Premiere Pro CC 2014 - Video playing faster than audio - Out Of Sync?

Hi All, It's been some time since I've had to write about any problems here. Sooo, I've got Adobe Premiere Pro CC 7.2.2. (Using AJA KONA IoExpress BoB) I've imported a 5 minute AVI file (video=1920x1080, Data=65587kbps, Total=66355kbps, 30fps. - - - Audio=768kbps, Channels=Mono -and/or- Stereo, 48kHz) from my Livestream HD-500 Digital Recorder as I have been doing successfully for some time now.. . The video file plays just fine using windows media player but when I inport into a new project. The visual Video is out of sync. Seems like the Video is playing about 1/3rd faster then the normal audio. Any thoughts? - - - - - - P.S. Here is a (520mb file) public link of a 1min.40sec. Clip using GoDaddy's FileFolder:
https://files.secureserver.net/0suHs98nozqsKz
Here's a 20 second clip from last weeks trial-run-test using exact same configuration that worked just fine:
Online Storage - Download File
UPDATE - Problem Solved
So i got a call from AJA (the Manufacturer of my IoExpress Break out Box for Premiere)
Here's the Scoop:
1. When Programs "AutoUpgrade" it's common for some or all Settings to revert to their Default Settings.
2. Adobe Premiere CC auto-upgraded yesterday when I wasn't looking... (paying attenion)
3. In Premiere, Preferences>Playback>AudioDevice was reset back to "AdobeDesktopAudio".
4. I reset the reset back to AJA KONA IoExpress, and WALLA! It Works Great!
I hope this post will help others stuck in this seemingly unfixable situation. My clients will be very happy today. :-)

Just for some reinforcement on this subject, these are the settings recommended by Aja for running their hardware in CC 2014:
Make sure you audio is configured like this:
1. In your MacPro System Preferences:
    Set the input for Line in.
   Set the output for Built in.
2. In your PremierePro Preferences:
   Set the Audio Hardware for Built-in Output.
   Set the Audio Output Mapping for Built-in Output.
   Set the Playback for Audio Device on the KONA audio.
You will likely have to reboot after making any changes.
We are running Kona 3, 3G and I/O 4k systems and this basic setup is needed for all our systems or we have intermittent audio playback issues.

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Premiere Pro CC 2014 Video is too LARGE

Hi all,
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I don't know if this is related or not, but I also keep getting this:
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Video is faster than audio after capture....

This is a problem that keeps popping up here and there. It's weird. I will do a capture from a Mini DV tape to a external Firewire drive and when you play the clip in FCP the video is played faster than the audio. When you put it on the timeline the audio is the correct duration but the video plays much faster and then just has black to finish out the clip.... The really funny thing is that when you go directly to the clip in the finder and open it with Quicktime it plays just fine. But when you put it back into FCP (new project and everything) it will just keep playing the video faster than the audio...

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After Effect / Premiere Pro CC 2014 Video Importing Conflicts

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Apart from the much better job done by freeware like HDVSplit or shareware like Scenalyzer, than has ever been delivered by Adobe for $$$, it is worth noting that all HDV cameras, like the H1, A1, G1, Z1 and all the other models available, have one thing in common. They all use a tape recording mechanism.
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Need help.. premiere pro cs4 imports video but not the audio!!

i need help before i fkn suicide..
i'm trying to import a .mpg clip its importing it but with out the audio.
the file is fine when i play it in VLC or WMP
i've also imported it before and it imported fine.. video and audio but now i dunno what the fk is goin on!?!?!?!?
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try doing a little research on the hundreds of posts exactly like yours.
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Hi Jorge,
Jorge Jaramillo Hdz wrote:
I don't know that to do about it.
Can you try contacting support? If they help you with the issue, please report back. Here's the link: Contact Customer Care
Just click the blue button to get a chat or phone call started.
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Adobe Premiere Pro CC 2014

ich konnte bis vor 30 Minuten mit Premiere pro CC 2014 Videos schneiden. Dann habe ich das Programm neu gestartet. Nun erscheint lediglich ein kleiner Teil des Fensters, zudem ist alles Schwarz. Wenn ich probiere das Fenster zu bewegen, gibt es den Warnton aus. Also das Geräusch das kommt, wenn man zum Beispiel erste eine Einstellung vornehmen muss, bevor man am Projekt arbeiten kann. Ich hoffe jemand kann mir helfen. http://prntscr.com/6ybau2
Liebe Grüße Tom

Und schon mal das System neu gestartet? sieht ja ziemlich eindeutig nach 'nem Grafiktreiberproblem aus...
Mylenium

Importing Final Cut XML Hangs Premiere Pro CC 2014

I am posting this more as a question as to how to report hangs or console reports of PP crashes.
I have a Final Cut Pro project that I wanted to migrate to Premiere Pro using the XML route. When I import the XML from Final Cut, the app hangs with a series of console messages. I think it can't import the DVCPro HD audio and many of the filters used in the Final Cut Project also cause this hang.
On import, a rectangle dialog box appears with no content in it - just a white box. Then the pinwheel of death.
Here are some of the console messages:
11/21/14 10:50:24.289 AM Adobe Premiere Pro CC 2014[1051]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
11/21/14 10:50:24.290 AM Adobe Premiere Pro CC 2014[1051]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x115488460 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
11/21/14 10:50:30.419 AM Adobe Premiere Pro CC 2014[1051]: Unable to find filter reference documentation "".
11/21/14 10:51:20.658 AM Adobe Premiere Pro CC 2014[1051]: NSAlert is being used from a background thread, which is not safe. This is probably going to crash sometimes. Break on void _NSAlertWarnUnsafeBackgroundThreadUsage() to debug. This will be logged only once. This may break in the future.
11/21/14 10:51:41.000 AM kernel[0]: Sandbox: sandboxd(1088) deny mach-lookup com.apple.coresymbolicationd
11/21/14 10:51:42.102 AM sandboxd[1088]: ([279]) coreaudiod(279) deny file-read-data /Library/Audio/Plug-Ins/Components/A52Codec.component
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Sort of a work around I am testing:
I have a cool script to open FCPro projects in AE. Sort of a free Automatic Duck. I was going to do this:
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Open the timeline in AE via the script FCP2AE
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Another option
I was able to open the FCPro audio only OMF in Audition. Then I exported via XML FCPro format from Audition and this opened the audio tracks in PPCC2014. The stereo tracks were broken and placed on two mono tracks so you'll have to address that one.

Premiere Pro cc 2014 not find any capable video play modules

French version :
bonjour j'ai installer première pro cc 2014 avec les dernières mise à jour en date je ne parviens pas à le démarrer j'ai essayer toute les solution en commencant par desinstaller propement les drivers de ma carte graphique avec l'outil de netoyage fournit par amd, réinstaller première pro cc 2014, j'ai même vérifier la configuration du bios. rien n'y fait j'ai toujours cette erreur "Premiere Pro could not find any capable video play modules"
carte graphique: sapphire radeon hd 6950
carte mère : asus p5ql pro
English version :
hello I install premiere pro cc 2014 with the latest update in time I can not start I tried all the solution starting with propement uninstall the drivers for my graphics card with the tool cleaning provided by amd reinstall premiere pro cc 2014, I even checked the bios configuration. nothing happens I always have this error "Premiere Pro could not find Any video can play modules"
graphics card: sapphire radeon hd 6950
Motherboard: Asus P5QL pro
report error :
Nom du journal :Application
Source :       Windows Error Reporting
Date :         13/11/2014 10:02:21
ID de l’événement :1001
Catégorie de la tâche :Aucun
Niveau :       Information
Mots clés :    Classique
Utilisateur : N/A
Ordinateur :   Mixta
Description :
Récipient d’erreurs 85962806217, type 4
Nom d’événement : APPCRASH
Réponse : Non disponible
ID de CAB : 0
Signature du problème :
P1 : Adobe Premiere Pro.exe
P2 : 8.1.0.81
P3 : 5426694c
P4 : dvaui.dll
P5 : 8.1.0.81
P6 : 54263f06
P7 : c0000005
P8 : 0000000000187a68
P9 :
P10 :
Fichiers joints :
C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml
Ces fichiers sont peut-être disponibles ici :
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331
Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : b8897a65-6b13-11e4-be97-90e6ba56758e
Statut du rapport : 0
Récipient avec hachage : 0556574ab858e5348b9b17772269773f
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-13T09:02:21.000000000Z" />
    <EventRecordID>35631</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Mixta</Computer>
    <Security />
</System>
<EventData>
    <Data>85962806217</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Non disponible</Data>
    <Data>0</Data>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.1.0.81</Data>
    <Data>5426694c</Data>
    <Data>dvaui.dll</Data>
    <Data>8.1.0.81</Data>
    <Data>54263f06</Data>
    <Data>c0000005</Data>
    <Data>0000000000187a68</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Mixta971\AppData\Local\Temp\WER28FC.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_a9de66cfad22891274ed6b2ad373c3cc8e66213_fea0d0c4_18cc8331</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>b8897a65-6b13-11e4-be97-90e6ba56758e</Data>
    <Data>0</Data>
    <Data>0556574ab858e5348b9b17772269773f</Data>
</EventData>

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

"could not find any capable video play modules" on Premiere Pro CC 2014

Hello
I am just recently subscribed to Creative Cloud.
After I download Premiere Pro CC, I got a start-up error "could not find any capable video play modules" while there is no problem with After Effect CC and SpeedGrade CC
For the first few time, I did successfully launch Premiere Pro CC by launching SpeedGrade first
However it doesn’t work now. In the meantime, Photoshop CC, Lightroom CC also work fine.
My situation is very similar to https://forums.adobe.com/thread/1420782
The start-up error pops-up when the launching process is stuck at “ImporterQuickTime.prm”
I am really disappointed as I finally joined CC for Premium Pro but it fails to launch.
I have spent days searching on Google for solution, of course I did see the Adobe FAQ at https://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html but none of them works to me.
So far I have tried
erasing the Temp files of my PC
updating my graphic card’s driver to the latest version,
reinstalling Premiere Pro CC
But it is still not working at all.
Here’s the spec of my PC:
Motherboard: AsRock Extreme4 970
CPU: AMD Phenom II X6 1090T
Graphic Card: MSI N670GTX Power Edition (nVIDIA GTX 670)
RAM: 12GB DDR3
OS: Windows 7 64bit Home Premium
Interestingly, Premiere Pro CC works without any error on my Acer V5-571G laptop with Win8.1 64 bit.
But the performance is unacceptably low during editing so I’m still hoping to use Premiere Pro on my desktop instead.
Can anyone help me.?

http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
What is the screen size, in pixels x pixels of your laptop?
Did you read the computer requirements before trying to run PPro?

Premiere Pro CC 2014 QuickTime Audio and Video Syncing problem

Hi everyone,
I am having and issue when I import QuickTime video into Premiere Pro CC 2014. I've just started doing some editing so I am very new to all of this. I recorded video in Photo Booth on my mac. I exported the file to a .mov file and imported it in to Premiere. When I play the file in premiere everything is fine up until halfway through the video. The video starts to play faster than the audio and everything is off. When I play the video in QuickTime everything is fine. I don't know if I did something wrong when I imported the file but I am hoping for some help. Thank you.

I would be willing to bet the video is recorded as VFR, variable frame rate ... in other words, it creates more frames per second when it needs to for keeping up with screen changes, and less when it doesn't see much changing on your screen. This saves bandwidth of course, BUT ... PrPro is not setup to work well with VFR footage, it really needs CFR, constant FR. So ... highly recommended if your capture program doesn't allow setting CFR is the free program "Handbrake", which you can google for. Use that to convert the footage to CFR, then import that into PrPro.
Neil

I am trying to screen capture a simulation session in captivate 6 and then edit it in premiere pro cc 2014 when I import the video into premiere, it is blurry

Caveat - I am relatively new to adobe captivate and premiere, so hopefully this is a simple setting issue that I have not been able to figure out. When I do a video capture in captivate 6 the output mp4 is very clear. If I play it in windows media player it is crisp and clear. If I import that same mp4 into Premiere Pro CC 2014, it is very blurry. My simulation has gauges and dials that need to be clear and I need to "mix" audio, narration, and system sounds into this video. Any help would be extremely appreciated!

OK - back to my caveat. When I select preferences in Premiere and look at the playback setting, I get options for Preroll, Postroll, Step forward/back many, mercury transmit, Audio device, Adobe DV and disable video output when in backgroud (all of which I am not smart enough to comprehend).
I apologize for my ignorance. So as I continued to read your question, I, of course googled "how to set playback resolution in premiere pro" and I learned how to do that.... They were set to 1/2. I adjusted to full and it seems to be clear now.... I think you just helped me, help myself. Thank you! Did I get it right? Is there any more you can recommend when it comes to taking a screen capture video and making it into an awesome demo?
Thank you, Thank you, Thank you,
Troy

Premiere Pro CC 2014 imported video length mismatch

I've got a problem in Premiere Pro CC 2014 where the audio and video get out of sync the farther you go into the imported clip. While troubleshooting I noticed that Premiere isn't properly reading the video length of the imported file. Windows reports the right length, as do VLC and Handbrake, but Premiere shows a time about 30 seconds shorter than the real file. I've included the file info from MediaInfo and Premiere here. Windows reports a (correct) length of 1:56:39. This happens on two different Windows computers both running the latest release of Premiere Pro. Has anyone seen this? I've tried to search for similar issues but haven't found anything like this. Thanks!
----- MediaInfo -----
General
Complete name                            : C:\Users\aprice\Desktop\CI_EOUGame.mp4
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt
File size                                : 3.22 GiB
Duration                                 : 1h 56mn
Overall bit rate                         : 3 954 Kbps
Encoded date                             : UTC 2015-01-10 02:38:58
Tagged date                              : UTC 2015-01-10 04:35:38
Writing library                          : Apple QuickTime
Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : [email protected]
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1h 56mn
Bit rate                                 : 3 756 Kbps
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 29.871 fps
Minimum frame rate                       : 7.500 fps
Maximum frame rate                       : 30.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.061
Stream size                              : 3.06 GiB (95%)
Language                                 : English
Encoded date                             : UTC 2015-01-10 02:38:58
Tagged date                              : UTC 2015-01-10 04:35:38
Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 1h 56mn
Source duration                          : 1h 56mn
Bit rate mode                            : Constant
Bit rate                                 : 192 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 160 MiB (5%)
Source stream size                       : 160 MiB (5%)
Language                                 : English
Encoded date                             : UTC 2015-01-10 02:38:58
Tagged date                              : UTC 2015-01-10 04:35:38
----- End MediaInfo -----
----- Premiere -----
File Path: C:\Users\aprice\Desktop\CI_EOUGame.mp4
Type: MPEG Movie
File Size: 3.2 GB
Image Size: 1920 x 1080
Frame Rate: 29.97
Source Audio Format: 44100 Hz - compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 01:56:09:09
Pixel Aspect Ratio: 1.0
----- End Premiere -----

Thanks Ann. I noticed that in the MediaInfo output and thought it was strange, since I don't typically deal in variable frame rate footage. After converting it to constant frame rate with Handbrake the problem appears to have been resolved. I'm working to find out if the program that records the video can be switched to constant frame rate mode to fix this issue permanently. Thanks for the help!

Premiere Pro CC 2014 - Video playing faster than audio - Out Of Sync?

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