint<JuceAU>::Dispatch(ComponentParameters*, JuceAU*) + 55
4 com.apple.CoreServices.CarbonCore 0x00007fff9bff5467 CallComponentOpen + 46
5 com.apple.CoreServices.CarbonCore 0x00007fff9bff4308 OpenAComponent + 430
6 com.apple.CoreServices.CarbonCore 0x00007fff9bff4150 OpenComponent + 17
7 com.adobe.dvaaudiofilterhost.framework 0x000000010e7b8cd1 dvaaudiofilterhost::aau::AAUAudioFilter::Create(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 913
8 com.adobe.dvaaudiofilterhost.framework 0x000000010e7c9062 dvaaudiofilterhost::aau::(anonymous namespace)::CreateAudioFilter(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 18
9 com.adobe.dvaaudiofilterhost.framework 0x000000010e7ca611 boost::detail::function::function_obj_invoker1<boost::_bi::bind_t<boost::intrusive_ptr<dv aaudiofilterhost::AudioFilter>, boost::intrusive_ptr<dvaaudiofilterhost::AudioFilter> (*)(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&), boost::_bi::list1<boost::arg<1> > >, boost::intrusive_ptr<dvaaudiofilterhost::AudioFilter>, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&>::invoke(boost::detail::function::function_buffer&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 17
10 com.adobe.dvaaudiofilterhost.framework 0x000000010e7a6164 dvaaudiofilterhost::AudioFilterFactory::CreateAudioFilter(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) const + 1060
11 com.adobe.AudioFilterHost.framework 0x0000000103e14dee ML::DVAAudioFilter::CreateInternal(dvacore::utility::ImmutableString const&, dvacore::utility::SmallBlockAllocator::vector<dvamediatypes::AudioChannelDescription> const&, dvamediatypes::FrameRate const&) + 398
12 com.adobe.AudioFilterHost.framework 0x0000000103e1607b ML::DVAAudioFilter::CreateWithGate(boost::shared_ptr<dvacore::threads::Gate> const&, dvacore::utility::ImmutableString const&, dvacore::utility::SmallBlockAllocator::vector<dvamediatypes::AudioChannelDescription> const&, dvamediatypes::FrameRate const&, int&) + 27
13 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
14 com.adobe.dvacore.framework 0x00000001003c8f4c dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(boost::shared_ptr<dvacore::threads::(anonym ous namespace)::FunctionQueue>, bool) + 124
15 com.adobe.dvacore.framework 0x00000001003c9a4c boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, bool (*)(boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue>, bool), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 60
16 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
17 com.adobe.dvacore.framework 0x00000001003c9b02 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 18
18 com.apple.CoreFoundation 0x00007fff8db782e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
19 com.apple.CoreFoundation 0x00007fff8db77f73 __CFRunLoopDoTimer + 1059
20 com.apple.CoreFoundation 0x00007fff8dbeb53d __CFRunLoopDoTimers + 301
21 com.apple.CoreFoundation 0x00007fff8db33608 __CFRunLoopRun + 2024
22 com.apple.CoreFoundation 0x00007fff8db32bd8 CFRunLoopRunSpecific + 296
23 com.apple.HIToolbox 0x00007fff9084656f RunCurrentEventLoopInMode + 235
24 com.apple.HIToolbox 0x00007fff908462ea ReceiveNextEventCommon + 431
25 com.apple.HIToolbox 0x00007fff9084612b _BlockUntilNextEventMatchingListInModeWithFilter + 71
26 com.apple.AppKit 0x00007fff93bb69bb _DPSNextEvent + 978
27 com.apple.AppKit 0x00007fff93bb5f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
28 com.adobe.dvaui.framework 0x00000001042c85e1 dvaui::ui::OS_Dialog::ModalLoop() + 209
29 com.adobe.dvaui.framework 0x00000001042c81fd dvaui::ui::OS_Dialog::RunModal() + 173
30 com.adobe.dvaeve.framework 0x0000000107c8d4df dvaeve::UI_EveManager::DisplayView(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::istream&, dvaui::drawbot::SupplierInterface const*, dvaui::ui::UI_Node*, bool, bool) + 1519
31 com.adobe.dvaeve.framework 0x0000000107c886eb dvaeve::UI_Eve::ParseEveScript(std::basic_stringstream<char, std::char_traits<char>, std::allocator<char> >&, bool) + 875
32 com.adobe.Dialogs.framework 0x000000010809afcf DLG::ProgressDialog::DoProgressDialogCommon(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*) + 799
33 com.adobe.Dialogs.framework 0x000000010809b566 DLG::ProgressDialog::DoProgressDialogWithTitle(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation>, char const*) + 54
34 com.adobe.HSL.framework 0x00000001096a4f16 HSL::ProgressDialog::DoProgressDialogWithTitle(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<ASL::IBatchOperation, ASL::IBatchOperation> const&) + 422
35 com.adobe.HSL.framework 0x00000001096223f4 HSL::LoadProject(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<BE::IProject, BE::IProject>&, ASL::InterfaceRef<BE::IProjectLoadStatus, BE::IProjectLoadStatus>&) + 564
36 com.adobe.Frontend.framework 0x0000000100083798 FE::DocumentManager::OpenDocument(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool) + 984
37 com.adobe.Frontend.framework 0x00000001000d20ff -[PremiereCocoaMacApplicationDelegate openFiles:] + 527
38 com.adobe.Frontend.framework 0x00000001000d244c -[PremiereCocoaMacApplicationDelegate application:openFiles:] + 28
39 com.apple.AppKit 0x00007fff93ce8878 -[NSApplication(NSAppleEventHandling) _openDocumentURLs:withCompletionHandler:] + 875
40 com.apple.AppKit 0x00007fff93ce7729 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 917
41 com.apple.AppKit 0x00007fff93e69200 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_invoke557 + 37
42 com.apple.AppKit 0x00007fff93bbfa59 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
43 com.apple.AppKit 0x00007fff93bbf5a1 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
44 com.apple.AppKit 0x00007fff93e69144 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1745
45 com.apple.AppKit 0x00007fff94493922 run_cocoa_block + 41
46 com.apple.AppKit 0x00007fff93eb7f4b __82-[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:]_block_invoke_2379 + 210
47 com.apple.AppKit 0x00007fff93eb7e42 __99-[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:]_block_invoke + 368
48 com.apple.AppKit 0x00007fff93eadbc3 -[NSApplication(NSPersistentUIRestorationSupport) _restoreWindowWithRestoration:completionHandler:] + 773
49 com.apple.AppKit 0x00007fff93e67dfc -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 1990
50 com.apple.AppKit 0x00007fff93e675b1 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 406
51 com.apple.AppKit 0x00007fff93bbdd17 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 412
52 com.apple.AppKit 0x00007fff93ce5885 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 306
53 com.apple.AppKit 0x00007fff93bbd696 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 757
54 com.apple.Foundation 0x00007fff97c2f748 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
55 com.apple.Foundation 0x00007fff97c2f5b9 _NSAppleEventManagerGenericHandler + 102
56 com.apple.AE 0x00007fff97ad734c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
57 com.apple.AE 0x00007fff97ad70c9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
58 com.apple.AE 0x00007fff97ad6fd3 aeProcessAppleEvent + 295
59 com.apple.HIToolbox 0x00007fff90854c6e AEProcessAppleEvent + 56
60 com.apple.AppKit 0x00007fff93bb6eb2 _DPSNextEvent + 2249
61 com.apple.AppKit 0x00007fff93bb5f68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
62 com.apple.AppKit 0x00007fff93babbf3 -[NSApplication run] + 594
63 com.adobe.Frontend.framework 0x00000001000d302d FE::MacApplication::RunSelf() + 45
64 com.adobe.Frontend.framework 0x0000000100047e98 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4328
65 com.adobe.Frontend.framework 0x00000001000d4944 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
66 com.adobe.Frontend.framework 0x00000001000dbbe5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
67 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
68 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8df8a232 kevent64 + 10
1 libdispatch.dylib 0x00007fff98f5aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8df8a21a kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100ea01a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
2 com.adobe.dvatransport.framework 0x0000000100e9fd18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
3 com.adobe.dvatransport.framework 0x0000000100e8f157 SkyConnectionEnv::MainLoop() + 167
4 com.adobe.dvatransport.framework 0x0000000100e8ec09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
6 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.adobe.dvacore.framework 0x00000001003a106b boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
2 com.adobe.dvacore.framework 0x00000001003a0dd8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
3 com.adobe.dvacore.framework 0x00000001003a0b9a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
4 com.adobe.dvatransport.framework 0x0000000100ea0bb3 boost_asio_detail_posix_thread_function + 19
5 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06aa77 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac76 TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06aa77 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac76 TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06aa77 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac76 TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06aa77 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac76 TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8df844de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8df8364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8db33eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8db3337b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8db32bd8 CFRunLoopRunSpecific + 296
5 com.apple.AVCVideoServices 0x0000000120940c32 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8df844de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8df8364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8db33eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8db3337b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8db32bd8 CFRunLoopRunSpecific + 296
5 com.apple.AVCVideoServices 0x0000000120940c32 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06aa77 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac76 TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
10 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
11 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff9c06ac5e TSWaitOnConditionTimedRelative + 147
2 com.apple.CoreServices.CarbonCore 0x00007fff9c040d6b MPWaitOnQueue + 192
3 com.adobe.dvacore.framework 0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
4 com.adobe.dvacore.framework 0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
5 com.adobe.dvacore.framework 0x00000001003c763c boost::function0<void>::operator()() const + 28
6 com.adobe.dvacore.framework 0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
7 com.adobe.boost_threads.framework 0x00000001002c9dba thread_proxy + 186
8 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 17:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8df89136 __psynch_cvwait + 10
1 com.adobe.dvacore.framework 0x0000000100357566 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
2 com.adobe.dvacore.framework 0x00000001003cb965 dvacore::threads::WaitableGateBase::PassThrough(int) const + 277
3 com.adobe.dvacore.framework 0x00000001003cb5dc dvacore::threads::Gate::PassThrough(int) const + 12
4 com.adobe.AudioFilterHost.framework 0x0000000103e14742 ML::DVAAudioFilter::Create(dvacore::utility::ImmutableString const&, dvacore::utility::SmallBlockAllocator::vector<dvamediatypes::AudioChannelDescription> const&, dvamediatypes::FrameRate const&) + 1106
5 com.adobe.AudioFilterHost.framework 0x0000000103e0d803 ML::AudioFilterFactory::CreateAudioFilter(dvacore::utility::ImmutableString const&, dvacore::utility::SmallBlockAllocator::vector<dvamediatypes::AudioChannelDescription> const&, dvamediatypes::FrameRate const&) const + 131
6 com.adobe.ProjectSupport.framework 0x0000000105f301e0 ML::ProjectLoadSupport::FindAudioFilter(dvacore::utility::ImmutableString const&, MF::AudioChannelType, dvamediatypes::FrameRate const&) + 176
7 com.adobe.Mezzanine.framework 0x00000001063ec2cf non-virtual thunk to MZ::(anonymous namespace)::LoadProjectOperation::FindAudioFilter(dvacore::utility::ImmutableString const&, MF::AudioChannelType, dvamediatypes::FrameRate const&) + 31
8 com.adobe.Backend.framework 0x0000000101d159d6 BE::AudioFilterComponent::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 598
9 com.adobe.Backend.framework 0x0000000101d3753d BE::ComponentChain::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 653
10 com.adobe.Backend.framework 0x0000000101d411ab BE::ComponentOwner::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 123
11 com.adobe.Backend.framework 0x000000010212a224 BE::AudioTrackImpl::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 1780
12 com.adobe.Backend.framework 0x00000001020e0ee6 BE::AudioClipTrack::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 550
13 com.adobe.Backend.framework 0x00000001021e5baa BE::TrackGroup::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 522
14 com.adobe.Backend.framework 0x0000000102102c41 BE::AudioTrackGroup::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 481
15 com.adobe.Backend.framework 0x00000001021b8c2f BE::Sequence::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 767
16 com.adobe.Backend.framework 0x0000000101ebe435 BE::SequenceContent::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 469
17 com.adobe.Backend.framework 0x0000000101eb0d3f BE::AudioSequenceContent::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 479
18 com.adobe.Backend.framework 0x0000000101c24104 BE::Clip::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 564
19 com.adobe.Backend.framework 0x0000000101c09d42 BE::AudioClip::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 66
20 com.adobe.Backend.framework 0x0000000101c55409 BE::MasterClip::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 3129
21 com.adobe.Backend.framework 0x0000000102043db7 BE::ClipProjectItem::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 567
22 com.adobe.Backend.framework 0x0000000102080536 BE::ProjectItemContainer::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 566
23 com.adobe.Backend.framework 0x000000010203be4a BE::BinProjectItem::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 490
24 com.adobe.Backend.framework 0x0000000102080536 BE::ProjectItemContainer::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 566
25 com.adobe.Backend.framework 0x00000001020b8746 BE::RootProjectItem::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, BE::PostProcessContext&) + 454
26 com.adobe.Backend.framework 0x0000000102071710 BE::Project::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, ASL::InterfaceRef<BE::IProgress, BE::IProgress>) + 1056
27 com.adobe.Backend.framework 0x00000001020a9433 BE::ProjectProxy::PostProcessLoad(ASL::InterfaceRef<BE::IProjectLoadSupport, BE::IProjectLoadSupport>, ASL::InterfaceRef<BE::IProgress, BE::IProgress>) + 83
28 com.adobe.Mezzanine.framework 0x00000001063e95cb MZ::(anonymous namespace)::LoadProjectOperation::Process() + 5867
29 com.adobe.dvacore.framework 0x00000001003daf2f dvacore::threads::ExecuteTopLevelFunction(dvacore::threads::AllocatedFunctionT<boost::fun ction<void ()> > const&) + 31
30 com.adobe.dvacore.framework 0x00000001003dac1f dvacore::threads::WrapExecuteTopLevelFunction(void*) + 15
31 libdispatch.dylib 0x00007fff98f57c13 _dispatch_client_callout + 8
32 libdispatch.dylib 0x00007fff98f5a88f _dispatch_root_queue_drain + 935
33 libdispatch.dylib 0x00007fff98f68fe4 _dispatch_worker_thread3 + 91
34 libsystem_pthread.dylib 0x00007fff9c557637 _pthread_wqthread + 729
35 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8df844de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8df8364f mach_msg + 55
2 com.apple.CoreServices.CarbonCore 0x00007fff9c067aae TS_exception_listener_thread + 100
3 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8df8994a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9c55540d start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8df8948a __semwait_signal + 10
1 com.adobe.ScriptLayerPPro.framework 0x0000000107229868 ScObjects::Thread::wait(unsigned int) + 56
2 com.adobe.ScriptLayerPPro.framework 0x000000010720fdee ScObjects::BridgeTalkThread::run() + 174
3 com.adobe.ScriptLayerPPro.framework 0x0000000107229405 ScObjects::Thread::go(void*) + 165
4 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8df8933a __recvfrom + 10
1 VulcanMessage5.dylib 0x000000011277ab32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
2 VulcanMessage5.dylib 0x0000000112778c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
3 VulcanMessage5.dylib 0x0000000112778cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
4 VulcanMessage5.dylib 0x00000001127717d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
5 VulcanMessage5.dylib 0x0000000112772262 vcfoundation::io::Serializer::InternalDeserialize() + 30
6 VulcanMessage5.dylib 0x000000011277216f vcfoundation::io::Serializer::Deserialize() + 9
7 VulcanMessage5.dylib 0x0000000112777782 vcfoundation::ncomm::Connection::ReadIn() + 28
8 VulcanMessage5.dylib 0x00000001127778c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
9 VulcanMessage5.dylib 0x0000000112777681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
10 VulcanMessage5.dylib 0x00000001127775fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
11 VulcanMessage5.dylib 0x000000011276832b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
12 VulcanMessage5.dylib 0x0000000112769507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
13 VulcanMessage5.dylib 0x00000001127782d0 vcfoundation::thread::AbstractThread::Run() + 50
14 VulcanMessage5.dylib 0x000000011277c523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
15 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
16 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
17 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8df8948a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8efa2e50 usleep + 54
2 com.WavesAudio.WaveShell-AU.9.2.70 0x000000012f1688a4 wvWavesV9_2::wvThread::WCIdleCommandDispatcher::threadMain(void*) + 36
3 com.WavesAudio.WaveShell-AU.9.2.70 0x000000012f11b679 wvWavesV9_2::wvThread::ThreadWrapper(void*) + 24
4 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8df844de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8df8364f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8db33eb4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8db3337b __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8db32bd8 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff93c7e66b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff9c557268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff9c5571e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff9c55541d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000001 rcx: 0x0000000000000000 rdx: 0x00000000000b1000
rdi: 0x0000000000000000 rsi: 0x00000001138a2240 rbp: 0x00007fff5fbf8c60 rsp: 0x00007fff5fbf8960
r8: 0x00000000000000a9 r9: 0x000000000000007a r10: 0x0000000113fd3000 r11: 0x0000000000000292
r12: 0x00000001138a2100 r13: 0x00000001138a2240 r14: 0x00007fff5fbf8db8 r15: 0x00000001139d4b10
rip: 0x000000013112eaef rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x100002ff7 +com.adobe.AdobePremierePro (8.2.0 - 8.2.0) <FC9A9351-A192-37E3-BDBF-8D146EAA9086> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
0x10000a000 - 0x10000dfff +com.adobe.AdobeCrashReporter (7.1 - 7.1.4) <A33546D9-3E26-38A2-88FE-C7C46B4CD989> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x100014000 - 0x10013eff7 +com.adobe.Frontend.framework (8.2.0 - 8.2.0.65) <10E60FE1-B081-30F2-BA05-11DB2DDC89D1> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/Frontend.framework/Versions/A/Frontend
0x100291000 - 0x100294ff7 +com.adobe.PRM.framework (8.2.0 - 8.2.0.65) <96EF748C-B7FA-35EE-A8F5-1118EC3BA5E8> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x1002a0000 - 0x1002a2fff +com.adobe.boost_system.framework (8.2.0 - 8.2.0.65) <215A7D7A-A0C6-34B1-9CFA-3D77CFEF0066> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x1002ab000 - 0x1002b1fff +com.adobe.boost_date_time.framework (8.2.0 - 8.2.0.65) <F3E3C106-3A14-357F-B830-93D70FBFB338> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1002c8000 - 0x1002d6fff +com.adobe.boost_threads.framework (8.2.0 - 8.2.0.65) <DBBB377C-972D-316F-B9A1-6A7BEAB28487> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1002f5000 - 0x100585fff +com.adobe.dvacore.framework (8.2.0 - 8.2.0.65) <4F18794A-4D20-35AE-9772-D955505EA67E> /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x1007da000 - 0x10Open an old project in the newer version and you are offered the opportunity to save it as a compatible project with a new name.
Doing this retains the original project.as well. -
Premiere Pro CC 2014 crashes when deleting keyframes on photos
As the title says, I'm getting a crash every time I delete keyframes from photos I've done "Ken Burns" style moves to. It gives me the old "A serious Error has occurred" message and poof.
This never happened with CS6, CS5.5, CS5, CS 4.5...well...you get the idea!
Is there a workaround or is this a new bug that needs to be dealt with?
Next time it happens I will take a screen grab but I have a serious deadline to meet right now.Process: Adobe Premiere Pro CC 2014 [696]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [212]
Responsible: Adobe Premiere Pro CC 2014 [696]
User ID: 501
Date/Time: 2015-01-28 10:11:49.817 -0700
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: C952FF8E-A6AA-F0DE-6B82-B28EFDDF79A8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2079
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=624.6M resident=382.1M(61%) swapped_out_or_unallocated=242.5M(39%)
Writable regions: Total=2.1G written=558.9M(26%) resident=1.2G(55%) swapped_out=0K(0%) unallocated=967.7M(45%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.1M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 21.6M
CG image 524K
CG raster data 48K
CG shared images 204K
CoreImage 72K
Foundation 4K
IOKit 644.0M
IOKit (reserved) 268K reserved VM address space (unallocated)
Image IO 816K
Kernel Alloc Once 8K
MALLOC 547.1M
MALLOC (admin) 32K
Memory Tag 241 116K
Memory Tag 242 12K
Memory Tag 249 156K
Memory Tag 251 36K
OpenCL 474.6M
OpenGL GLSL 1664K
STACK GUARD 56.1M
Stack 25.8M
VM_ALLOCATE 76.4G
VM_ALLOCATE (reserved) 444K reserved VM address space (unallocated)
__DATA 84.4M
__IMAGE 528K
__LINKEDIT 225.7M
__NV_CUDA 456K
__TEXT 398.9M
__UNICODE 544K
mapped file 72.0M
shared memory 68K
=========== =======
TOTAL 78.9G
TOTAL, minus reserved VM space 78.9G
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.66 GHz, 64 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0x463732314755363546393333334700520000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: pci1b4b,9230, AHCI Controller, Slot-2
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: OWC Mercury Accelsior PCIe SSD, 479.95 GB
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD10EADS-65L5B1, 1 TB
Serial ATA Device: WDC WD2002FAEX-007BA0, 2 TB
Serial ATA Device: WDC WD20EADS-00R6B0, 2 TB
Serial ATA Device: WDC WD20EADS-00R6B0, 2 TB
Serial ATA Device: MARVELL VIRTUALL
USB Device: TOURO Mobile 3.0
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub in Apple Pro Keyboard
USB Device: iLok
USB Device: USB-PS/2 Optical Mouse
USB Device: Apple Pro Keyboard
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: SAFFIRE_PRO_40, Focusrite, Up to 400 Mb/sec
Thunderbolt Bus: -
Adobe premiere pro cc 2014 - constantly crashing
Naturally, my project is under deadline..
My system is running OS X 10.9.4 (13E28)
late-2012 MacBook Pro Retina
2.6 GHz Intel Core i7
16GB 1600 MHz DDR3
Intel HD Graphics 4000
NVIDIA GeForce GT 650M
768Gb Flash Hard Drive
My project consists of DSLR footage (h.264 compressed files) and Zoom H4N Audio (.WAV files)
Even after spending most of Thursday and Friday on the phone with Adobe support; deleted all files from media cache, re-imported project, waited for premiere to re-conformed footage, etc..
...I still find my project loading sluggishly.. like it takes 15 minutes until video clips in the sequence will fully loads & appear in the project window... it becomes momentarily operable before quickly becoming inoperable as the video and audio no longer playback or respond to the cursor.
At that point (when playback no longer works) I can still save the project.
It seems as though the software loses the dynamic link between the footage as it completely goes black.
Then when I try to exit Premiere CC 2014.. the program locks up and crashes with no report.
The crash reports I have are from a few days ago when they first began and before they stooped generating reports.
Majority of the errors were:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
It also crashed a few times with the following errors:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5fbfdef0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Any help would be greatly appreciated!First I must say.. ADOBE PREMIERE PRO CC 2014 is glitchy as hell (and in my three weeks editing a documentary or rather two weeks bc I lost an entire week due to this issue) I have come to learn and identify some workaround solutions..
Here is what I originally wrote after speaking to five different Adobe engineers...
It is only an issue with PrCC2014 and the temporary solution before the upcoming update is to...
1) Go into Preferences... Audio... and UNCHECK the box next to "Maintain pitch while shuttling."
[this is a new feature in PrCC2014 that is processor intensive, causes audio dropouts, and is a major player in why the playback suffers]
2) Go into your sequences settings for each sequence you have for DSLR footage and change the Editing Mode preset to "CUSTOM"
3) Next scroll down to Video Previews and change the preview file format to "QuickTime" and the codec to "Animation."
4) Uncheck the box next to "Composite in Linear Color (requires GPU acceleration or max render quality).
[this is another new feature that is also processor intensive & is also a key suspect to the problem]
THE KEY TO FIXING (temporarily) THE BEHAVIOR
When your computer begins to show signs of the glitchy - sluggish playback behavior..
Stop.. go back into your SEQUENCE SETTINGS and change it to a different EDITING MODE (only temporarily) and click OK.
You could change yours from ProRes to CUSTOM (as indicated in step #3)
Next a prompt will pop up asking you...
Click okay then immediately go back to SEQUENCE SETTINGS and change it back to your original setting, in your case, ProRes.
Somehow, by DELETING those PREVIEW FILES it essentially resets the issue... until the dreaded glitchy behavior returns.
I have had luck with this trick and hopefully you will too..
Cheers! -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
Adobe premiere pro cc 2014.2 has stopped working error 1000
I'm about to throw this desktop across the room. Please someone help me. When I was using this last week, it would close all of a sudden after a while. Now, it does it so quickly I can only save once. Can anyone help? It's going down hill and I've got deadlines.
Thanks in advance,
LeslieAdobe Premiere Pro CC 2014.2 is the version I am on.
I am up to date on all updates.
Windows 7 64 bit Enterprise
It stops working with anything I do.
This is the error message I get in the application log:
Log Name: Application
Source: Application Error
Date: 4/27/2015 4:13:02 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: USDOE0042087DT.BECHTELJACOBS.ORG
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7
Exception code: 0xc0000005
Fault offset: 0x00000000000016a0
Faulting process id: 0x13a8
Faulting application start time: 0x01d0812687cc6c6e
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\system32\devenum.dll
Report Id: cde2b72f-ed19-11e4-be69-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-04-27T20:13:02.000000000Z" />
<EventRecordID>696921</EventRecordID>
<Channel>Application</Channel>
<Computer>USDOE0042087DT.BECHTELJACOBS.ORG</Computer>
<Security />
</System>
<EventData>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>devenum.dll</Data>
<Data>6.6.7600.16385</Data>
<Data>4a5bded7</Data>
<Data>c0000005</Data>
<Data>00000000000016a0</Data>
<Data>13a8</Data>
<Data>01d0812687cc6c6e</Data>
<Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe</Data>
<Data>C:\Windows\system32\devenum.dll</Data>
<Data>cde2b72f-ed19-11e4-be69-005056c00008</Data>
</EventData>
</Event> -
Adobe Premiere Pro CC 2014.2 (8.2) freezes up constantly on Mac OS X Yosemite
After the latest update (no idea which one but the latest update) Premiere Pro cc just keeps freezing up constantly. There's no indication what brings it up but after different periods of time I just get the apple wheel and the entire program freezes up. I force quit and get the "sorry, a serious problem has occured", blabla. Sometimes it's in the middle of cutting a clip, sometimes it's while trimming. There isn't a single indication what causes it. At first I thought it was only because of using a multicam clip, but that's not the case anymore. I tried reducing memory to other apps, deleting preview files, deleting autosaves, turning off autosave altogether, deleting Adobe Premiere 8.0 preference file, changing permissions, basically everything in this post: Re: Adobe Premiere Pro CC keeps crashing... (Which now also seems totally neglected by Adobe).
Believe me, there's hardly a thing I haven't tried.
It's getting REALLY frustrating now and it's time something is done about this. Yes I know, "don't just say it's frustrating, explain the problem", but that fase has passed now. I'm paying for this product and it needs to work like it should.
Also I know I'm not the only one who's having these problems.
My specs are:
OS X Yosemite 10.10.1
MacBook Pro (Retina, Mid 2012)
2,3 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MBHi JJ,
JJ Millen wrote:
It is not about the past times you may or may not have participated, but about the latest message from rob654 and my last messages in that thread (which are clearly not about Windows).
One great reason to get a Mac only version of the post. It is never a good idea to post on a Windows post with Mac problems. And when threads get so long and unruly, the team can't focus on the actual issue so it doesn't get the attention it needs.
Now that we have that sorted out...
JJ Millen wrote:
I checked that and it says 8.2.0. (65) build.
Thanks for the verification. You are running Premiere Pro CC 2014.2 (8.2). It helps to have that absolutely clear.
JJ Millen wrote:
Here are all the checkpoints mentioned in that thread, applicable to my project:
- Version 8.2.0;
- My Creative Cloud says Premiere Pro is up-to-date;
- Operating system is OS X Yosemite version 10.10.1 (14B25);
Very well, did things operate any differently on Mac OS X 10.9.x? Or did you have the same problem?
JJ Millen wrote:
Type: MPEG Movie
File Size: 4,0 GB
Image Size: 1920 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:12:35:16
Pixel Aspect Ratio: 1,0;
So is this H.264? What is the camera that you are working with? DSLR?
JJ Millen wrote:
- I do not get any error messages, except for the "Sorry, a serious problem has occurred"-message after I have to force quit my Premiere because of the freeze;
What kind of drives are the media files stored on?
Are the permissions set correctly (as Read/Write) for the Mac HD and your media drives?
Are the permissions set correctly for all the Adobe folders as I outlined in my blog?
JJ Millen wrote:
- The problem mostly occurs when cutting a clip with the razor tool, regardless of the kind of clip;
When you import clips, are you using File > Import, or are you importing via the Media Browser?
JJ Millen wrote:
- Yes this has worked before, the problems started either after creating a submix (which I've deleted, without result) and/or after updating to a newer version of Premiere CC;
Definitely do not update Premiere Pro or OS X when in the middle of a project. Wait until it's complete. If you did either or both of these things, you can cause your project to become corrupt. After your current project is wrapped, test with a brand new project.
JJ Millen wrote:
- The only software I run actively besides Premiere is Apple's Mail program, Safari and/or Chrome, sometimes Wire, sometimes Spotify;
- I currently have no third-part effects or codecs installed in Premiere;
- I installed the latest CUDA Mac Driver, version 6.5.37 (release date 01/14/2015);
- The problem just happens while working in my sequence, not in any final output. I don't know what is meant by "previews", but I have the yellow bar indicator in my sequence, if that's info you need.
I have heard of others having issues with OS X 10.10 and NVIDIA GPUs. My advice is to consider downgrading your OS if you continue to have issues. I believe I have avoided a lot of trouble by sticking to OS X 10.8.5.
Previews AKA the Media Cache are your "render files." They can become corrupt, so it's a good idea to trash them when troubleshooting. You can locate them via your Preferences > Media. Click the Browse button.
JJ Millen wrote:
Okay I went through that menu (which I'm not eager to do, I prefer direct contact) and came across the CUDA setting inside the project settings. I've now enabled the "Mercury Playback Engine GPU Acceleration (CUDA)", which might help.
So were you set to "Mercury Playback Engine Software Only" or "Mercury Playback Engine GPU Acceleration (OpenCL)" prior to changing it to "Mercury Playback Engine GPU Acceleration (CUDA)?
JJ Millen wrote:
Testing with a brand new project is not an option. I have a deadline for my current project and it's impossible to start from scratch. What I did try is start a new project and importing the existing one, which didn't help so far.
I was just wondering if you experienced the same issues in a new project. Any project you update to a new version is suspect, in my opinion. In the future, try to avoid doing that. If your current project is corrupt, I could see why you are having certain issues.
For what it's worth, we had another user that exhibited similar issues until they started with a brand new Premiere Pro CC 2014.2 (8.2) file.
Since importing your 8.1 file to a new 8.2 project isn't working, make sure to triple check permissions on all the Adobe folders I laid out in my blog post: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
It's the #1 reason Mac users experience freezing and crashing. The other one I'd look at is that NVIDIA drivers are not working well with Yosemite. Finally, if you update a project across versions, it can become corrupt. Not much you can do about that except start a new project ASAP.
Thanks,
Kevin -
Adobe premiere Pro CC 2014.2 has stopped Working
Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!
-
Adobe Premiere Pro CC 2014 has stopped working
Today I've encounter an issue with Adobe Premiere Pro CC 2014 where it will crash on launch, with the error statement, Adobe Premiere Pro CC 2014.0 has stopped working. I've tried uninstalling, reinstalling, rebooting, uninstalling and reinstalling graphics drivers, with no avail. I was even connected to a tech support member who was helping me when the program crashed and now I can't reconnect with that member. I'm at a loss of what to do but any help would be greatly appreciated
My Computer specs are:
AMD FX-8350 Eight-Core Processor 4.00Ghz
8.00 GB Ram
Nvidia GeForce GTX 570 -driver GeForce 340.52 (7/29/2014)
Windows 7 64-bit.A variety of issues can cause PPRO to crash on launch. Here are some of them:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
having Nvidia CUDA drivers installed on a system with an AMD card
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
folders that Premiere writes to being set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.
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