Premiere Pro CC 2014 - Workspace mixed when I open the program
Dear Sirs,
I recently started using the program and every time I open the Premier Pro the workspace is all mixed up/not display the way I finished using it the last time. I mean I have to reorganized my workspace everytime I open the program. By mixed up I mean the size of the different Windows I use in my workspace are totally out of size. It doesn't matter if I open the Program and then I click a Project or if I open it by clicking in a Project.
I use others programs of Adobe CC and it's the only one this this strange behavior.
I ran Adobe CC in a PC with Windows 8.1 Pro 64it
Any tip how to avoid that?
Sincerely!
Marcelo
Hi Ann,
Thank you very much for your answer. I'll do that and let you know. As It was the first time I'm using Premiere I thought I did something wrong.
Similar Messages
-
Premiere Pro CS 6.exe stays active after closing the program
I am experiencing a problem with Premiere Pro CS 6.03. When I close the program, the second monitor would not return to desktop (it stays a black screen). The premiere pro cs.exe is active in taskmanager. Only after I end the exe process would the second monitor return to desktop. I am not using any third party hardware, only Adobe player for second monitor out. This problem occurs often, but not every time I use Premiere. I have never experienced this problem in Premiere Pro CS 5.03, which is still installed on the same PC. The technical Spec is: Intel 3930K, 32 GB RAM, GTX 560, Windows 7 Professional 64 bit. I have tried to toggle between different NVidia drivers, but with no effect.
Any help would be appreciated!I've had the process stay open after closing the program as well, but only on one of my two machines. For me, the 6.0.3 update seemed to correct the issue. Not sure why it's still happening in your case.
-
Premiere Pro CC 2014.2 crashes when "locating media"
The problem;
Premiere Pro CC 2014.2 crashes when "locating media". I am working on a project that has not given me any problems for the last 200 hours. About a week ago I notice that the .proj file size was 276mb and found this odd because my largest project to date was never larger than 80mbs. I thought that the premiere was running slow because of the project size. As luck would have, when my client made their their final changes 2 days ago, I opened the project and premiere would hang on the locating media window and then would crash. I called Adobe and spent an hour on the phone with them to no avail.
Project workflow
- 700gb of 5d footage
- 20 sequences under 5 minutes
- Dynamically linked files with AE
- Warp Stabilized about a dozen clips of under 5 sec
- On every sequence color correction adjustment layer with RGB Curves, Three way color corrector and sharpen filter
- I kept old versions of the sequences (I was in version 5 before the crash)
What I have tried;
- Unsuccessfully tried to open auto-save files for this project.
- Successfully opened other older non relevant project
- Removed Mercury playback engine in the project settings
- Cleaned out media cache database through pp in media Preferences
- Manually deleted cache files in /Common/Media Cache Files and /Common/Media Cache
- Tried importing sequences into new .proj file; it would crash as a result.
What "worked".
I was able to open it on another computer. save it under another file name. bring it back to my original computer and open it without problem. I lost about 3 days working through this problem, I missed my deadline. and angered the client. I was able to use a friends IMAC to "fix" the problem, however I can't always count on him being there if it happens again.
Questions.
- What the hell happened? Why could I open it on one computer and not on the other?
- Is there a way to fix a corrupted .proj files on a PC?
- What should the average file size be, before it becomes unstable? (I'm pretty that my file size was bloated by all the previous versions of the sequences)
Windows 8.1 64bit
Premiere 2014.2
Intel Quadcore i7-4770 3.40GHz
16gb RamHi,
I would suggest the following steps:
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Run a disk permission repair on your boot drive, and
Reset Home Folder permissions and ACLs Error | Apple Support Communities
Thanks,
Rameez -
Premiere Pro CC 2014 keeps freezing when loading projects from Premiere Pro CC
Hi everyone,
I'm reporting this issue in case someone else would have the same problem.
I just downloaded the 2014 version of Premiere Pro CC, and when I'm loading a project from Premiere Pro CC into CC2014 I have the software freezing and being unable to even play the loaded sequences. It seems that dynamic link is having trouble linking the CC and the CC2014 version of Premiere Pro.
Until now the only solution I found was to kill the process of the software and start it again, after 8 times I got my sequence loaded alright, then sometimes it is freezing again, killing process, starting software again, and so on. Does anyone has the same problem ?
I'm running a Windows 7 Ultimate PC with 12Go RAM dedicated only to Premiere Pro.
Cheers,
VincentHi Vincent,
I feel your pain, you are not alone. Here are my machine specs and my very frustrating situation, if anyone has any idea as to how I should move forward, I would really appreciate the input/advice...
iMac - 27" Late 2013
Processor 3.4 GHz Intel Core i5
Memory 12 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GTX 780M 4096 MB
Software OS X 10.9.4 (13E28)
I'm having similar issues that began when I installed Premiere Pro CC 2014, and actually got worse with the latest update/release. The majority of my projects worked fine at first, but the update last week ended that quickly. I did what I know I never should do and updated Adobe CC while completing a project on a deadline. I thought some of the fixes would help me complete the project sooner. Needless to say, the deadline has passed, my client is pissed enough to not pay me or hire me again and I'm stuck with an almost-there version that I can't export correctly because of this software. This is my problem, not Adobe's, but I didn't expect such a detrimental update to halt my operation.
After doing some research, I found that some plugins could be the cause of some specific editing issues, mainly due to incorrect or inaccessible folders - who knows if its Dynamic Link, CC apps or 2014 apps. I concluded that my issue at the time was a plugin permissions issue on the Adobe "Preference" Folder, so I reset the permissions on the folder so that CC and 2014 apps would be able to access its contents without any problems. This was the wrong decision. For some reason, resetting this folders permissions also effected the main HDD, it's Kernel Text files and their respective permission. I could not boot my machine, just got the Apple and spinning wheel until I had to power down. I ended up on the phone with 3 different AppleCare reps who helped me at least be able to turn the machine back on and access my desktop/files, apps, etc. Outside of this, no one could offer anything other than "Uninstall the problematic application, reboot, reinstall, etc..." or "Backup your files and reimage the HDD." When I mentioned the recent CUDA driver update for my graphics card (NVIDIA GeForce GTX 780M 4096 MB now running CUDA Driver Version: 6.0.51), it was like they had never heard of graphics cards being used in their machines.
Resetting permissions on Adobe Preference Folder...
This is what I read would get the CC and 2014 apps communicating correctly so that they could utilize my plugins. There is a problem, I believe, in that their are TOO MANY locations where Adobe folders/components live. There are 3 "Preferences" folders that I found, and I don't know which effects what process, but the folder I changed permissions on clearly effects the operation of all of the CC & 2014 apps I had installed, as well as my HDD. Kernel Extensions and the entire system.
Based on my perceived effects of the Preference folder, I needed to uninstall everything, run the Adobe CC Cleaner Tool, download/install just the 2014 releases and see if that resolved the issue. I'm not downloading CC apps, the 2014 releases should run fine on their own. I've yet to confirm this with Adobe, as what I've read has simply said to install the new release next to the CC apps, rather than on top of, as traditional update releases work. Anyway, one by one, I reinstalled the 14 apps that I use on a regular basis on a "clean" machine with no trace of previous Adobe apps.
After reinstalling (without any plugins), I was at least able to open Premiere Pro from the Application folder and work for a few minutes before both Program and Source monitors froze and had to force quit the app. If I try to open the Project File by double clicking it in the Finder, SpeedGrade opens up instead of Premiere Pro - never seen that before. I also had to force quit to end that process and reopen in Premiere instead of SpeedGrade.
So back to Premiere, if I do have success in opening a project in the right application, Premiere freezes - if not immediately, eventually it will just stop responding. The video clips, sequence segments and UI freeze, but the audio will keep playing until I force quit. When I force quit, Premiere Pro doesn't close entirely. The UI closes, but the process still runs. I've even force quit from Finder, force quit again from the Dock, Shut Down the machine, restarted and Premiere Pro will still be open, but "Not Responding", so I force quit again and open the project. Just now, I opened PP, made minor edits to a sequence, sent it to Media Encoder, exported, but the video I tested exported without audio. I force quite PP twice just before that and it is still running now, but again, it is "not responding".
Ultimately, none of this works, nor have my attempts at resolving these many issues. One thing I know is that there is something VERY WRONG with either the latest release/update to 2014 apps, the Preference folder or the permissions that were changed.
As I mentioned previously, and what I think is a major oversight by someone at Adobe, is that for some reason the permission changes to ONE Adobe folder also effected my entire system and Macintosh HD. Some Kernel Extension files went missing, which is never good and should not happen when resetting folder permissions, so I believe my issues are far greater than the faulty Adobe CC 2014 applications, and is the cause of many of my problems right now. If I can't get things sorted soon, I'm going to reimage my HDD and start from scratch. As much as I would like to avoid this, I really have no choice if I want to get back to work and not lose clients over inexplicable technology issues.
If I find a solution, I will repost, but I think Adobe has to make some serious fixes on this release before anything is resolved entirely. I pay them monthly and rely on their software and platform to work without issue, which is foolish - I know, but I've used CC since it was introduced and it has work well enough until now.
Is there anyone at Adobe that can offer some advice?? -
Good evening ! recently, i noticed that my macbook pro make a weird sound when i open the screen, it's like there is something keeping the screen from moving correctly.the little noise comes exactly from the left side of the axis.please advice me what to do
(i live in morocco and i need to know where i should take ma macbook to get it fixed and if the warranty take this problem in charge)
thank you in advance
macbook pro mid2012 i7 (here is my e-mail adress : [email protected])You should take it to an Apple store or an AASP (Authorized Apple Service Provider) Carefully inspect the hinge joint and make sure there is no debris that you can see, you can try carefully sliding some sticky tape thru the joint to clear any loose stuff out. But this sounds like there might be more going on here, and the hinge is something that you do not want to fool with.
-
I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.
Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible. -
I Just installed Crative Cloud Lightroom try-version but when i open the program it say "An error occurred when attempting to change modules." ?
Try giving permission to Lightroom folder under
/Users/[user name]/Library/Application Support/Adobe
Steps
Click on Finder and on the menu bar ( top side the of the screen) click on Go > Go to,folder
In the window type exactly ~/Library and click on Go
Open Application Support > Adobe and right click on Lightroom folder and select get info
Under sharing and permission Click on lock and unlock it
Click on + add your current user name and administrator if not added
Then give Read and Write permission for Admin, system, everyone and (your user name)
Click on gear icon and choose apply to enclosed item
Then Click on Lock
Launch Lightroom and check. -
I downloadedall the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder
HI There,
It seems that Presenter is not fully downloaded. Please check you have downloaded .exe and .7z files successfully. In case you are still facing the issue then please click on the following link to chat with the support : Chat
with an Expert
Regards,
Mayank -
I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?
Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?
-
I wanted to know explain my problem down package cc2014 where I put the serial number of the problem that I have is that when you open the program asks me start of session in which he put it and go but back inside and it drives me to request the start of session and I take 3 weeks or more with this problem if they can support me solve it was the number of seire wearing this being installed at a private university
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page -
I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
If you use a trackpad and don't want to switch to a mouse, you can uninstall and reinstall all day long and will still have problems, but if you really want to try it, you can download PSE 12 here:
Download Photoshop Elements products | 12, 11, 10 -
I have Photoshop Elements 12. When I open the program, the tools, menu, everything is teeny tiny. Can barely read it. What's wring and how can I rectify it?
lianemily777 a écrit:
Thanks MichelBParis
The display resolution allows a user to set according to pixels I think, eg 3200 x 1800. So which setting is considered normal? It does not have a "normal field.
You are right.
Before HiDpi displays became available three years ago, you could find advice about what was the good resolution for displays, depending on their size in in/cm and viewing distance.
- For relatively big displays (22" to 30") a pixel resolution of 1920 x 1200 or 1920 x 1080 was considered optimal.
- For big laptops or small desktop, 1680 x 1050 or 1640 x 900 were good.
In Windows, you could set the size of fonts to full resolution or 25% or 50% bigger... if the software supports this feature, which was not the case with Photoshop, Elements... The size of the fonts was deternined and fixed in the software itself, with no way to scale the fonts. The solution needed Microsoft to provide developpers with new programming interfaces and the solution for developpers was to rewrite a substantial part of the code.
Anyway, to enable good viewing of characters on common 12 or 13" HiDpi displays, you need to use the fonts at 200%.
And that makes sense. To see the same characters on a 12" display the same as on a 24", they must be twice the size... good rule of thumbs. -
when I install the program, all go good but when i open the program, it say: iTunes was not installed correctly, Please reinstall Itunes Error 7 (windows 193), After i do this but the same
Howdy Allux345.
After multiple installations of iTunes it can be frustrating when the issue isnt resolved. I was able to locate the following knowledge base article that specifically addresses the "Error 7" you are recieving.
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
The Resolution section has different steps depending on what version of the Windows Operating System you're using. Since it can be a bad installation of these Windows files, pay close attention to the instructions on repairing if the file already exhists.
Thanks for reaching out to Apple Support Communities with your question.
Cheers,
Pedro D. -
Premiere Pro CC 2014.2 - Crash when dragging videofile into timeline
Hey guys,
when I try to drag a image or videofile (doesn't really matter which fileformat, codec or length) into a sequence Premiere Pro CC 2014.2 will crash immediately, without a warning. Just the usual "Adobe Premiere has stopped working" in Windows 7.
I'm using Windows 7 64-bit with 4GB RAM, Intel Core i3-4130 COU @ 3,40 GHz and a Intel HD Graphics 4400. Premiere Pro worked seamlessly just days before, without any change to the system. The error occured in Premiere Pro CC 2014.1 too. Maybe it's a problem with the video preview? Music files are no problem.
Thanks in advance! Need help asap. customers are waitingSolution:
My graphics card did not supported the "Mercury Playback Engine GPU Acceleration (Open CL)". You can change it into "Mercury Playback Engine Software Only" in your Project Settings.
But this is in the wrong place in my opinion. Why not in "Edit/Preferences"? I could've changed it by myself but I did not find the menu.
Thanks Michaela from the Adobe Support Chat! -
Premiere Pro CS5 Not Responding (Freezing) When Working With Other Programs
Hello,
I have a performance issue with Premiere Pro 5.0.3 version. When I have the program open and bounce to another program or Windows Explorer window lets say to drag in an asset such as a music or video file and then when I make the Premiere window active the program does not respond for a good 15 seconds, then after some processing (you see the mouse icon change and hear the hard drive chugging), I am able to again work. This is happening every time I switch windows to work on something else. Even if I just click away to another window and click right back without doing anything else, it does this non responding action. It even says it in the title bar (Not responding). I am wasting so much time waiting for the program to respond.
My system :
Windows 7 Ultimate
Intel Core i7 CPU 860 @ 2.80 GHz
8.00 GB of RAM
Quadra 5800 Nvidia graphics card
Drobo Pro 24 TB drive (where my project files, music & video files live) connected via iSCUSI
Sonnet 4 TB raid drive (scratch disc) connect via ESATA
Dual Monitors
Please help!
~ DougDoug,
Similar had plagued earlier releases of CS5, but I thought that it had been addressed with the CS5.0.3 update. Maybe I am wrong.
There were several other threads here, with similar problems. Maybe they contain some tips that will help. The "constant" seemed to be shifting focus from PrPro, and then back to PrPro.
Good luck,
Hunt
Maybe you are looking for
-
Hi, I want to access Cisco PI 2.1 GUI using my AD credentials, so on PI I've enabled RADIUS AAA Mode and added RADIUS servers (two ISE nodes in our case). On ISE I added PI as RADIUS client and configured the same keys. Next, on ISE I created authori
-
MacBook Spring 2010 Snow Leopard won't work with External Samsung Monitor
Hi, I have a MacBook I purchased about a month ago and it's not working with my Samsung SyncMaster 940 BW. I am using Mini DisplayPort out with a Mini DisplayPort-to-VGA adaptor which goes into my SyncMaster Monitor. I have tried rebooting, and also
-
Can't browse large encrypted DMG after Security Update on 10.7.5
Performed security update today to Mac OS X Lion 10.7.5 (11G63). I have a 4.1 TB encrypted DMG that I can mount. Disk Utility says is in good condition, but when attempting to browse in a finder window or via any app except Terminal, the Finder or Ap
-
Hi list! I have serious issues with my sata drive on my K8N Neo-FSR. The SATA drive is connected on the SATA3 controller, and an IDE DVD is connected as master on IDE channel 1. The DVD is detected by the BIOS and can be booted... BUT, the SATA hard
-
New computer, new itunes set up
i had to buy a new computer and put all my songs on my ipod onto my new itunes....how to do i get the songs i already purchased on itunes onto my new computer?