Premiere Pro CC can't open audio from QuickTime exports with Animation Codec

Exported a file with format: QuickTime VideoCodec: Animation, with an alpha channel. When I opened the exported file back up in CC it doesn't recognize or play back the audio, but when I opened it in cs6 it worked.

Hi LeGrandCorbeau,
I had the same issue and solved, here is how:
Opened a new project and instead of choosing presets I selected resolution as 2048*1152 and 25fps which was the same with my ProRes footage and preview file format to I-Frame Only MPEG everything everthing got just fine!
Good Luck

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Premiere Pro CC (2014) has ERASED AUDIO from my original media?

I know there are a lot of threads out there about not hearing audio, or missing audio. Maybe this is a related problem, but I didn't find anyone who described the same problem I'm having, or had a solution.
I opened up a project today that I've been working on for a few months, a documentary of sorts, with interviews, b-roll etc. I'm editing with the native footage, which is AVCHD, shot on a Panasonic AF-100. Today, I noticed that two of my interview clips seemed to not playback as I watched it. I wasn't too concerned at first because I know PP can be buggy, but here's all the things I did and how the problem escalated:
- I tried playing it again, to see if it was a fluke... no audio
- I looked at the audio in the timeline... no waveform, just a flatline... no audio.
- I looked at the whole interview's audio waveform... about HALF of it is FLATLINED... like PP had erased or overwritten the audio somehow!
- I restarted PP... no audio. Then I restarted the whole system... no audio.
- I went back to the original clip in the Media Browser to try to re-import it... no audio.
- I opened Prelude to try to look at the original media from different software... no audio.
After a few months of work (and an editing budget of tens of thousands of dollars), I am 4 days away from the delivery date, and PREMIERE IS ERASING MY MEDIA!!!
If this is not solved, I stand to lose more than just this job, but this entire client, my reputation, and my livelihood. ARE YOU LISTENING, ADOBE? This is my career we're talking about. Please help.

Thanks for the reply shooternz, to answer your questions...
Any recent updates? eg O.S
- Nope. I'm running OSX 10.9.5 on a 2014 Mac Pro. I've been told to avoid Yosemite at all costs.
Have you checked the source files of the affected clips in another player?
- Other than Prelude, no. One thing I hadn't tried yet was to fire up my old version of Final Cut and see if I could transcode it from there with audio. What other player can read a raw .mts file?
What does the Clip in the Bin and the Source monitor indicate ( Info)
- The icon indicates that there's audio, and when I look at the waveform in the source monitor, it looks like just what I hear... a few minutes of regular audio, then flatline, then some audio again, then flatline.
Have you tried your back up project file?
- No, I didn't want to lose the editing progress I had made today.
Is the audio from camera or from other recorders?
- from the camera
Anything common between the affected clips? eg merge, FX,
- not that I can tell, at least nothing that wouldn't also be true of a dozen other clips which seemed unaffected. no clip effects, etc.
What does the Audio Mixer and Audi Meter show?
- shows nothing (where it is flatlined in the original clip) as I would expect.
AFAIK - There is no way PPRO can "erase" just the audio from your source file. At least not without the editors input.
- That's what I would think too. But even if it's not "technically" possible, it seems to be "effectively" possible because nothing in the creative cloud seemed to be able to read the clip properly. As I mentioned in my post above, it seems to have only been solved by relinking the clip to a .mts file recovered from a back-up of the project from a couple weeks ago. Though, for what it's worth, the file sizes are identical and created/modified dates match as well... so yes, it would appear that the file has not been altered, but regardless, I can't point to it and get the proper audio.

Premiere Pro CC won't play audio from video file

I've been trying to edit videos recorded with Bandicam in Premiere Pro CC. The video file itself is fine, when I play it in Windows Media Player it all checks out, but once I get it into a sequence in Premiere Pro CC despite it showing the audio track, and turning the volume to max, there's no sound! How do I get it to pick up the audio that I KNOW is there?

Bandicam read #10 http://forums.adobe.com/thread/954394 for possible hellp

Premiere Pro CC 2014 RAM issues, audio dropouts and export failures

So I've upgraded to PP CC 2014, it worked fine for a while. Then I've noticed that while editing audio starts to dropout (I'm getting PP system message in the low right corner). I tried to dig up some info on the subject, but the only explanation I see that after couple of hours of editing PP eats up nearly all of my RAM.
Any solutions?
My specs:
i7-2600K 3.4 GHz
Quadro 2000
32 GB RAM

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

Can i stream audio from apple tv with bluetooth?

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No. Streaming is done via airplay. The only bluetooth input, as of the latest update, is wireless keyboard.

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this s

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation

Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck

How can I play music through safari specifically youtube on my Mac book pro over soundlink to my bose wireless speaker I can only play audio from itunes at present? HELP PLEASE!

How can I play music through safari specifically youtube on my Mac book pro over soundlink to my bose wireless speaker I can only play audio from itunes at present? HELP PLEASE!

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"The project was saved in a newer version of premiere pro and cannot be opened in this version." - Except it wasn't!

Last night I saved a project I've been working on for a couple of days. It's been fine all along. Today, when I went to open it, it's no longer listed in the recently opened files on startup and i get this message:
"The project was saved in a newer version of premiere pro and cannot be opened in this version."
Except it wasn't! I use Premiere CC and it's been fine all along. I can no longer open it at all...
Any thoughts? Very frustrating!

One more item. In using PP CC2014 for the first time with this project, I have run into multiple issues making this project very frustrating. When adding a sequence to the master sequence, I have to render the audio each time in order to see all of the audio waves. You have to keep doing this over and over, even though you've already rendered a sequence already.
I am getting error messages when rendering the project saying there are issues compiling the movie. Getting same type error message if I try to export. I narrowed it down to two sequences keeping the program from rendering without the error messages. They each had a tiff file. I deleted them and they rendered. Not sure what this issue was with these particular files since I have other tiff files in the project. Once the rendering of all sequences was done, all the individual sequences were closed and the master was the only one open. I didn't close them. So now to edit any of the sequences I have to go back and open them.
The only thing this project has in it are titles created in PP, a few graphics, mostly tiff tiles and some jpeg and the dissolve effect. That's it. Seems like they should have done more with this version before putting it out there. Maybe that's why there are two separate applications for PP? Who knows. I will be uninstalling PP CC2014 when this project is complete.

Premiere Pro CS6 won't load audio volume.

When I open my project I get this:
Then, none of the volume adjustments work on the timeline.
Everything you need to know:
Mac OSX Snow Leopard
Premiere Pro CS6 (Production Premium)
Project imported from FCP7 XML, although I have removed all effects etc from that import. All filters and adjustements have been made in premiere.
I've copied all the clips into a new timeline, restarted premiere, rebooted, don't know what else to do.
Please help?

For the record I'm having this same problem. Scary, since I made a bunch of audio edits and lost that work.
Definitely smells like a bug. I'm using Xto7 to convert a sequence from FCP X to an XML file CS6 can read; I'm having to run both FCP X and Premiere simultaneously, since Xto7 didn't really do a good job. The problem occured when I switched back and forth between the two, and tried to relink an offline file in my Premiere project (where I am reassembling the sequence). Suddenly the sound would not play. I quit and restarted, and got the error above. Ugh.

Premiere Pro 7.0 dropping random frames from original video

Here is one of many problems I am running into. When I import original video into Adobe Premiere Pro 7.0 it always leaves out a few frames in random spots scattered throughout a clip (I'm guessing this is what is referred to as dropped frames).
I first noticed this when I went to sync the audio mp3 files, which are imported seperatly, to the video clips and found that the audio clips are a few frames longer; and the audio/video don't match up.
I was hoping someone could shine some light onto why this is happening and what can be done to remedy it. I've fiddled around with differnt settings when loading a new project with no success.
I am importing the origina video from a folder on my desktop. It is MPEG-2 format and came from my Sony Handycam DCR SR45 camcorder. Below are the properties for the video according to a video player on my computer.
Video:
MPEG-2 Video
720x480 (16:9)
29.97fps 9100Kbps
Audio:
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P.S.
I've recently been told that MPEG-2 files are not ideal for video editing. I've also been told that Premiere Pro doesn't recognize AC3 audio, which is why I am importing the audio seperatly as mp3 files that I have created in another program. Also I've been told that the camcorder I use is not ideal for editing purposes.
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I have began uploading 2 vidoes to the DropBox.
One is the original that came from my camcorder, the other is the attempted converted DV AVI.
The footage is a clip of a turkey hunt i filmed for a friend where a turkey is shot at and missed. The video is not that great but I still need it and other similar clips.
I'm not sure if your familar with Dropbox or not. We mainly use it for PDF's from architects and Contractors, but I am trying it for video for the first time. Here is what it states for sharing files publicly:
function(){return A.apply(null,[this].concat($A(arguments)))}
The Public Folder lets you easily share single files in your Dropbox. Any file you put in this folder gets its own Internet link so that you can share it with others-- even non-Dropbox users! These links work even if your computer’s turned off.
Step 1: Drop a file into the Public folder.
Step 2: Right-click/control-click this file, then choose Dropbox > Copy Public Link. This copies the Internet link to your file so that you can paste it somewhere else.
That's it! You can now share this file with others: just paste the link into e-mails, instant message conversations, blogs, etc.!
If you'd like more help with sharing files, head here: http://www.getdropbox.com/help/16
Happy Dropboxing!
- The Dropbox Team
Note: You can only link to actual files within your Public Folder, not to folders.
I guess I will try to paste these links now even though they are still uploading. I will re-paste them later when the upload is complete.
Original Video - http://dl.dropbox.com/u/5773253/Tom%20Turkey%20-%20Original%20MPEG2.MPG
DV AVI - http://dl.dropbox.com/u/5773253/Tom%20Turkey%20-%20Converted%20DV%20AVI.avi
Anyone else who want's to play around with these videos have at it.
I'm glad I found this forum. Thanks for helpin'

Satellite L-50 can't play audio from multiple sources

I can't play audio from multiple sources. This is very annoying when I have 2 youtube videos playing, if I start playing something on the media player, there is no sound on media player, it's the same when I have 2 media players open and 1 youtube video playing, youtube video doesn't have sound..
I already have all the latest drivers, last DTS driver update was in 2014, sound update this year's february..
25/02/14
DTS Studio Sound
DTS Inc.
Windows 8.1 - 64 Bit
1.01.2700
I don't know if this makes sense, but I got newer DTS sound driver which I found, It's not my laptop model, but they all seem to be the same - v1.1.88.0
I uninstalled DTS software and still had the same problem, so it's not affecting sound driver in any way..
10/02/15
Sound Driver
Integrated Device Technology Inc.
Windows 8.1 - 64 Bit
6.10.6491.0
IDT audio driver has newer release date, but the driver version is the same as the 2013 one..
Why are toshiba releaseing old driver as 'NEW' ?
2nd is my speakers advanced settings, nothing changed when I disabled "Allow applications to take exclusive control of this device"
Attachments:
audio.png ‏6 KB
test2.png ‏7 KB
specs.png ‏16 KB

Can you check the full model and part number from the laptop?
- Peter

Satellite L50-A-19N can't play audio from multiple sources

I can't play audio from multiple sources. This is very annoying when I have 2 youtube videos playing, if I start playing something on the media player, there is no sound on media player, it's the same when I have 2 media players open and 1 youtube video playing, youtube video doesn't have sound..
It goes away when I plug out my headphones..
I already have all the latest drivers, last DTS driver update was in 2014, sound update this year's february..
25/02/14
DTS Studio Sound
DTS Inc.
Windows 8.1 - 64 Bit
1.01.2700
I don't know if this makes sense, but I got newer DTS sound driver which I found, It's not my laptop model, but they all seem to be the same - v1.1.88.0
I uninstalled DTS software and still had the same problem, so it's not affecting sound driver in any way..
10/02/15
Sound Driver
Integrated Device Technology Inc.
Windows 8.1 - 64 Bit
6.10.6491.0
IDT audio driver has newer release date, but the driver version is the same as the 2013 one..
Why are toshiba releaseing old driver as 'NEW' ?
2nd is my speakers advanced settings, nothing changed when I disabled "Allow applications to take exclusive control of this device"

I see that the option called “give exclusive mode applications priority” has been checked.
Usually different applications and programs can access the sound card simultaneously.
For example: you can hear the sound in game, while you can run your own music via an external player.
This is prevented with these options “give exclusive mode applications priority”.
Maybe you should disable (uncheck) this option to prevent the different applications for using this exclusive mode stream.
I did it for my DAC. I set the DAC for exclusive mode. Once my audio playback software starts to play music, no other software is able to share the DAC.
However, I use Win 7 and Realtek sound driver… It’s another configuration.
So it’s not known to me if your issue is related Win 8.1 system or maybe limitation of sound driver… it could be also possible that one of your sound applications don’t allow multiple sound streaming.

The project was saved in a newer version of Premiere Pro and cannot be opened in this version

I edited a project on CC on one computer and saved it on my external. My friend took the same project to edit it on her computer under her own name and licence. Both of us recently upgraded to CC. But the same project that worked a few hours back on Premiere Pro CC, does not work now also on Premiere Pro CC and I received a message saying: The project was saved in a newer version of premiere pro and cannot be opened in this version." Can you please help us.?
Message was edited by: Kevin Monahan
Reason: Your title was too long.

Hi alexxxkid,
You should be able to import the xml into an earlier version.
Backward compatibility has never been there with Premiere and it is always recommended not to update in the middle of a project.
As far as the crash is concerned, please tell me more about it so that i can help you to the best of my knowledge.
Thanks,
Rameez

I downloaded premiere and i can't open it?

i downloaded premiere and i can't open it can i get help it shows up but i can't open it?

What error message do you receive?
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

Premiere Pro CS5 crash when adjusting audio gain

Premiere Pro CS5 crash when adjusting audio gain
The same on another workstations.
Have any idea?

Hi Dennis,
I just had a go and can reproduce the problem straight away too.
Created a new project then a new XDCAM EX 1080p25 sequence. Imported a short Sony PMW-350 clip. Dragging it straight to the timeline and then setting audio gain is OK (Source channel mapping preferences set to mono).
However, if I Modify - Audio Channels and then set track format as stereo or mono as stereo and then drag the clip to the timeline and right click - gain, Premiere crashes about 1/2 to 1 second after the audio gain dialogue box appears. Error log below if it's useful.
Asus Rampage III extreme
Intel i7 980x @ 3.33GHz
24Gb ram
Windows 7 64 bit
Using onboard sound - Realtek HD 6.0.1.6037
Incidentally, I tried with both the default Windows 7 audio drivers and then the Realtek HD drivers installed (I'd previously forgotten to install the Realtek driver when I built the PC)
Log Name:      Application
Source:        Application Error
Date:          12/08/2010 14:28:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 5.0.1.0, time stamp: 0x4bf119d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0
Exception code: 0xc0000005
Fault offset: 0x000000000001dfcd
Faulting process id: 0x16ec
Faulting application start time: 0x01cb3a21ad8357e4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba 83fe554\MSVCR90.dll
Report Id: 8b5dda37-a615-11df-8de4-20cf3011131b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-12T13:28:51.000000000Z" />
    <EventRecordID>2401</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>5.0.1.0</Data>
    <Data>4bf119d2</Data>
    <Data>MSVCR90.dll</Data>
    <Data>9.0.30729.4926</Data>
    <Data>4a1750b0</Data>
    <Data>c0000005</Data>
    <Data>000000000001dfcd</Data>
    <Data>16ec</Data>
    <Data>01cb3a21ad8357e4</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>
    <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e 1a05ba83fe554\MSVCR90.dll</Data>
    <Data>8b5dda37-a615-11df-8de4-20cf3011131b</Data>
</EventData>
</Event>

Premiere Pro CC can't open audio from QuickTime exports with Animation Codec

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