Premiere Pro CC - and various other Adobe CC Aps - will randomly stop opening for good...

This first started happening RIGHT AWAY after I downloaded CC on my previous iMac.
After downloading a program from CC I could use it like once or twice, and then it would just stop opening. The opening icon pops up for a millisecond in the bottom right corner, and then dissapears and doesn't open the program.
I tried to uninstall the application, and then have to install it again... Sometimes that worked, but it would always stop working again after a try or two.
So then I tried uninstalling CC and ALL other Adobe files in order to cleanly download ALL the programs again.
And guess what, after 1 or 2 uses the program would stop working again.
Maybe it was my computer, I thought?
Well I just switched to a brand new Mac Pro, have been using it for 1 day, and guess what - NOW PREMIERE WON'T OPEN.
This is incredibly annoying.
Why is there not a manual update or "fix" function in yout CC app for each program specifically?
3.5 GHz 6-Core Intel Xeon E5
32 GB 1867 MHz DDR3 ECC
OS X 10.9.2

I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
-and http://www.nvidia.com/object/mac-driver-archive.html
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://blogs.adobe.com/aftereffects/2011/02/troubleshooting-quicktime-errors-with-after-ef fects.html
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0
OSX Crash http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html

Similar Messages

I have premiere pro cc and i can't put the speech analysis models spanish for adobe premiere pro cc

I have Premiere Pro CC and I can't put the Speech Analysis Models Spanish for Adobe Premiere Pro CC, they're installing on the folder CS6 and when I try to analyze it only appears on english... If anybody can help me

the messsage is for forum housekeeping and is not a message directed to you.

Why Premiere Pro CC and my others applications of Adobe don't work with my Imac 10.7 ?

I have a big URGENT problem. I don't understand why my applications didn't work !
I have a Imac 10.7, and yesterday It's worked well. So I'm a little bit lost because, I need Premiere know ! What's a solution ?

.plist folders are not widget files. They're just preference files for those widgets. All widgets have a .wdgt extension and will reside in the Library/Widgets folder either at the root of the hard drive or in your Home directory.
As to the problem, it's possible that the widgets you're trying to use may just be too old and not have been updated for the later versions of Dashboard. If you'll post the names of the widgets you wish to use, someone may be able to check them and see if it's indeed such a problem.
Finally, there is only one Dashboard, though there may be more than one command or activity that will open it. A three-finger sideswipe, I believe, changes Spaces and does not activate Dashboard per se, though Dashboard may open in a space.
Regards.

How to properly configure a graphics card for Adobe Premiere Pro, SpeedGrade, and After Effects?

Alright, so I have the following system configuration:
2 NVIDIA Geforce GTX 970s
5960X CPU
MSI X99 Gaming 7 Motherboard
32 GB DDR4 RAM
256 GB and 1TB Samsung 850 Pro SSDs
Basically, although I have the whole system built together, I'm unsure how to check and know whether or not Adobe Premiere Pro is actually using the graphics card or not. I know that it has to be using some of it, otherwise it wouldn't launch properly (as I discovered from a recent experience.) However, I don't know if there are, perhaps, certain settings within the NVIDIA control panel that should be configured so that Premiere Pro can use the card to its full potential. Here is an example of what I'm talking about:
In other words, these are (I'm pretty sure) all of the default settings that the control panel applies to Premiere Pro. However, I'm not sure if there are any settings in here that I need to change or not. So what I'm looking for in a response to this question:
What settings, if any, should I change for Premiere Pro (as well as other adobe applications that can utilize all the strength of the GTX 970)?
How can I check the GPU activity to know that it's being used during a render? (For example, I can check the CPU utilization with the Task Manager while I render to see that it's being utilized to 100%).
If, perhaps, something else goes wrong and even with the right settings, let's say the card still isn't being fully utilized, what other settings might I have to change to make sure that the GTX 970 is being fully used by Adobe Premiere Pro/After Effects/SpeedGrade CC 2014?

If you want a benchmark to measure the performance of Premiere Pro's utilization of your: disk system, GPU and CPU use our Premiere Pro BenchMark (PPBM)
When you finish running the test and then run the script, you will get this report
This happens to be the result of my laptop (with SSD drives and a GTX 765M GPU)
The disk performance is self explanatory.
Number 2 is a seven layer very complex timeline with heavy CPU and GPU assistance, without GPU hardware acceleration (CPU only) it would take greater than 1350 seconds.
Three above is a measure of a exaggerated timeline using many, many GPU MPE accelerated effects and features that will use a GPU at 99% load (54 seconds above) and a CPU only export of the same timeline (802 seconds).
If you want to compare your results to others you have to register on the PPBM7 site to see the results.
EDIT! I corrected the number in 2 above originally I said 900 seconds but really it was greater than 1350 seconds

XDCAM HD workflow with Adobe Premiere Pro CC and Macbook Pro

Hi folks,
I have an assignment for a TV production to secure and convert the data (mxf files XDCAM HD 422 1080i 50 / 50 Mbit/sec with 8 audio channels) from Sony XDCAM camcorders (PDW-700) for postproduction.
The producer wants me to convert the mxf files during production to Apple ProRes 422 (HQ) for faster and smooth editing during postproduction.
I'm not sure about the final output yet, but I guess it will be either 720p50 or 1080i 25, since the production will be broadcast and as far as I know this is the standard for HD on German television. It is also not clear which NLE will be used for editing (usually one of the producers edits their projects with FCP, but this time they've got their hands full and are still looking for someone to outsource postproduction.
Unfortunately, my Macbook is getting fixed as we speak, so I can't try things out.
Since this is the first time I'm doing this workflow, could someone please check if I got everything right?
1. Can someone please confirm that I can actually convert the mxf files using AME CC to Apple ProRes 422?
Or do I need to install any other tools/converters for this task? Does MPEG streamclip do the job? Any other freeware?
2. When converting to Apple ProRes422, the producer suggested to deinterlace the footage (1080i 50) to 25p, if 720p or 1080p I have to find out tomorrow since our conversation got interrupted this afternoon.
In my opinion this doesn't make sense, though. First, if output to 1080i 25 it has to stay interlaced anyway. Second, in case the output will be 720p 50 I would edit the footage either natively or in Apple ProRes 422, but leave deinterlacing until the very end when outputting to the final format. This way I could use an advanced deinterlacer, e.g. the one from Magic Bullet Suite, rather than just checking some deinterlace box in the export settings for Apple ProRes 422.
The reason the producer suggested to deinterlace right away when using an intermediate like ProRes was that she and the client got irritated by the jagged lines from the interlaced footage when editing the last project with the same requirements on a progressive display.
3. What would be the best solution to tackle this issue (jagged lines) during editing?
As I said my Mac is getting fixed, so I have no way of trying things out,and I usually edit DSLR footage which is progressive anyway.
But if I remember correctly I can switch my monitor between 1080p and 1080i. This should do the trick, shouldn't it?
4. Can I keep all of the 8 audio tracks when converting to ProRes using AME CC ?
5. Is ProRes422 (HQ) really necessary, or is the regular quality sufficient for this kind of job?
6. Let's assume the whole project would be edited within Adobe Premiere Pro CC and system specs as stated below:
Since Adobe Premiere Pro CC has native support for XDCAM HD is there any advantage of using an intermediate like ProRes at all?
How smooth is native editing with XDCAM HD in Premiere Pro CC? I don't think there will be more than 3-4 video tracks in use...
Thanks for your help!
working with
Adobe Premiere Pro CC and Adobe Media Encoder CC
Apple MacBook Pro
Intel Core i7 Quad Core Prozessor
2.3 GHz and 6MB L3 Cache
16 GB RAM 1600MHz DDR3,
256 GB SSD
Intel HD Graphics 4000 512MB + nVidia GeForce GT 650M with 1 GB GDDR5 RAM

Thanks Jim! I knew there must be a reason xdcam is widely uses for eng aquistion :) I think they used FCP 6 or 7 on their last project... So what about monitoring interlaced footage on a progressive screen? Any advice on that? Is there a converter built in to APP CC that deinterlaces in realtime when monitoring interlaced sources on a progressive screen? And would you agree that deinterlacing source material is best left right before outputting?

HT1338 Hi, Is there a way to increase the maximum size of a download? I'm trying to download Adobe premiere pro (1GB) and I'm getting an error message that says my maximum download is 10 MG

Hi, Is there a way to increase the maximum size of a download? I'm trying to download Adobe premiere pro (1GB) and I'm getting an error message that says my maximum download is 10 MG

That's between you and your internet service provider. By the way, you posted to the 10.3 forum. 10.3 can't run on your MacBook Pro. Don't forget the following facts:
b= bit
B = Byte
8 bits in a byte
A typical DSL connection has 1 Mbps speed or 128 kBps speed.
At that speed
1 minute gives you 7.5 MB
10 minutes gives you 75 MB
100 minutes gives you 750 MB
A typical cable connection can be 5 times faster although some are 30 times faster.
A typical fiber connection is 15 times faster and some are 50 times faster.
Ask what your speed is rated at.

Adobe Premiere Pro.exe and Dynamiclinkmanager.exe *32 not stopping after closing PP CS6.03

PP 6.03 will not restart after closing program. When I try to re-start nothing happens when clicking on the PP6 icon. Looked in task manager and found that Adobe Premiere Pro.exe and Dynamiclinkmanager.exe *32 are not stopping after closing program. Once I manually stop the processes PP will restart as normal. This is on Win 7 Sp1, HP Elitebook 8760W Matrox MXO2 LE. Also Audio meters are not active during capture, can't change clip name during capture.

Hello Elcuad, and Canino video,
Please verify the following steps and report back your findings:
- uninstall the currently installed MXO2 effects and drivers
- go to control panel - user accounts - and locate the account you are using, then drop down the UAC level all the way, ok and reboot
- download our 7.02 driver with Internet Explorer, followed by our effects
- after the files are downloaded, right click each file, go to properties, and confirm they are not blocked, if they are click the unblock button
- reinstall the Matrox driver, again, the one we just downloaded, followed by the effects, reboot
- go to start, all programs and locate the premiere icon, hold shift and ctrl keys down, and launch this particular icon, keeping the keys down until the application opens up
- please build a new project and try it out

Difference between adobe premiere pro cs6 and cc

Whats the basic difference between adobe premiere pro cs6 and adobe premiere pro cc?

http://helpx.adobe.com/premiere-pro/using/whats-new.html
This shows you what's new in Premiere CC 2014, and you can use the links on the left side of that page to see earlier updates.
(CS6 is an old version, which was followed by CC and CC 2014)
And of course CC is subscription based and CS6 is a program you used to be able to purchase and own forever.

Cannot install Premiere Pro CS6 and Prelude - Losing my mind

I've been trying for 3 days to find a solution to this problem. I know a lot of other people have had this problem but the solutions all seem different based on the interpretation of the summary report generated by the installer. I've tried dealing with Customer Support over the phone and they have absolutely no idea how to fix this. I've downloaded and installed the CS6 Production Premium. All apps install successfully except for Premiere Pro and Prelude. One option I read was to remove a few Adobe fonts (which I tried) and the problem still exists. Adobe Suport suggested uninstalling then reinstalling Air. Tried it and things still aren't working. I even tried installing in Safe Mode. I'm on a Mac running 10.6.8
This is the summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DS013, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeXMP.framework/Resources"(Seq 647)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 647)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Prelude CS6 Support: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failure

Hi Mylenium. Yes it's me. I didn't want to pull Steve into this just yet hoping that there was an easier solution. I've gone 2 rounds now with Tech Support. The last advice they gave me was to uninstall all Adobe applications from my system, delete all the files that don't get removed when uninstalling (they gave me a whole list), run the Cleaner Tool, log in as the Root user and run the installer again. The same error came up so I'm starting to think that the problem may be more than an Adobe issue. Support told me to call back if the last solution didn't work and they would "send me to the next level". What a pain....

Premiere Pro CS6 and Media Encoder CS6 Color shift on export

Hello,
I am working on an early 2008 Mac Pro with 2 X 3.2 GHz Quad Core Intel Xeon Processors 32 GB of RAM a NVIDIA GeForce 8800 GT 512 MB Graphics Card and I am running OS X 10.8.2.
I have the updated Version of Adobe Premiere Pro CS6 and Media Encoder CS6 through the awesome Subscription program that Adobe has started.
My footage is shot with the Canon 1D Mark IV shot 1920X1080 at 24 FPS
I am importing the camera files and then exporting them after I cut them up in to Quicktime Pro Res 422 HQ files
With the technical explination out of the way here is my problem. I have color right from the camera files that I like. and with out doing any thing to change the color I export the footage and get a dramatic color shift. The exported file looks desaturated and slightly green.
I have tried using Media Encoder CS6 to export my footage and that has the same result.
I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
I have attached three screen shots that show the color shift exactly. Now what I need is a solution. What I am not seeing is color settings for Premiere. I am totally open to any suggestions on what I might be doing incorrectly.
Ben

Benjamin Peterson wrote:
I started my career as a photographic retoucher and use photoshop and light room constantly so I am pretty confident that i know color. I also calibrate my Lacie 526 and Lacie 324i montiors monthly as well as have a sensor that will slightly shift the profile depending on the time of day.
I've been doing this for a few years now, and have come to some conclusions. Basically, the difference between still photography and video is like the difference between playing the trumpet and the sax. What you bring to the sax from playing trumpet is your ability to read music, what you know about composition, blending while playint with others, ect. But playing trumpet tells you nothing about how to physically play a sax. So it is with still photography and video.
For starters, your carefully calibrated computer monitor is just that, a computer monitor. It doesn't display the correct working space for video. What you need for WYSIWYG in video is a monitor that can show you the Rec.709 working space. Rec.709 has a different gamut, a different gamma, probably a different white point (D65), different phosphor colors, etc., etc., etc. Enought differences that it's difficult to make a computer monitor that can successfully display Rec.709. Yet there are a couple of computer monitors that can do this (a few Eizos, one HP). The vast majority of people doing serious color correction work in video use a production monitor for just this reason.
But a production monitor isn't enough. You also have to make sure that the signals you're sending the production monitor are correct. There's a sub-industry making signal converters for signals from NLE video cards (usually RGB based) -> signals for production monitors (usually YUV based).
That said, it is certainly possible to get a very good match between your NLE suite and a DVD / BD as displayed on an HDTV. But it's not as simple or easy as a calibrtated computer monitor for still photography use.
This is probably part of your problem. But Quicktime is probably the root of it. Quicktime is, well, I guess the polite way of saying it is that Quicktime is problematic. It gives all kinds of problems. Most people have abandoned it. You should too.

Premiere Pro CS5 and After Effects CS5

Hi I'm fairly inexperienced when it comes to Adobe products. I was wondering whether Premiere Pro CS5 and After Effects CS5 can be used together, for instance Premiere Pro to do the basic editing and After Effects to do some more advanced stuff before importing the clip back into Premiere Pro for exporting the film.

Yeah.

Premiere Pro CC and After Effects CC work slowly together - much worse than CS6

Premiere Pro CS6 and After Effects CS6 worked together really well. I could have both programs open and make a change in After Effects, then go back to Premiere Pro and see the changes pretty quickly. Since upgrading both to CC, I can't jump back and forth and see the changes quickly. I literally have to hit Enter and render the After Effect clip after every freakin' time I make a change to it in order to see it without any pauses or jumpiness in the playback. CS6 worked great. I can't express my disappointment in the Creative Cloud "upgrade". So many things are SO MUCH WORSE!!! Adobe you have to fix this stuff.

The speed of the connection is dependent on your hardware and the type of comp you have in AE.
I haven't noticed any significant performance difference between the two versions (I've also been heavily using dynamic link since CS6 ).
Some comps will play fine in Premiere, some comps will need rendering. I generally render the clip in Premiere, as opposed to AE.
If the same comp from CS6 is behaving significantly worse in CC, then you might be on to something, but it is most likely a bug isolated to your hardware config and not a general CC issue.

Open Adobe Premiere Pro CC 2014 project in Adobe Premiere Pro CC

Hi everyone,
Did somebody knows how to open Adobe Premiere Pro CC 2014 project in Adobe Premiere Pro CC ?
Best regards, Alex

This method is not good for me, because I lost stuff like titles with its settings of motions and effects (I try to open my templates for video clips ).
Maybe there is another way to do it ?

Premiere Pro CC and the New Mac Pro (2014)

I'm expecting delivery soon of a new Mac Pro, nicely loaded, which I purchased mainly because of all the work I do with video. Yet, I read in a review that Adobe Premiere Pro isn't optimized to take advantage of the new Mac Pro, won't run faster, and I'm better off using Apple's Final Cut.
1. Is this true?; and
2. If so, will Premiere Pro be updated any time soon to run best on a 2014 Mac Pro?
My new Mac Pro will have the following configuration:
3.5GHz 6-core with 12MB of L3 cache
32GB (4x8GB) of 1866MHz DDR3 ECC
1TB PCIe-based flash storage
Dual AMD FirePro D700 GPUs with 6GB of GDDR5 VRAM each

My main problem is that when i export using gpu open gl it crashes hard boot the mac pro. A 3 min timeline with 4k footage n a bunch of color grading. I get lucky if the timeline is shorter. But i think it is a gpu issue n my mac must be fixed. Currently under apple tech support. N my case is unique. No one has had the same issue and that makes it harder for me to figure the isse and to apple figure the issue.
If i export using software only mercury then the export goes smoothe no mattrr how long. But that defeata the point of owning a mac pro with 2 GPUs
Enviado desde mi iPhone
El 29/03/2014, a las 01:51 p.m., BanksMeador <[email protected]> escribió:
Re: Premiere Pro CC and the New Mac Pro (2014)
created by BanksMeador in Premiere Pro - View the full discussion
I have had my 12 core 2014 Mac Pro for a couple of weeks now, and I'm not very impressed with Premiere CC performance with 4K R3D on a 1920 x 1080 timeline.
I understand that there may be an update soon that will take adantage of the CPU's and GPU's when it comes to the complex task of de-bayering the R3D footage, but it's just not there now.
I get similar playback performance to what I experienced on my 09 Mac Pro tower.
Any insights on getting better playback performance in this scenario would be greatly appreciated.
Thanks!
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I can't find Premiere Pro or AfterEffects on my Adobe Application Manager!

I can't find Premiere Pro or AfterEffects on my Adobe Application Manager! I use Adobe Creative Cloud and haveing som problems finding Premiere to download it and install it. Where is it?

After Effects CS6 and Premiere Pro CS6 are both 64 bit only.
If you're running a 32 bit operating system then they won't be available for installation since they won't run on your computer.
Adobe decided to simply omit them, without explanation, from the Application Manager for 32 bit operating systems in order to be helpful.
That decision has merely ended up confusing Cloud members who run 32 bit operating systems.
A simple text message from Adobe in the Application Manager explaining that 64 bit only apps are not available for installation on 32 bit operating systems is needed to clear up the confusion.

Premiere Pro CC - and various other Adobe CC Aps - will randomly stop opening for good...

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